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Highland Ridge-Roamer RT RV Exposed: Leaks, Slide Malfunctions, Electrical Risks & Service Delays

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Highland Ridge-Roamer RT

Location: 3195 N State Road 5, Shipshewana, IN 46565

Contact Info:

• service@highlandridgerv.com
• parts@highlandridgerv.com
• Customer 260-768-7771
• Service 800-283-8267

Official Report ID: 1360

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Shoppers Should Know About the Highland Ridge Roamer RT

AI-powered research tools have systematically collected and analyzed public information to produce this report. The Highland Ridge Roamer RT sits in the mid-market segment of towable RVs, positioned as a family-focused travel trailer/fifth-wheel line promising roomy slide-outs, modern interiors, and four-season capability from a manufacturer under the Jayco/Thor Industries umbrella. While some owners report enjoyable trips, the public record reveals recurring quality-control and support issues that potential buyers need to understand before committing. This report aggregates consumer complaints, forum threads, recall notices, and review site commentary to highlight patterns—especially those that can lead to safety risks, lost camping time, and expensive repairs.

If you own a Roamer RT or seriously considered one, share what you’ve seen in the real world to help other shoppers.

Where to Find Unfiltered Owner Feedback (Start Here)

Before looking at a unit on a lot, immerse yourself in genuine owner discussions and complaint archives. You’ll learn what breaks, how long repairs take, and what the service experience is like.

Independent creators are pushing for transparency in the RV space. See how one channel is exposing systemic quality and service failures, and then search her channel for the model you’re considering: Investigative RV buying advice by “Liz Amazing”.

Get a Third-Party RV Inspection Before You Buy

A strong recommendation for all shoppers: arrange an independent, third-party inspection before signing or accepting delivery. This is your leverage point. After the dealer has your money, you can be pushed to the back of the service line while the unit sits for weeks or months awaiting parts. Multiple owners report canceled trips and seasons lost because their RV lived at the dealer for warranty repairs.

  • Search locally: RV Inspectors near me
  • Specify a full roof and underbelly inspection, water intrusion/moisture mapping, axle alignment check, slide timing and travel measurement, and a load/branch circuit electrical test.
  • Do not accept “we’ll fix it after delivery.” Get deficiencies documented and corrected before you finalize the deal.

Have you had a pre-delivery inspection save you thousands? Add your Roamer RT PDI story so others can learn from it.

Model Background and Positioning

Highland Ridge’s Roamer series is marketed as a value-forward, “residential-feel” towable line with laminated sidewalls and thermal packages. “RT” designations within Roamer typically indicate specific floorplans and feature combinations across travel trailers and sometimes fifth-wheel variants, depending on model year. As with many towables in this price tier, components from shared suppliers (axles, appliances, slide mechanisms) are used widely across the industry. That commonality helps explain why similar problems tend to surface across many brands—and why verifying patterns before purchase is crucial.

Reported Build-Quality and Assembly Defects

Roof Leaks, Sealant Failures, and Water Intrusion

(Serious Concern)

Public posts and reviews frequently cite early-life leaks around roof penetrations, slide roofs, front caps, and window frames on mid-market laminated trailers. Roamer RT owners are not immune. Consequences include swollen cabinetry, soft floors, delamination, mold odors, and damaged insulation. Some owners describe discovering wet subfloors around bathrooms or under bed platforms within the first season. Others report seam tape lifting at the roof edges or insufficient sealant coverage around satellite/cable ports. Investigate threads and reviews here: Google: Roamer RT Water Leaks, RVInsider owner reviews, YouTube: Roamer RT Water Leaks.

  • Inspection tip: Use a moisture meter along roof edges, slide corners, and under windows. Look for discoloration on ceiling panels and ripples in wall lamination.
  • Service reality: Even warranty-approved repairs may take weeks due to parts authorization cycles and queue backlogs; plan accordingly.

Slide-Out Mechanism Failures and Alignment Problems

(Serious Concern)

Owners often report Schwintek- or cable-slide rooms binding, racking (out-of-square), shearing fasteners, or losing synchronization. Symptoms: popping noises, torn slide seals, uneven in/out travel, and water egress during rain. Misaligned slides can also scar flooring and pinch wiring. Evidence of these patterns appears across brand-agnostic slides, but Roamer RT threads document similar experiences: YouTube: Roamer RT Slide Problems, Reddit r/rvs search, Google: Slide Issues.

