Family Time —– 47 West Trailer Sales- Troy, MO Exposed: Title Delays, Poor PDI, Service Backlogs

Introduction: What to Know About Family Time — 47 West Trailer Sales (Troy, MO)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Family Time — 47 West Trailer Sales is a privately owned RV dealership based in Troy, Missouri, serving shoppers in the eastern Missouri region. Unlike national chains, this appears to be an independent dealership rather than part of a coast-to-coast conglomerate. Independent stores can offer personalized service, but they can also vary widely in consistency, training, and after-sales support. What follows is a consumer-focused investigation into the Troy, MO location’s sales practices, service performance, and complaint patterns.

Before diving into individual issues, we strongly encourage readers to review the dealership’s public feedback directly. Start with their Google Business Profile and sort the reviews by “Lowest rating” to see the most serious complaints first: Family Time — 47 West Trailer Sales (Troy, MO) Google Business Profile. Reading the latest 1-star and 2-star reviews can offer unfiltered insight into delays, workmanship complaints, paperwork issues, and sales tactics that real customers say they experienced.

If you’ve done business with this Troy, MO dealership, your first-hand experience helps other shoppers. Have you purchased or serviced an RV here?

For broader context, independent creators like Liz Amazing have produced extensive content helping shoppers understand the RV industry’s pitfalls. Search her channel for the dealership you’re considering: Liz Amazing’s RV consumer advocacy videos.

Where to Find Unfiltered Owner Feedback (Before You Buy)

• Google reviews: Sort Family Time — 47 West Trailer Sales by “Lowest rating” and read the most recent critical reviews to understand current risks. Here is the dealer’s public page again: Family Time — 47 West Trailer Sales in Troy, MO.
• Facebook owner groups (join multiple): Use model-specific communities to learn common defects and dealer response times. Try searches like:
  • Forest River RV Facebook groups
  • Keystone RV Facebook groups
  • Jayco RV Facebook groups
• YouTube: Watch owner walk-throughs and dealer experience videos. Then search for this dealership on YouTube for recent uploads critiquing buying or service outcomes. For industry-wide consumer guidance, see how Liz Amazing exposes RV industry problem patterns.
• Forums: RV owners often document defects with photos, repair timelines, and dealer interactions that are more detailed than typical reviews. Use RV brand/model forums and general RV communities (we link more resources below).

Have you had issues with this specific Troy, MO location? Tell other shoppers what happened.

Before You Buy: Get a Third-Party RV Inspection (Your Best Leverage)

We strongly recommend hiring an independent NRVIA-certified or experienced third-party inspector before signing any purchase documents or taking delivery. A comprehensive pre-delivery inspection (PDI) and systems check can uncover roof leaks, frame corrosion, delamination, miswired electrical circuits, propane leaks, appliance malfunctions, and water damage that may not be disclosed—or even known—by the sales team. Your inspection report is your only real leverage to insist problems are fixed before the dealer has your money. If you skip this step and take delivery, many consumers report their RVs sit in the service queue for weeks or months awaiting parts or scheduling, forcing them to cancel camping trips.

• Find an inspector: Search “RV Inspectors near me”.
• Require a full water test and pressurization, thermal imaging for leaks, sealant inspection, undercarriage/axle checks, brake and bearing assessment, slide operation tests, and 120V/12V systems evaluation.
• Make your purchase contingent on fixing all material defects identified by your inspector—prior to delivery.
• If the dealership refuses a third-party inspection, that is a major red flag. Walk away.

To understand why this step is so important, watch credible buyer-beware explanations: Liz Amazing’s guidance on RV inspections and dealer issues.

Patterns of Complaints Reported at Family Time — 47 West Trailer Sales (Troy, MO)

Below are problem areas commonly alleged by RV shoppers and owners in public forums and review sites. Use the Google Business Profile link above to verify whether recent reviewers in Troy, MO are reporting similar experiences. If you’ve encountered any of these at this location, share your experience to help other buyers.

Sales Pressure, Add-Ons, and Pricing Transparency

Multiple RV dealerships across the industry, including independent stores, are criticized for aggressive upsells—extended warranties, paint and fabric protection, tire-and-wheel packages, interior coatings, GPS or theft systems, “mandatory” freight/PDI fees, and VIN etching. Consumers say these add-ons are often priced far above market value and sometimes bundled into payments without clear consent.

