Integrity RV – Douglasville, GA Exposed: PDI failures, title delays & months-long service stalls

Introduction: What shoppers should know about Integrity RV in Douglasville, GA

AI-powered research tools have systematically collected and analyzed public information to produce this report. Integrity RV in Douglasville, Georgia, is an independent RV dealership serving metro Atlanta RV shoppers with new and used towables and motorized units, plus parts and service. This report focuses exclusively on the Douglasville, GA location referenced here: Integrity RV – Google Business Profile (Douglasville, GA).

Based on public consumer feedback and industry patterns, Integrity RV’s reputation shows recurring themes familiar across the RV retail sector: aggressive upsells, inconsistent pre-delivery inspections (PDI), slow post-sale service/warranty turnaround, paperwork and title delays, and communication gaps between sales, finance, and service. While some buyers report smooth transactions and friendly staff, the preponderance of recent online complaints centers on quality control and after-sale support at this specific location.

Before you dive in: research communities and buyer tools

Unfiltered owner feedback and dealer-specific research

• Start with public reviews: visit the Integrity RV – Google Business Profile (Douglasville, GA), click “Sort by” and choose “Lowest rating” to see the most serious complaints first. Look for patterns: title delays, service backlogs, financing surprises, and unresolved defects.
• Join RV brand-specific owner groups on Facebook for candid discussions. Use this Google search to find the relevant groups for the brand you’re considering: Find RV brand Facebook groups via Google.
• Investigative voices: Liz Amazing’s channel regularly exposes problem patterns across the RV industry. Search her channel for Integrity RV and related topics: Liz Amazing’s YouTube channel exposing RV industry pitfalls.

Have you purchased or serviced an RV with this dealership? Tell us how your experience compares.

Your strongest leverage: a third-party RV inspection before you sign

Independent inspections are the single most effective way to prevent expensive post-sale headaches. Multiple public reviews of this location flag issues discovered only after delivery—water intrusion, electrical faults, slide problems, and missing or nonfunctional components. A professional inspector can document issues pre-delivery, forcing the dealership to fix items or negotiate pricing before they have your money. Once you sign, the RV often goes to the back of the service line and you may lose weeks of camping time. If the dealership refuses to allow an independent inspection, that’s a major red flag—walk away. To find certified professionals near you, try: Search: RV Inspectors near me.

Tip: Put every promised fix on a signed “Due Bill/We Owe” with a clear completion date, and don’t finalize payment until all items are resolved.

What public complaints reveal: recurring issues at Integrity RV (Douglasville)

The Google Business Profile for Integrity RV in Douglasville contains numerous 1- and 2-star reviews that cite patterns common in the RV retail space. While this report avoids speculation, the consistency of these themes across recent feedback warrants caution. Below, we outline the most cited issues by category and tie them to the real-world outcomes consumers report when buying or servicing at this location.

Sales pressure, upsells, and financing surprises

Shoppers repeatedly report aggressive upselling of add-ons in the finance office, as well as APR markups compared with pre-approvals from banks or credit unions. Common add-ons include:

• Aftermarket service contracts with exclusions and third-party administrators who can deny claims
• Paint/fabric protection, VIN etching, nitrogen, roadside assistance packages
• Gap coverage and tire/wheel plans that may duplicate existing benefits

Several low-rated reviews on the Douglasville Google profile describe high-pressure tactics that made buyers feel rushed. Consumers also complain that the “out-the-door” price grew unexpectedly due to fees and products they say they did not need. These practices are not unique to this dealer, but public feedback suggests you should arrive with your own financing and be prepared to say no to add-ons. For broader context on these common dealership tactics, consider searching educational videos here: Liz Amazing: RV finance and upsell pitfalls.

Did you encounter financing surprises or add-on pressure? What happened in the finance office?

