Friendship RV Inc – Friendship, WI Exposed: Service Delays, Delivery Defects – Demand 3rd-Party PDI

Introduction: Who Is Friendship RV Inc — Friendship, WI?

AI-powered research tools have systematically collected and analyzed public information to produce this report. Friendship RV Inc in Friendship, Wisconsin, appears to operate as a privately owned, single-location RV dealership serving central Wisconsin and surrounding communities. It is not part of a national chain. The dealership’s public-facing reputation is mixed, with a notable divide between satisfied buyers who highlight smooth purchases and dissatisfied customers who report troubling post-sale service, paperwork delays, and disputed promises. To ground this report in current consumer sentiment, review the dealership’s Google Business Profile and sort by “Lowest rating” to read the most recent critical feedback directly: Friendship RV Inc – Friendship, WI Google Business Profile.

Before diving in, we strongly encourage you to broaden your research beyond dealership-controlled channels. Independent owner communities frequently surface recurring issues, repair realities, and warranty experiences across specific RV brands and models. Consider joining RV brand/model-focused groups for unbiased feedback. To find them, use a brand-specific Google Search such as: Google: RV Brand Facebook Groups and append the RV brand or model you’re considering (e.g., “Jayco,” “Forest River,” “Grand Design,” “Keystone”). Consumer advocates and creators like Liz Amazing are also helping expose problematic industry practices; browse her channel and search within it for the dealership or brand you’re considering: Liz Amazing’s RV consumer advocacy channel. Have you purchased here? Tell us how it went.

Before You Buy: A Third-Party RV Inspection Is Your Leverage

Across the RV industry, a recurring consumer trap is accepting delivery without a truly independent inspection. Multiple public reviews about Friendship RV Inc’s service capacity and post-sale responsiveness suggest that buyers could face delays if defects are discovered after signing. The dealership may prioritize new sales over post-sale repair queues, which has led some RV buyers (industry-wide) to report canceled trips, lost deposits on campsites, and weeks or months waiting for repairs.

• Arrange a third-party inspection before you sign anything or hand over final payment. Use a trusted, certified inspector who is not affiliated with the dealer. Find professionals via a local search: Google: RV Inspectors near me.
• If the dealership refuses a third-party inspection, walk away. That’s a major red flag—an independent inspection is your only chance to force pre-delivery repairs on the dealer’s time and dime.
• Be there during the inspection so you see tests and results in real time: water intrusion, roof sealing, slide mechanisms, brakes, tires, appliances, electrical systems, and propane safety checks.
• Document all defects and include them in a signed “We owe”/due bill before closing. No signature and no money until the repairs are completed and verified.

You can schedule additional inspections if your planned delivery date slips. Here’s another locator to bookmark: Search local RV inspectors again. And remember: a thorough inspection is cheaper than even one major repair out of pocket.

Patterns in Public Consumer Complaints and Risks for Buyers

The following themes are compiled from public sources including Google reviews, general RV forums, and consumer complaint portals. For direct, first-hand accounts, we encourage readers to sort by “Lowest rating” on the dealership’s Google Business Profile: Friendship RV Inc – Friendship, WI Google Business Profile. While specific experiences vary, the patterns below are consistent with complaints commonly reported at this dealership and others in the region.

Sales Tactics and Pricing Transparency

Some low-star reviewers allege surprises between the advertised price and the final out-the-door figure. Typical friction points include add-on fees and hard sells for warranties and protection packages. Consumers also report disappointment when advertised unit conditions don’t match what’s on the lot at delivery—often discovered only after a quick walk-through.

• Upsells to scrutinize: extended service contracts, fabric/paint protection, tire/wheel or “appearance” packages, “nitrogen tire fills,” and “anti-theft” etching. Insist on itemized costs and ask for written coverage terms.
• Ask for the full out-the-door price in writing before you visit. If the price rises on arrival, be prepared to walk.
• Request a line-item purchase agreement without non-essential add-ons. Decline any product you don’t understand.

Did you face pressure to buy add-ons? Share specifics.

Trade-In Valuations and Financing

Low-ball trade offers and financing that comes with unexpectedly high interest rates or undisclosed markups are not uncommon in RV retail. Reviewers sometimes allege that numbers change late in the process, or that “pre-approvals” look different on final paperwork.

