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Good Sam TravelAssist- Englewood, CO Exposed: Auto-Renew Charges, Denied Benefits & Towing Failures

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Good Sam TravelAssist- Englewood, CO

Location: 64 Inverness Dr E, Englewood, CO 80112

Contact Info:

• customerservice@goodsamtravelassist.com
• travelassist@goodsam.com
• Customer (888) 853-7333
• Membership (800) 765-1912
• Emergency (800) 618-1148

Official Report ID: 2124

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Our AI-Powered Research Found About Good Sam TravelAssist — Englewood, CO

AI-powered research tools have systematically collected and analyzed public information to produce this report. Good Sam TravelAssist in Englewood, Colorado is a service arm within the broader Good Sam/Camping World ecosystem. Rather than selling RVs directly, Good Sam TravelAssist markets emergency medical and travel assistance memberships to RVers and travelers nationwide, often as an add-on recommended through Camping World retail stores, call centers, or the Good Sam Club. As part of a national brand, it benefits from high name recognition—but it also inherits ongoing scrutiny tied to consumer complaints about plan limitations, billing practices, cancellations, and benefit denials. This report addresses the Englewood, CO location specifically, summarizes the company’s positioning in the industry, and focuses on what consumers need to know before buying or renewing a TravelAssist plan—or before purchasing an RV from an affiliated dealership.

Before you go further, review first-hand customer accounts. The company’s Google Business Profile is here: Good Sam TravelAssist — Englewood, CO (Google Business Profile). Use “Sort by Lowest Rating” to read the newest 1–2 star reviews and assess recurring patterns for yourself.

Where to Verify Claims and Find Unfiltered Owner Feedback

Read public reviews and community threads

One-click research links for this specific business

Use these search URLs to explore broader evidence. Each link is preformatted to surface issues tied specifically to “Good Sam TravelAssist — Englewood, CO.”

Before You Buy or Renew: Independent Inspection and Contract Review

Third-party RV inspection—your only real leverage before signing

(Serious Concern)

If you are considering buying an RV through any affiliated Camping World or partner dealership, arrange a third-party RV inspection before you sign or take delivery. Independent inspectors are your leverage; after the dealer is paid, unresolved defects can trap your RV at the service center for months—a common reason for cancelled trips and out-of-pocket hotel or storage costs. Find reputable inspectors here: Google search for RV Inspectors near me. If a dealer will not allow a third-party inspection, that’s a major red flag—walk away.

Request a thorough pre-delivery inspection checklist and verify repairs are completed in writing before you finalize financing. Consider a second inspection at pickup if significant punch-list items were found initially: book an RV inspector.

For TravelAssist memberships: demand the full plan documents up front

(Serious Concern)

Before joining or renewing Good Sam TravelAssist, insist on receiving (in writing) the complete plan terms, exclusions, waiting periods, pre-authorization requirements, provider networks, geographic limitations, and refund/cancellation policy. Take special note of pre-existing condition language, definitions of “emergency,” and whether services like medical evacuation require pre-approval. If any rep promises coverage, ask them to cite the exact clause and send it via email. Consider reviewing the plan with a consumer-savvy advocate or attorney if the coverage feels ambiguous. Then, set a calendar reminder just before renewal in case you opt to cancel.

Pro tip: use a credit card rather than ACH for recurring payments. If billing disputes arise, you may have a clearer path to chargeback protections.

Patterns of Complaints and Risk Areas Reported for Good Sam TravelAssist (Englewood, CO)

Billing Surprises, Auto-Renewals, and Cancellations

(Serious Concern)

Public complaints frequently center on unexpected auto-renewal charges, confusion about cancellation windows, and difficulty reaching a live agent to cancel. Many memberships in the travel-assist and roadside niche use “negative option” renewals; if consumers don’t cancel correctly, plans renew automatically. Colorado’s auto-renewal law requires clear, conspicuous disclosures and easy cancellation paths for automatically renewing contracts. Review Colorado’s rules and the FTC’s guidance on negative options so you can audit the company’s practices against legal standards:

What this means for you: If you plan to try TravelAssist, document the sign-up date, save the confirmation, photograph key plan pages, and calendar the cancellation deadline. If you cancel, do it in writing, request a confirmation number, and monitor your card for subsequent charges. If you encounter hurdles, file complaints with the Colorado AG and the FTC (links below) and consider contacting your card issuer.

Denied or Delayed Benefits (Medical Evacuation, Travel Assistance)

(Serious Concern)

A recurring theme in low-star reviews of travel-assist memberships is denial of benefits during high-stress events—especially when plan exclusions, geographic limits, or preauthorization rules apply. The fine print matters. For instance, “medically necessary” evacuation might require a treating physician’s certification and the assistance company’s approval; “transportation of RV” might be secondary to your medical transport and subject to caps or network provider availability. Long hold times during emergencies and inconsistent agent guidance exacerbate the problem.