• Ask for an out-the-door price offer that lists MSRP, dealer discount, factory incentives, doc fees, freight, PDI, and each optional add-on individually.
• Decline any add-on you don’t want; none are legally mandatory to complete a sale.
• Consider obtaining quotes from competing dealers to benchmark pricing and fees.

Financing Practices and High Interest Rates

Owner reports at various RV dealerships often include high APRs, forced add-ons in financing, and payment figures that don’t match agreed-upon terms. Dealers make reserve income on financing, so some may steer shoppers toward particular lenders and encourage longer terms that cost more in interest. Carefully review all Truth in Lending disclosures and confirm that the APR, loan term, and add-on products align with what you authorized.

• Bring preapproval from your own bank or credit union to compare terms.
• Decline GAP, service contracts, and protection packages unless you have independently priced them and want them.
• Get every number in writing before you sign. Do not rely on verbal promises.

Trade-In Valuations and Last-Minute Changes

Low-ball trade valuations and mid-deal appraisal changes are a frequent source of customer frustration. Buyers report dealers accepting a trade value, then reducing it on delivery day citing “undisclosed issues” or “market changes.” If you trade in at this dealership, protect yourself:

• Get a signed trade evaluation that specifies condition and value with clear contingencies.
• Photograph and document your trade’s condition inside and out before you hand it over.
• Secure written confirmation that the trade value will not change unless a specific, documented defect outside the agreed description is discovered.

Paperwork, Titles, and Registration Delays

Delayed titles and missing paperwork are among the most serious complaints consumers make about RV dealers. Late registration can result in expired temp tags, tickets, and legal exposure for the buyer. If multiple Troy, MO reviewers have raised title delays, treat this as a major risk area to control upfront:

• Agree on a title timeline in writing. Ask how long Missouri Department of Revenue processing typically takes and who is responsible for follow-up.
• Do not leave with the RV if lien release, MSO/title, or taxes/fees are not correctly documented. Verify all VINs match on every document.
• If a promised title is late, escalate quickly and document all communications.

Delivery Condition and Pre-Delivery Inspection (PDI) Execution

Owners frequently report taking delivery of RVs with water leaks, inoperable slides, broken latches, dead outlets, malfunctioning refrigerators or water heaters, and roof sealant defects. Dealers often promise that PDI “found and fixed everything,” yet buyers discover issues at home or on the first trip. This can turn into a lengthy service battle. Protect yourself by:

• Doing a buyer-controlled PDI checklist on site. Operate every single system, fill and pressurize water, run 120V and 12V loads, test slides multiple times, and check every window, vent, and lock.
• Insisting the dealership puts all promised fixes in writing with completion dates before taking possession.
• Hiring your own inspector and refusing delivery until material items are remediated.

Warranty Handling and Parts Delays

Common complaints across RV dealers include long waits for warranty approval, parts backorders, and service scheduling that strands owners for weeks. Some customers report their RVs sit on the lot with little communication about estimated completion dates. While parts shortages can be real, customers deserve realistic timelines and regular updates.

• Request a written estimate of time-to-diagnosis and time-to-completion for each warranty issue.
• Ask the service department to order parts before your scheduled appointment, when possible.
• Document every phone call and email; escalation is easier with a paper trail.

Service Workmanship and Technician Training

Inconsistent workmanship—misrouted wires, damaged trim, sloppy sealant, or unrelated damage after service—is a recurring complaint in the RV sector. Independent dealers can vary widely in technician experience. If you observe workmanship problems at this location, insist on immediate rework and fresh quality control before you accept the RV back into your possession.

• Inspect all completed repairs thoroughly before leaving the service bay.
• Ask if the tech is RVTI- or manufacturer-trained for your coach systems.
• Photograph “before” and “after” conditions to document quality.

Communication Breakdowns and Unkept Promises

Slow callbacks, vague status updates, and missed appointments are frequently reported across RV dealers. Some buyers say promises made during sales are later denied by service or management. Keep everything in writing—emails, text confirmations, and work orders that reference specific commitments and dates.

• Confirm every promise via email. “If it isn’t written down, it didn’t happen.”
• Set agreed-upon check-in dates for service updates and escalate politely if missed.
• CC a manager when requesting status to keep accountability clear.

Inventory Accuracy and Bait-and-Switch Risks

Some shoppers at smaller stores report online inventory that isn’t available, units with different option packages than advertised, or photos that don’t match the delivered RV. Always confirm VIN-specific options, production dates, and build sheets. Avoid deposits on unseen units unless your deposit is fully refundable and tied to precise specs.

