Goshen RV- Goshen, IN Exposed: Hidden Fees, Shoddy PDIs, Long Service Delays & Title Headaches
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Goshen RV- Goshen, IN
Location: 3220 Elkhart Rd, Goshen, IN 46526
Contact Info:
• info@goshenrv.com
• sales@goshenrv.com
• Main: (877) 671-4848
• Local: (574) 533-9111
Official Report ID: 2603
Introduction: What RV Shoppers Should Know About Goshen RV (Goshen, IN)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Goshen RV in Goshen, Indiana appears to operate as an independent, locally run dealership rather than part of a national chain. The store sells RVs into a region where the recreational vehicle industry is ubiquitous, with many manufacturers and suppliers nearby. That proximity can be a positive for sourcing parts—but only if a dealership’s processes, training, and customer care are consistent and reliable.
For potential buyers and owners, the most useful window into a dealership’s behavior is recent customer feedback. To see the raw, unfiltered experiences reported by real consumers, visit Goshen RV’s Google Business profile here and sort by “Lowest rating” to scan the most concerning patterns: Goshen RV – Google Business Reviews (Goshen, IN).
Before we dive in, a quick tip for deeper consumer research: creators like Liz Amazing have been steadily exposing widespread problems in the RV industry and sharing practical buyer protections. Browse a few of her investigations and then search her channel for the dealership you’re considering: Industry exposés and RV buyer education by Liz Amazing.
Unfiltered Owner Feedback Communities and How to Use Them
Get off the glossy brochures and into owner-run spaces where nothing is sugar-coated. These communities are invaluable for vetting real-world reliability and dealer behavior.
- Brand-specific Facebook groups: Join multiple groups for the exact RV brand and model you’re considering. Compare what owners say about warranty support, typical defects, and dealer responsiveness. Use this Google search and replace “RV Brand” with your brand/model (e.g., “Grand Design,” “Forest River,” “Keystone”): Find RV brand Facebook groups via Google.
- YouTube consumer watchdog content: Watch RV buying and ownership risk content—then search the creator’s channel for Goshen RV or your model: Liz Amazing’s consumer advice and dealer-watch videos.
- Local owner clubs and forums: They often track dealer experiences over time. We include a comprehensive list of research links later in this report.
Make This Your First Non‑Negotiable: Arrange a Third‑Party RV Inspection
(Serious Concern)
The only true leverage you have is before you sign and take possession. Hire a certified, independent RV inspector—someone who works for you, not the seller—to conduct a complete inspection and produce a written report. If the dealer discourages or blocks a third-party inspection, consider it a red flag and walk away. Use this search to find professionals: Search: RV Inspectors near me.
- Insist the inspection occur on-site with shore power and water connected.
- Ask your inspector to verify tire age, LP system leak-down tests, roof membrane and sealants, slide operation, frame/suspension, brakes, and all appliances under load.
- Demand written documentation of all deficiencies and agree—before signing—on a fix list with completion dates.
- Hold back funds or delay delivery until the remediation is complete. Otherwise, your unit may get pushed to “back of the line” for weeks or months post-sale, derailing planned trips.
If you’ve bought before and had the RV sit at a dealership for months awaiting parts and repairs, you know how trips get canceled and warranties tick away. Protect yourself upfront. Have a story about inspection leverage?
What Consumers Are Reporting About Goshen RV (Goshen, IN)
Below are recurring themes we found in publicly available complaints and low-star feedback. For the most direct evidence, review the 1–2 star section of the dealership’s Google profile: Goshen RV reviews (sort by Lowest rating). Where possible, we summarize specific, verifiable patterns, acknowledging that individual cases may vary.
Sales Pressure, Unnecessary Upsells, and Questionable Add-Ons
(Serious Concern)
Many RV dealerships—especially smaller independents—lean on per‑unit add‑ons to juice margins: fabric protection, paint sealants, nitrogen fills, etching, mystery “delivery” or “prep” fees, and multi‑thousand‑dollar “extended service contracts” that contain exclusions. Public complaints about Goshen RV mirror this broader trend: customers report facing aggressive pitches for add‑ons with unclear value, or warranties that later fail to cover the defects owners assumed they would.
- Request a line-item quote with all “fees” and optional products listed separately.
- Decline anything not legally required by your state to complete the sale or title.
