Frontier Auto & RV Sales- Anchorage, AK Exposed: Hidden Fees, Title Delays & Undisclosed Damage

Frontier Auto & RV Sales (Anchorage, AK): What Public Records and Reviews Reveal

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our objective is to help RV shoppers make informed decisions by pulling together recurring themes from consumer reviews, complaint portals, and relevant legal frameworks pertaining specifically to Frontier Auto & RV Sales in Anchorage, Alaska.

Based on business listings and public references, Frontier Auto & RV Sales appears to operate as an independent, single-location dealership in Anchorage, AK rather than as part of a large national chain. The company sells both RVs and autos, and services a broad mix of models and model years typical of Alaska’s market. While some buyers report straightforward transactions, a significant number of public complaints surface around pricing and financing, trade-in values, condition disclosures, after-sale service, title/paperwork delays, and general communication.

To validate any claim or theme in this report, consumers should read the most recent 1- and 2-star reviews directly on the dealership’s Google Business Profile: Frontier Auto & RV Sales — Google Business Profile. Use the “Sort by: Lowest rating” filter to see the strongest warnings; read the full text of each review to evaluate the credibility and details for yourself.

Before we dive into the issues, two resources to consider:

• Independent owner communities: Join multiple RV brand-focused Facebook groups for the specific model you’re considering. These groups offer unfiltered owner feedback on real-world problems and dealership experiences. Use this Google search for a quick start: Find brand-specific Facebook groups for the model you’re eyeing.
• Industry watchdogs: YouTube channels like Liz Amazing regularly spotlight dealership pitfalls and RV ownership risks. Search her channel for the dealership or brand you’re considering to see if similar patterns emerge in her investigations.

Have you purchased here? Add your story in the comments to help other Alaskans shop smarter.

Get a Third-Party RV Inspection Before You Sign

Regardless of dealer reputation, a qualified third-party inspection is the single most powerful step a buyer can take. Inspections often uncover expensive issues—water intrusion, frame or suspension problems, hidden electrical faults, appliance failures, delamination, or undisclosed accident damage—before you commit. If the dealer refuses to allow a third-party pre-purchase inspection, that is a major red flag and you should walk away.

• Find a certified RV inspector: Use this search and contact multiple pros: RV Inspectors near me.
• Put repairs in writing: If the inspection flags issues, require a written, itemized “We Owe”/Due Bill with dates. Without this, you may find service delays after the sale, especially in short Alaska camping seasons.
• Timing is leverage: Your strongest negotiating position is before you sign. Once the sale closes, many buyers report being pushed to the back of the service line if problems arise.
• Avoid canceled trips: Numerous public complaints across the RV industry describe ruined plans because rigs sat at dealerships for weeks or months awaiting repairs. Don’t gamble your limited road-season in Alaska.

Want to warn other shoppers or share a positive outcome? Tell us what you experienced.

Patterns in Public Complaints About Frontier Auto & RV Sales (Anchorage, AK)

Below are recurring themes observed in low-star public reviews for Frontier Auto & RV Sales in Anchorage, AK. We encourage you to verify these patterns by scanning recent 1- and 2-star reviews on their Google Business Profile (sort by lowest rating) and by checking additional sources listed later in this report.

Pricing, Fees, and Financing Terms

Multiple reviewers allege that the final “out-the-door” price did not match initial expectations. Common threads include unexpected add-ons at signing and high interest rate outcomes after verbal discussions that suggested lower costs. Some reviews also describe pressure around extended warranties, gap coverage, or protection packages that may offer limited real-world value.

• Action step: Demand a full, written out-the-door price with line items before sitting down in Finance. Refuse any product you do not understand.
• Compare rates: Secure your own bank or credit union financing quote in advance and bring it with you.
• Upsells: Scrutinize extended warranties, tire-and-wheel, paint/fabric protection, and alarm/theft add-ons. Many owners report these are overpriced or carry exclusions that limit coverage.
• No surprise fees: In writing, ask for disclosure of all fees (doc, prep, inspection, PDI) before you put down a deposit.

