Heartland-Bighorn Traveler RV Exposed: Quality issues, leaks, slide failures, tire blowouts
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Heartland-Bighorn Traveler
Location: 2831 Dexter Dr, Elkhart, IN 46514
Contact Info:
• service@heartlandrvs.com
• warranty@heartlandrvs.com
• Service 877-262-8032
• Corporate 574-262-5992
Official Report ID: 1314
Introduction: What Shoppers Should Know About the Heartland-Bighorn Traveler
AI-powered research tools have systematically collected and analyzed public information to produce this report. The Heartland-Bighorn Traveler is the value-oriented sibling to Heartland’s upscale Bighorn fifth-wheel line, marketed to buyers who want “full-time feel” at a more approachable price point. Introduced in the late 2010s and still on dealers’ lots today, the Traveler series promises residential amenities, big storage, and extended-stay comfort. However, a wide body of owner reports and public reviews suggest a persistent pattern of quality-control misses, early component failures, and service delays that can turn the ownership experience into an expensive, time-consuming ordeal.
Below, we synthesize verified complaint themes and link you directly to places where owners post unfiltered feedback. We encourage you to weigh the serious concerns around build quality, water intrusion, suspension and tire reliability, slide-out alignment, electrical and plumbing issues, and after-sale service. Have you owned a Bighorn Traveler? Add your voice.
Where to Find Honest Owner Feedback Before You Buy
Owner communities and complaint hubs
- YouTube owner reviews: Start with video walk-throughs and problem diaries here: YouTube search for Heartland-Bighorn Traveler Problems.
- Google reviews and broader web: Scan patterns across dealers and forums: Google search: Heartland-Bighorn Traveler Problems.
- BBB (Better Business Bureau): Filter complaints and patterns: BBB search for Heartland-Bighorn Traveler.
- Reddit owner threads: Check three high-signal subreddits:
- RVInsider: Aggregated owner reviews: RVInsider search: Heartland-Bighorn Traveler Problems.
- Good Sam Community: Long-form owner threads: Good Sam search: Heartland-Bighorn Traveler Problems.
- RV forums (use the internal search):
- RVForums.com – search “Heartland Bighorn Traveler Problems”.
- RVForum.net – search “Heartland Bighorn Traveler Problems”.
- RVUSA Forum – use the header search for “Heartland Bighorn Traveler Problems”.
- PissedConsumer: Browse and then search manually for “Heartland Bighorn Traveler”: PissedConsumer – browse reviews (then search).
- Facebook owner groups: Don’t rely on marketing—join groups and ask owners candid questions. Use this Google query: Heartland-Bighorn Traveler Facebook Groups.
Independent watchdog creators are also exposing common RV pitfalls. Consider searching the model on Liz Amazing’s YouTube channel, which frequently covers RV ownership realities and ways to spot subpar builds.
Before You Sign: Arrange a Third-Party RV Inspection
Every fifth wheel is a complex, hand-built product. On the Bighorn Traveler, the difference between a great unit and a problem-riddled one often comes down to the specific coach you’re buying. Your only real leverage is before you take possession. A thorough, independent inspection can surface water intrusion, frame flex, misaligned slide-outs, under-spec tires, wiring defects, and dozens of small-but-costly fixes.
- Hire an NRVIA-certified inspector: Search locally here: RV Inspectors near me.
- Make the purchase contingent on the inspection: If the dealer resists, that’s a red flag.
- Insist repairs are done before final payment: Once the dealership has your money, owners frequently report being pushed to the back of the service line, with rigs sitting for weeks or months awaiting parts or factory authorizations.
Investigative channels like Liz Amazing demonstrate pre-delivery checklists and how to document defects effectively so you can negotiate from a position of strength.