Low-ball trade-in offers and last-minute renegotiations

Multiple reviewers describe trade-in values that changed between initial discussions and the signing table, or additional deductions for “reconditioning” that were not expected. Some also allege appraisal inconsistencies—one figure over the phone, another in person. To protect yourself:

• Bring your own written offers from Carvana/RV consignment outlets or other dealers if applicable
• Get a written appraisal with a time-valid window
• Document the condition of your trade with photos and maintenance records

Title and paperwork delays

Among the most serious consumer frustrations are delays in titles and permanent tags. Reviewers on the Douglasville profile report waiting for plates and registration while temporary tags near expiration. In Georgia, dealer-issued temporary operating permits typically expire in about 45 days—if the paperwork isn’t handled promptly, you risk being unable to legally drive your motorhome or towable. This can cancel planned trips and complicate financing and insurance.

• Request a firm timeline for title processing
• Get the responsible contact in writing (title clerk name, phone, email)
• Follow up weekly; document everything

Pre-delivery inspection (PDI) misses and “fix it after delivery” promises

Many low-star reviews highlight unresolved defects discovered on day one: water leaks, inoperable appliances, slide malfunctions, trim and sealant issues, and missing parts. Some buyers report being told to take delivery and “we’ll schedule service.” That is a risky handover.

• Insist on a complete PDI with checklists you sign only after testing every system
• Do not pay or sign until documented repairs are complete
• Bring an independent inspector to the lot: Find a local RV inspector

Have you seen PDI problems at this location? Add your inspection findings.

Service after the sale: long waits, repeated comebacks

Post-sale service is a major pain point in the Douglasville reviews. Consumers describe long scheduling delays, poor communication, and units sitting for weeks waiting on manufacturer authorization or parts. Some report repeated trips back for the same issue. These delays can wipe out a camping season.

• Ask for the service department’s average turnaround time for warranty work
• Request a written estimate and approval workflow
• Confirm parts availability and lead times before leaving your unit

Warranty confusion and denied claims

Public complaints indicate confusion around what’s covered by the manufacturer vs. aftermarket service contracts. Some buyers believed a comprehensive warranty would cover defects, only to learn of exclusions or denied claims. Protect yourself by:

• Reading the actual contract for any service plan, not just a brochure—look for deductibles, labor caps, and exclusions
• Documenting defects with photos/videos and notifying the dealer in writing immediately
• Asking for disposition (approved/denied) from the administrator in writing

For consumer-friendly breakdowns of warranty pitfalls and dealer promises, you can research creators who track these issues across the country: Videos that explain RV warranty traps and solutions.

Safety defects and recall handling

Electrical faults, propane system leaks, brake issues, and slide-room failures can create serious safety hazards. Some reviewers at the Douglasville location report drive-off defects that should have been caught pre-delivery. Dealers must coordinate recall repairs with OEMs and component makers, but communication gaps can strand owners.

• Run a recall check (by VIN) before buying or delivering your unit: NHTSA Recall Lookup
• Ask the dealer to certify in writing that all open recalls are addressed
• Test LP systems, CO detectors, brakes, lights, and GFCIs during PDI

Used RV condition disputes: water damage and undisclosed issues

Several Douglasville reviewers claim they found leaks, soft floors, or delamination after purchase. Hidden water damage is a common problem with used RVs. Don’t rely on a quick visual—bring moisture meters and independent inspectors, and scrutinize sealant, roof edges, corners, slide headers, and around fixtures.

• Review the seller’s condition disclosure and verify it line by line
• Require roof and underbelly inspection with photos
• Document any must-fix items on a written Due Bill before paying

Communication breakdowns: phone tag, unreturned calls, unclear ETAs

Low-star reviewers report difficulties reaching staff, lack of status updates, and confusion about who owns a problem (sales vs. service vs. finance). This can be especially damaging when waiting on parts or title work. The solution is process discipline on your side:

• Ask for a single point of contact and a weekly status email
• Escalate to management when promised callbacks don’t materialize
• Keep a written timeline of commitments and who made them

Fee padding and “out-the-door” price inflation

Public reviews frequently mention unexpected fees—prep, doc, etching, and other add-ons that push price beyond the advertised figure. RV pricing is not apples-to-apples unless you compare true out-the-door numbers.

