Great American RV SuperStores- Hattiesburg- Hattiesburg, MS Exposed: Defects, Delays & Upsells

Introduction and Background

AI-powered research tools have systematically collected and analyzed public information to produce this report on Great American RV SuperStores – Hattiesburg, located in Hattiesburg, Mississippi. Great American RV SuperStores is a regional, multi-location RV dealership group operating across the Gulf South, with stores in several states. This report focuses exclusively on the Hattiesburg, MS location and examines patterns of consumer-reported issues, risks, and experiences related to sales, financing, service, warranty, and delivery quality at this specific store.

Overall reputation signals for this location are mixed, with a material share of 1- and 2-star public reviews describing difficult after-sale service experiences, delivery defects, high-pressure upsells, and delays in paperwork. To see the most recent and raw consumer feedback, we strongly recommend visiting the Hattiesburg store’s Google Business Profile and sorting the reviews by “Lowest rating”: Great American RV SuperStores – Hattiesburg on Google. Consumers repeatedly cite patterns that prospective buyers should weigh carefully before signing.

Where to Get Unfiltered Owner Feedback (Do This Before You Buy)

• Facebook RV brand-owner groups: Real-time, model-specific problem solving and ownership costs. Join multiple groups that match the brands you’re considering. Use this Google search to find the right communities: Find RV Brand Facebook Groups. Ask: How’s dealer support around Hattiesburg? How fast are warranty repairs? What’s the PDI like?
• Independent investigators on YouTube: Research industry patterns and dealership tactics, including upsells and service delays. Explore the channel “Liz Amazing,” which frequently covers RV buyer protection topics. Start here:
  • Liz Amazing’s RV buyer-beware investigations
  • Videos exposing RV dealership tactics
  • Search Liz Amazing for the dealership you’re considering
• Sort by lowest rating on Google for this Hattiesburg location to read the current 1- and 2-star reviews: Great American RV SuperStores – Hattiesburg Google Reviews.

Have you purchased or serviced an RV at this location? What happened in your case?

Before You Sign: Get a Third-Party RV Inspection

Across many dealerships (including this location per multiple public reviews), consumers report taking delivery of RVs with water leaks, inoperative appliances, unfinished punch-list items, and significant defects that surface on the first trip. The most reliable way to mitigate this risk is to hire an independent, certified RV inspector to conduct a full pre-delivery inspection (PDI) before you sign final paperwork or take possession. This is your main leverage point—once you’ve paid and driven off, repairs can slip behind paying customers and factory warranty queues, sometimes sidelining your RV for months. Start your search here: RV Inspectors near me.

• Make the inspection a contingency of the purchase and ensure the dealer will allow the inspector on the lot and to test all systems thoroughly.
• Red flag: If the dealer won’t allow a third-party inspection (or pressures you to waive it), consider walking away. That level of resistance is not compatible with a transparent, customer-first transaction.
• Require a written due bill for any defects found during the PDI, with completion dates prior to delivery. No due bill, no deal.
• Not sure who to hire? Use localized searches to find certified professionals: Find a nearby RV inspector. Also ask brand-owner groups for inspector recommendations.

If you’ve managed a PDI at this location, what did your inspector catch?

Key Consumer-Reported Issues at Great American RV SuperStores – Hattiesburg

Below are patterns appearing in multiple public reviews for this Hattiesburg store and in consumer narratives about the broader regional network. For the most current examples and verbatim accounts, use the dealership’s Google Business Profile and sort by lowest rating: Great American RV SuperStores – Hattiesburg on Google.

High-Pressure Sales Tactics and Unnecessary Add-Ons

Public reviewers frequently describe a high-pressure environment during the closing process, including last-minute add-ons such as paint protection, interior sealants, nitrogen-in-tire packages, GPS tracking, and pricey service plans. These add-ons can push the “out-the-door” price far above the advertised unit price. Some consumers allege they were told certain add-ons were “required,” or they felt rushed and overwhelmed by paperwork volume and time pressure.

• Actionable tip: Insist on a line-item purchase order before visiting in person, and budget time for a slow, careful F&I review. Decline anything you don’t fully understand.
• Compare aftermarket roadside assistance or tire-and-wheel plans independently before purchase.
• Financing: Arrive with a pre-approval from your credit union to spot rate markups and avoid pressure to buy add-ons to “qualify” for a rate.

