General RV Center- North Canton, OH Exposed: Hidden Fees, Delivery Defects & Long Repair Waits

Introduction and Background

AI-powered research tools have systematically collected and analyzed public information to produce this report. General RV Center is a large, nationwide RV dealership group, historically described as one of the largest family-owned RV dealer networks in the United States, with multiple locations across the Midwest, East Coast, and beyond. This report focuses exclusively on General RV Center – North Canton, Ohio (the location identified by the Google Maps pin at approximately 40.929869, -81.435012). The goal is to help shoppers understand real-world consumer experiences at this specific store and to highlight recurring risk areas before you commit to a purchase or service agreement.

To review first-hand consumer accounts, start with the store’s Google Business Profile for General RV Center – North Canton, OH: Google Reviews for General RV Center – North Canton, OH. Use the “Sort by” control, choose “Lowest rating,” and read the most recent 1-star and 2-star reviews for the most current picture. This report synthesizes common patterns from those public reviews along with complaints seen across consumer forums and watchdog sites. For direct, verbatim accounts, please review the linked page.

To broaden your perspective, we also recommend joining several brand-specific RV owner communities and Facebook groups (via Google search) for unfiltered feedback about the exact model you’re considering. Try a few searches like:

• Grand Design Facebook Groups
• Forest River Facebook Groups
• Keystone RV Facebook Groups

Independent creators and consumer advocates also shed light on industry-wide pitfalls. For example, see Liz Amazing’s channel for practical guidance on inspecting RVs, evaluating dealers, and avoiding upsells: Liz Amazing on YouTube: RV dealer red flags and buyer education. Search her channel for the dealership and RV brand you’re considering. Have you worked with this store? Add your story so other shoppers can learn from it.

Critical Pre-Purchase Advice: Protect Yourself With a Third-Party Inspection

The single most powerful step you can take before buying at General RV Center – North Canton, OH is to arrange a truly independent, third-party RV inspection before you sign any final paperwork or take delivery. Many low-star reviews across the RV industry describe units delivered with leaks, slide issues, miswired electrical systems, missing parts, non-functioning appliances, tire or brake problems, and warranty problems that trap owners in months-long service queues. Once the dealer has your funds, your leverage drops dramatically—and your new RV may end up sitting on their lot for weeks or months awaiting parts, approvals, or technician time, potentially derailing planned camping trips.

• Search for a certified inspector: RV Inspectors near me
• Bring your own inspector—even if you must pay out of pocket, it’s often cheaper than one major post-buy repair.
• If a dealer refuses a third-party inspection on their lot, that’s a major red flag. Walk away.

Also, be cautious about extended warranties, fabric protection, tire-and-wheel packages, and “mandatory” add-ons that inflate the out-the-door price. Many consumers report that what’s pitched as essential protection turns out to be expensive, restrictive, and hard to claim when needed. We cover these patterns below. If you’ve encountered resistance to independent inspections at this location, would you report it for other shoppers?

Patterns in Complaints at General RV Center – North Canton, OH

The following themes reflect recurring issues reported by consumers in low-star Google reviews and across RV owner communities and watchdog sites. To verify, visit the dealership’s Google profile, sort by Lowest rating, read the specifics, and note the dates. We’ve organized the most significant risk areas below.

Sales Pressure, Pricing Discrepancies, and “Out-the-Door” Surprises

Multiple consumers describe high-pressure tactics, shifting prices, and surprise fees appearing late in the process. A common pattern is an attractive advertised price that expands with “mandatory” packages, prep fees, or documentation charges just before signing. Some buyers discover that promised items or included options are missing on delivery day, or labeled as extra. These stories are common in 1-star and 2-star Google reviews across RV dealers, including this location. To avoid this trap:

• Demand a written, out-the-door price (including taxes, tags, prep, freight, and doc fees) before any deposit.
• Confirm every promised accessory (e.g., second A/C, solar, inverter, hitch, Wi-Fi/antenna, backup/side cameras) in writing on the buyer’s order.
• Beware of sudden appearance of “paint protection,” “fabric guard,” VIN etching, or “market adjustments.” You can and should refuse add-ons you did not request.

