Hill’s Auto Sales- Yakima, WA Exposed: Broken Promises, ‘As-Is’ RV Surprises & Delayed Titles

Serious Concern

Repeated themes in public reviews of Hill’s Auto Sales (Yakima) suggest major post-sale pain points that are far more expensive to fix after you’ve taken delivery. Your best leverage is before you sign or transfer funds. Insist on a third-party, certified RV inspection that you hire—and attend the inspection so you see exactly what’s discovered. If a dealership refuses to allow a professional third-party inspection on their property or prior to purchase, that’s a red flag. Walk away.

• Schedule a mobile NRVIA or equivalent certified inspector: Search “RV Inspectors near me”.
• Make your offer contingent on a clean inspection and completion of agreed repairs in writing before closing.
• Do not accept “we’ll fix that after you take it” promises. Document everything and withhold final payment until work is complete.

Why urgency? Several consumers across RV retail report losing entire seasons of camping waiting in long repair queues after dealers are paid. Don’t become part of that pattern—inspection first, funds last.

Serious Concern

Multiple low-star Google reviews describe a gap between what was promised on the lot and what buyers actually received, including “we’ll fix that” assurances that allegedly did not materialize or were only partially completed. When RVs or towables are involved, these incomplete fixes can be serious—brakes, tires, bearings, roof seals, and appliance systems all affect safety and usability. Consumers report feeling pressured to accept delivery with verbal assurances of future work. This dynamic removes your leverage and often leads to prolonged disputes.

• Risk indicators:
  • Verbal assurances without written “We Owe/ Due Bill” documents.
  • Undisclosed issues discovered immediately after purchase.
  • Hasty deliveries with inadequate walkthroughs.
• Protect yourself:
  • Require a detailed due-bill for any promised repairs or add-ons, signed by a manager.
  • Do not sign “as-is” if the sales staff has made specific condition promises.
  • Bring a checklist and your inspector: Find independent RV inspectors.

Moderate Concern

Several negative reviews point to an “as-is” purchase outcome where buyers felt left with little recourse once defects surfaced. While “as-is” is common for used vehicles, material misrepresentations or safety defects may still violate consumer protection laws regardless of an as-is clause. In RVs, seemingly small problems (roof sealant gaps, soft floors, failing slide mechanisms) can balloon into four-figure repairs if not caught before purchase.

• Ask point-blank:
  • Is this RV sold “as-is”? If not, what is included in writing?
  • What has been inspected, and do you provide the inspection report?
• Get a third-party inspection before signing, or walk. A refusal to allow one is a major red flag.

Serious Concern

Low-rated reviews for this location include frustration over delayed titles, tabs, and registration paperwork. Paperwork lags can leave buyers unable to legally tow or use their RVs, or put them at risk of citations. Delays also complicate financing timelines and may jeopardize resale plans.

• Mitigation steps:
  • Before you pay, request an estimated timeline and which third parties (DMV, lenders) are involved.
  • Get a manager’s commitment in writing for delivery of title/registration by a specific date.
  • Withhold final payment until all critical documents are confirmed processed when possible.

Moderate Concern

Several shoppers report dissatisfaction with financing outcomes, including APRs that ended up higher than anticipated or last-minute changes in terms. This can occur when third-party lenders adjust rates or when optional products are bundled into the deal. In RV finance, small APR differences add up substantially across long terms (10–20 years on some motorhomes).

• Protect your wallet:
  • Obtain your own pre-approved RV loan first. Then compare the dealer’s quote to your pre-approval.
  • Decline any add-ons (service contracts, GAP, interior coatings) until you’ve priced them independently.
  • Read the Truth-in-Lending box; if the APR or payment differs from what you agreed, stop and revisit terms.

Moderate Concern

Buyers have complained about low trade-in offers relative to market value, a common industry practice that boosts gross margin on the replacement unit. For RVs, condition, brand desirability, and model-year price decay can widen the spread between trade and retail values, so homework matters.

• How to counter:
  • Get independent offers from multiple buyers beforehand.
  • Price your trade via RV classifieds and owner forums to understand realistic private-party value.
  • Be prepared to sell the trade privately; separating the transactions can increase your net by thousands.

Serious Concern

Several low-star reviews mention slow or unsatisfactory post-sale support. In the RV world, service bottlenecks are common—manufacturers, parts vendors, and dealership bays are often backlogged. For an independent dealer that sells RVs alongside autos, specialized RV diagnostics and repairs can stretch timelines even further. Consumers report canceled trips and months-long delays as a result.

