Humphrey RV Montrose- Montrose, CO Exposed: PDI Failures, Warranty Runaround & Slow Repairs

Introduction and Background: Humphrey RV Montrose (Montrose, CO)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Humphrey RV Montrose is a retail RV dealership located in Montrose, Colorado, serving the Western Slope and surrounding areas. Public listings indicate Humphrey RV operates as a privately owned, regional dealer brand with multiple locations in western Colorado rather than as part of a national chain. This report focuses specifically on the Montrose, CO location.

Across public review platforms and consumer forums, shoppers report a mixed experience with Humphrey RV Montrose: some praise friendly sales staff and local convenience, while a substantial number of recent 1–2 star reviews flag serious issues in sales transparency, finance office practices, pre-delivery inspection quality, warranty handling, title paperwork delays, and long repair timelines. If you are considering this dealership, we strongly recommend reading the low-star reviews on their Google Business Profile and conducting additional due diligence before committing.

Start your research here: Humphrey RV Montrose on Google — sort by “Lowest rating”. Then compare what you read with the sections below. If you’ve purchased or serviced an RV here, your insight helps other buyers make safer choices—would you add your experience to the discussion?

How to Protect Yourself Before You Buy

Independent, third-party inspection is your leverage

Before you sign anything or take delivery, insist on a comprehensive, third-party RV inspection unconnected to the dealer. This step is critical—issues missed during pre-delivery inspection (PDI) can lead to canceled camping trips, lengthy repair queues, and expensive out-of-pocket fixes. Your best leverage to get defects addressed is before you pay and before you accept the unit. If the dealership refuses to allow an independent inspection performed by a professional of your choice, that’s a major red flag—walk away.

• Find a local professional: Search “RV Inspectors near me”.
• Demand a written inspection report and remediation timeline for any findings prior to delivery.
• Bring a detailed checklist and verify every system on-site (water, electrical, slides, HVAC, roof, seals, hitching, brakes, lights).

Tap into unfiltered owner communities

Join RV brand- and model-specific communities to learn what fails most often and how dealers handle fixes. Instead of linking directly to Facebook, we recommend a targeted Google search that will surface the most active groups:

• Search for RV Brand Facebook Groups by your brand/model and join several groups to compare experiences.
• Search YouTube for long-term owner reviews and repair diaries; these often reveal real-world issues that dealer walk-throughs miss.
• Investigative content creators are helping expose recurring problems across the RV industry. Explore the channel Liz Amazing on YouTube and use her channel search to look up the dealership or brands you’re considering.

Don’t skip finance and warranty homework

Many RV buyers report unexpected costs stemming from finance office upsells (service contracts, protection packages, paint/fabric protection, GAP) and interest rate markups. Prepare by securing your own financing quote from a bank or credit union and by pricing third-party extended service contracts. If the dealer’s rate is higher than your pre-approval without a clear reason, or if you’re pressured into add-ons you don’t understand, stop and reassess.

Also, review your obligations under the Truth in Lending Act disclosures and keep copies of every signed page. We expand on legal protections later in this report.

What Recent Buyers Report at Humphrey RV Montrose

The following sections synthesize recurring complaints and patterns cited in low-star public reviews and discussions regarding Humphrey RV Montrose. To verify, read the newest 1–2 star reviews directly: Google Business Profile for Humphrey RV Montrose and sort by “Lowest rating.” If you’ve faced any of the issues below, can you detail what happened in your own words?

Sales Pressure and Add-On Upsells

Buyers repeatedly allege aggressive sales pressure and upselling that pads the out-the-door price. These complaints typically describe:

• High-pressure pitches for extended warranties and protection packages framed as “must have” or “required for coverage.”
• Fees and add-ons that appear late in the process (e.g., prep fees, doc fees, nitrogen, paint/fabric protection) without clear value justification.
• “Limited time” or “today-only” pricing claims that push buyers to skip thorough inspections or independent financing.

Responsible dealers can and should clearly itemize each add-on and explain whether it’s optional. If you encounter pressure tactics, step back and re-quote your deal without extras. Also search “rate markups” in consumer forums to see how finance offices at various dealers increase profit by inflating APRs over lender approvals. For more RV buyer education content, browse investigative videos from Liz Amazing (RV consumer advocacy).

