Holiday Kampers- Myrtle Beach, SC Exposed: Hidden Fees, Shoddy PDIs, Slow Repairs, Safety Risks

(Serious Concern)

Multiple reviewers describe experiences involving unexpected fees added late in the process (e.g., “prep,” “freight,” “doc,” or “PDI” charges), confusion around out-the-door pricing, and pressure to commit before a complete written breakdown is provided. Shoppers should anticipate that the advertised price may not be the final purchase price without firm documentation. Consumers also report post-test-drive discovery of cosmetic or functional issues not disclosed up front, then being told that fixes are “simple” or “already scheduled”—only to later face delays.

• Insist on an itemized, out-the-door quote in writing that includes every fee, tax, and add-on—before you leave a deposit.
• Decline any “mandatory” protection packages unless they are explicitly required by the lender; most are optional upsells.
• Have your inspector verify the unit’s condition matches representations.

(Moderate Concern)

Buyer stories frequently mention aggressive pitches for extended service contracts, tire-and-wheel plans, paint/fabric protection, GAP coverage, VIN etching, and other add-ons that can inflate the loan amount and interest costs. Some consumers later discovered more competitive rates at local credit unions or found their contract contained products they didn’t fully understand.

• Secure a pre-approval from a credit union or your bank to benchmark interest rates and fees.
• Carefully review the “Menu” in F&I; say “no” to everything you don’t want. You can always add coverage later if it makes sense.
• Do not sign any contract where line items are missing or marked “TBD.”

(Moderate Concern)

Reviewers report unexpectedly low trade valuations compared with reputable third-party guides or competing dealer quotes. Some buyers state that trade numbers changed at signing due to “reconditioning” or “new findings.” This can erase price discounts and create frustration late in the transaction.

• Get multiple trade bids (including “buy now” bids from national RV buyers) before visiting the dealership.
• Demand your trade offer in writing with the appraisal details and any contingencies spelled out.

(Serious Concern)

One of the most common complaints across RV dealerships, echoed in low-star reviews of this location, is defective units being delivered with clear issues (leaks, trim falling off, soft floors, inoperative slides, non-functioning appliances, unsafe tires, or missing parts). Consumers often describe returning immediately for repairs or waiting weeks for parts after taking possession, disrupting planned trips and costing money.

• Bring a third-party inspector to your final PDI. If refused, treat that as a warning sign and consider walking. Use this to find professionals: local RV inspectors.
• Require that all defects are fixed and verified before signing final paperwork or funding the loan.
• Photograph everything at delivery and obtain written commitments with dates for any open items.

(Serious Concern)

Customers frequently claim long waits for both appointments and parts, compounded by sparse updates. Some report that once funds are disbursed, they feel “pushed to the back of the line.” A few cite cancelled vacations while their RV sits for weeks awaiting diagnosis or approval. While parts delays can stem from manufacturers, consumers say clear timelines and follow-through are often lacking.

• Before purchase, ask the service department for current lead times on appointments and parts, in writing.
• Request text/email status updates with dates and next steps; document every communication.
• If your unit is undrivable and safety is in question (e.g., brake, axle, or gas system defects), escalate immediately and consider a mobile RV technician as a stopgap.

(Serious Concern)

Some owners say they were told a problem “is not covered” or that the manufacturer must approve it first—followed by weeks of silence. Others describe being bounced between the dealer, the manufacturer, and third-party warranty companies. While warranties have limitations, clarity and timely handling are essential.

• Request warranty coverage determinations in writing, with specific contract language cited.
• If denied, escalate to the manufacturer and reference the Magnuson-Moss Warranty Act. File complaints if necessary (see Legal section below).

(Moderate Concern)

A recurring pain point in low-star reviews is delayed paperwork and titles, causing registration problems or expiring temp tags. This can impact financing terms, insurance coverage, and lawful use of the RV.

• Do not leave the lot without written timelines for title transfer, tag receipt, and any lienholder documentation.
• If deadlines slip, escalate promptly and consider filing a complaint with state consumer authorities.

(Moderate Concern)

Owners of used RVs report finding significant undisclosed issues after purchase—water intrusion, delamination, soft spots, and worn running gear. As-is contracts often limit recourse. A robust inspection is essential to avoid expensive surprises.

• Hire an independent inspector to perform moisture mapping, thermal imaging, and roof/underbelly checks.
• Budget for immediate post-purchase repairs if buying as-is, or negotiate the price accordingly.

(Serious Concern)

Consumers should ensure the unit is free of open safety recalls at delivery. Reports from various dealerships nationwide indicate some units are delivered with unresolved recalls, leaving buyers to arrange fixes later—sometimes after a hazardous event. While this is a manufacturer responsibility, dealers play a key role in checking and remedying issues pre-delivery.

• Ask for a printed recall check for your exact VIN on delivery day; have any open items fixed before you accept the RV.
• Use the NHTSA database to search recalls by your RV’s VIN: NHTSA recall search.

(Serious Concern)

Water leaks, electrical faults, brake problems, and propane system issues are more than inconveniences—they are safety hazards. Water intrusion can rot subfloors and compromise structural integrity; electrical shorts can cause fires; brake and axle defects impair stopping distance and tire wear; propane leaks risk explosions. Units delivered with missing or improperly installed safety equipment (e.g., smoke/CO detectors, LP alarms, emergency windows) put occupants at risk.

• Insist on full functional testing of slides, jacks, air conditioners, furnace, water heater, converter, detectors, and brakes during PDI—ideally with a certified inspector present. You can find local pros here: search RV inspectors.
• Check your VIN for recalls and service campaigns; dealers should address these before handoff. Reference: NHTSA recalls portal.

(Serious Concern)

Based on consumer complaints common in RV retailing—warranty denials, misrepresentations, and paperwork delays—buyers should understand key protections:

• Magnuson-Moss Warranty Act (federal): governs written warranties and prohibits deceptive warranty practices. If a covered defect is refused, you can cite this law. Learn more: FTC’s Magnuson-Moss Warranty Act overview.
• FTC Act and UDAP statutes: Unfair or deceptive acts or practices (UDAP) are prohibited. Misrepresentations about condition, price, or coverage may be actionable. Enforcement info: Federal Trade Commission.
• South Carolina consumer complaints: You can seek assistance through the SC Department of Consumer Affairs: South Carolina Department of Consumer Affairs.
• Better Business Bureau (BBB): While not a regulator, it’s a useful channel for dispute resolution and public documentation.

If you believe you were misled about price, condition, or coverage, compile evidence (ads, texts, photos, videos, inspection reports) and file complaints with the FTC, SC consumer authorities, and BBB. If safety defects are involved, report to NHTSA.

(Moderate Concern)

• Secure financing elsewhere first; bring your pre-approval to keep APRs and add-ons in check.
• Print an out-the-door price sheet template; the selling price means little without fees listed.
• Schedule a third-party, NRVIA-certified inspection for delivery day. Search here: RV Inspectors near me.

(Serious Concern)

• Refuse to sign or fund until every promised repair is completed and verified by you and your inspector.
• Video your PDI; test every system under load (shore power and generator), and run water on all fixtures to check for leaks.
• Check tire date codes, brake function, and roof sealant condition; demand remedy for any safety issue before delivery.

(Moderate Concern)

• Confirm title, tag, and lien paperwork timelines in writing; diarize follow-up dates.
• If service is required, request a written estimate with parts ETA and milestones; escalate if dates slip.
• File formal complaints if warranted; documentation often drives faster resolution.