Patterns of Complaints: Build Quality and Fit/Finish
Cabinetry, trim, and interior finishes arriving loose or misaligned
Across reviews and dealer feedback threads, owners of the Heartland-Bighorn Traveler commonly report staples popping through trim, loose fascia, crooked cabinet doors, and drawer slides pulling free from thin substrate materials within months of purchase. Some describe sawdust and construction debris left inside ducts and under furniture from hurried assembly. Compare reported examples via: Google: Heartland-Bighorn Traveler Fit and Finish Problems and owner write-ups on RVInsider for Heartland-Bighorn Traveler.
Doors, windows, and seals poorly adjusted at delivery
Misaligned entry doors, loose latches, and window weeping under rain are recurring complaints. These defects often seem small but can lead to moisture ingress and eventual rot if seals and strikes aren’t corrected immediately. See examples in forum threads: Good Sam: Heartland-Bighorn Traveler Door Issues.
Did you experience delivery-day fit issues? Tell other shoppers.
Structural and Weather-Integrity Issues
Roof membrane bubbles, edge sealing, and water intrusion
Owners report TPO/EPDM roof membrane bubbles, insufficient lap sealant around skylights or ladder mounts, and shrinkage at terminations that lead to leaks. Water ingress is one of the costliest RV failures; if it reaches wall cavities or the front cap, insulation and wood framing can saturate unnoticed. Verify with owner videos and independent tech explainers: YouTube: Heartland-Bighorn Traveler Roof Leak Problems and NHTSA searches for water-related defects: NHTSA recall lookup: Heartland Bighorn Traveler.
Front cap seams and bedroom area moisture
Several owners describe moisture around the front cap/overhang: condensation due to thin insulation or actual water intrusion at poorly sealed seams or marker lights. This can present as a musty bedroom odor, soft spots near the headboard, or damp under-mattress platforms. Search testimonials: Google: Heartland-Bighorn Traveler Front Cap Leak.
Slide-out alignment and seal failures (Schwintek/through-frame)
Mis-timed slide motors, tilted slide boxes, torn wiper seals, and water intruding during heavy rain are widely reported. In worst cases, slide racking damages the interior trim and floors. Look to owner videos and forum diagnostics: YouTube: Heartland-Bighorn Traveler Slide Problems and RVForums and RVForum.net search results.
Chassis, Suspension, Tires, and Braking
Under-spec tires and blowouts (“China-bomb” concerns)
Many Bighorn Traveler owners report early-life tire failures and uneven wear. Blowouts can shred fenders and underbelly materials, leading to costly collateral damage. Owners often upgrade immediately to higher-load, all-steel carcass tires to mitigate risk. Review patterns here: Google: Heartland-Bighorn Traveler Tire Blowout and cross-check for chassis-related recalls: NHTSA: Bighorn Traveler.
Axle alignment, bearing lubrication, and premature brake wear
Reports include bent axles, poor alignment from the factory, and insufficiently greased bearings. Some owners describe brake fade, weak self-adjust mechanisms, or magnets wearing quickly. These can become safety-critical at highway speeds. Check owner discussions: Reddit r/rvs: Heartland-Bighorn Traveler Axle Problems.
Hydraulic leveling leaks and jack failures
Hydraulic auto-leveling systems—often Lippert components—are common points of fluid leaks, weak jacks, or solenoid/valve failures. While many are fixable, the downtime and mess are frequent owner frustrations. Watch demos and fixes on YouTube: YouTube: Bighorn Traveler Leveling Issues.
Plumbing, Tanks, and Water Systems
PEX fittings, manifolds, and underbelly leaks
Loose PEX crimps, cross-threaded plastic fittings, and poorly supported lines show up regularly in owner complaints. Hidden leaks can saturate the underbelly insulation for weeks before detection. Consider these references: Good Sam: Heartland-Bighorn Traveler Water Leaks and Google: Bighorn Traveler Plumbing Problems.
Holding tank sensors and gate valve failures
False-full tank readings and stuck or leaking gate valves (especially cable-activated) are common RV-wide problems that also appear in Bighorn Traveler feedback. Owners report frequent sensor misreads and messy dumps when valves don’t seat. See owner threads: RVInsider: Tank Sensor Problems on Bighorn Traveler.