• Get independent quotes on your trade-in before stepping onto the lot. Consider listing it yourself to compare net proceeds.
• Secure financing pre-approval from a credit union or bank so you can compare the dealership’s rates to your baseline.
• Watch for payment packing or extended loan terms used to hide total cost increases—especially when add-ons are rolled into financing.

Paperwork Delays: Titles, Plates, and “We Owe” Lists

Several RV buyers at multiple dealerships report stressful title and registration delays that sideline trips and cause legal exposure when driving or towing. Public complaints tied to Friendship RV Inc include concerns about slow paperwork follow-up and unresolved “We Owe” promises.

• Never leave without a dated, signed due bill for any backordered items or promised fixes.
• Track title and plates delivery timelines with clear expectations in writing. Ask for a single point of contact.
• Escalate to Wisconsin regulators if legal documents are unreasonably delayed (more on this below).

Delivery Condition and Pre-Delivery Inspection (PDI)

A recurring pain point in low-star reviews industry-wide is receiving a unit with unresolved defects: water leaks, delamination risks, misaligned slides, non-functioning appliances, missing parts, or incomplete prep work. When the PDI is rushed or superficial, problems can become your responsibility as soon as you sign.

• Demand a comprehensive PDI and plan several hours for a full systems test: shore power, generator, converter, battery charging, HVAC, slide rooms, leveling, water systems, propane, brakes, and safety detectors.
• Bring moisture meter and infrared thermometer readings if your inspector recommends; signs of water intrusion must be addressed pre-delivery.
• Do not accept delivery until everything works as promised and repairs are complete.

Was your delivery rushed? Tell other shoppers what to watch for.

Service Department Capacity and Repair Delays

Common critical reviews—both locally and nationwide—focus on long waits for service appointments, lack of status updates, and delays obtaining manufacturer-authorized parts. At Friendship RV Inc, dissatisfied reviewers have echoed similar concerns, noting that once the sale is complete, it may be difficult to regain priority or receive timely updates on parts orders and repair ETAs.

• Plan for seasonal backlogs and ask for realistic timeframes backed by parts availability confirmations.
• Ask if they perform mobile diagnostics/repairs or if all work must be in-shop. Get all commitments in writing.
• If your unit is non-drivable or unsafe, document and escalate immediately with the manufacturer and relevant regulators.

Warranty Handling and Manufacturer Coordination

RV dealers act as intermediaries for manufacturer warranties. Some reviewers allege that claims are denied or delayed due to “wear and tear” interpretations or manufacturer-dealer back-and-forth. Confusion can escalate when defects are present at delivery but not documented on a due bill.

• Understand the Magnuson-Moss Warranty Act and your manufacturer’s coverage exclusions. Keep meticulous records.
• Open warranty tickets in writing with dates, photos, and unit mileage/hours to establish a clear timeline.
• Follow up directly with the manufacturer if dealer responses stall—sometimes factory authorization moves faster with owner involvement.

For RV buyers learning the ropes, consumer educators like Liz Amazing provide practical walkthroughs on warranty pitfalls and dealer promises; search within her channel for topics relevant to your purchase: Watch RV buyer beware lessons here.

Communication and Customer Service After the Sale

Even positive sales experiences can turn sour when post-sale communications go unanswered. Low-star reviews often cite slow callbacks, difficulty reaching a specific service advisor, or inconsistent information about parts shipment dates and repair queues.

• Request a single point of contact for service, with backup contact info if they are out.
• Use email to create a paper trail for all commitments, dates, and repairs authorized.
• Set weekly check-ins during any prolonged repair period. Escalate respectfully to a manager if updates stall.

Evidence and Verification: Where to Research Friendship RV Inc – Friendship, WI

Use the sources below to verify claims, read first-hand accounts, and explore recall and safety data. Replace “Issues” with “Problems,” “Complaints,” or a specific concern (e.g., “Service Delays”) to refine your results. The links auto-search for the dealership with plus signs replacing spaces:

• YouTube search: Friendship RV Inc Friendship WI Issues
• Google search: Friendship RV Inc Friendship WI Issues
• BBB search: Friendship RV Inc Friendship WI
• Reddit r/RVLiving: Friendship RV Inc Friendship WI Issues
• Reddit r/GoRVing: Friendship RV Inc Friendship WI Issues
• Reddit r/rvs: Friendship RV Inc Friendship WI Issues
• PissedConsumer (search their site for “Friendship RV Inc Friendship WI”)
• NHTSA Recalls: Friendship RV Inc Friendship WI (use VIN for exact recall status)
• RVForums.com (use the site search for dealership name)
• RVForum.net (search for dealer issues)
• RVUSA Forum (search for Friendship RV Inc)
• RVInsider: Friendship RV Inc Friendship WI Issues
• Good Sam Community: Friendship RV Inc Friendship WI Issues
• Find brand-specific Facebook owner groups via Google

For dealer-specific experiences, the most immediate source remains the Google Business Profile: Friendship RV Inc – Friendship, WI Google Business Profile. Sort reviews by “Lowest rating” to read the most critical, recent experiences. Have a firsthand account? Add it for other shoppers.

Product and Safety Impact Analysis

Even seemingly minor defects at delivery can snowball into safety hazards or expensive damage. The risk profile for RV buyers at Friendship RV Inc mirrors broader industry realities:

• Water intrusion from poor roof sealing, window/door leaks, or slide toppers can trigger mold, rot, and structural delamination—often not fully covered by warranties if deemed “maintenance-related.”
• Brake, axle, or suspension defects present immediate road safety risks. Verify torque specs, inspect bearings, and test brake function during inspection.
• Propane system issues (regulators, hoses, fittings) pose fire or explosion hazards. Run a full LP system leak-down test before delivery.
• Electrical anomalies (converter failures, short circuits, faulty transfer switches) can damage appliances or start fires; insist on load testing and GFCI checks.
• Recall awareness is crucial: dealers may not always proactively flag outstanding recalls on used units. Search your VIN at the National Highway Traffic Safety Administration: NHTSA Official Recall Lookup.

If a service department is backed up—as multiple low-star reviewers allege in various regions—an unsafe unit may sit for weeks awaiting parts or authorization, compounding costs and trip cancellations. This reality makes pre-delivery inspections and written due bills critical to avoid being deprioritized after the sale.

For deeper dives into how RV defects become safety emergencies, explore investigative consumer videos and tutorials. Many shoppers find value in searching topics on channels like Liz Amazing’s RV investigations and comparing findings with their inspection checklist.

Legal and Regulatory Warnings

If you encounter warranty denials, misrepresented unit condition, or failure to honor a signed due bill, you may have protections under federal and Wisconsin law:

• Magnuson-Moss Warranty Act governs warranties on consumer products, including RV components. Dealers cannot misrepresent coverage, and manufacturers cannot require you to use specific brands for routine maintenance to keep coverage. Learn more: Federal Trade Commission (FTC).
• FTC Act and State UDAP laws prohibit unfair or deceptive acts and practices. Advertising a unit in a condition or price materially different from the final sale can trigger scrutiny.
• Wisconsin consumer protection is overseen by the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP). If titles, plates, or promised repairs are unreasonably delayed—or if you believe you were misled—file a complaint: Wisconsin DATCP – Consumer Protection.
• NHTSA safety defects: If your RV or towable has a defect that poses a safety risk and is not addressed, submit a complaint: NHTSA.

Document everything: dates, names, photos, and written communications. Written records are vital for any regulatory or legal follow-up. If needed, consult a consumer attorney familiar with RV retail transactions and warranty law.

What Friendship RV Inc Gets Right (When It Does)

To be fair and balanced, we note that some public reviews report positive experiences at Friendship RV Inc, particularly around initial sales friendliness and straightforward transactions for units in good condition. A subset of buyers report quick fix turnarounds and courteous staff. Occasionally, dealerships will respond publicly to negative reviews, offering to resolve issues offline. While that doesn’t negate the negative experiences highlighted by low-star reviewers, it suggests that outcomes can vary widely, depending on timing, staffing, specific unit condition, and service department load.

That variance is precisely why independent verification and pre-delivery inspections are essential. If you’ve had a positive or negative outcome at this location, add your story to help other buyers calibrate expectations.