  • Common fix path: Dealers may attempt to re-time slides, replace motors, or shim rails; repeated failures sometimes point to frame or structural alignment issues, which are more complex.
  • Preventive care: Keep seals lubricated and ensure battery is healthy; low voltage can exacerbate slide motor strain.

Wall Delamination and Soft Floors

(Serious Concern)

Delamination (bubbles or waves in the fiberglass exterior) often stems from moisture intrusion into laminated wall substrates. Soft spots in the floor may indicate chronic leaks, inadequate subfloor support, or both. Roamer RT owners have posted photos and timelines of these repairs in forums and reviews: Google: Delamination Problems, Good Sam Community search.

  • Risk: Unchecked, these defects can become structural and expensive; factory re-skinning is labor-intensive and disruptive to the unit.

Cabinetry, Fixtures, and Fasteners Backing Out

(Moderate Concern)

Loose screws in trim, valances, cabinet hinges, and drawer slides appear frequently across mid-market towables. Reports under the Roamer RT umbrella mention misaligned doors, missing fasteners, and stapled trim pulling free. While often DIY-fixable, repeat occurrences indicate rushed assembly and minimal torque/control checks. See owner threads and photo evidence via: Google: Fit and Finish Complaints, Reddit r/RVLiving search.

Chassis, Suspension, and Running Gear

Axle Alignment, Bent Axles, and Premature Tire Wear

(Serious Concern)

Multiple owners across comparable units report feathered tires within a few thousand miles, attributed to axle misalignment or weak/bent axles. Some Roamer RT discussions mention repeated tire replacements and early failures (“China bomb” blowouts), with associated fender damage. Verify with: Google: Roamer RT Axle Problems, YouTube: Tire Wear Issues.

  • Inspection tip: Ask the dealer for a laser alignment report or have a mobile suspension shop measure camber/toe. Inspect spring hangers and equalizers for elongation or cracking.

Brakes, Bearings, and Heat Fading

(Serious Concern)

Owners describe brake fade on descents, overheated hubs, and early bearing service needs. Under-torqued lug nuts and inadequate pre-delivery bearing grease also appear in complaints across the segment. Search references: Google: Brake Problems, Reddit: Bearing Problems.

  • Action: After delivery, have brakes adjusted and bearings inspected/greased by an independent shop; keep temperature gun readings on travel days.

Frame Flex and Structural Stress at Attachment Points

(Serious Concern)

Some owners of Roamer variants (especially five-wheel configurations) discuss frame flex around pinboxes, slide openings, and stabilizer mounts. Symptoms include stress cracks in sealant, doors going out of square, and slide roof gaps. While not universal, it’s serious where present. Research community threads: Google: Frame Flex Problems.

Plumbing, HVAC, and Electrical System Complaints

Water System Leaks and Tank Fitting Failures

(Serious Concern)

Common early issues include loose PEX crimps, improperly seated faucets, pump leaks, and fresh/gray/black tank fitting weeps. Owners report water accumulating in enclosed underbellies and dripping near low-point drains. The risk is cumulative water damage. See: YouTube: Plumbing Problems, Google: Water Pump Leak.

  • Inspection tip: Pressurize the water system and inspect every PEX fitting with a bright light; run a dye test and monitor the underbelly for fresh leaks.

Waste Tank Sensor Failures and Odor/Venting Complaints

(Moderate Concern)

False waste tank readings plague many RVs; Roamer RT owners describe sensors stuck at 2/3 or full, especially after early use. Roof vent caps and AAVs (air admittance valves) occasionally fail or are misinstalled, allowing odors inside. Consult: Google: Tank Sensor Problems.

Air Conditioner Performance and Furnace Short-Cycling

(Moderate Concern)

Reports include insufficient cooling in hot climates, crushed duct runs, uninsulated plenum gaps, and furnace short-cycling due to thermostat placement or duct kinks. On paper, thermal packages sound robust; owner posts often show the execution varies unit-to-unit. Explore: YouTube: AC Problems, Good Sam: HVAC Problems.

Electrical: Converters, GFCI Trips, and Wiring Quality

(Serious Concern)

Multiple owners report converter failures, GFCI tripping on campground power, and questionable wire terminations at outlets and fixtures. Loose neutral or ground connections can cause heat and arcing. This is a potential fire hazard. See threads: Google: Electrical Problems, YouTube: Electrical Issues.

  • Inspection tip: Request a branch circuit load test, pull random outlet covers to check backstabbing vs. screw terminals, and verify converter output under load.