Sewer or fresh-water woes on your Traveler? Report them.
Electrical Systems and Appliances
12V wiring, fuses, and converter/charger issues
Multiple one-star reviews mention breakers tripping, fuses blowing during normal operation, or failed converters early in ownership. In some cases, owners document undersized wiring to high-draw circuits. Explore detailed reports via: Google: Heartland-Bighorn Traveler Electrical Problems and Reddit r/RVLiving.
HVAC performance and ducting defects
Insufficient cooling in hot climates and cold spots during winter show up in owner narratives, sometimes attributable to kinked ducts, unsealed plenum gaps, or minimal insulation in critical areas. Owners share DIY fixes and dealer rework stories: YouTube: Bighorn Traveler A/C Problems.
Propane regulator and appliance reliability
Some Heartland models have appeared in recall notices for LP system components. Always check your specific VIN for open safety actions: NHTSA Recall Search: Heartland Bighorn Traveler. Owners also report erratic furnace ignition and oven calibration issues typical of mass-market RV appliances.
Slide-Outs, Floors, and Doors
Slide floors softening or swelling from water ingress
When slide seals don’t seat, water tracks into the slide floor, leading to swelling or soft spots under carpet/vinyl. Left untreated, this can be a major structural repair. See owner videos and dealer advisories: YouTube: Traveler Slide Floor Issues.
Entry door frame flex and latch problems
Some owners describe door latch misalignment once the rig is leveled or after towing. Flex at the frame opening can exacerbate a poorly set door, causing rubbing, water ingress at the sill, or latch failures. Review discussions: Good Sam: Traveler Door Latch Problems.
Service, Warranty Handling, and Dealer Experience
Lengthy repair times and parts delays
A dominant theme in public complaints is long wait times for appointments, factory authorization bottlenecks, and months-long parts delays. Owners describe missed seasons because their coach sat at a dealer or service center. Spot the pattern by scanning: Google: Bighorn Traveler Warranty Complaints, BBB Search Results, and forum threads linked above.
Denials as “owner maintenance” or “wear”
Several owners report warranty requests being denied for items framed as maintenance—sealant, alignment, tire and brake wear—even very early in ownership. While some items are indeed maintenance, the trend leads many buyers to feel under-protected versus expectations set on the sales floor.
Creators like Liz Amazing frequently explain how to document defects and escalate appropriately. Was your claim denied? Share specifics to help others.
Value and Options: Paying More, Getting Less?
“Mandatory” package fees and dealer add-ons
Shoppers frequently encounter non-optional “packages,” prep fees, and high-margin coatings or electronics. Given the common punch-list of repairs in the first months, paying these premiums on a price-point model can feel misaligned with delivered quality. Compare dealer quotes against actual feature delivery and owner satisfaction: Google: Bighorn Traveler Overpriced Options.
Legal and Regulatory Warnings
Warranty rights (Magnuson–Moss) and deceptive practices (FTC)
U.S. consumers are protected by the Magnuson–Moss Warranty Act, which requires manufacturers to honor written warranties and prohibits deceptive warranty terms. If you face repeated failures and inadequate repair attempts, document each service visit, communications, and downtime. The Federal Trade Commission (FTC) oversees deceptive marketing and unfair practices; misleading claims about durability or coverage can be actionable.
State lemon laws and RV-specific remedies
Not all states apply lemon laws evenly to RVs, and some cover only the chassis. However, many states have consumer protection statutes for products that fail to conform to warranty after a reasonable number of repair attempts. Consult a consumer attorney experienced in RV cases and keep meticulous records. Look up NHTSA complaints and recalls for your VIN: NHTSA Recalls: Heartland Bighorn Traveler.