Low-Ball Trade-Ins and Valuation Disputes

Some shoppers allege that trade-in values changed upon arrival or that promised figures were not honored after additional “reconditioning” or “manager review.” These situations can escalate if the buyer has already traveled long distances or made plans contingent on the deal.

• Action step: Obtain written trade-in valuation with condition notes and photos. Expect a final visual check, but don’t accept arbitrary deductions without clear, itemized reasons.
• Plan B: Have backup buyers or instant quotes (e.g., consignment or third-party cash offers) to avoid being cornered at the store.

Title and Paperwork Delays

In low-star reviews, consumers commonly report slow or confused title transfers, temporary tag issues (where applicable), and difficulties obtaining complete documentation. Delays can cause registration problems, insurance complications, and make warranty claims tougher to process.

• Action step: Confirm who handles titling and expected timelines. Track the carrier and date mailed. Do not accept vague answers.
• Know Alaska rules: Review state guidance on vehicle titles and transfers via the Alaska DMV to ensure timelines are followed: Alaska DMV – Vehicle Titles.

Condition Disclosures and “As-Is” Surprises

Negative reviews frequently discuss discovering defects after the sale—ranging from water damage and roof issues to failing appliances or drivetrain concerns for motorized units. Buyers sometimes assume that the dealer’s Pre-Delivery Inspection (PDI) guarantees sound condition, but PDIs vary widely and may not be comprehensive. “As-is” clauses can further limit the dealer’s obligations.

• Action step: Commission a third-party inspection before paying or signing: Find local RV inspectors. Require repair commitments in writing.
• Water intrusion checks: Insist on moisture meter readings, roof and sealant inspection, and undercarriage photographs. These are top-dollar repairs in Alaska’s climate.

Service Delays, Backlogs, and Unfinished Repairs

A number of public reviewers describe long waits for service appointments or prolonged time in the shop with limited updates. In some cases, consumers say their units returned with unresolved issues, or parts took far longer than expected.

• Action step: Ask for realistic service lead times before purchase. If the dealer is already backed up, consider whether you can afford to be without your RV during the limited Alaska camping season.
• Get a written plan: Secure an itemized repair order with promised dates and escalation contacts. If a recall is involved, verify parts availability with the manufacturer.

Warranty Claims and After-Sale Support

Some complaints allege difficulty getting warranty work approved or completed, disputes over what’s covered, or insufficient communication between the dealership and manufacturers. Extended service contracts can be doubly frustrating if customers learn about exclusions only after a failure occurs.

• Action step: Read all warranty and service contract documentation line-by-line before buying. Ask the finance office to show a sample claim form and explain common denial reasons.
• Keep records: Document every defect with photos, dates, and service notes. Report safety-related defects directly to the manufacturer and to NHTSA.

Communication, Sales Pressure, and Unkept Promises

Buyers in low-star reviews often cite difficulty reaching staff by phone or email, lack of clear status updates on repairs or paperwork, and feeling pressured at decision points. Some also allege sales promises were not captured in writing, leading to disputes after delivery.

• Action step: If it’s not in writing, it doesn’t exist. Get every promise on a signed we-owe form with dates and specifics.
• Keep it documented: Communicate by email or text when possible so you have a written paper trail.

High-Cost Add-ons and Questionable Value

Public complaints across the RV industry—reflected in this dealership’s low-star review themes as well—include add-ons such as paint protection, interior coatings, alarms, GPS trackers, nitrogen in tires, etching, or fabric guards sold at hefty markups. These products can add thousands to the loan principal and interest.

• Action step: Decline add-ons you did not pre-approve. If you do select any, negotiate the price and ensure you understand cancellation rights.
• Independent advice: Search independent watchdog content such as Liz Amazing’s consumer education videos and look for her content on F&I upsells and what’s typically worth it.

If you have first-hand experience with any of the above concerns at Frontier Auto & RV Sales in Anchorage, report your experience in the comments to help other buyers.