Risk to consumers: Without clear pre-approval and documentation that your situation fits the plan definitions, you could face out-of-pocket costs for ambulance, air evacuation, or powered RV transport—costs that can run into thousands. If you rely on the service while full-timing or boondocking, delays can become safety-critical.

Roadside/Towing Dispatch for Large RVs and Specialty Equipment

(Serious Concern)

Even though TravelAssist is distinct from standalone roadside assistance plans, many consumers conflate the services, and some memberships include transport logistics that rely on similar provider networks. Across the industry, RVers report mismatches between what a plan promises and what arrives on scene—light-duty trucks dispatched for heavy fifth wheels, long ETA windows, or providers unwilling to handle tall or long rigs. If you own a heavy motorhome or fifth wheel, confirm in writing that the plan can source appropriate heavy-duty towing and what cost limits apply. Ask how they handle remote locations and how many “no service available” cases they see in your travel region.

Consequences: Improper towing can cause frame, suspension, and body damage—defects most manufacturers will not cover. It also leaves families stranded in hazardous places. If you’ve had a dispatch failure or improper tow, would you document it for future shoppers so they can push for better answers before buying?

Misrepresentation and High-Pressure Upsells During Sign-Up

(Moderate Concern)

Consumers report feeling pressured to bundle multiple Good Sam products (club memberships, service contracts, “lifetime” add-ons) when checking out in-store or on the phone. Some say the explanation of benefits was phrased in broad terms—“We’ll get you home no matter what”—that later conflicted with the written exclusions. If you were told a benefit is “comprehensive,” insist on the clause that defines it and keep the agent’s email.

Upsells worth scrutinizing:

  • Extended warranties/service contracts on RVs (sold at affiliated dealerships)
  • Roadside assistance and travel-assist plans with overlapping benefits
  • “Preferred” tiers that primarily increase caps without changing core limits

For a sharp, consumer-first perspective on dealership finance and insurance (F&I) upsells, check out: Liz Amazing’s videos on RV warranties and add-ons. Use her channel’s search for the products/dealers you’re evaluating.

Refund Disputes and Chargeback Friction

(Moderate Concern)

Some consumers say pro-rata refunds are confusing or slow. Others mention they had to escalate through their bank to resolve charges after attempted cancellations. If you request a refund:

  • Screenshot the cancellation request, including date/time and agent name
  • Ask for a written acknowledgment and timeline for processing
  • Follow up promptly and, if needed, pursue a card dispute within your issuer’s timeframe
  • Escalate through the company, then file with the Colorado Attorney General and the FTC complaint portal

Data Sharing and Cross-Selling Across the Ecosystem

(Moderate Concern)

As part of a national retail and services brand, your contact information may be used for ongoing cross-sell campaigns (emails, calls) across Good Sam and Camping World offerings. If you prefer minimal marketing, opt out of nonessential communications at sign-up and read privacy notices carefully. This is an annoyance for many, but it can also lead to confusion when multiple overlapping products are pitched. Keep notes on who sold you what, on what date, and under what terms.

Broader Dealership Pitfalls to Watch If You Buy Through the Good Sam/Camping World Network

The Englewood, CO TravelAssist office is not a vehicle sales floor. However, many consumers encounter TravelAssist while buying or servicing through affiliated dealerships. If you are shopping for a coach or trailer in the Denver area or beyond, beware of issues widely reported across the RV retail sector:

  • Low-ball trade-in offers and high APR financing: Shop your financing independently and get multiple trade-in quotes.
  • F&I add-ons and unnecessary warranties: Insist on line-item pricing and decline products you don’t fully understand. Watch Liz Amazing’s segments that dissect dealership add-ons: How to avoid RV dealership upsells.
  • Delivery before defects are fixed: Don’t take possession until your punch list is completed and documented. Use RV Inspectors near me to confirm the rig’s condition independently.
  • Delayed titles or paperwork: These delays can prevent registration and travel; keep copies and escalate quickly if deadlines slip.
  • Service backlogs: After purchase, many owners report long waits for warranty work. This can strand your coach at the dealer for weeks or months—often right during peak season.

If a sales manager discourages third-party inspections, that’s a signal to pause. Consider other dealers or private-party options with verified maintenance records and an independent inspection.

Legal and Regulatory Warnings

Consumer protection and auto-renewal compliance

(Serious Concern)

Consumer complaints around auto-renewals and cancellation barriers raise questions under the Colorado Consumer Protection Act and the state’s auto-renewal law requiring clear disclosures and easy cancellation. Learn more and file complaints here:

At the federal level, the FTC’s Negative Option Rule and proposed updates target deceptive subscription practices. If you believe you were misled or faced obstacles canceling, consider reporting it: ReportFraud.ftc.gov.