Trade-In Values and Pricing Transparency

Public complaints point to trade-in valuations that feel far below market, followed by limited willingness to negotiate. Some shoppers describe unexpected deductions applied after the fact for minor cosmetic issues. Others report advertised prices that shift during paperwork due to “mandatory” add-ons. Demand written, out-the-door quotes that include taxes, fees, and all add-ons, and compare against multiple dealers for the same or similar VINs.

Finance Office Practices and Interest Rate Markups

Consumers often discover later that their APR could have been lower. In the RV industry generally, dealers may earn “finance reserve” by marking up lender-approved rates. If reviewers claim unexpected APR increases or bundling of service contracts into loans, that needs scrutiny. Bring an outside pre-approval so you have negotiating power, and carefully review Truth in Lending disclosures before signing.

Pre-Delivery Inspection (PDI) Quality and Early Defects

Several low-star reviews for Humphrey RV Montrose describe unit defects discovered shortly after delivery—issues that a thorough PDI should have caught. Common themes in such complaints across public forums include:

• Water intrusion, soft floors, or leaks around slides, windows, or roof seams within days or weeks of purchase.
• Electrical faults, inoperable outlets, failing converters, or dead batteries.
• Non-functioning appliances (refrigerator not cooling, oven/ignition issues, AC not blowing cold).
• Misadjusted slides, door misalignment, or trim/paneling coming loose on first trip.

A robust PDI should include full systems testing with water under pressure, heating/cooling operation under load, and roof/underbelly inspection. To prevent surprises, bring your own inspector: find an independent RV inspector. If the dealer won’t accommodate, consider that a deal-breaker.

Slow Repairs, Parts Delays, and Camping Plans Ruined

Multiple reviewers describe lengthy repair waits, with RVs sitting at the dealership while parts and approvals trickle in. Some report that warranty work is limited by appointment backlogs, leaving prime camping months lost. Frustration often boils over when a unit purchased for immediate travel remains inoperable for weeks or months.

• Ask the service department for average turnaround times and current backlog for your brand.
• If possible, negotiate a written repair timeline and loaner support for warranty-critical issues—many dealers will decline, but asking signals you expect accountability.
• Document all communications and escalate to the manufacturer if the dealer remains non-responsive.

For stories that highlight similar patterns industry-wide, search YouTube for independent owners’ accounts; channels like Liz Amazing regularly document repair pitfalls and how to avoid them. If you’ve had long waits at this location, will you outline your repair timeline and any missed trips?

Warranty Coverage Confusion and the “Manufacturer vs. Dealer” Runaround

Low-star reviews often recount being bounced between dealer and manufacturer over what’s covered, especially on items considered “supplier components” (e.g., appliances, electronics, frames). Consumers report that claims sometimes stall or are denied due to “owner damage” findings without clear evidence. If you feel trapped in a loop, remind both parties of your written warranty terms and track every step of the claim in writing.

Titles, Paperwork, and Temporary Tag Problems

Several dealers nationwide face recurring paperwork problems; public reviews for Humphrey RV Montrose mention delays in titles or registration and temporary tag expirations as a result. When titles are delayed, you risk penalties, inability to travel, or trouble insuring the unit. Before you leave the lot, verify title handling timelines and confirm you have everything needed to register the RV in your home state.

Communication Gaps and Unkept Promises

Consumers frequently cite lack of follow-up after purchase—calls not returned, emails unanswered, or promised updates never arriving. A pattern of missed callbacks can compound issues when you’re waiting on repairs or parts. Set expectations early: ask for a single point-of-contact with direct phone and email, and request written confirmation of any promises made during the sales process.

Service Technician Experience and Workmanship

Some buyers describe work quality concerns: incomplete fixes, new damage after service, or the same issues recurring after “repair.” These complaints often align with broader industry shortages of experienced RV techs. You can minimize your risk by requiring detailed work orders, asking to see replaced parts, and performing your own post-repair inspection before leaving the lot.

Impact on Real-World Camping and Full-Time Use

When PDIs are rushed and repairs drag on, real families pay the price—nonrefundable campsite fees, canceled vacations, lost work time, and months of frustration. First-time buyers are especially vulnerable because they don’t yet know how to spot common defects. If possible, plan a “shakeout” test night near the dealer within your return window to detect issues quickly. If you’ve had to cancel trips after buying here, could your story help someone else avoid the same outcome?

