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Indy RV Cedar- Cedar City, UT Exposed: Out-the-Door Price Jumps, Defects at Delivery, Long Repairs

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Indy RV Cedar- Cedar City, UT

Location: 975 W 200 N, Cedar City, UT 84720

Contact Info:

• Sales: (435) 238-7700
• sales@indyrv.com
• info@indyrv.com

Official Report ID: 4475

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

AI-powered research tools have systematically collected and analyzed public information to produce this report on Indy RV Cedar (Cedar City, Utah)

Indy RV Cedar in Cedar City, UT operates as a privately held RV dealership location serving southern Utah and surrounding markets. While not positioned as part of a large national chain, it is presented to consumers as a local, community-focused operation. This report synthesizes patterns in public reviews, forum discussions, and consumer complaints to help shoppers make an informed decision before buying, trading, or servicing an RV here.

Start with primary-source feedback: consumers can review real customer accounts on the dealership’s Google Business Profile. Use this link and choose “Sort by Lowest rating” for the most critical and recent issues: Google Business Reviews for Indy RV Cedar – Cedar City, UT.

Note: To preserve accuracy and avoid misquoting, this report summarizes and paraphrases public complaints and allegations; readers are strongly encouraged to verify individual experiences directly in the reviews and forums linked throughout.

For independent perspectives on dealership practices across the RV industry, many shoppers watch investigative consumer content and field reports on the Liz Amazing YouTube channel. Search within her channel for the dealership or brands you’re considering.

Community Research: Where to Vet Real Owner Experiences

Before you buy, join owner communities and compare notes across multiple sources. These can reveal recurring patterns that salespeople may not disclose:

Have you dealt with this store already? Add your experience for other shoppers.

Critical Pre-Purchase Step: Hire a Third-Party RV Inspector

(Serious Concern)

Across the RV industry, many of the most expensive problems surface after delivery—when warranty queues are long and you’ve lost leverage. A professional, third-party inspection before signing is your best protection. If a dealership refuses to allow an independent inspection on their lot or at a nearby service pad, treat that as a red flag and consider walking away.

  • Find a local pro: Use this search to locate certified inspectors near Cedar City or your area: Search for RV inspectors near me.
  • Why it matters: Buyers reporting defects after delivery often face service backlogs lasting weeks or months—lost camping plans, storage fees, and continued loan payments while the RV sits at the dealer.
  • Inspection leverage: Document punch-lists and insist on written commitments and timelines for fixes before final payment. If it’s not in writing, it’s not real.

Want to warn or help other shoppers? Post what happened in your situation.

Sales and Pricing Practices Reported by Consumers

Sales Tactics, Transparency, and “Out-the-Door” Surprises

(Serious Concern)

In low-star Google reviews, shoppers describe experiences that raise questions about transparency. Patterns alleged in consumer feedback include:

  • Price shifts late in the deal: Customers describe unexpected fees or add-ons appearing late in paperwork, causing “out-the-door” totals to balloon.
  • Pressure to sign quickly: Reports highlight time pressure tactics—tight deadlines for “today-only” pricing or conditioned approvals that steer buyers into less favorable terms.
  • Discrepancies between verbal promises and contracts: Buyers say they were told items would be included or fixed before pickup, but found these items missing or not completed on delivery day.

To verify, review detailed 1–2 star accounts here: Indy RV Cedar – sort reviews by Lowest rating.

Finance Department: High APRs and Add-On Products

(Moderate Concern)

Multiple consumer narratives detail surprise finance terms, add-on products, and costly protections. Allegations include:

  • High interest rates despite good credit: Buyers say they were offered higher APRs until pushing for better options or stating they had outside financing.
  • Bundled or pre-checked add-ons: Extended service contracts, gap, nitrogen tires, paint/fabric protection, and alarm packages can add thousands. Consumers claim some items were not clearly explained or were difficult to remove.
  • Disclosures in fine print: Buyers report they only recognized some add-ons after carefully re-reading contracts at home.

Tip: Always request a clean, line-item “out-the-door” quote and a copy of any F&I menu before agreeing to credit pulls.

For broader F&I awareness, consider industry-focused content such as consumer advocacy work by Liz Amazing, then search her channel for the dealership or brands you’re evaluating.

Trade-In Valuations and Equity Erosion

(Moderate Concern)

Some buyers say their trade-ins were initially appraised reasonably, only to be revised downward upon deal finalization or delivery. Complaints include:

  • Low-ball offers compared to market pricing: Customers report discrepancies between trade-in valuations quoted early versus final numbers.
  • Reconditioning deductions: Added deductions for minor cosmetic issues detected at the last minute.
  • Timing pressure: Consumers describe feeling cornered into accepting revised trade figures to avoid restarting the purchase elsewhere.

Protect yourself by getting multiple written offers (online and local) before stepping into the dealership, and separate the new purchase negotiation from trade-in negotiations.