Warranty and service contract realities

(Moderate Concern)

While Magnuson–Moss covers written warranties on consumer products, travel-assist and service plans operate under different frameworks and often sit outside traditional warranty statutes. Still, misrepresentations can violate state consumer protection laws. Keep copies of all marketing emails, scripts or quotes, and plan documents.

Safety implications and NHTSA oversight

(Moderate Concern)

Dealers and service providers must handle recalls responsibly. If your RV has an open safety recall and you experience delays in scheduling or parts availability, that’s both a safety concern and a potential cost issue (missed trips, storage fees). Check your VIN for recalls and monitor repair timelines: NHTSA Recall Lookup. If you’re told to keep driving a potentially unsafe vehicle while waiting for parts, consider escalating to the manufacturer and NHTSA.

Product and Safety Impact Analysis

How travel-assist failures cascade into safety and financial risk

(Serious Concern)

When assistance plans don’t activate promptly—or when coverage is denied based on exclusions—the gap between expectation and reality can be dangerous. Common risk scenarios include:

  • Emergency medical transport delays: Without timely coordination, families face critical health risks and may incur five-figure transport bills.
  • RV left unsecured or improperly towed: If a plan cannot source the right truck, owners may accept inadequate tow options, causing structural damage and voided warranties.
  • Trip interruption costs: Hotel, meals, pet boarding, and storage often exceed plan caps, leaving owners to absorb the difference.
  • Service center bottlenecks: Even after a safe tow, waits for parts or technicians can sideline your season. This is where an independent inspection prior to purchase can prevent many grief-inducing defects.

Safety tip: Always ask for the exact dispatch provider’s capability (GVWR, wheelbase, boom type) before the truck arrives. If it’s not adequate, request escalation. Document everything.

What the Company Appears to Be Doing Right

Reported resolutions and selective positive feedback

(Moderate Concern)

While a significant share of low-star reviews flag billing or benefit disputes, some consumers report appropriate assistance during medical or travel emergencies, and occasional refunds after escalations. Companies often respond faster when customers preserve written documentation and escalate via official channels (AG/FTC/BBB). If you’ve experienced a good-faith resolution at this Englewood location, would you tell others what worked so future customers can advocate effectively?

Action Checklist for Consumers

  • Demand the complete plan booklet: Read every exclusion and cap. Ask the rep to cite page numbers for any coverage claims.
  • Document onboarding: Save all emails, chats, and call summaries with dates and names.
  • Set auto-renew calendar alerts: Create two reminders—30 days and 7 days before renewal. Confirm cancellation in writing.
  • If buying an RV through an affiliated dealer: Hire an independent inspector before signing: find RV Inspectors near me.
  • Use a credit card: This may provide stronger dispute options than debit or ACH.
  • Leverage public reviews: Read the lowest-rated Google reviews for this location: Good Sam TravelAssist — Englewood, CO. Then share what you discovered to help the next shopper.
  • Escalate smartly: Keep the paper trail, then use the Colorado AG and FTC portals if needed.
  • Don’t accept inadequate towing: Confirm heavy-duty capability before dispatch completes.
  • Verify recall status: Use the VIN lookup at NHTSA and don’t delay critical repairs.

Direct Links to Policies, Regulators, and Research Sources

Why We Strongly Encourage Sharing Your Experience

Publicly visible, specific accounts help other RVers avoid costly mistakes—and they also push companies to improve. If you’ve interacted with Good Sam TravelAssist in Englewood, CO (sign-up, cancellation, renewal, claims, dispatch), please add a short, factual summary of what happened and how it was resolved. Note the dates, who you spoke with, and any documentation that helped or hindered your case.

Final Assessment: Good Sam TravelAssist — Englewood, CO

Good Sam TravelAssist positions itself as a safety net for RVers and travelers. The brand’s reach is broad, and some members report positive outcomes. Yet, the weight of public complaints about billing and cancellation problems, benefit denials tied to plan fine print, and logistical shortfalls during emergencies indicates material consumer risk if expectations are not tightly managed. These concerns are especially consequential for full-timers, travelers with specific medical needs, and owners of heavy rigs who require specialized towing.

Our advice is to approach with caution: document everything, verify every claimed benefit against the written plan, and ensure you have a realistic backup for medical transport and RV logistics if coverage is delayed or denied. If your RV purchase is through an affiliated dealership, treat third-party inspections as mandatory—not optional—to prevent post-sale service nightmares. For additional consumer insight, spend time on low-star Google reviews at the Englewood profile, check the BBB and Reddit threads linked above, and watch independent consumer educators like Liz Amazing to refine your due diligence.

Based on the volume and nature of public complaints we analyzed for the Englewood, CO location, we do not recommend relying on Good Sam TravelAssist as your sole emergency plan without robust backups, and we suggest comparing alternative providers and, if purchasing an RV, considering other dealerships with verifiably strong service reputations and transparent pre-delivery inspection practices.

Comments: Add Your Experience

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