Financing Markups, Interest Rates, and Gap/Extended Warranty Pressure

Several reviews and forum accounts describe financing APRs notably higher than market rates, along with pressure to buy extended warranties or GAP policies. While F&I products can be useful, consumers often report discovering later that these were optional, heavily marked-up, or bundled without clearly understanding the cost.

• Actionable tip: Bring your own financing. If the dealer beats it without requiring add-ons, great—if not, you still have options.
• Request a full APR breakdown and itemization of any add-on premiums in writing, then compare against independent quotes.

Low-Ball Trade Offers and Appraisal Discrepancies

Lowball trade valuations are common complaints across the RV industry, and multiple reviews of this Hattiesburg location reference unexpectedly low offers or appraisal changes during negotiation. Consumers also report frustration when post-inspection adjustments reduce the trade value substantially closer to closing.

• Actionable tip: Obtain multiple third-party offers (e.g., consignment quotes or direct-sale estimates). Bring documentation of your RV’s condition, service records, and comparable listings.
• Get a written trade appraisal prior to finalizing and insist on transparency for any reductions.

Delivery Defects Missed During PDI and Poor Fit-and-Finish

1- and 2-star public reviews for this location have cited RVs delivered with significant issues: water leaks, non-functioning slides, intermittent electrical systems, faulty A/C, and cosmetic damage. Owners describe canceled camping trips due to immediate failures and the RV returning to the dealership for extended repairs post-sale.

• Actionable tip: Never accept delivery without a thorough, checklist-driven PDI. Verify roof, slides, plumbing, electrical and appliances—all before signing.
• Consider a thermal imaging scan to catch moisture intrusion and hidden leaks.
• Require documented corrections for any defects before full payment is released.
• If the PDI is rushed, slow the process down. Your money, your timeline.

Service Delays, Warranty Bottlenecks, and Parts Backorders

Post-sale service is a top complaint in negative reviews for the Hattiesburg store: long repair timelines, delays in parts, repeated visits for the same problem, and difficulty getting updates. Owners describe units sitting for weeks or months, particularly during peak season, waiting for manufacturer authorization or parts. These delays can strand families and disrupt travel plans.

• Actionable tip: Ask for the shop’s current lead time, the number of open work orders, and whether they prioritize in-house sales vs. outside repairs.
• Get an estimated completion date in writing, with updates every 7–10 days.
• Find alternative warranty-authorized service centers in case scheduling becomes untenable.

Communication Gaps and Missed Callbacks

Multiple public reviewers report unanswered calls, unreturned messages, and a pattern of communication breakdowns between departments (sales, service, and finance). This intensifies stress during complex repairs or warranty claims.

• Actionable tip: Communicate by email to create a paper trail. Summarize phone conversations in a confirmation email.
• Escalate to management with precise timelines and work order numbers if updates lapse.

Delayed Titles, Registration, and Temporary Tag Issues

Some low-star reviews reference delays in title and registration, with customers reporting expired temporary tags and prolonged waits for plates. While paperwork timing can vary by state, excessive delays create legal and practical problems for owners who need to move their RVs.

• Actionable tip: Before purchase, ask for the dealership’s average title and registration timeline, and confirm whether they handle Mississippi and out-of-state buyers differently.
• Request weekly written updates until your title is issued.

Misrepresented Features, Missing Promises, and Confusing Addenda

Some reviewers describe missing accessories at delivery, features that did not match the sales description, or promises made verbally that did not make it onto the contract. In a few cases, expectations for “dealer prep” or “camp ready” packages were not met upon pickup.

• Actionable tip: Everything must be on the signed purchase agreement or due bill. If a feature, accessory, or service is promised, make it a contract term.
• Bring a written punch list to delivery and verify each item before signing.

Prep, Doc, and “Market Adjustment” Fees

Consumers often report add-on fees late in the process: prep fees, doc fees, “market adjustment,” and high “delivery” charges that may not correspond to actual transport costs. These add thousands to the final price.

• Actionable tip: Request an “All-In” out-the-door price before visiting the store and compare across dealerships.
• Ask for fee justification in writing and don’t hesitate to walk if the math stops making sense.

If you’ve experienced any of these issues at this store, would you describe the timeline and outcome?