Delivery Quality and Post-Sale Support

Pre-Delivery Inspection (PDI) and Condition on Pickup

(Serious Concern)

Repeated themes in low-star reviews include RVs delivered with unresolved defects, incomplete prep, or missing parts. Typical issues reported:

  • Leaks and sealant problems: Caulking gaps, roof seam concerns, or undersink plumbing leaks discovered immediately after delivery.
  • Electrical and appliance faults: Non-functioning fridges, furnaces, slide mechanisms, or 12V systems that should have been caught by a thorough PDI.
  • Missing items or accessories: Buyers claim promised add-ons (spare keys, hoses, TV remotes) were not included as expected.

Insist on a live walkthrough with utilities connected and a punch-list sign-off. If you’re not satisfied, delay accepting delivery. Again, consider a pro inspection: Find an RV inspector near you.

Did your delivery go smoothly or not? Tell future buyers what you found.

After-Sale Service Access, Delays, and Communication

(Serious Concern)

Post-sale experiences in negative reviews often focus on slow service scheduling, parts delays, and communication gaps. Allegations include:

  • Lengthy repair timelines: Weeks to months waiting for appointments or parts, during which camping plans are canceled and monthly payments continue.
  • Limited escalation paths: Customers report difficulty reaching managers or getting timely updates; voice mails or emails go unanswered.
  • Incomplete or repeat repairs: Units returning with recurring leaks, slide issues, or electrical faults, leading to multiple service visits.

Document every interaction and keep a dated log. If a promised completion date slips, request written updates and explore warranty-authorized mobile repair options if allowed by the manufacturer.

Paperwork, Title, and Registration Issues

(Moderate Concern)

Some reviews describe delayed paperwork or title transfer problems. While delays can stem from manufacturers or state processing, repeated consumer accounts point to headaches such as:

  • Temporary tags expiring before permanent plates arrive
  • Delayed title delivery or lien recordings
  • Errors requiring repeated DMV visits

Know your rights: Utah titling and registration information is maintained by the state DMV: Utah DMV – Title and Registration. If promised timeframes slip, escalate in writing and consider filing with state consumer protection.

Warranties, Recalls, and Safety Considerations

Extended Warranties and Added “Protections”

(Moderate Concern)

Low-star reviews across the industry show a frequent pattern: expensive service contracts that are misunderstood or under-deliver. Reported issues include:

  • Claim denials on common failures because items are “wear and tear” or deemed pre-existing.
  • Deductibles and exclusions that erase perceived savings.
  • Difficulty canceling contracts or obtaining pro-rated refunds after an early payoff or sale.

Read the full contract before signing; do not rely on a brochure or a one-page summary. The FTC’s warranty guidance is a useful primer: FTC: Businessperson’s Guide to Federal Warranty Law (Magnuson-Moss).

Recall Awareness and Parts Sourcing

(Moderate Concern)

RVs can carry multiple safety recalls spanning chassis, axles, propane systems, appliances, and tires. Consumers should independently verify open recalls by VIN and not rely solely on dealer assurances. Check recalls through official channels and press for timely parts orders.

For broader context and buyer strategies around repairs and recalls, many consumers follow investigative videos on Liz Amazing’s channel and search for the specific issue or model.

Legal and Regulatory Warnings

Potential Legal Exposure Based on Consumer Complaints

(Serious Concern)

When patterns appear in public complaints—such as undisclosed fees, inconsistent representations, or warranty runarounds—several legal frameworks can come into play. While only a court or regulator can determine violations, consumers should be aware of these protections:

  • Magnuson-Moss Warranty Act (Federal): Governs written warranties and deceptive warranty practices. Learn more: FTC Warranty Law Guide.
  • FTC Holder Rule: If you finance through the dealer, the Holder Rule can preserve your right to assert claims against the finance company. Details: FTC Holder Rule.
  • Truth in Lending Act (TILA): Requires clear disclosure of credit terms and APRs; unexpected add-ons impacting cost merit scrutiny.
  • State Consumer Protection: Utah’s Division of Consumer Protection handles deceptive and unfair trade practice complaints: Utah Division of Consumer Protection. The Utah Attorney General’s office also provides consumer resources: Utah Attorney General.
  • Vehicle Title/Registration Requirements: Dealers must process title and registration within state timelines. Reference: Utah DMV – Title and Registration.

If you believe you’ve experienced deceptive practices, document everything and consider filing complaints with the BBB and Utah consumer protection, and consult a consumer attorney if losses are significant.

