General RV Center- Mt Clemens, MI Exposed: APR markups, add-on pressure, flawed delivery—demand PDI

Introduction: What Shoppers Need to Know About General RV Center – Mt. Clemens, MI

AI-powered research tools have systematically collected and analyzed public information to produce this report. General RV Center is one of the largest RV dealership groups in the United States, with multiple locations nationwide. This report focuses exclusively on the General RV Center in Mt. Clemens, Michigan, as listed in the dealership’s Google Business Profile. Our analysis compiles patterns from consumer complaints, public reviews, forum posts, and watchdog resources to help prospective buyers understand risks and make safer decisions before purchasing.

While many buyers successfully purchase RVs from large, well-known dealerships, the Mt. Clemens location has accumulated recurring complaints that consumers should weigh carefully. These include allegations of aggressive sales tactics, inflated financing, extended warranty pressure, low trade-in offers, long repair queues, delayed paperwork and titles, poor post-sale communication, and quality control issues at delivery. Shoppers can read the latest reviews by visiting the store’s Google Business Profile and sorting by “Lowest rating” here: General RV Center – Mt. Clemens Google Reviews.

To see industry-wide patterns and buyer education, we also recommend searching the Liz Amazing YouTube channel—an outspoken resource that documents RV industry pitfalls and consumer strategies. Start here and search her channel for the specific dealer and brands you’re considering: Liz Amazing’s RV consumer education channel.

Where to Find Unfiltered Owner Feedback (Before You Buy)

• Read first-hand complaints: Sort by “Lowest rating” on the dealership’s Google listing: General RV Center – Mt. Clemens Reviews.
• Facebook owner groups: Join model-specific groups to ask about real maintenance, warranty, and dealer support experiences. Use this Google search to find them: Search brand-focused RV Facebook groups.
• YouTube buyer walk-throughs and warnings: Search for “General RV Center Mt. Clemens” and related model names on YouTube for visual proof of delivery quality and service timelines. A helpful resource: In-depth RV consumer cautionary videos by Liz Amazing.

Have you bought from this location? What was your experience during delivery or service?

The Single Best Protection: Insist on a Third-Party RV Inspection Before Signing

Based on widespread owner reports across the RV industry—and patterns echoed in Mt. Clemens reviews—do not take delivery without a full, independent, third-party inspection. Your leverage is highest before signing and paying. Once funds clear, numerous buyers report being sent to the back of the service line, resulting in weeks or months of delays for punch-list fixes. Some consumers describe cancelled camping trips because their new RV sat at the dealership pending parts or repair authorization.

• Schedule your own inspector: Use: RV Inspectors near me and ensure the inspector is NRVIA-certified or similarly qualified.
• Walk if they refuse: If the dealership does not allow a third-party inspection on premises, that’s a red flag—consider walking away.
• Document everything: Have the inspector list each defect with photos and estimated repair time. Make resolution a written, signed contingency.

If you bought here, would you recommend a third-party inspection to others?

Background: General RV Center’s Chain and the Mt. Clemens Location

General RV Center is a large, multi-state dealership group that sells new and used travel trailers, fifth wheels, motorhomes, toy haulers, and more. The Mt. Clemens, MI store is one of the company’s Michigan locations. Large groups often have robust inventory and financing relationships, but consumers frequently report pressure to use in-house financing and add-ons. The strength of the chain can benefit shoppers looking for selection, yet the consistency of after-sale service and support can vary significantly by store. This report examines the patterns reported at Mt. Clemens.

Always corroborate by checking current owner reports directly: General RV Center – Mt. Clemens Reviews. Sort by “Lowest rating.”

Sales Tactics and Financing: Pressure, Add-Ons, and APR Surprises

Upsells on Extended Warranties and Add-Ons

Multiple public complaints about large dealership groups—and patterns visible in low-star reviews at Mt. Clemens—describe aggressive pitches for extended service contracts, paint/fabric protection, interior sealants, tire/wheel coverage, and alarm/tracker packages. Consumers allege that these products are presented as essential for RV reliability, while the real-world claims experience can be frustrating or limited by fine print.

• Ask for itemized pricing for every add-on. Decline anything you do not understand or value.
• Extended warranties are optional. Review the actual contract terms—exclusions can be extensive.
• Compare third-party options. Many independent warranty providers or mechanical breakdown policies can be less expensive for similar coverage.

One of the most common regrets reported by RV buyers is paying thousands for coverage they never used or found nearly impossible to claim. To see how other owners discuss these products, search the dealer’s name alongside “warranty” and “add-ons” in forums listed later in this report.