Legal and Regulatory Warnings

Consumer complaints, if accurate, point to several legal and regulatory risk areas that shoppers should keep in mind:

• Unfair or deceptive acts or practices (UDAP): The Federal Trade Commission enforces prohibitions on deceptive practices. See: Federal Trade Commission (FTC).
• Alaska Unfair Trade Practices and Consumer Protection Act: Alaska law prohibits unfair or deceptive acts in trade. Consumers can contact the Alaska Department of Law, Consumer Protection Unit: Alaska Attorney General – Consumer Protection.
• Magnuson–Moss Warranty Act: Governs written warranties on consumer products and prohibits deceptive warranty terms. Learn more at the FTC: Guide to Federal Warranty Law.
• Truth in Lending/Reg Z: Finance disclosures must be transparent. Request all finance terms in writing and verify APR, amount financed, fees, and add-ons before signing.
• NHTSA safety defect reporting: If your RV has a safety defect (brakes, steering, fuel system, electrical, etc.), report it: Report a Vehicle Safety Problem – NHTSA.

If you believe you were misled on price, financing, condition, or warranty coverage, document everything and consider filing complaints with the Alaska AG and the FTC. Persistent patterns can prompt enforcement or mediation.

Product and Safety Impact Analysis

When the issues described in public complaints occur in the RV context, they can create serious safety and financial risks:

• Water intrusion and structural damage: Hidden leaks can lead to rot, mold, electrical shorts, and delamination. These issues are costly and can make units hazardous until repaired.
• Electrical or propane system faults: Miswired circuits, failing converters, or propane leaks can cause fires or carbon monoxide risks. Never operate an RV with suspected system failures.
• Brake/suspension defects: On motorized or heavy towables, unresolved brake or suspension issues are dangerous on Alaska highways and mountain passes. Insist on documented road tests and repair invoices.
• Recall compliance: Delayed or ignored recalls can jeopardize safety and leave owners stranded. Check recalls using the VIN on the NHTSA site. As a starting point per our research format, use this NHTSA recall link and then run your exact year/make/model: NHTSA Recalls Lookup (enter your RV’s VIN).
• Financial exposure from upsells: Inflated add-ons increase your loan and interest burden, eroding resale value and making it harder to exit the loan if problems arise.

To reduce risk, consider a second independent inspection prior to final funding if the unit was moved or serviced after the initial inspection. You can locate inspectors here: Locate an RV inspector again.

What safety issues did you encounter? Share specifics so others can learn.

How to Protect Yourself at Frontier Auto & RV Sales (Anchorage, AK)

• Pre-purchase inspection: Non-negotiable. If refused, walk away.
• Verify everything in writing: Out-the-door price, trade value, we-owe list, delivery dates, and any included accessories or repairs.
• Finance clarity: Bring a credit union/bank approval. Refuse add-ons you didn’t plan for. Verify no unwanted products are financed into your contract.
• Title readiness: Ask to see the title status and estimated mailing date. Get tracking.
• Test everything: Operate every appliance and system on a power pedestal and on battery/propane. Drive it, tow it, and check tire date codes.
• Photograph and video: Document the condition on delivery with time stamps, including roof, undercarriage, and VIN plates.
• Escalation path: If issues arise, escalate in writing to the sales manager, general manager, and manufacturer (for warranty). Keep copies of all communications.
• Independent education: Watch investigative content such as Liz Amazing’s RV buyer beware series and search her channel for your brand and this dealership name.

Where to Verify and Dig Deeper (Anchorage Location Only)

Use the exact search links below to investigate Frontier Auto & RV Sales in Anchorage, AK specifically. Replace “Issues” with “Problems” or “Complaints” to broaden results as needed. Always read full threads and confirm dates and locations.