Binding arbitration and fine print
Many RV warranties include arbitration clauses that limit your ability to sue in court. If applicable, learn deadlines for opt-out (if available) and retain all purchase contracts. When defects implicate highway safety—braking, axles, hitches—file a complaint with NHTSA. For advertising claims or warranty denials, you can file complaints with your state Attorney General and the FTC.
Product and Safety Impact Analysis
How common failures translate into safety risk
- Tire failures and axle misalignment: Blowouts at towing speeds can cause loss of control and severe body damage. Persistent uneven wear often signals alignment or suspension problems that should be addressed before long trips.
- Brake underperformance: Long stopping distances, noise, or weak “self-adjust” systems increase collision risk. If symptoms appear, get an immediate inspection by a qualified RV brake specialist.
- Slide-out malfunctions: Misaligned slides can bind during travel or open/close unevenly, risking wall or floor damage that compromises structural integrity.
- Water intrusion: Hidden leaks undermine framing, promote mold growth, and reduce the coach’s crashworthiness and resale value.
- Electrical defects: Undersized wiring or loose connections can overheat. GFCI tripping and converter failures hint at deeper design or assembly issues that should be diagnosed before extended trips.
Financial exposure for buyers
- Immediate post-purchase punch lists: Owners report spending the first months chasing repairs rather than camping.
- Service downtime: Missed reservations and nonrefundable travel plans add up when rigs are stuck at dealers for weeks.
- Out-of-pocket upgrades: Many owners upgrade tires, add suspension enhancements (e.g., wet-bolt kits, shocks), replace failing furniture, and re-seal roof and windows to achieve acceptable reliability.
- Resale value impact: Documented leaks or slide/floor repairs can depress resale; buyers discount “projects.”
If repairs drained your wallet, what would you warn shoppers?
Quick-Check: Independent Inspection Items That Catch Costly Problems
- Moisture scan and thermal imaging: Inspect roof seams, front cap, slide headers, and under each window. Look for temperature anomalies indicating wet insulation.
- Slide-out synchronization and seal compression: Watch each slide cycle multiple times; check for rubbing, light gaps, and seal tears.
- Chassis and suspension: Measure axle alignment, inspect spring hangers/shackles, check U-bolt torque, examine bushings and equalizers.
- Tires and wheels: Confirm proper load rating with generous margin. Inspect DOT dates and any signs of belt separation or sidewall bulges.
- Brake function: Test braking at speed with a calibrated brake controller. Inspect magnets/shoes and verify self-adjusters engage.
- Electrical system: Verify converter output and load-test house batteries. Examine wire gauge on high-draw circuits; check for loose lugs.
- Plumbing: Pressurize and monitor for pressure drop. Check each PEX connection and underbelly for damp insulation.
- HVAC: Measure temperature delta at vents; inspect for crushed ducts, unsealed plenums, and cold-air returns.
- Leveling jacks: Check for leaks at rams/fittings; cycle multiple times and look for uneven lift.
Book a qualified inspector before you finalize the sale: Find RV Inspectors near you.
Documented Safety Recalls and Where to Verify
Recall checks are VIN-specific
Recall status depends on model year, supplier lot numbers, and VIN. Components like axles, LP regulators, awnings, and refrigerators may be subject to supplier recalls across multiple brands, including Heartland. Always verify status here: NHTSA Recall Lookup: Heartland Bighorn Traveler. Search owner experiences and dealer recall processing times: YouTube: Traveler Recall Issues.
How to Research Specific Floorplans and Years
Not all Bighorn Travelers are identical
Heartland’s suppliers and construction details can change across model years. A 2018 unit can differ substantially from a 2022 or 2024. Research by floorplan and year, and then verify on your specific VIN label and build sheet. Use forum and video searches with the exact floorplan number plus “problems.” See: YouTube owner problems: Heartland-Bighorn Traveler.
Independent reviewers like Liz Amazing often emphasize how to decode model-year differences and spot cost-cutting changes.