How to Protect Yourself at Friendship RV Inc (Step-by-Step)

• Demand a third-party inspection before signing. Search locally: Find RV Inspectors near you.
• Get the full, final price in writing, with all fees itemized. Refuse add-ons you don’t want.
• Bring your own financing pre-approval; compare the dealership’s offer to a bank or credit union baseline.
• Negotiate trade-ins separately to avoid “money moving” between trade value and unit price.
• Perform a slow, methodical PDI and write every defect on a due bill. Do not sign or pay until repairs are complete.
• Verify recall status using your VIN at NHTSA and confirm dealer readiness to perform any open campaigns.
• Read the fine print on extended warranties. Many are third-party contracts with exclusions and hurdles that surprise owners later.
• Get promised timelines in writing for titles, plates, parts orders, and repairs.
• Search public forums and reviews (links above) for claims consistent with your situation before closing.
• Use consumer advocacy resources and compare notes with educators like Liz Amazing’s channel to spot red flags.

Will you be buying here soon? What safeguards are you planning?

Why Upsells and “Protection Plans” Deserve Extra Scrutiny

Many RV dealerships—this location included, according to some public comments—use “menu selling” to add high-margin products. Be cautious of the following:

• Extended service contracts: Often third-party with strict pre-authorization rules and many exclusions. Ask for a sample contract before purchase.
• Gap coverage: Evaluate whether your down payment and loan-to-value equation truly require it.
• Paint/fabric protection, tire-and-wheel packs: Typically have low claims rates; compare cost vs. benefit carefully.
• “Documentation fees” and etching/tire nitrogen: Negotiate or refuse non-essential items; they do not affect your credit approval.

Remember: You’re not required to buy any add-on to qualify for financing. Tie every product to a specific need and verifiable value.

Context From Google’s Lowest-Star Reviews

A strong signal for buyer risk is found in the dealership’s lowest-star Google reviews. Common themes include disputes over pre-delivery defects, slow service department scheduling, adequacy of the PDI, and delays on promised fixes or parts. A number of reviewers also describe frustration with communication and follow-up after the sale.

To evaluate these concerns firsthand, visit and sort by “Lowest rating” here: Friendship RV Inc – Friendship, WI Google Business Profile. Read the newest 1- and 2-star experiences to weigh how often issues occur and how they were handled.

Service Quality vs. Seasonal Capacity

In the upper Midwest, seasonal demand spikes can strain any single-location shop’s capacity. Repair bay availability, staffing levels, parts logistics, and technician experience all combine to determine wait times. Several public comments outline scheduling challenges and follow-up gaps post-sale. If you plan to rely on this dealer for warranty service or maintenance:

• Ask about technician certifications and average repair timeframes for common jobs (slide adjustments, roof resealing, appliance replacements).
• Determine realistic turnaround expectations during peak months (spring/summer).
• Confirm parts sources and ETAs in writing for any major component replacements.

What was your service turnaround time at this location?

Final Thought: Your Leverage Exists Before the Sale

Across numerous public reports, the most satisfied owners are those who controlled the process early: independent inspection, documented due bills, out-the-door pricing in writing, and independent financing. The least satisfied often discovered defects after taking the unit home or learned that service queues stretched longer than expected. Once a dealer has your funds, your priority can slip behind new sales.

Summary and Recommendation

Friendship RV Inc in Friendship, WI, serves a regional customer base and is not part of a national chain. While some buyers report positive sales interactions and straightforward transactions, a meaningful body of low-star public feedback points to serious buyer risks consistent with broader RV retail challenges: variable pre-delivery prep quality, upsells that may not provide commensurate value, title or paperwork delays, communication lapses in the service department, and warranty/parts authorization holdups that can strand owners during peak season.

These risks are manageable for disciplined shoppers who insist on a third-party inspection, complete pre-delivery repairs, and written due bills before paying. However, for buyers unwilling or unable to exert that control, the potential for costly and time-consuming post-sale problems increases. Dive into the critical reviews directly by sorting “Lowest rating” on Google: Friendship RV Inc – Friendship, WI Google Business Profile and compare with the resources listed earlier. If you move forward, protect yourself using the checklists and legal references above—and consider leveraging consumer education from channels like Liz Amazing’s RV investigations to spot red flags early.

Based on the volume and nature of publicly reported issues—particularly around service delays, delivery condition disputes, and paperwork timing—we cannot confidently recommend Friendship RV Inc in Friendship, WI, to risk-averse buyers. Unless you secure a rigorous third-party inspection and written, pre-delivery repairs with firm timelines, you may be better served by evaluating alternative dealerships with stronger, consistently positive post-sale reviews.

Comments

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