When you review low-star Google reviews at the North Canton profile, you’re likely to see repetitive phrases like “unexpected fees,” “bait-and-switch,” or “price changed at signing.” Always cross-check your final paperwork carefully before you sign.

Low-Ball Trade-Ins and Appraisal Friction

Many buyers nationwide report trade offers far below market valuations, followed by pressure to “make the deal work” with financing, warranties, or equity rollovers. While every trade is unique, complaints suggest some appraisals at this location have been substantially below NADA/market averages, especially if a buyer appears payment-driven rather than price-driven. To protect yourself:

• Obtain multiple trade quotes (including instant-buy services) and bring comparable listings.
• Separate your trade negotiation from the purchase price. Don’t let one subsidize the other.

Finance Office Upsells, High Interest Rates, and Warranty Confusion

Complaints frequently cite aggressive attempts to sell add-ons in the finance office—service contracts, GAP, appearance packages, roadside assistance, tire-and-wheel, and theft-deterrent products. Consumers also report learning later that the purchase rate was higher than they qualified for, with the spread captured as dealer reserve. Extended service contracts can be useful if they’re well-priced and reputable, but many purchasers discover coverage exclusions, claim denials, burdensome deductibles, or repair wait times that negate perceived value.

• Get pre-approved financing elsewhere so you can compare rates.
• Request all warranty/service contract documents upfront and take them home to review—even if pressured to sign immediately.
• Decline any add-on you do not want. These are almost never mandatory.

For industry context on dealer upsells and how to push back, watch creator coverage like Liz Amazing’s videos on avoiding RV upsell traps, and search her channel for the dealership you’re researching.

Delayed Titles, Paperwork Errors, and Expiring Temp Tags

One of the most distressing patterns in low-star reviews is delayed paperwork, particularly title and registration, causing temporary tags to expire and leaving owners in limbo. Buyers commonly report repeated “it’s in process” updates, difficulty reaching the right staff member, and long resolution times. Beyond inconvenience, driving with expired tags can lead to tickets or the inability to use your new RV.

• Insist on an expected timeline for title and registration in writing.
• Follow up proactively and escalate to management quickly if paperwork stalls.
• If deadlines pass, consider filing a complaint with the Ohio Attorney General’s Consumer Protection Section.

PDI Shortcuts and Delivery Day Deficiencies

Shoppers and new owners frequently report that units arrive with defects that should have been caught during pre-delivery inspection (PDI): non-functioning slides, leaks, missing parts, miswired outlets, damaged cabinetry, awnings that won’t retract, refrigerators not cooling, and dead house batteries. Customers describe spending delivery day discovering defects, signing “we owe” promises, and then facing delays to actually get items fixed. To minimize risk:

• Conduct your own inspection with a certified third-party: Find an RV inspector near you.
• Refuse delivery until all safety-critical items are fixed and all promises are documented and signed by a manager.
• Test everything: water (pressure and pump), AC/heat, slide function, generator, inverter/charger, propane appliances, lights, outlets, GFCIs, brakes, tires’ DOT dates, seals, roofs, windows, and awnings.

Service Department Backlogs and Long Repair Times

Across General RV locations—and echoed in North Canton low-star reviews—customers describe weeks or months waiting for warranty repairs, parts approvals, or technician time. Communication lapses exacerbate the frustration. Some report canceled camping trips while their RV sits on the dealer lot. Always ask about the service schedule and capacity before buying. A national name does not always equal swift service locally.

• Get the estimated repair timeline and parts availability in writing for each item.
• Clarify whether you can pick up your RV between visits or if the dealer requires holding it until all parts arrive.
• Ask whether the store services units not purchased there—and how they prioritize incoming jobs.

Content creators have documented these system-wide issues for years; for perspective on what to expect with post-sale service, see Liz Amazing’s RV service wait time and warranty tips. If your RV was out of service for an extended time at this location, please share your timeline to help other buyers.

Repair Quality, Repeat Visits, and Inexperienced Techs

Complaints at this location and elsewhere include repairs that don’t fix the problem, damage caused during service (e.g., scratches, broken trim, roof or sealant issues), or recurring issues that reappear after pickup. Owners sometimes conclude that technicians were rushed, undertrained, or constrained by warranty flat-rate times. It’s not uncommon to see multiple returns for the same unresolved fault.

