Four Wheel Campers – So Cal- Rancho Cucamonga, CA Exposed: Unsafe installs, delays & warranty hassles

(Serious Concern)

Before taking delivery, hire a third-party RV inspector to evaluate your camper and the installation. This is your single biggest point of leverage; after you sign and pay, many dealerships prioritize new sales over post-delivery fixes, and you can be pushed to the back of the line. That can mean weeks or months of downtime, cancelled trips, and warranty ping-pong between the dealer and component makers.

• Search locally: Find “RV Inspectors near me” and book someone who understands truck-camper weight ratings, tie-down systems, propane/electrical safety, and leak detection.
• Insist on a full walk-through and printed Pre-Delivery Inspection (PDI) checklist with signatures. Add any promises to a “We Owe” form before you pay.
• If the dealership refuses to allow a third-party inspection on-site before purchase, consider that a major red flag and walk away.
• Re-check everything after installation, including battery connections, solar controller settings, propane leak test, and sealant around roof penetrations.

If you’re not sure who to hire, start here: RV Inspectors near me. If you’ve had inspection issues at this location, tell shoppers what happened.

(Moderate Concern)

Several low-star reviews and forum posts describe difficulty getting timely updates on orders, installs, or part arrivals. When a camper is factory-built and then scheduled for install work, timelines can slip—especially during peak seasons—and buyers report feeling “in the dark.” Proactive communication is essential, and the burden often falls on the customer to keep pushing for status.

• Ask for a single point of contact with direct email and phone line.
• Request weekly update emails with action items and estimated dates.
• Document all promises and capture the team’s commitments in writing.

(Serious Concern)

Multiple consumers report long waits for initial install appointments and even longer waits for post-delivery repairs. This is common across the RV industry, but repeated complaints tied to a single location warrant caution: plan for realistic lead times and do not assume quoted dates are guaranteed. Backlogs can mean lost camping plans and non-refundable reservations.

• Before you place a deposit, obtain a written timeline with dependencies (e.g., parts availability, truck check-in date).
• Confirm who is responsible for expediting parts and how you’ll be notified.
• Make sure warranty and service queue policies are provided in writing.

(Serious Concern)

Truck-camper safety depends on correct installation: anchor points, torque specs, electrical protection, propane integrity, and water sealing. Negative reviews sometimes describe incomplete work at pick-up or problems emerging soon after, such as loose fasteners, incorrect wiring, or accessories misaligned. Whether performed by the Rancho Cucamonga team or a contracted technician, poor install work can lead to leaks, electrical shorts, or load-shift hazards at highway speeds.

• Demand a detailed “install checklist” showing torque specs for tie-downs, bed reinforcement, and accessory hardware.
• Ask the installer to show you wire gauge, fuse sizing, and routing for batteries, solar, and DC-DC chargers.
• Inspect all penetrations and sealant work; take photos before leaving the lot.
• Hire a third-party inspector the same day if possible: Find a local RV inspector.

(Moderate Concern)

When problems arise—especially with components like solar controllers, stoves, fridges, or heaters—consumers report confusion over who pays and who approves work: the dealer, the manufacturer, or the component brand. Delays escalate when parts must be shipped from the factory, or when the dealer requires pre-authorization before diagnosis.

• Request a written matrix showing which items are covered by Four Wheel Campers vs. third-party component OEMs.
• Ask about loaner gear or temporary solutions if a critical part fails soon after delivery.
• Know your rights under the Magnuson-Moss Warranty Act and California warranty statutes (see Legal section below).

(Moderate Concern)

Several owners across the RV space report dealer pressure to add extended warranties, fabric/paint protection, or accessory bundles at high markups. While some extras may be valuable, others duplicate existing coverage or offer limited benefit in real-world use. In the camper segment, upsells commonly include solar expansions, additional batteries, roof racks, and awning packages—good options when priced fairly and installed correctly, but costly if misrepresented.

• Break out line-item pricing and compare to factory-direct or third-party installer quotes.
• Ask for an actual sample warranty contract and read exclusions before you buy.
• Watch consumer education on this topic: Liz Amazing’s videos exposing RV dealer upsell tactics.

(Moderate Concern)

Low-star reviews in the RV world frequently mention final invoices higher than expected, missing promised items at delivery, or confusion over deposits and refundability. In some states, title and registration issues plague RV buyers—but for truck campers, title rules vary, and much of the “paperwork risk” relates to work orders, invoices, and warranty forms rather than DMV titles. Still, sloppy documentation can cost you time and money.

• Get a written work order with all parts, labor rates, and estimated hours before work begins.
• Use a “We Owe” form for any promised items not yet installed.
• Leave the dealership with copies of every signed document and warranty registration confirmation.