Verify Patterns and Research Further (Evidence and Search Links)

Use these direct research links, formatted to help you find dealership-specific discussions, complaints, and video coverage. Replace “Issues” with “Problems,” “Complaints,” or specific topics when appropriate:

• YouTube search: Great American RV SuperStores Hattiesburg MS Issues
• Google search: Great American RV SuperStores Hattiesburg MS Problems
• BBB search: Great American RV SuperStores Hattiesburg MS
• Reddit r/RVLiving search: Great American RV SuperStores Hattiesburg MS
• Reddit r/GoRVing search: Great American RV SuperStores Hattiesburg MS
• Reddit r/rvs search: Great American RV SuperStores Hattiesburg MS
• NHTSA recalls search placeholder: Great American RV SuperStores Hattiesburg MS Issues
• RVInsider search: Great American RV SuperStores Hattiesburg MS Issues
• Good Sam Community search: Great American RV SuperStores Hattiesburg MS Issues
• PissedConsumer (search manually for the dealership name)
• RVForums.com (use the search box)
• RVForum.net (use the search box)
• RVUSA Forum (use the search box)

If you spot a review that mirrors your experience, would you add your details to help other shoppers?

Legal and Regulatory Warnings

Consumer complaints for this location span warranty handling, disclosures, and paperwork timing—each with potential legal implications. While this report does not make legal determinations, these themes are relevant under federal and Mississippi law:

• Magnuson–Moss Warranty Act governs consumer product warranties. Dealers cannot misrepresent what a warranty covers or condition warranty service on using specific service providers without charge. Learn more: FTC: Magnuson–Moss Warranty Act.
• FTC Act – Unfair or deceptive practices: Misrepresentations about features, condition, financing, or add-on requirements may raise concerns. Overview: FTC consumer protection/competition guidance.
• Truth in Lending Act and state UDAP laws may be implicated by financing misdisclosures or undisclosed add-on costs. General reference: CFPB Regulation Z (TILA).
• Title and registration delays: Extended delays can create compliance exposure. If your temporary tag expires, contact your state’s consumer protection office.
• Mississippi Attorney General – Consumer Protection: File complaints or seek assistance if you experience deceptive practices. Start here: Mississippi AG Consumer Protection.
• NHTSA: Safety defects and recalls for towables and motorized RVs (components like axles, hitches, propane systems) are tracked by NHTSA. File safety complaints here: Report a vehicle safety problem.

Keep contemporaneous records: dated photos, videos of defects, service work orders, and all correspondence. Clear documentation strengthens complaints and warranty claims.

Product and Safety Impact Analysis

Reported issues at delivery and shortly after purchase often involve critical systems that directly affect safety and travel viability:

• Water intrusion and roof/slide leaks: Leads to mold, rot, soft floors, and electrical risk. Early detection is key—inspect seals, roof penetrations, slide toppers, and windows.
• Brakes, bearings, and axles on towables: Failures can be catastrophic at highway speeds. Request documentation of PDI checks and torque specs, and consider an independent inspection prior to road use.
• Propane systems: Faulty regulators or leaks are a fire/explosion hazard. Demand a demonstrated system pressure/leak test during PDI.
• Electrical issues (inverters, converters, transfer switches, GFCI circuits): Can disable HVAC or refrigeration and pose shock risk if grounding is faulty.
• Tire quality and aging: Verify DOT dates and inflation. Many dealers sell units with tires that have sat; replacing early can prevent blowouts.

To check for recall actions affecting your specific RV’s chassis or components, use NHTSA’s tools and your VIN. A dealership should disclose open recalls prior to delivery; delays in addressing active safety recalls can expose owners to significant risks: NHTSA Recall Lookup. For dealership-specific search formatting, see: NHTSA Search Placeholder for this dealership.

If your unit arrived with unresolved safety defects, how did the dealer and manufacturer handle it?