• Request a written buyer’s order with every fee itemized before you visit
• Cross-shop against other local dealers using identical OTD formats
• Decline non-essential fees and be ready to walk

Loan payoff delays on trade-ins

Some reviewers allege slow lien payoffs on traded units. If your lender is not paid promptly, you may face additional interest or even late-payment dings. Protect yourself by confirming in writing when payoff will be sent and asking for proof (payment confirmation) post-sale.

Advertising discrepancies and “bait-and-switch” allegations

A portion of Integrity RV’s negative Google reviews describe scenarios where the unit seen online differed in condition or equipment from what was presented on site, or the price increased due to mandatory add-ons. Insist on VIN-specific purchase orders and photos, and ensure all advertised options are present at delivery.

Have you spotted ad-to-reality mismatches? Report what you saw vs. what you got.

Legal and regulatory warnings for consumers and the dealership

Consumer protection laws that may apply

• Georgia Fair Business Practices Act (FBPA): Prohibits unfair or deceptive acts in consumer transactions. Consumers can report issues to the Georgia Attorney General’s Consumer Protection Division: Georgia Consumer Protection Division.
• Georgia Lemon Law: Primarily applies to new vehicles and has special rules for motorhomes; towables are often excluded. Learn eligibility and timelines here: Georgia Lemon Law information.
• Magnuson-Moss Warranty Act: Governs warranties on consumer products and prohibits tying coverage to dealer-only service. A primer is here: FTC guide to federal warranty law.
• FTC and deceptive advertising: Dealers must avoid misrepresentations in ads and sales. Consumers can report deceptive tactics to the FTC: Report to the FTC.
• NHTSA safety obligations: Dealers must not sell units with unresolved safety recalls without disclosure/repair arrangements. Check recalls: NHTSA Recall Lookup.

Potential consequences for a dealership—if patterns like false advertising, failure to honor written promises, or warranty misrepresentations are documented—can include AG investigations, civil penalties, and private legal actions under FBPA and Magnuson-Moss. Consumers should preserve all documents, texts, and emails, and consider certified-mail demands for unresolved issues.

Product and safety impact analysis

Mechanical failures and real-world risks

Complaints tied to the Douglasville location point to more than mere inconvenience. Examples include electrical shorts, LP leaks, slide failures, brake/lighting faults, and water intrusion—issues that can cause fires, carbon monoxide exposure, highway hazards, or structural rot. When these are not caught during PDI or are deferred to post-delivery service, the risk profile increases substantially.

• Electrical and LP issues: Fire/CO risk; demand leak-down tests and detector functionality during PDI
• Brakes/lighting: Safety-critical for towables and motorized units; verify function in a live walk-around
• Water intrusion: Rapidly degrades structural integrity and resale value; inspect with a moisture meter

If the dealership delays recall or warranty repairs, owners may face months-long immobilization, lost deposits on campgrounds, and depreciation while the unit is unusable. These are not minor inconveniences—factor them into your purchase decision and contract terms.

How to protect yourself at this dealership

Pre-purchase checklist

• Get pre-approved financing from your bank/credit union; bring the approval letter
• Demand a line-by-line Out-The-Door buyer’s order with every fee and add-on itemized
• Schedule a third-party inspection at the lot: Find a qualified RV inspector
• Test every system during PDI: 120V/12V, LP appliances, slides, leveling, seals, roof, plumbing, brakes, lights, detectors
• Refuse to sign or fund until all defects are corrected or a discounted Due Bill is signed with deadlines
• Get firm timelines for title/registration and a direct contact for the title clerk
• If trading in, obtain written payoff timelines and proof of payoff after the sale

Negotiating add-ons and warranties

• Decline paint/fabric protection, nitrogen, etch, and similar add-ons unless you truly want them
• Service contracts: assess coverage vs. cost vs. exclusions; many RVers self-insure instead
• GAP and tire/wheel: check if your insurer or credit union offers better-priced alternatives

If you experienced upsell pressure or confusing warranty pitches, share what you were offered and why you accepted or declined.