• When dropping off, provide a written, detailed problem list with photos and video.
• Request final work orders that specify what was diagnosed, which parts were replaced, torque specs where applicable, and who performed the work.
• Before leaving, test every repair on-site while the advisor is present.

Communication Breakdowns and Accountability Gaps

Low-star reviews frequently mention unreturned calls, vague status updates, closed repair orders with items still outstanding, or difficulty identifying who owns a problem internally. This is particularly common when coordination is needed among sales, finance, and service. Always escalate respectfully but persistently, and document every conversation via email.

Manufacturer vs. Dealer Warranty Ping-Pong

Buyers often report getting bounced between the dealer and the manufacturer. The dealer says, “We’re waiting on manufacturer approval,” while the manufacturer says, “It’s with the dealer.” The result: time passes without repairs. This is where documented timelines matter. If you are out of service for a protracted period, consider state consumer protection options.

Condition Misunderstandings on New and Used Units

Some buyers allege they took delivery of units with hidden water damage, soft floors, delamination, or signs of prior leaks. Others were told cosmetic issues would be addressed post-sale, only to face delays or denials. Used units are particularly variable; do not accept “as-is” without a comprehensive inspection.

Safety-Critical Systems: Brakes, Tires, LP, and Electrical

Any complaint involving brake performance, tire age or condition, LP gas leaks, furnace/AC faults, or inverter/charger wiring can cross from inconvenience into safety hazard. If you see these in reviews, treat them as high-risk—not just annoyances. Confirm no open recalls and test systems under load during your inspection.

Legal and Regulatory Warnings

Based on consumer complaints often seen in low-star reviews (including at General RV Center – North Canton, OH), the following legal frameworks may be relevant:

• Magnuson-Moss Warranty Act: Governs written warranties on consumer products. Dealers and manufacturers must honor warranty terms and cannot require you to purchase service from a specific provider to keep coverage. Learn more via the FTC overview of Magnuson-Moss.
• Federal Trade Commission – Auto and Finance Practices: Misrepresentations in advertising, pricing, and add-on products can attract scrutiny. See the FTC’s guidance on auto sales practices: FTC Auto Industry Compliance.
• Ohio Attorney General – Consumer Protection: The Ohio Consumer Sales Practices Act prohibits unfair, deceptive, or unconscionable acts. If you encounter misrepresentation, non-delivery of promised repairs, or paperwork problems, consider filing a complaint: Ohio AG Consumer Complaint.
• NHTSA Recalls: Safety defects and recalls must be addressed. Check your RV and chassis for open recalls: NHTSA Recalls Lookup. You can also start with a general search tied to this store’s name to collect broader context: NHTSA recall search (contextual).

If you face persistent warranty delays, document every interaction, keep copies of repair orders, and consider certified letters. If a safety defect isn’t addressed promptly, report it to NHTSA and notify the Ohio AG’s office. If you have experienced non-responsiveness on a safety issue, would you detail it for other shoppers?

Product and Safety Impact Analysis

When a dealer delivers RVs with unresolved defects—or fails to repair them promptly—the risks escalate beyond inconvenience:

• Water Intrusion: Unrepaired leaks can quickly cause mold, rot, delamination, and electrical shorts. Costs can grow from hundreds to many thousands.
• Brake and Tire Failures: Tires past their prime (check DOT dates), misadjusted brakes, or incorrect tire pressures increase the risk of blowouts or braking loss—dangerous at speed or on grades.
• Propane Leaks and Furnace Issues: LP gas leaks or faulty appliances can create fire/explosion hazards or carbon monoxide risks. Always verify a gas-leak test and functioning gas detector.
• Electrical Faults: Miswired inverters/transfer switches, undersized breakers, or loose connections can cause equipment failure or fire. Confirm GFCIs trip properly and test under load.
• Slides and Structural: Slides that bind, out-of-square frames, or insufficient sealant can damage the coach body and impair safe operation on the road.

Before you buy, perform a thorough inspection under real-world conditions (shore power, generator, and battery-only). Confirm no open recalls with both the coach manufacturer and chassis maker. Industry education from creators like Liz Amazing’s inspection and safety checklists can help you structure a systematic evaluation.