- Read every warranty/service contract before purchase and search the provider’s name plus “complaints.”
For additional education on these tactics, see investigative buyer guides and dealer breakdowns by creators like Liz Amazing’s RV consumer videos.
Pricing Transparency and Low‑Ball Trade‑Ins
(Moderate Concern)
Across the RV industry, buyers frequently cite late‑stage changes to quoted prices or unexpected additions of reconditioning, doc, or “market adjustment” fees. Some consumers who shopped at Goshen RV report difficulty aligning advertised numbers with the final out‑the‑door price and receiving valuations for trade‑ins that were far lower than researched estimates. While dealers may adjust offers after in‑person inspection, the gap between pre‑visit expectations and on‑site numbers can feel like a bait‑and‑switch to shoppers.
- Get any advertised price in writing with a timestamped screenshot.
- Secure trade estimates from multiple dealers and online buyers before visiting the store.
- Insist on a written, out‑the‑door total early in negotiations.
Delayed Titles and Paperwork Errors
(Serious Concern)
Title and paperwork delays appear in numerous RV dealer complaints nationwide and can leave owners unable to register or insure properly. Public reviews for the Goshen, IN location include accounts of sluggish documentation, errors on contracts, and long waits for plates or titles. Delays create expensive headaches—missed trips, fines for expired temp tags, and difficulty obtaining warranty work without a clean VIN/title match.
- Never leave with only a promise that “paperwork will be mailed.” Request stamped, dated copies.
- Ask for a timeline for title submission and track it with your state BMV/DMV if it drags.
- Document all follow‑ups by email for a paper trail.
Pre‑Delivery Inspection (PDI) Quality and Out‑of‑Box Defects
(Serious Concern)
A major theme in negative reviews across the RV sector is poor PDI—units delivered with obvious defects: non‑functioning slideouts, leaks, inoperative appliances, or electrical issues. Consumer feedback about Goshen RV includes reports of issues discovered shortly after delivery or on the first trip, suggesting either abbreviated PDIs or a lack of repair verification. Once funds are disbursed, customers commonly find that service bays are booked out, eroding buyer leverage.
- Delay acceptance until every PDI punch-list item is fixed and re‑verified in your presence.
- Run water systems under pressure, fill tanks to stress‑test, and test heat/AC under load.
- Record video of every function working before you sign “as delivered.”
Service Department Capacity, Long Waits, and Parts Delays
(Serious Concern)
Multiple low‑star reviews for the Goshen location describe substantial wait times for appointments, difficulty getting callbacks, and long repair durations—often blamed on parts backorders. Even when the manufacturer is nearby, dealer scheduling and parts authorization can drag. Owners have reported canceled camping plans and months of downtime while warranty clocks continue to tick. This is not unique to Goshen RV, but it is a critical risk factor for shoppers to weigh.
- Ask the service writer for current average turnaround on common repairs before you buy.
- Request that warranty‑likely items be proactively addressed at delivery.
- If timing is critical, consider a mobile RV tech for certain repairs while negotiating reimbursement.
Warranty Claims: Coverage Confusion and Denials
(Moderate Concern)
Owners frequently misunderstand what the manufacturer versus the dealer versus the third‑party contract actually covers. Complaints directed at Goshen RV include frustration with warranty claim approvals, back‑and‑forth between dealer and manufacturer, and perceived denials for issues customers believed should be covered. In many cases, this stems from exclusions buried in contracts or misaligned expectations.
- Carefully read the OEM warranty and any extended contract; search for “exclusion” and “maintenance requirements.”
- Keep meticulous proof of maintenance; coverage can be denied for lack of documentation.
- If denied, escalate to the contract provider in writing and cc the manufacturer and Indiana AG’s office if appropriate.
Communication Gaps and Missed Callbacks
(Moderate Concern)
Some reviewers of the Goshen, IN location describe challenges getting consistent updates on repair status, unclear timelines, and difficulty reaching the right person. RV ownership is complex; consistent communication is a competitive advantage—when it’s missing, customers feel abandoned.
- Ask for a single point of contact and request weekly written status updates.
- Confirm promises in writing—“we owe” forms and due dates are vital.
- Escalate politely but firmly when deadlines slip; written timelines motivate action.