• YouTube search: Frontier Auto & RV Sales Anchorage AK Issues
• Google search: Frontier Auto & RV Sales Anchorage AK Issues
• BBB search: Frontier Auto & RV Sales Anchorage AK
• Reddit r/RVLiving: Frontier Auto & RV Sales Anchorage AK Issues
• Reddit r/GoRVing: Frontier Auto & RV Sales Anchorage AK Issues
• Reddit r/rvs: Frontier Auto & RV Sales Anchorage AK Issues
• PissedConsumer (search manually for “Frontier Auto & RV Sales Anchorage AK”)
• NHTSA Recalls (enter your VIN or specific RV brand/model)
• RVForums.com (use onsite search)
• RVForum.net (use onsite search)
• RVUSA Forum (search “Frontier Auto & RV Sales Anchorage AK Issues”)
• RVInsider: Frontier Auto & RV Sales Anchorage AK Issues
• Good Sam Community: Frontier Auto & RV Sales Anchorage AK Issues

And again, you can review the most recent low-star reviews here (be sure to “Sort by: Lowest rating”): Frontier Auto & RV Sales — Google Business Profile.

Objectivity Check: Any Signs of Improvement?

Some public exchanges show the dealership responding to complaints and offering to address issues or clarify misunderstandings. While responses are a positive signal of engagement, shoppers should judge by actions and outcomes rather than replies alone. Look for patterns of resolution—were refunds issued, repairs completed, or communication improved? Ask sales staff what specific steps the dealership has taken to reduce service backlogs, accelerate title processing, and improve PDI quality, then request those steps in writing as part of your deal.

For an impartial perspective on what “good” looks like in RV buying and ownership, browse investigative and educational content on channels like Liz Amazing’s RV buyer education and compare the practices she recommends to what you observe in the store.

Anchorage Buyer’s Checklist Before You Commit

• Get a third-party inspection first: Refusal from the dealer is a walk-away moment.
• Demand an OTD quote: One page with itemized fees, add-ons, and final price signed by management.
• Finance control: Bring your own pre-approval and cross-check APR, term, and add-ons in the finance office.
• Trade-in pre-valuation: Written appraisal with photos and specific condition notes. Expect a final walk-around but not surprise deductions.
• We-owe specifics: Every promised repair or accessory listed with due dates and signatures.
• Title timeline: Get the estimated mail date and tracking in writing.
• Road-test and systems-test: Test drive, hitch fitment, brake controller, propane, shore power, generator, slides, water systems, roof and seals, and tire date codes.
• Parts availability: If something needs repair, verify part numbers and availability before signing, especially late in the season.
• Know your exit plan: If the inspection or paperwork isn’t clean, be prepared to walk.

Already bought from this location? What happened after delivery? Your details can help others plan.

Final Assessment

Publicly posted low-star reviews for Frontier Auto & RV Sales in Anchorage, AK—when read collectively—raise serious concerns about pricing transparency, financing add-ons, trade-in disputes, post-sale service delays, title/paperwork follow-through, and the adequacy of condition disclosures before delivery. These are high-impact issues that can derail trips, inflate costs, and create safety risks if defects go unresolved. While some customers report successful transactions and the dealership has publicly responded in some cases, the risk profile for buyers appears elevated without a rigorous pre-purchase strategy.

We strongly urge Anchorage shoppers to approach any deal with an independent inspection, written out-the-door pricing, and tight documentation around promises and timelines. The short Alaskan camping season magnifies the cost of service missteps; a unit stuck in the shop or awaiting parts can rapidly turn into lost money and missed experiences. Do your homework: read the newest low-star reviews directly on Google (sorted by “Lowest rating”), search owner forums for your exact model, and verify brand-specific issues via NHTSA and manufacturer bulletins.

Based on the volume and seriousness of publicly reported complaints, we do not recommend proceeding with a purchase here unless your independent inspection is spotless, every term is in writing, and the dealership demonstrates clear, credible commitments on service capacity and title processing. Otherwise, consider evaluating other RV dealers in the region with stronger, consistently positive recent reviews and proven after-sale support.

Comments

Have you bought, sold, or serviced an RV with Frontier Auto & RV Sales in Anchorage, AK? Your perspective—good, bad, or mixed—helps other Alaskans make better decisions. Please post your experience, including dates, documents, and outcomes, so others can verify and learn.