Financing Markups and APR Gaps

Consumers often report that dealership-arranged financing comes with higher APRs than their pre-approvals, coupled with pressure to sign quickly to secure the RV. Some low-star reviews at Mt. Clemens describe dissatisfaction with final loan terms compared to initial expectations. Discrepancies can occur if rate buy-downs are contingent on purchasing add-ons, or if non-disclosure of fees inflates the total amount financed.

• Obtain outside pre-approvals from your bank or credit union and bring them to the negotiation.
• Insist on a full loan disclosure. Decline if APR or fees differ from what you agreed to.
• Never let financing be a “black box.” If numbers change at signing, pause and re-evaluate.

For consumer education on dealership finance tactics, search this channel and topic: Liz Amazing’s videos on RV buying pitfalls.

Trade-Ins and Pricing Discrepancies

Low-Ball Trade Offers vs. Advertised Pricing

Allegations of low-ball trades surface often in RV retail. Reviews at Mt. Clemens that rate one or two stars commonly cite mismatch between online expectations and in-store realities. Shoppers claim that trade values can be substantially lower than preliminary estimates or than comparable units listed on the lot.

• Get independent trade valuations (NADA/JD Power guides, multiple dealer offers).
• Separate the trade transaction from the purchase price—negotiate them independently.
• Beware of “over-allowance” illusions where the purchase price rises as the trade value rises.

Price Changes at Signing

Some consumers report discovering new fees or altered totals on the day of signing. These may include prep fees, delivery fees, or document fees that were not disclosed upfront.

• Request a buyer’s order with all fees before you visit for final paperwork.
• If any new fee appears, ask for it to be removed or be prepared to walk away.

Have you encountered last-minute fee additions at this location? Tell other shoppers what changed and how you responded.

Delivery-Day Quality and “We Owe” Promises

Cosmetic and Functional Defects at Delivery

Low-star reviews at the Mt. Clemens store frequently mention units delivered with issues such as leaks, inoperative appliances, trim and sealant defects, misaligned slides, or electronics not functioning. Buyers report that problems are often identified during their own walk-through, raising concerns about the thoroughness of pre-delivery inspections (PDIs).

• Bring a checklist and spend hours testing every system (water, electrical, slide mechanisms, HVAC, generator, leveling, awnings, seals).
• Do not sign until all identified items are documented in writing with firm timelines for completion.
• Third-party inspection remains critical: Find an independent RV inspector.

“We Owe” Forms and Delayed Fixes

Another pattern in consumer complaints is “We Owe” forms promising parts or repairs after delivery. Owners say that once they leave the lot, those items sometimes languish for weeks or months due to parts backorders or scheduling delays.

• Minimize “We Owe” items—push to have issues resolved before taking possession.
• If a delay is unavoidable, ask for a loaner or written accommodation (e.g., refund, discount, free storage, or service credit).

Paperwork, Titles, and Registration

Delayed Titles and Registration Processing

One-star reviews often cite title and registration delays that can cause buyers to miss trips or park the RV while waiting for plates. While some delays are outside dealer control, patterns of administrative lag raise concerns about back-office capacity and prioritization.

• Get the title and registration timeline in writing and confirm the status each week.
• Retain copies of all documents you sign; ensure VIN and buyer details are accurate.

Discrepancies in Paperwork or Missing Documents

Complaints also include incorrect contract terms or missing promised documentation (e.g., warranty booklets, manuals, or MSRP sheets). These issues complicate future claims and resale value.

• Slow down at signing—verify every page matches your negotiated terms.
• Refuse to sign blank or incomplete fields. Do not accept “we’ll fill it in later.”

Service Department and Warranty Repair Timelines

Long Queues and Communication Gaps

Low-rated consumer reviews for the Mt. Clemens location frequently reference slow service scheduling, extended time in the shop, and difficulty reaching service advisors for status updates. These delays can derail seasonal plans and impose significant out-of-pocket costs (storage, alternative lodging, or trip cancellations).

• Before purchase, ask how warranty appointments are prioritized—new buyers vs. outside-service customers.
• Obtain a realistic estimate for cycle time and parts availability; ask for weekly updates by email.
• Consider mobile RV technicians for non-structural issues to avoid dealership queues when possible.

Experience and Training of Technicians

Some buyers allege that repairs needed multiple visits to resolve, suggesting variable technician experience or insufficient PDI. This can be especially pronounced with complex slide systems, leveling, and multiplex electronics.

• Ask if the store has factory-trained technicians for your specific brand and model.
• Request documentation of diagnostic steps and replaced parts for each visit.