Product and Safety Impact Analysis

Real-World Consequences of Defects and Service Delays

(Serious Concern)

Reported defects at delivery or soon after—leaks, electrical shorts, slide malfunctions, brake or axle issues—can create immediate safety risks and significant cost exposure. The risks include:

  • Water intrusion: Hidden leaks accelerate rot, mold, and delamination—problems that can total an RV’s value if not addressed promptly.
  • Propane and electrical hazards: Misrouted lines, faulty regulators, or shorts can cause fires or carbon monoxide poisoning.
  • Running gear failures: Tire blowouts, axle misalignment, or brake problems can lead to catastrophic accidents.
  • Financial impact: Prolonged repairs mean loan payments and insurance premiums continue while you can’t use the unit; resale value may drop with a history of repairs.

Owners should immediately document issues with photos and dated notes, submit warranty claims in writing, and request interim safety checks. If the dealer is backlogged, ask manufacturers about other authorized service centers or mobile technicians.

How to Protect Yourself if You Still Want to Buy Here

Transaction Checklist

(Serious Concern)

  • Independent Inspection First: Hire a third-party inspector and do not finalize payment until all punch-list items are resolved or in writing with firm dates. Search: RV Inspectors near me.
  • Out-the-Door Price: Get an itemized written quote with every fee and add-on. Decline items you do not want.
  • Financing Comparisons: Arrange a pre-approval through a credit union or bank before visiting. Use it as leverage to avoid inflated APRs.
  • Trade-In Documentation: Secure purchase offers for your current RV in writing from multiple sources before negotiating at the dealership.
  • Delivery Walkthrough: Test every system (water, propane, electrical, slides, appliances) with power and water connected. Do not take delivery if systems fail.
  • Title/Registration Timeline: Ask for written confirmation of processing timelines and tracking. Know Utah DMV expectations: Utah DMV.
  • Warranty Clarity: Get all promises in writing, including parts orders, labor coverage, and estimated completion dates.

Have tips that saved you from problems? Share the advice other shoppers need.

Evidence and Further Research Links (Use These to Verify Claims)

The links below are formatted to help you search for issues related to Indy RV Cedar – Cedar City, UT. Open and review results carefully, and prioritize first-hand accounts.

If you locate a detailed thread or video, paste the link and highlights for other readers: Contribute your research here.

Context: Why Upsells and Warranties Often Disappoint

F&I Department Incentives vs. Customer Outcomes

(Moderate Concern)

Dealership finance staff are typically compensated on products they sell: extended warranties, maintenance plans, tire/wheel, etch, alarms, paint and fabric “protection,” and gap. This creates an inherent tension with consumer goals. Key risks:

  • Overpriced products with limited coverage relative to real-world failures.
  • Duplicative protections (e.g., roadside assistance already included with your insurer or RV club).
  • Hard-to-use benefits due to strict claim procedures, deductibles, or exclusions.

Bring a cooling-off rule for yourself: never sign the same day you see the numbers. Take contracts home and read every clause. Many shoppers report feeling much better prepared after watching consumer explainers—try searching the Liz Amazing channel for RV finance pitfalls as part of your prep.

What Consumers Report Most Often at Indy RV Cedar

Common Themes in Low-Star Reviews for the Cedar City, UT Location

(Serious Concern)

While experiences vary, these are recurring themes in negative reviews visible when sorting by “Lowest rating” on the Cedar City Google Business Profile:

  • Promises not reflected in paperwork: Items “to be included” or “fixed before pickup” weren’t documented, and later disputed.
  • Warranty service delays: Long waits, slow parts, and limited communication on status.
  • Issues discovered immediately post-delivery: Leaks, slides or jacks failing, non-functional appliances.
  • Surprise fees or add-ons at signing: Consumers say totals rose due to protection packages or dealer fees added late.
  • Trade-in dissatisfaction: Appraisals shifting or deductions added near signing.

Review the most recent 1–2 star accounts yourself here: Indy RV Cedar – Cedar City reviews (sort by Lowest rating).

Objectivity Check: Any Positives?

Isolated Good Experiences

(Moderate Concern)

Even within critical review clusters, some customers point to friendly staff, quick fixes on specific issues, or fair pricing on certain units. These highlight that variability exists—your experience might differ. However, when consistent patterns of service delays or delivery defects appear in public feedback, consumers should plan accordingly: bring an inspector, get every promise in writing, and negotiate from data, not hope.

Bottom Line: Should You Buy from Indy RV Cedar (Cedar City, UT)?

Public reviews for this specific location reveal serious, recurring concerns about post-sale service delays, transparency around add-ons, and delivery quality control. While every dealership can have a mix of positive and negative reviews, the risk factors here are substantial enough to require extra caution, and an insistence on third-party verification and clear documentation.

Recommendation: We cannot confidently recommend proceeding with Indy RV Cedar in Cedar City, UT without extraordinary precautions. If the dealership will not accommodate a thorough third-party inspection, provide an itemized out-the-door quote without unnecessary add-ons, and commit in writing to resolve all documented defects before final payment, consider other dealerships with stronger, more consistent customer feedback and service performance.

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Comments

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