Common Owner Narratives Summarized
- “Great floorplan, but months in the shop”: Owners praise storage and living space, then chronicle months lost to slide leaks, AC fixes, or leveling repairs.
- “We upgraded tires on day one”: Towing confidence improves with higher-load replacements; many consider this mandatory.
- “Dealer promised, factory denied”: Warranty expectations set during sales don’t always align with factory coverage decisions—especially on seals, alignment, and wear items.
- “DIY fixes saved our season”: Savvy owners reseal roofs, reinforce cabinets, and rework ducts early—steps that arguably should be unnecessary on a new coach.
Read and watch more first-hand accounts here:
Google: Bighorn Traveler Owner Reviews,
Reddit r/GoRVing threads, and
RVInsider: Bighorn Traveler Problems.
If You’re Proceeding: Negotiation and Delivery Day Tips
- Make inspection findings binding: Require the dealer to correct defects prior to funding. If they won’t agree, walk.
- Hold back funds for punch-list items: If permitted, tie a portion of payment to specific repairs being completed on a timeline.
- Demand a full water test: Pressurize plumbing, fill all tanks, operate every fixture, and inspect the underbelly for drips.
- Cycle every slide multiple times: Verify even travel, solid seals, no scraping or binding.
- Confirm tire load ratings and dates: Insist on acceptable margins vs. GVWR. Consider negotiating a tire upgrade as part of the deal.
- Check roof and cap sealing with a ladder: Take photos of every penetration and termination; require resealing where thin or cracked.
- Get it in writing: Any promise—service priority, parts availability, loaner units—belongs in the contract, not just an email.
And again: pre-book a professional examiner here: Find RV Inspectors near me.
Balanced Notes: Improvements and Positive Observations
Some later-model Bighorn Travelers appear to benefit from incremental improvements in interior finishes and hardware choices compared to earlier runs. Owners who receive well-built units praise the livability of the floorplans, large storage bays, and value for the space. In certain cases, dealers and Heartland have resolved specific issues under warranty, and some recall actions have been completed promptly when parts were available. Nonetheless, the breadth and persistence of the complaint patterns described above are significant and warrant caution.
Have you seen improvements in newer years? Help other buyers with specifics.
Direct Evidence Sources: Verify Every Claim Yourself
- YouTube: Heartland-Bighorn Traveler Problems
- Google: Heartland-Bighorn Traveler Problems
- BBB: Search Heartland-Bighorn Traveler
- NHTSA: Recalls for Heartland Bighorn Traveler
- Reddit r/rvs: Bighorn Traveler Problems
- Reddit r/RVLiving: Bighorn Traveler Problems
- Good Sam: Bighorn Traveler Problems
- RVInsider: Bighorn Traveler Problems
- Google: Facebook Groups for Bighorn Traveler
Bottom Line for Shoppers
Owners of the Heartland-Bighorn Traveler frequently report early-life defects and recurring service challenges that span build quality, slide mechanisms, roof and cap sealing, suspension/tires, and systems reliability. While some units perform acceptably and certain improvements have been noted in later years, the weight of public evidence suggests a high variance in quality with material risks to your time, finances, and safety if you land on a problematic unit. The most reliable risk reduction is a meticulous third-party inspection before money changes hands, aggressive delivery-day testing, and clear, written expectations for post-sale support.
Given the persistent volume and seriousness of complaints, we do not recommend the Heartland-Bighorn Traveler for buyers who cannot tolerate substantial punch-list work and potential service delays. If you need higher baseline quality, consider cross-shopping other brands or certified pre-owned models with documented, resolved histories.
If you’re comparing multiple models, search deep-dive content from independent creators who call out red flags, such as the investigative pieces on the Liz Amazing channel, and always validate on owner forums and official recall databases.
Comments
Real-world stories drive accountability and help future owners. What problems did you encounter, and how were they resolved? What would you do differently next time? Your perspective matters—please add it below.
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