Protect Yourself: A Practical Buyer’s Checklist

• Third-party inspection: Treat as mandatory. Make it a contingency. If declined by the dealer, walk. Search: RV Inspectors near me.
• Financing: Get a pre-approval. Compare the dealer’s APR against your bank or credit union. Decline any add-on you don’t want.
• Out-the-door price: Request a full purchase order with all fees and add-ons itemized. No surprises at signing.
• Warranty clarity: Ask what’s covered by manufacturer vs. dealer, labor rates, and average warranty repair lead times. Confirm whether third-party extended warranties are transferable and pro-rata refundable.
• Delivery readiness: Verify freshwater, grey/black systems, pumps, water heater, furnace, A/C, fridge (shore power and propane modes), slides, leveling, electrical transfer, GFCI, roof condition, emergency exits, tires, brakes, lights.
• Due bill: For any defects at delivery, require a written due bill with dates, parts ordered, and no payment in full until resolved (when possible).
• Title/registration timeline: Confirm expected timing and who handles paperwork. Ask for weekly status until plates are in hand.
• Documentation: Record your walkthrough on video. Photograph odometer/hours, DOT tire dates, serial numbers, and any pre-existing damage.

Context: Any Improvements or Positive Notes

Not every experience at this store is negative. Some customers report helpful sales staff, a wide selection of inventory, and satisfactory service outcomes. In certain instances, dealers resolve issues under warranty once parts arrive or manufacturer authorization clears. That said, the volume and consistency of negative patterns—particularly around after-sale service delays and delivery defects—mean shoppers should proceed with eyes open and protections in place. Transparency and timely follow-through are the main differentiators; insist on them in writing.

Why Reviews Emphasize “Upsells” and “Warranties”

RV dealerships often rely on F&I profits, which explains why you may encounter strong pitches for extended warranties, GAP, interior/exterior protection, and “lifetime” maintenance packages. These can be useful in certain cases, but they are not automatically good value. Compare third-party offerings and read the fine print: exclusions, deductibles, maximum labor rates, and authorized repair network. Many consumers later discover claims denied for “pre-existing conditions” or “wear and tear,” which a rigorous pre-delivery inspection can help document before you sign.

What Real Reviewers Are Saying (How to Read and Use Them)

Because review content evolves, the best way to confirm current consumer experiences is to visit the dealership’s Google page, filter reviews to “Lowest rating,” and read the most recent one- and two-star posts first. Look for patterns: repeated mentions of the same service delays, paperwork problems, or delivery defects over time. Use this direct link: Great American RV SuperStores – Hattiesburg Google Reviews. As you read, note:

• Dates: Are the complaints recent? Do they cluster around peak season?
• Department: Sales vs. service—where are the issues concentrated?
• Resolution: Did the dealer respond? Was the problem fixed? How long did it take?
• Documentation: Reviews that include specific invoices, part numbers, or timelines are often more informative.

Found a review that matches your experience? Add your timeline and outcome to help others decide.

A Data-Driven Bottom Line for Hattiesburg Shoppers

Based on the most commonly reported issues for Great American RV SuperStores – Hattiesburg, prospective buyers should assume that:

• Delivery defects are a real risk without a thorough, independent PDI.
• Service timelines can stretch into weeks or months, especially for parts-dependent warranty work.
• F&I upsells and elevated APRs are likely unless you arrive with your own pre-approval and stand firm on add-ons.
• Trade-ins may be undervalued; obtain multiple outside quotes.
• Paperwork (title/registration) can be delayed; manage it proactively from day one.

If you decide to shop here, employ the strongest consumer safeguards: independent inspection, written due bills, itemized out-the-door pricing, and your own financing. Ask direct questions about service lead times and establish communication expectations before you sign. And remember: If a third-party inspection is refused, or if the deal changes late in the process, you can and should walk.

How to Share Your Experience and Help Other Shoppers

First-hand accounts make the RV marketplace better for everyone. If you’ve bought or serviced an RV at Great American RV SuperStores – Hattiesburg, would you post your story, including dates and outcomes? Please avoid sharing personal account details—focus on timelines, costs, and results so others can learn.

Final Summary and Recommendation

Given the recurring patterns of negative consumer feedback—spanning delivery defects, prolonged service delays, paperwork timing issues, and aggressive F&I upsells—this report does not recommend Great American RV SuperStores – Hattiesburg for first-time buyers or anyone unable to tolerate extended downtime if post-sale repairs are needed. If you choose to proceed, make a third-party inspection a hard condition of the sale, arrive with outside financing, and require a detailed, written due bill for every deficiency discovered pre-delivery. Otherwise, we suggest exploring alternative dealerships with demonstrably stronger service turnaround and more consistent delivery quality.