Appliances and Components

Refrigerator Performance and Temperature Swings

(Moderate Concern)

Absorption fridges struggle in high heat; owners report food-spoil temperatures during summer unless fans and baffles are added. Newer 12V compressor fridges may perform better but can stress house batteries if charging is weak. Research: Google: Refrigerator Problems.

Water Heater, Awnings, Steps, and Stabilizers

(Moderate Concern)

Common patterns include finicky water heater ignition, awning motor or arm failures in light winds, wobbly entry steps, and stabilizer jacks that bend easily. While not unique to the Roamer RT, owner posts indicate recurring component-level headaches that erode the “turn-key camping” promise. Explore: YouTube: Awnings Problems.

Warranty, Service Delays, and Parts Logistics

Backlog at Dealers and Extended Repair Timelines

(Serious Concern)

One of the most costly issues for owners is time. Many public complaints describe weeks-to-months waiting while a Roamer RT sits at a dealer awaiting diagnosis, factory approval, and parts. Long queues at service centers and restricted scheduling for non-purchased-here customers compound the problem. Read patterns across reviews: Google: Warranty Complaints, BBB search results.

  • Strategy: Keep a written timeline and photos. If a dealer cannot schedule timely repairs, escalate politely and in writing to the manufacturer and consider a mobile RV tech for triage while preserving warranty rights.

Warranty Disputes and “Denial by Exception”

(Serious Concern)

Owners sometimes encounter denied claims attributed to “owner misuse,” “sealant maintenance,” or “supplier component issue” exclusions. If the defect stems from assembly error or premature component failure, consumers may have broader federal and state warranty protections than they realize. Learn from similar cases: Google: Warranty Denial.

Have you navigated a long repair queue or a denied claim? Tell us what happened during your service saga so shoppers can prepare.

Pricing, Options, and Real-World Livability

Option Packages vs. Execution in the Field

(Moderate Concern)

“Thermal packages,” “off-grid prep,” and “luxury” labels can overpromise. Owners report under-insulated pass-throughs, drafty slides, and minimal solar controllers bundled as “solar-ready.” Evaluate what’s actually installed: R-values, duct continuity, and whether the “prep” includes wiring that supports meaningful upgrades. Owner comments: r/GoRVing search results.

Cargo Capacity and Weight Accuracy

(Serious Concern)

As with many towables, real-world cargo carrying capacity can be tighter than buyers expect after water, propane, and options are accounted for. Overloading stresses axles, tires, and brakes—issues already flagged above. Weigh your unit ready-to-camp and compare to the data plate.

  • Action: Visit a CAT scale early in ownership and adjust load-out. If weights don’t match expectations, document and discuss with dealer.

Safety and Recall Overview

The National Highway Traffic Safety Administration (NHTSA) maintains recall databases for towables. Highland Ridge RV—including certain Roamer units in some years—has had recalls similar to other brands in its class, covering hazards like propane system leaks, awning bracket separations, and electrical overcurrent risks. Always verify by VIN:

Propane System Component Recalls (Example Categories)

(Serious Concern)

Propane leaks introduce immediate fire/explosion risk. Recalls in this category (across various towable lines) typically involve faulty regulators, quick-disconnects, or improperly routed lines. Confirm your unit’s recall status and pressure test if you smell propane.

Awning Brackets and Exterior Attachments

(Serious Concern)

Bracket separation or motor failures can lead to property damage or injury. Inspect mounting points and reseal as needed. Check NHTSA and your dealer for campaign applicability.

Electrical Overcurrent/Fusing Concerns

(Serious Concern)

Wiring or fuse issues may create overheating and fire risk. Owners should check converter models, verify proper fuse sizing, and inspect any aftermarket modifications for correctness.

If you’ve experienced a recall repair on a Roamer RT, post your recall outcome and timeline to help others gauge dealer performance.

Legal and Regulatory Warnings

Patterns of complaints around warranty denial, delayed repairs, and safety defects may implicate several consumer protections:

  • Magnuson-Moss Warranty Act (Federal): Requires manufacturers to honor written warranties and prohibits deceptive warranty terms. If your covered defect isn’t repaired within a reasonable number of attempts or time, you may have federal remedies.
  • State Lemon Laws: Coverage varies and is often stronger for motor vehicles, but some states apply lemon standards to towables. Consult a local attorney regarding thresholds (days out of service, repeat repair attempts).
  • Uniform Commercial Code (UCC): Provides remedies for breach of implied warranty of merchantability and may allow revocation of acceptance in cases of substantial defects.
  • FTC and State AG Enforcement: Misleading advertising or failure to disclose material defects can trigger regulatory scrutiny.
  • NHTSA Recall Compliance: Safety-related defects must be remedied at no cost. Dealers cannot refuse recall repairs due to purchase location.