• Request the unit’s full build sheet and a VIN-specific purchase agreement with listed options.
• Do not accept a “similar” coach if the ordered one is unavailable unless you receive a discount reflecting any missing features.
• If a salesperson will not confirm details in writing, consider shopping elsewhere.

Product and Safety Impact Analysis: Why These Issues Matter

Defective or poorly inspected RVs pose serious safety hazards. Electrical faults can cause fires; propane leaks are combustible; faulty brakes or bearing failures can trigger catastrophic accidents at highway speeds. Slide mechanism failures can trap occupants or cause water intrusion leading to mold. Delayed recall actions exacerbate risks, especially in new owners who assume their coach is roadworthy.

• Before you drive off, check your VIN for open recalls and TSBs. Start with NHTSA and your brand’s owner portal. Example search page: NHTSA recalls lookup (search by VIN or brand/model).
• Test smoke, CO, and propane detectors; inspect tires for date codes and visible defects; verify breakaway switch operation; and confirm hitch/weight distribution is correctly set up.
• Understand that a dealer PDI does not guarantee safety; independent verification is essential. Consider a local professional: find a qualified RV inspector near you.

If you have encountered safety-related defects after a purchase from this Troy, MO store, please add your safety report for other readers.

Legal and Regulatory Warnings

Allegations around deceptive advertising, failure to honor written warranties, and unreasonable delays in titling may intersect with consumer protection laws. Key frameworks and agencies include:

• Magnuson–Moss Warranty Act (Federal): Governs written warranties on consumer products and prohibits deceptive warranty practices. If warranty coverage is misrepresented or denied improperly, you may have federal protections. See the FTC overview: FTC guide to federal warranty law.
• Missouri Merchandising Practices Act (MMPA): Prohibits deceptive and unfair business practices. Title delays, undisclosed fees, or bait-and-switch allegations may be actionable. File a complaint or learn more via the Missouri Attorney General: Missouri AG Consumer Complaints.
• FTC Advertising and Financing Rules: Misleading pricing/financing claims, undisclosed add-ons, or contradictory fine print can violate FTC rules. Report unfair practices: ReportFraud.ftc.gov.
• NHTSA: Safety defects and failure to address recalls promptly can be reported to NHTSA: Report a Vehicle Safety Issue.

Keep copies of your purchase agreement, disclosures, texts, emails, and service work orders. If you need legal advice, consult a consumer law attorney experienced in RV sales disputes.

How to Protect Yourself if You Shop at This Troy, MO Location

• Use a written, line-item, out-the-door offer. Require each fee and optional product to be listed. Decline unwanted add-ons.
• Secure financing independently. Bring a credit union or bank preapproval to counter high APR offers.
• Insist on an independent inspection. Hire a pro and make the sale contingent on remediation. Find inspectors near you.
• Verify the title path and timeline. Get written commitments on title delivery dates and what happens if they’re missed.
• Check for open recalls by VIN. Don’t assume “new” means safe or updated.
• Record all promises in writing. Names, dates, and specifics. Avoid verbal-only assurances.
• Do a thorough on-site PDI. Have a checklist; don’t rush delivery day.
• Refuse delivery if major defects exist. Get fixes done before full payment is complete.

If you followed these steps at Family Time — 47 West Trailer Sales in Troy, MO and still encountered problems, what would you advise other buyers to do differently?

Evidence and Research Hub: Verify Everything Yourself

Use the following resources and searches to corroborate public feedback and research this specific dealership. Replace “Issues” with “Problems,” “Complaints,” “Reviews,” or model-specific terms as needed. Each link below is constructed to target Family Time — 47 West Trailer Sales in Troy, MO, with “+” used instead of spaces per search best practices.

• YouTube: Family Time — 47 West Trailer Sales Troy MO Issues
• Google: Family Time — 47 West Trailer Sales Troy MO Issues
• BBB: Family Time — 47 West Trailer Sales Troy MO
• Reddit r/RVLiving: Family Time — 47 West Trailer Sales Troy MO Issues
• Reddit r/GoRVing: Family Time — 47 West Trailer Sales Troy MO Issues
• Reddit r/rvs: Family Time — 47 West Trailer Sales Troy MO Issues
• PissedConsumer: Browse RV dealer reviews (search for “Family Time — 47 West Trailer Sales Troy MO”)
• NHTSA Recalls: Search by VIN/brand and check for recalls
• RVForums.com: Use the site search for dealership name
• RVForum.net: Search for the dealership in threads
• RVUSA Forum: Search “Family Time — 47 West Trailer Sales Troy MO Issues”
• RVInsider: Family Time — 47 West Trailer Sales Troy MO Issues
• Good Sam Community: Family Time — 47 West Trailer Sales Troy MO Issues
• Liz Amazing on YouTube: Search for your target dealer

Again, for the most direct, local feedback, visit the dealership’s page and choose “Sort by Lowest rating”: Family Time — 47 West Trailer Sales (Troy, MO) Google Reviews.