How to Verify These Patterns Yourself

Use these exact search links and resources to independently validate concerns and find detailed owner experiences about General RV Center – North Canton, OH. Replace “Issues” with “Problems” or “Complaints” as needed:

• YouTube search: General RV Center North Canton OH Issues
• Google search: General RV Center North Canton OH Issues
• BBB search: General RV Center North Canton OH
• Reddit r/RVLiving: General RV Center North Canton OH Issues
• Reddit r/GoRVing: General RV Center North Canton OH Issues
• Reddit r/rvs: General RV Center North Canton OH Issues
• PissedConsumer (use site search for “General RV Center North Canton OH”)
• NHTSA Recalls (contextual search)
• RVForums.com (use site search for General RV Center North Canton OH)
• RVForum.net (search onsite for General RV Center North Canton OH)
• RVUSA Forum (search header for dealership issues)
• RVInsider: General RV Center North Canton OH Issues
• Good Sam Community: General RV Center North Canton OH Issues
• Facebook RV owner groups via Google: General RV Center North Canton OH

Remember to also consult the store’s Google Business Profile and sort by Lowest rating: General RV Center – North Canton, OH on Google Maps.

What You Can Do Right Now

Buyer’s Checklist Before You Sign

• Secure a third-party inspection appointment: Find an RV inspector near you. If disallowed, consider that a deal-breaker.
• Demand a written out-the-door price with every fee itemized.
• Get every promise, repair commitment, and accessory in writing on the buyer’s order.
• Arrive with your own financing pre-approval to keep rate negotiations honest.
• Politely decline non-essential add-ons; don’t be rushed in the finance office.
• Do a full systems test (water, LP, electrical, slides, HVAC, generator, inverter) during delivery; refuse delivery if safety issues are found.
• Ensure you have a clear timeline for title and registration; know who to contact if it slips.
• Inspect tires for DOT date and condition; verify torque on lugs after initial miles.

If Problems Arise After Purchase

• Document everything in writing (email). Keep a repair log with dates and names.
• Request written ETAs for parts and completion. If timelines slip, escalate to service management.
• For safety defects, file with NHTSA and notify the Ohio AG’s Consumer Protection division early.
• If warranty coverage is disputed, reference the Magnuson-Moss Warranty Act and your contract terms.

Objectivity Note: Positive Experiences and Store Responses

Some customers do report satisfactory experiences at General RV Center – North Canton, OH, including helpful sales staff, smooth deliveries, or resolved warranty issues. In certain cases, management has stepped in to correct problems or expedite parts. That said, the themes above persist in low-star reviews—particularly around service delays, communication gaps, and paperwork timing. Prospective buyers should weigh both the positive and negative accounts, verify with independent research, and protect themselves with thorough pre-delivery inspection and careful documentation.

Content creators and advocates continue to highlight buyer strategies for dealing with large RV dealership chains. For actionable education on inspection and negotiation, consider searching this dealership (and your model) on Liz Amazing’s YouTube channel, and compare notes with owners in model-specific groups. Finally, if you’ve dealt with this store recently, what happened during delivery and service?

Final Assessment for RV Shoppers

General RV Center – North Canton, OH operates under a well-known national brand with substantial inventory and a large service operation. However, recurring consumer patterns—documented in low-star Google reviews and across owner communities—raise several serious buyer-protection concerns, especially around pre-delivery defects, service backlogs, paperwork delays, and aggressive add-on sales tactics. These are not unique to this dealership, but the repetition and recency of complaints make it imperative that shoppers approach with a defensive, verification-first mindset.

• Insist on third-party inspections before you commit.
• Lock down your total out-the-door price in writing.
• Refuse non-requested add-ons and compare finance rates.
• Test every system thoroughly at delivery; don’t accept “we’ll fix it after” for safety-critical items.
• Document timelines for paperwork and repairs; escalate promptly if commitments slip.

Given the volume and severity of reported issues at this location—particularly around service delays and delivery-day deficiencies—our consumer-focused recommendation is to proceed with extreme caution. If you cannot secure a robust, independent pre-delivery inspection and clear, written, enforceable commitments, consider exploring other RV dealerships with stronger verified service performance and fewer low-star complaints.

Before you leave, you can help other shoppers: add your candid experience in the comments so our community has the most current information possible.