(Moderate Concern)

Owners often face delays waiting for component parts—especially specialized gear like heaters, fridges, or electronics. Additionally, some RV components are subject to recalls. While truck campers themselves may not carry federal recalls like motor vehicles, related components and the truck you install on do. Buyers should verify recalls proactively rather than waiting for dealer outreach.

• Check federal recall databases for your truck and major components; confirm none apply or that remedies are available: NHTSA recalls search (use your truck VIN and component brands).
• Ask the dealer to document any open service bulletins relevant to your configuration.

(Serious Concern)

Buyer protection laws apply to truck-camper sales and service work. If the allegations in public reviews are accurate—e.g., misrepresentations, failure to honor written promises, or warranty runarounds—several regulatory frameworks come into play:

• Federal Trade Commission (FTC): Prohibits unfair or deceptive acts. Misleading claims about coverage, pricing, or delivery timelines can trigger scrutiny. Learn more: Federal Trade Commission.
• Magnuson-Moss Warranty Act (Federal): governs written warranties on consumer products; requires clear terms and prevents tying warranty coverage to paid service at a specific location. Overview: Guide to the Federal Warranty Law.
• California law: California’s warranty and consumer protection statutes (including the Song-Beverly Consumer Warranty Act for certain consumer goods) can provide remedies if covered goods are defective and not repaired after a reasonable number of attempts. California Attorney General consumer resources: CA Attorney General – Consumer Protection.
• California Bureau of Automotive Repair (BAR): If installation or repair work is performed, consumers can file complaints regarding improper repairs or fraud. CA Bureau of Automotive Repair.

Document your communications, keep copies of all paperwork, and escalate in writing if you believe promises were not honored. If you experienced legal or warranty disputes at this store, share your path to resolution so others can learn.

(Serious Concern)

The consequences of poor workmanship or slow warranty response can be more than inconvenient—they can be hazardous and expensive:

• Propane systems: Improperly tested lines or fittings risk leaks, fire, or carbon monoxide exposure. Always demand a printed leak test and CO alarm verification.
• Electrical systems: Incorrect wire gauge, missing fusing, or misconfigured solar/charging systems can lead to battery failure, shorts, or fire. Have an independent tech inspect critical connections.
• Tie-downs and mounting: Incorrect torque or anchor points can cause shifting loads under braking, structural damage to the truck bed, or loss of camper control at highway speeds.
• Water intrusion: Poorly sealed accessories or roof penetrations can lead to rot and mold. Early detection and resealing are crucial; include this in your first-year inspections.
• Overloading: Pop-up campers are lighter than hard-side models, but weight creep from options and gear is real. Inadequate suspension or tire capacity can escalate braking distances and rollover risk.

Because these issues compound over time, proactive inspection and immediate remediation are essential. YouTube creators like Liz Amazing routinely document RV safety oversights across the industry—use those insights as a checklist when you review your camper.

(Moderate Concern)

Some low-star posts across the RV sector stress the importance of catching issues before leaving the lot. Common examples include loose fasteners on racks/awnings, miswired accessories, or unfinished tasks that were supposed to be completed pre-delivery. When buyers discover issues days later, they can end up in the same queue as everyone else—waiting weeks for fixes.

• Bring your own checklist, take your time at delivery, and don’t let anyone rush you.
• Do a water test, shore power test, 12V test, and a full walk-through of propane appliances.
• Ask the tech to open all access panels and show you key connections.

(Serious Concern)

Reports of multiple return trips and lingering issues after service are not uncommon in RV retail. For a specialty camper that is supposed to be “ready for the trail,” these repeated trips can wipe out an entire season’s plans and add travel costs. If you live far from Rancho Cucamonga, the inconvenience is multiplied.

• Negotiate in writing: If you must return for rework on an install, will parts be in-hand before you drive back? Will you receive priority scheduling?
• Ask for escalation contacts at both the dealer and Four Wheel Campers corporate if delays persist.

(Moderate Concern)

While many truck-camper customers pay cash, some finance. Across the RV industry, finance offices frequently present extended warranties and add-ons at high interest-cost over time. Consumers often later discover the add-ons weren’t necessary or are hard to use. Be particularly cautious with protection packages that are difficult to claim or require service only at specific locations.

• Get the buy rate (the lender’s base rate) in writing, and compare with your credit union.
• Decline any add-on you don’t fully understand. You can usually buy coverage later.
• Use consumer education resources, like investigative content from Liz Amazing, to recognize pressure tactics.

(Serious Concern)

Public complaints often converge on this point: after money changes hands, it becomes harder to get fast attention. If the Rancho Cucamonga store is juggling new installs, warranty repairs might sit. Customers with broken refrigerators, heaters, or electrical faults end up stuck, and the “adventure rig” becomes a garage queen. That’s why pre-delivery inspection and detailed documentation are so critical.

• Ask for an escalation path, including Four Wheel Campers corporate contacts, before you buy.
• If timelines slip, write a polite but firm email summarizing dates and commitments; request a corrective plan.