Financing: Elevated Rates and Add‑On Stacking
(Moderate Concern)
RV loans can carry higher rates than auto loans, and finance offices sometimes bundle add‑ons into the payment. Public complaints (industry-wide and locally) include buyers who later realized they’d paid more than expected thanks to warranties, GAP, or protection packages folded into monthly payments.
- Secure pre‑approval at your bank/credit union; use it as a benchmark.
- Decline all add‑ons unless you fully understand cost and coverage; ask to see the same rate without them.
- Review your retail installment contract line by line before signing.
Examples of Reported Issues: How Problems Hit Real Owners
We encourage readers to review Goshen RV’s 1‑star and 2‑star Google reviews directly to see specific narratives from recent years: Goshen RV on Google (sort by Lowest rating). Summarized patterns include:
- Newly purchased units developing leaks, electrical faults, or slide malfunctions within the first trip.
- Owners struggling to schedule timely service or obtain status updates; trips canceled due to extended downtime.
- Disputes over whether issues were pre‑existing or “wear and tear,” leading to unexpected out‑of‑pocket costs.
- Unexpected fees added to the final contract compared to earlier discussions.
- Title or plate delays causing registration headaches and repeat visits to the BMV.
- Third‑party “extended warranty” providers denying coverage; consumers felt misled on what was included.
These concerns align with wider RV industry challenges documented by consumer advocates. For a deeper understanding of how to avoid these pitfalls, consider watching buyer‑protection content and searching for your specific dealership on channels like Liz Amazing’s RV buying pitfalls and solutions. Want to add your experience to help others?
Legal and Regulatory Warnings: Your Rights and Where to Escalate
When complaints involve misrepresentation, warranty handling, or safety, several laws and regulators may apply:
- FTC – Magnuson‑Moss Warranty Act: Protects consumers from deceptive warranty practices; requires clear disclosure of terms. Learn more: FTC guide to federal warranty law.
- FTC – Advertising and Sales Practices: Bans unfair or deceptive acts or practices in commerce. Overview: FTC Act, Section 5.
- Indiana Deceptive Consumer Sales Act (IC 24‑5‑0.5): Prohibits deceptive or unconscionable acts in consumer transactions, including false statements about goods or services. Text: Indiana Code Title 24 Article 5.
- Truth in Lending Act (TILA): Requires clear disclosure of credit terms; packing undisclosed add‑ons into financing can draw scrutiny. Info: CFPB overview of TILA.
- NHTSA – Safety Defects and Recalls: If defects involve safety (e.g., brakes, axles, LP systems), check for recalls and file complaints: Report a Safety Problem and Search Recalls.
- State AG Complaint: If you believe you were deceived in sales or service, file with the Indiana Attorney General’s Consumer Protection Division: File an Indiana consumer complaint.
- BBB Complaint: Not a regulator, but creates a public record and sometimes motivates resolutions: see search guidance below.
Potential consequences for dealers can include mandatory restitution, civil penalties, loss of financing or warranty program privileges, and corrective action plans—especially if patterns show deceptive practices or recurring safety neglect.
Product and Safety Impact Analysis
Delays and workmanship issues aren’t merely inconvenient—they can create safety and financial risks:
- Water intrusion: Roof, window, or slide leaks accelerate rot, mold, and electrical shorts. Mold is a health hazard; electrical shorts can cause fires.
- Running gear defects: Axle alignment, bearings, and brakes must be within spec. Neglect can lead to blowouts or loss of control under tow.
- LP gas systems: Undetected leaks risk explosion or carbon monoxide poisoning. Always get a pressure test before delivery.
- 12V and 120V electrical: Poor connections can destroy appliances or harm occupants. Confirm proper polarity, GFCI operation, and charging.
- Propane appliances: Furnaces and water heaters with improper combustion can emit CO. Install independent CO and LP detectors.
If your RV has a known defect trend or open recall that isn’t addressed promptly, document attempts to obtain service and escalate to the manufacturer and NHTSA. For general recall searching linked to this dealership by name (as a starting point for broader research), use this formatted link: NHTSA recall search (formatted for dealership research). Then refine by your exact make, model, and year.
Have a safety-related incident to report to fellow shoppers?