• Minimize exposure:
  • Get every promised repair in writing, with deadlines, before you sign.
  • Ask where RV warranty or service work is performed (in-house vs. subcontracted) and verify timelines.
  • Consider independent RV shops with strong reputations—book early if you suspect repairs are needed. Find vetted RV technicians/inspectors near you.

Moderate Concern

Consumers nationwide report that RV dealerships often add questionable fees, aftermarket coatings, and high-margin service contracts. Public feedback for this location includes dissatisfaction with fees and unexpected add-ons that inflated the out-the-door cost. Always ask for a line-item buyer’s order and remove anything you didn’t request.

• Question common add-ons:
  • VIN etch or anti-theft packages
  • Interior/exterior coatings or paint protection
  • “Prep” or “dealer services” fees without specific itemization
  • Service contracts—these can be useful, but only if fairly priced and backed by a reputable administrator

Moderate Concern

Some Yakima reviewers report unresponsiveness, difficulty reaching managers, or shifting explanations when problems surface. Poor communication escalates small hiccups into expensive disputes. Keep all correspondence in writing and request a single point of contact for your deal.

Serious Concern

Used RVs often present deferred maintenance: aged tires, marginal brakes, roof sealant gaps, soft floors, water intrusion, propane or electrical issues, and failing fridges/ACs. Public complaints in this dealer’s low-rated reviews reference condition surprises. A comprehensive third-party inspection is vital to identify safety-critical systems before closing.

• Insist on:
  • Tire dates and tread depth in writing
  • Brake and bearing inspection proof
  • Roof and window sealant inspection with photos
  • Appliance function tests (AC, furnace, fridge, water heater) under load

Serious Concern

Consumer complaints describing misrepresentation, failure to deliver title, or refusal to honor written commitments can carry legal consequences. Even with “as-is” sales, dealers cannot engage in unfair or deceptive practices under state and federal law. If you encounter significant issues, consider the following avenues:

• Washington State Attorney General (Consumer Protection): Report deceptive practices, title delays, or misrepresentation. Start at the WA AG’s consumer protection page and complaint portal.
• FTC (Federal Trade Commission): The FTC enforces prohibitions on unfair or deceptive acts and practices in commerce. See their guidance and complaint portal: Federal Trade Commission.
• NHTSA (Safety Defects and Recalls): For safety issues related to RV chassis, tires, brakes, and components, search recalls and file a complaint: National Highway Traffic Safety Administration. You can also search recalls broadly with your keywords: NHTSA recall search (generic query).
• BBB (Better Business Bureau): Check complaints and file your own if needed: BBB search for Hill’s Auto Sales Yakima Issues.

Document everything: photos, videos, inspection results, texts/emails, buyer’s orders, and due-bills. If you must escalate, strong documentation dramatically improves outcomes.

Serious Concern

From a safety standpoint, the issues most likely to jeopardize passengers or other motorists include braking systems, tire age/failure, suspension components, propane leaks, and electrical faults. In towables, inadequate tongue weight setup, aging tires, or axle/brake problems can cause sway or loss of control. For motorized RVs, improperly serviced brakes, steering, or cooling systems can lead to breakdowns or accidents.

• Consequences of overlooked defects:
  • Tire blowouts can cause catastrophic body damage and loss of control.
  • Brake failures can extend stopping distance or cause complete loss of braking.
  • Propane leaks can lead to fires or explosions when appliances are used.
  • Water intrusion compromises structural integrity and can hide mold or rot.
• Actions to reduce risk:
  • Use a pro inspector prior to purchase to test every system in real operating conditions. Search certified RV inspectors near you.
  • Ask for tire DOT dates, brake service records, and any recall clearances.
  • Check for open recalls on the chassis and house systems. If recalls are open, require documented completion before delivery.

Serious Concern

If you encounter issues after purchase—undisclosed defects, missing title, or unkept promises—take the following steps in order:

• Put everything in writing and escalate to a sales manager or general manager.
• File a complaint with the Washington State Attorney General and the FTC if you suspect deceptive practices.
• Document safety defects and report to NHTSA if applicable.
• Consider mediation or small claims court with your documentation (inspection report, texts/emails, photos, buyer’s order).
• Post a factual review on the Google Business profile for Hill’s Auto Sales (Yakima) to warn others.