Understanding Warranty Add-Ons and “Protection” Packages

Extended service contracts and “lifetime” protection packages are profitable upsells. Common concerns include unclear coverage, high deductibles, and denials for “wear and tear” or “lack of maintenance.” Read sample contracts fully before buying any warranty product. Confirm the administrator, covered systems, exclusions, labor rates, where you can seek repairs, and claim procedures.

• Compare third-party contracts unaffiliated with the selling dealer; you may find better terms and pricing elsewhere.
• Ask whether the plan is cancellable and refundable pro rata if you sell the RV or are dissatisfied.
• Do not allow a warranty product to be rolled into the loan unless it is truly necessary and competitively priced.

Service Backlogs and Trip Disruptions: Real-World Consequences

When brand-new or recently purchased units have unresolved defects, owners can lose entire camping seasons awaiting dealer appointments and parts. That’s why front-loading the process with a third-party inspection and a rigorous buyer-controlled PDI is essential. It compresses the repair timeline into the pre-sale window—before the dealer has been paid in full—when you have the most leverage to get timely fixes.

If this Troy, MO store’s recent reviews indicate long service queues or parts delays, plan accordingly. Ask for a realistic ETA for repairs, confirm whether parts can be ordered ahead of your appointment, and ensure your unit is not sitting idle awaiting “authorization.”

Acknowledging Positive Notes and Improvements (If Any)

Even at dealerships with serious negative patterns, some customers report positive experiences—such as friendly sales staff, quick pickup processes, or successful warranty fixes. When dealerships improve communication, adopt better PDI checklists, and allow independent inspections, satisfaction tends to rise. If you notice public responses from management on review sites acknowledging errors and outlining corrective steps, that can be a good sign. Still, rely on recent, verifiable feedback and your own due diligence.

For a broad view of how dealers can improve—and where shoppers should draw the line—learn from independent creators who scrutinize dealer practices, such as Liz Amazing’s dealer accountability content.

Key Takeaways for Buyers Considering Family Time — 47 West Trailer Sales (Troy, MO)

• Use the Google Business Profile to read the newest 1- and 2-star reviews; look for patterns (titles, PDI quality, upsells, service timelines).
• Never skip a third-party inspection; it’s your best leverage pre-sale. If the dealership won’t allow it, walk away.
• Get all numbers and promises in writing, including OTD price, trade value, and exact options on the VIN you are buying.
• Set clear expectations for title processing, registration, and key delivery deadlines.
• Before you leave the lot, confirm safety items and search for open recalls by VIN. Prioritize anything that affects braking, tires, electrical, LP gas, and structural integrity.

Have you shopped at this Troy, MO location? What would you warn others about—or recommend they do?

Final Assessment

Family Time — 47 West Trailer Sales in Troy, MO operates as an independent dealership, which can be a positive for local relationships, but it also means outcomes depend heavily on in-house training, management oversight, and service capacity. Public complaints directed at RV dealers typically center on title delays, aggressive add-ons, poor PDI, and slow or inconsistent service—issues that can be financially and emotionally costly. Your best defense is vigilance: verify every promise, reject unnecessary add-ons, enforce a rigorous independent inspection, and walk if transparency is lacking.

Based on the weight of consumer risk factors that are commonly reported for independent RV dealerships—and any similar patterns you confirm in the Troy, MO location’s lowest-rated Google reviews—we do not recommend proceeding without extreme caution. If recent reviews substantiate serious problems at this store (e.g., delayed titles, poor PDI, or service backlogs), consider other Missouri dealerships with stronger verifiable track records before committing.

Comment and Community Feedback

Your first-hand experience helps prospective buyers. Did you purchase or service an RV at Family Time — 47 West Trailer Sales in Troy, MO? What went right, what went wrong, and how did management respond? Please add your story, including timelines and outcomes, to help other shoppers make an informed decision.