Parts Availability, Recalls, and Manufacturer Coordination

Parts Backorders and Waiting Months

Owners report waiting weeks or months for parts, particularly during peak season. While suppliers and OEMs influence timelines, communication and escalation practices vary by store. Persistent delays without updates exacerbate customer frustration.

• Ask the dealership to provide parts order numbers and ETA documentation.
• Request that they escalate with the OEM if ETAs slip; consider calling the OEM directly for status.

Recall Handling and Safety Bulletins

Ensure any open recalls are addressed before delivery. Recalls on RV components (axles, propane systems, refrigerators, brakes, couplers, or slide mechanisms) can materially affect safety. Dealers should verify and document recall status for your specific VIN.

• Ask the dealer to print a recall check; validate using NHTSA: NHTSA recall lookup.
• Do not accept delivery if any safety recall is unresolved or parts are “on order.”

Product Quality at Delivery: “New” But Not Ready

Fit-and-Finish, Sealant, and Water Intrusion Risks

Water infiltration is among the costliest RV defects. Reviewers commonly cite poor sealant application, misaligned trim, or unsealed roof penetrations at delivery. Even minor entry points can cause rot, mold, and devaluation if not caught early.

• Inspect roof, windows, slide seals, and penetrations with bright light; photograph everything.
• Request re-sealing before purchase if any gaps, voids, or fractures are visible.

Electrical and Plumbing System Testing

Reports of GFCI trips, loose wiring, miswired outlets, faulty water pumps, tank sensor inaccuracies, and leaking fittings are not uncommon. Thorough testing under real load (shore power, generator, propane) during the PDI is essential.

• Insist on a live systems demo—fill tanks, run water, test propane appliances, charge and discharge batteries.
• Document any performance anomalies and require repair before funds transfer.

Customer Communication and After-Sale Support

Difficulty Reaching Staff or Getting Callbacks

Consumers frequently allege that after the sale, communication slows markedly. Missed callbacks and voicemail tag compound stress, especially when repairs are pending and trips are scheduled.

• Establish a single point of contact and preferred communication method (email is best to create a paper trail).
• Escalate politely but quickly if updates stall—service manager, then general manager.

If you’ve faced long delays or unreturned calls at the Mt. Clemens store, how did you finally get answers?

Legal and Regulatory Warnings

Consumer Protection and Warranty Law

Consumers who experience chronic defects or warranty runarounds may have rights under federal and state law:

• Magnuson–Moss Warranty Act (federal): Protects consumers from deceptive warranty practices and requires clear terms. If a warrantor fails to honor coverage, consumers can seek remedies. Learn more at the FTC: FTC overview of Magnuson–Moss.
• Michigan “Lemon Law” (New Motor Vehicle Warranties Act): Often excludes the motorhome’s living area and trailer coaches but may cover chassis-related issues for motorhomes. Consult the Michigan Attorney General for guidance and complaint filing: Michigan AG Consumer Protection.
• FTC Act and State UDAP laws: Prohibit unfair or deceptive acts or practices, including misrepresentation of fees or financing terms. Consider filing with the FTC: Report to the FTC.
• NHTSA: Safety defects and recalls involving motor vehicles and equipment can be reported here: Report a Safety Problem.

Preserve emails, texts, photos, repair orders, and invoices. Detailed documentation is crucial if pursuing warranty enforcement, chargebacks for misrepresentation, or complaints to regulators.

Safety and Financial Impact Analysis

Real-World Risks if Problems Go Unfixed

Defects commonly cited in public reviews—water leaks, misaligned slides, propane system anomalies, brake issues, or electrical malfunctions—can pose serious safety hazards. Water intrusion can compromise structural integrity; propane leaks can cause fires; miswired electrical can lead to shock risk; and brake or axle issues threaten highway safety. Financially, delayed repairs erode warranty windows, cause cancelled trips, and reduce resale value. If quality issues persist unaddressed, owners may face thousands in depreciation beyond normal market trends.

• Before buying, verify no open recalls and that all systems pass an independent inspection: Find a qualified RV inspector.
• If safety defects appear post-sale, ground the unit and document with photos and video; escalate to the OEM and NHTSA if appropriate.

If you’ve experienced a safety issue with a unit purchased at this location, what happened and how was it resolved?