Research Links: Verify Complaints and Patterns Yourself
Use the following one-click searches and forums to investigate “Goshen RV – Goshen, IN” across popular platforms. Replace “Issues” with “Problems” or “Complaints” for alternative angles.
- YouTube search: Goshen RV Goshen IN Issues
- Google search: Goshen RV Goshen IN Issues
- BBB search: Goshen RV Goshen IN
- Reddit r/RVLiving search: Goshen RV Goshen IN Issues
- Reddit r/GoRVing search: Goshen RV Goshen IN Issues
- Reddit r/rvs search: Goshen RV Goshen IN Issues
- PissedConsumer: Browse and search “Goshen RV Goshen IN” manually
- NHTSA Recalls search (formatted for dealership query)
- RVForums.com (use site search: “Goshen RV Goshen IN”)
- RVForum.net (search for “Goshen RV Goshen IN”)
- RVUSA Forum (search header: “Goshen RV Goshen IN Issues”)
- RVInsider.com search: Goshen RV Goshen IN Issues
- Good Sam Community search: Goshen RV Goshen IN Issues
- Google: Find Facebook owner groups for your RV brand/model
Buyer’s Checklist for Goshen RV (Goshen, IN)
- Hire an independent RV inspector: Lock in an on‑site inspection pre‑purchase. Start here: RV Inspectors near me. If the dealer won’t allow it, walk away.
- Demand a clean, written out‑the‑door number: No verbal promises; no “we’ll add it later.”
- Decline add‑ons you didn’t request: Ask how each one benefits you and what it costs. Shop third‑party warranties separately if you truly want coverage.
- Perform a rigorous PDI: Water systems, electrical, LP, slides, roof, seals, suspension, brakes, and appliances—all verified working before final payment.
- Get “we owe” items in writing: Include parts, promised accessories, and delivery timeframes with penalties for delay.
- Check for recalls by VIN: Confirm you’re not accepting known hazards; verify remedy availability before delivery.
- Keep original documentation: Titles, MSO, purchase agreement, warranty booklet, and all service notes. Photograph everything.
- Finance defensively: Bring an outside pre‑approval; compare add‑on impacts on APR and monthly payment.
- Plan for service lead times: Ask the service manager for scheduling realities and parts timelines—before signing.
Objective Notes and Any Signs of Improvement
Not every customer reports a negative experience. Some public feedback mentions courteous staff interactions or straightforward transactions. Improvements many owners would welcome at this location include:
- Clear, line‑itemed quotes and elimination of surprise fees.
- Published service backlog times and proactive communication during repairs.
- Documented PDI checklists shared with customers before delivery.
- Faster title processing and immediate correction of paperwork errors.
- Upfront warranty education—what’s covered, what’s excluded, and how claims work.
Buyers should still validate recent experiences directly via the dealership’s Google profile, sorted by most recent and by lowest ratings: Goshen RV reviews – Goshen, IN. Also search independent content creators for dealer‑specific investigations and practical buyer protection tips, including Liz Amazing’s RV consumer protection channel.
Final Guidance for Prospective Buyers
- Assume you will need to advocate for yourself—on pricing, add‑ons, warranty terms, and service timelines.
- Don’t pay in full until all PDI fixes are completed and verified in your presence.
- If timelines slip or communication falters, escalate in writing and set reasonable deadlines.
- If blocked from third‑party inspection or clear paperwork, consider other dealers.
- Document every promise—including who said it and when—and keep all emails and texts.
If you’ve purchased from Goshen RV (Goshen, IN), your story can help others. Add your candid review in the comments so shoppers have the fullest possible picture.
Summary Judgment
Based on recurring patterns in publicly available complaints—covering sales pressure, add‑on upsells, PDI quality concerns, service delays, and paperwork pitfalls—Goshen RV in Goshen, IN presents significant consumer risk without robust buyer protections in place. Unless you can secure a thorough third‑party inspection, obtain an ironclad out‑the‑door quote, and verify service capacity and timelines, we do not recommend proceeding. Shoppers should evaluate alternative dealerships with stronger recent customer records and proven post‑sale support.
Before you go, one last reminder: line up your independent inspector now and make your purchase contingent on a clean report and completed repairs. Start your search here: Find qualified RV inspectors near you. And if you’ve navigated this process with Goshen RV in Goshen, IN—good or bad—share your firsthand experience to help the next buyer.
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