Product and Safety Impact Analysis

How reported failures can endanger owners and passengers

Mismatched expectations and poor quality control can create genuine safety hazards. The issues raised by low-star reviewers—leaks, electrical faults, brake or lighting problems, slide misalignment—aren’t just annoying. They can escalate into:

• Electrical shorts or fire risk if circuits, converter, or battery wiring are defective.
• Water damage leading to soft floors, mold, and structural compromise.
• Towing instability if frames, hitches, or brake controllers are misadjusted.
• Slide or awning malfunctions that can injure occupants or damage the coach in wind or rain.

Run every unit’s VIN through recall databases and verify recall completion before delivery. Start with manufacturer sites and the NHTSA recall search. Note that NHTSA data is typically vehicle-specific by make/model; if your RV’s brand or chassis has open recalls, demand written proof of completion as a delivery condition.

Legal and Regulatory Warnings

Consumer protection laws that may apply

• Deceptive or unfair practices: The Federal Trade Commission (FTC) prohibits unfair or deceptive acts in commerce. Misrepresenting the condition of a vehicle, add-on requirements, or financing terms may violate these standards. Learn more at the FTC’s guidance on fair advertising and disclosure: FTC Business Guidance.
• Truth in Lending Act (TILA): Finance contracts must clearly disclose APR, total of payments, and itemization of amounts financed. If your rate or fees differ from what was verbally promised, compare the final TILA disclosures and keep copies. See consumer resources via CFPB: CFPB Auto Loan Resources.
• Magnuson-Moss Warranty Act: Prohibits tying warranty coverage to dealer-only service and requires clear written warranty terms. If you face improper denials, this federal law may support your claim. Overview: FTC — Magnuson-Moss Warranty Act.
• State enforcement: In Colorado, you can report deceptive trade practices to the Attorney General’s office: Colorado AG Consumer Protection. Dealer licensing complaints may involve the state Auto Industry Division: Colorado Auto Industry Division.

If you believe you were misled about pricing, financing, or warranty coverage, document everything and consider filing complaints with the FTC, Colorado AG, and the brand manufacturer. Many consumers also find traction by posting a factual, detailed timeline in public forums, which can prompt faster responses from dealerships and OEMs.

Evidence and Verification: Where to Research Humphrey RV Montrose

Use the links below as jumping-off points. Replace “Issues” with “Complaints,” “Problems,” or a specific topic (e.g., “Warranty,” “Financing,” “Service Delays”) if you want more targeted results:

• YouTube: YouTube search — Humphrey RV Montrose Issues
• Google Search: Google search — Humphrey RV Montrose Problems
• Better Business Bureau: BBB search — Humphrey RV Montrose
• Reddit r/RVLiving: r/RVLiving search — Humphrey RV Montrose Issues
• Reddit r/GoRVing: r/GoRVing search — Humphrey RV Montrose Issues
• Reddit r/rvs: r/rvs search — Humphrey RV Montrose Issues
• PissedConsumer: PissedConsumer — browse and search “Humphrey RV Montrose”
• NHTSA Recalls: NHTSA recall search — enter your brand/model
• RVForums.com: RVForums — use the site search for Humphrey RV Montrose
• RVForum.net: RVForum.net — search for Humphrey RV Montrose
• RVUSA Forum: RVUSA Forum — search “Humphrey RV Montrose Issues”
• RVInsider.com: RVInsider search — Humphrey RV Montrose Issues
• Good Sam Community: Good Sam Community — Humphrey RV Montrose Issues
• Google Business Profile: Humphrey RV Montrose (sort by Lowest rating)

Additionally, search within the Liz Amazing YouTube channel for your target dealership and RV brands; her videos often highlight negotiation tips, inspection checklists, and pitfalls to avoid at dealerships across the country.

Common Failure Points to Inspect on Delivery Day

Water Intrusion and Sealing

• Inspect all roof seams, slide toppers, window/door seals, and underbelly for signs of leaks or poor sealing.
• Pressure-test the plumbing if permitted; at minimum, run water and inspect every joint and fixture with paper towels for drips.

Electrical and Charging

• Verify converter output, shore power function, GFCI outlets, and circuits under load with space heaters or hair dryers.
• Confirm battery load test and that any solar controllers/inverters are configured correctly.

Appliances and Climate Systems

• Run the refrigerator on shore power and gas long enough to verify temperature drop.
• Test AC and furnace across multiple cycles; listen for odd noises or short-cycling.