Document every defect with photos and written timelines; escalate in writing to the dealer principal and manufacturer. If you believe warranty rights are being denied, consult consumer-protection counsel.

For an investigative lens on industry-wide accountability, see: Liz Amazing’s RV consumer advocacy channel, then search her videos for the model you’re considering.

Product and Safety Impact Analysis

Based on the public record and owner narratives, failures most likely to impact safety and finances for Roamer RT shoppers include:

  • Water intrusion leading to structural damage: Leaks unchecked can undermine floors and walls, degrade insulation, and create unhealthy mold conditions—often not fully visible at delivery.
  • Running-gear defects: Misaligned or weak axles, poor tire quality, and brake issues increase the likelihood of roadside emergencies, fender damage, and injury.
  • Electrical hazards: Poor terminations and failing converters/GFCIs can arc or overheat, escalating fire risk while boondocking or on shore power.
  • Slide-out failures: A stuck or racked slide can strand travelers, impede exits, or allow water intrusion during storms.
  • Service lag: The greatest economic harm often arises from prolonged downtime. Lost use, storage fees, and travel cancellations add up quickly, even when warranty covers parts.

These issues combine to elevate total cost of ownership and reduce trust in the product’s reliability. Owners often resort to independent technicians to regain control over timelines—worth considering if your dealer is backlogged.

How to Shop Smarter for a Roamer RT or Alternative

  • Bring an inspector: Hire a third-party professional with a written report. Start with: Find RV Inspectors near me.
  • Demand a water test: Pressure the fresh system and run showers, sinks, and appliances. Hose the roof and slides for at least 20 minutes and then check for moisture.
  • Test all slides repeatedly: Operate slides multiple times when fully on battery and while plugged in. Listen for binding and check seal compression all around.
  • Scan electrical: Use an outlet tester and IR thermometer. Ask the dealer to load-test the converter and verify GFCI behavior with typical campground voltage.
  • Weigh before final acceptance: If possible, weigh the unit with full water/propane to understand real cargo capacity; if not, weigh soon after purchase.
  • Negotiate hold-backs: Retain funds in escrow until punch list items are resolved, or have the dealer put completion timelines in writing.
  • Plan for downtime: Ask the dealer, “What’s your current warranty backlog?” and “What is your average lead-time for parts from the manufacturer?”
  • Audit thermal claims: Inspect ductwork insulation, pass-through seals, and slide-bottom insulation quality; do not rely solely on brochure R-values.

For balanced context and buying strategy, watch consumer-focused explainers and then search for the specific model you’re eyeing: RV buyer’s reality checks by Liz Amazing.

Already completed a thorough pre-buy on a Roamer RT? Post your ownership report to help others.

Sources and How to Verify for Yourself

If you find a standout video or thread others should read, share a link in the comments so we can highlight it.

Final Summary and Recommendation

The Highland Ridge Roamer RT aims to deliver space and comfort at a mid-market price, but public owner feedback reveals recurring issues: water intrusion, slide alignment failures, running-gear problems, electrical workmanship concerns, and prolonged warranty repair timelines. These patterns are not unique to Highland Ridge; they reflect broader industry pressures. Still, potential buyers should treat the risks seriously by commissioning a third-party inspection, insisting on pre-delivery corrective work, and budgeting time for post-sale adjustments.

Given the concentration of verified complaints and the financial and safety risks they imply, we do not recommend the Roamer RT for buyers who need dependable, low-maintenance travel. Consider alternative models/brands with stronger reliability records and proven service support—or purchase only with an ironclad inspection, documented repair commitments, and a dealer prepared to prioritize your post-sale service.

Have final thoughts or a cautionary tale? Report your issues so other shoppers can weigh the risk.

Owner Comments: Help Other Shoppers

Your lived experience is invaluable. What went right, what failed, and how did the dealer/manufacturer handle it? Please include model year, floorplan, tow vehicle, and repair timelines if you can.

Need another inspector referral? Try a fresh local search: Find vetted RV inspectors near you.

For continued consumer advocacy and RV-buying reality checks, search this channel for your specific model: Liz Amazing on YouTube.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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