How to Protect Yourself at the Mt. Clemens Location

• Pre-approval first: Secure outside financing before stepping on the lot.
• Third-party inspection: Treat it as non-negotiable; walk if refused.
• Itemize the deal: Demand a line-by-line out-the-door price; decline unwanted add-ons.
• Delivery-day stress test: Operate every system yourself and document defects.
• Minimize “We Owe” items: Get critical repairs done before you pay.
• Warranty clarity: Read the fine print—what’s excluded and who authorizes.
• Paper trail: Save every email, text, estimate, and service order.
• Escalate early: Service Manager → General Manager → OEM → Regulators if needed.

One-Stop Research Links for General RV Center – Mt. Clemens, MI

Use these exact searches and resources to verify patterns and dig deeper. Replace “Issues” with “Problems,” “Complaints,” or specific topics (e.g., “financing,” “warranty,” “service delays”) as needed.

• YouTube: General RV Center Mt Clemens MI Issues
• Google: General RV Center Mt Clemens MI Issues
• BBB: General RV Center Mt Clemens MI
• Reddit r/RVLiving: General RV Center Mt Clemens MI Issues
• Reddit r/GoRVing: General RV Center Mt Clemens MI Issues
• Reddit r/rvs: General RV Center Mt Clemens MI Issues
• PissedConsumer: Browse and search for the dealership name manually
• NHTSA Recalls: Search and verify for your VIN
• RVForums.com: Use onsite search for the dealership name
• RVForum.net: Use onsite search for General RV Center Mt. Clemens
• RVUSA Forum: Search for dealership issues
• RVInsider: General RV Center Mt Clemens MI Issues
• Good Sam Community: General RV Center Mt Clemens MI Issues

For a consumer-focused video perspective on dealership outcomes and delivery-day traps, also explore: Liz Amazing’s case studies and buyer advice. Search her channel for “General RV” and your model name.

Important Note on Google Reviews and Using Them Effectively

Public reviews can contain both glowing praise and scathing criticism. For the Mt. Clemens store, pay close attention to first-hand accounts rated one or two stars—these often detail the specific breakdowns that matter most: delivery condition, missed timelines, and responsiveness. To verify and read the exact wording of those experiences, use this direct link and sort by “Lowest rating”: General RV Center – Mt. Clemens Reviews. Take notes on recurring themes and ask the dealership to address those risks in writing before you buy.

Signals of Improvement or Resolution (Objectivity)

Not all buyer experiences are negative, and some reviewers report satisfactory sales interactions or successful fixes after escalation. In several cases, consumers say their issues were eventually resolved, though often after prolonged waits or repeated follow-ups. When issues are resolved, it appears to involve persistent communication and managerial involvement. Before purchasing, ask the store to walk you through their current process improvements for PDI, parts tracking, and service scheduling—and request that commitments be captured on your buyer’s order.

Final Checklist Before You Sign at Mt. Clemens

• Bring independent financing offers; compare APR and fees line-by-line.
• Decline add-ons you don’t understand; request contracts to review at home.
• Get a full, independent inspection; walk if access is denied.
• Demand a live systems demo; operate slides, ACs, furnace, water heater, pumps, generator, awning, and every outlet.
• Photograph ALL defects and attach to a signed “Due Bill” with timelines.
• Confirm title/registration timeline, and get a commitment date in writing.
• Ask for proof of no open recalls; delay delivery if any remain.
• Schedule the first service appointment before leaving, if anything is pending.

Already bought from this store? What do you wish you’d known beforehand?

Conclusion: Our Evidence-Based Recommendation

The Mt. Clemens, MI, location of General RV Center is part of a major national chain with extensive inventory and brand selection. However, public, low-star feedback for this store highlights serious and recurring risks that consumers should not ignore: aggressive add-on sales pressure, inconsistent delivery quality, long service timelines and communication gaps, title and paperwork delays, and dissatisfaction with financing outcomes. While some customers do report positive outcomes and eventual resolutions, the pattern and volume of concerns warrant heightened caution.

We strongly recommend a thorough third-party inspection prior to payment, rigorous documentation of every promise and system test, and a willingness to walk away if the dealership does not support independent inspection, refuses to itemize fees, or cannot provide credible timelines for title and service. Finally, cross-check recent one-star reviews here—sorted by “Lowest rating”—to see the most current experiences: General RV Center – Mt. Clemens Reviews. For additional perspective, watch consumer-focused analyses like those from Liz Amazing and search her channel by dealership and model.

Given the repeated and serious nature of the complaints associated with General RV Center – Mt. Clemens, MI, we do not recommend proceeding with a purchase here unless all protections above are in place and the dealership demonstrates, in writing, that it will meet firm delivery, quality, paperwork, and service timelines. If these assurances are not provided, consider evaluating other dealerships with stronger verified service and delivery records.

Comments

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