Chassis, Brakes, and Towing

• Inspect brake controller settings and function during a supervised road test.
• Check torque on wheels, alignment of axles, and condition of tires (date codes, sidewalls).

Slides, Doors, and Furniture

• Cycle slides in/out multiple times; check for binding, misalignment, or seal tearing.
• Inspect cabinetry, trim, drawers, and latches for secure installation.

Before signing, consider paying a pro to run this checklist in even more detail: locate a certified RV inspector. And if your independent inspector isn’t allowed on site, treat that as a nonstarter.

How Humphrey RV Montrose Could Improve

Transparency and Paper Trail

Clear, written quotes that reflect the final, out-the-door price—including any dealer add-ons—would address many complaints. Posting PDI checklists and letting buyers participate in a full systems test before funding would reduce early-defect disputes.

Service Capacity and Communication

Buyers report long waits and limited communication during repairs. Publishing average lead times, sending proactive updates with target completion dates, and assigning a single point-of-contact for each service ticket would meaningfully improve the customer experience.

Finance Ethics and Buyer Education

Explaining optional vs. mandatory products and aligning APRs closely with lender approvals (absent clear rationale) builds trust. Offering to match credit union pre-approvals and encouraging buyers to compare options would signal confidence in the value of the dealership’s offering rather than reliance on finance-office profits.

What We Found in Public Review Patterns

We encourage readers to independently verify and compare the downsides discussed here against the newest feedback on the dealership’s Google Business Profile: Humphrey RV Montrose — sort by Lowest rating. Recurrent low-star themes include:

• Quality of PDI and early defects — leaks, misaligned slides, electrical issues within days of delivery.
• Service delays — long waits for parts/repairs, limited communication, interrupted travel plans.
• Warranty runaround — confusion about what’s covered and by whom, supplier vs. OEM vs. dealer.
• Paperwork delays — title/registration timing, expiring temp tags.
• Finance/upsell pressure — add-ons presented as required, APR concerns, and payment surprises.

If you have firsthand experience—positive or negative—your comments will help future buyers calibrate expectations. Can you contribute a quick summary of your purchase or service outcome?

Practical Steps for Buyers at This Location

Negotiation and Documentation Checklist

• Secure a written out-the-door price including taxes, title, fees, and every add-on.
• Compare your APR against an external pre-approval; ask the dealer to match or beat it.
• Refuse any add-on you don’t understand; require written terms and cancellation policies.
• Schedule a full PDI day; do not fund until issues are fixed or a binding repair plan is signed.
• Photograph VIN stickers, odometer, tire date codes, and serial numbers of major appliances.
• Confirm the title handling process and your state’s registration requirements.

Escalation Path if Things Go Wrong

• Escalate in writing to the sales manager and service manager with a timestamped issue list.
• Loop in the RV manufacturer’s customer service and regional rep when warranty or parts stall.
• If unresolved, consider complaints to the Colorado Attorney General and the FTC complaint assistant.
• Share a factual timeline in owner forums and on YouTube; creators such as Liz Amazing have amplified buyer stories that pushed faster resolutions.

Balanced Note

Some customers report positive sales interactions and successful service resolutions at Humphrey RV Montrose, including friendly staff and smooth transactions. In fairness, parts shortages and high service demand affect many RV dealerships across the country, not just this location. That said, the concentration of recent low-star reviews describing similar pain points indicates that shoppers should proceed carefully, verify defect remediation before funding, and keep leverage until every system works as promised.

Final Recommendation

For a purchase as complex and repair-prone as an RV, the pattern of complaints visible across public platforms should inform your approach to Humphrey RV Montrose. Protect yourself by using an independent inspector, refusing unnecessary upsells, locking in external financing, demanding transparent out-the-door quotes, and verifying warranty obligations in writing. If you’ve already experienced issues with this dealership, would you post a brief timeline and outcome to help the next buyer?

Given the volume and nature of recurring consumer complaints cited in public reviews—especially around pre-delivery quality, repair delays, and sales/finance transparency—we do not recommend proceeding with a purchase from Humphrey RV Montrose unless the dealership agrees in writing to a thorough, independent inspection and resolves all findings prior to funding. If these conditions cannot be met, consider evaluating other RV dealerships with stronger, recent customer satisfaction records.