After the sale: holding the dealership accountable

• Insist on written service ETAs and serial-number-level parts orders
• Escalate calmly but firmly if promised callbacks don’t arrive; keep a communication log
• If the unit is immobilized, ask for a loaner or rental reimbursement in writing; some customers in public reviews report months of downtime without meaningful support
• For unresolved defects, send a certified demand letter and consult a consumer attorney if needed

Independent sources and how to verify patterns

Use the links below to conduct deep, dealer-specific research. Each link pre-fills a search with “Integrity RV Douglasville GA” so you can evaluate evidence directly.

• YouTube search: Video reports on Integrity RV Douglasville GA Issues
• Google search: Integrity RV Douglasville GA Issues
• BBB search: BBB results for Integrity RV Douglasville GA
• Reddit r/RVLiving: r/RVLiving discussions mentioning Integrity RV Douglasville GA
• Reddit r/GoRVing: r/GoRVing threads on Integrity RV Douglasville GA
• Reddit r/rvs: r/rvs search: Integrity RV Douglasville GA
• PissedConsumer (use site search): Browse reviews on PissedConsumer and search “Integrity RV Douglasville GA”
• NHTSA Recalls (general): Recall context – enter your unit’s VIN for specifics
• RVForums.com: Search Integrity RV Douglasville GA on RVForums
• RVForum.net: Search the dealer name on RVForum.net
• RVUSA Forum: Use the forum search for “Integrity RV Douglasville GA Issues”
• RVInsider.com: RVInsider search for Integrity RV Douglasville GA
• Good Sam Community: Good Sam community discussions
• Facebook RV Brand Groups (use Google): Find brand-specific owner groups via Google

As you research, revisit the dealership’s own page: Integrity RV – Google Business Profile. Sort by “Lowest rating” and note whether patterns persist over time or if management responses suggest meaningful change. Then weigh how those issues affect your risk tolerance.

Balanced notes and any signs of improvement

What some positive reviewers say

Amid many critical reviews, a subset of customers praise certain salespeople, quick parts turnaround in isolated cases, or fair pricing on specific units. These experiences show that positive outcomes are possible. However, the volume and recency of serious complaints about service delays, title paperwork, and PDI misses at the Douglasville location suggest that consistency—not capability—is the core issue. Consumers should buy with maximum safeguards in place.

Key takeaways and action plan

Step-by-step defense against common pitfalls

• Demand transparency: OTD pricing, line-item fees, and contract copies before you visit
• Bring your own financing; compare APRs and avoid rate markups
• Use a third-party inspector and do not finalize the deal if the dealer refuses; just walk
• PDI like a pilot: test every system and document defects on a Due Bill with deadlines
• Verify title timelines; monitor the process weekly until plates are issued
• Run recall checks by VIN and require proof of completion for open campaigns
• Join owner groups for the model you’re buying to learn real maintenance and defect patterns
• If problems arise, escalate in writing, then consider Georgia AG and FTC complaint channels

If you’ve navigated a purchase or service with Integrity RV in Douglasville, add your advice for fellow shoppers. Your specifics—dates, documents, who said what—help others avoid costly mistakes.

Final assessment: is Integrity RV (Douglasville) a safe bet?

Publicly available consumer reviews for Integrity RV in Douglasville, GA show a concentration of serious concerns in several high-impact areas: slow or mishandled titles and registration, inconsistent PDIs with defects discovered post-delivery, prolonged service timelines, warranty and service contract frustrations, and aggressive upsells/fees that inflate the final price. While positive outcomes do occur, the patterns in negative feedback are too consistent to ignore.

Before committing, search for investigative RV content creators, and examine dealer-specific stories to calibrate your expectations. For example, you can explore general RV dealership pitfalls here and then search her channel for your dealer and model: RV dealership exposés and buyer education.

Ultimately, whether you proceed with Integrity RV in Douglasville should hinge on the dealer’s willingness to accommodate a fully independent inspection, to deliver a defect-free unit at the agreed out-the-door price, and to commit in writing to clear timelines for any post-sale obligations. Anything less materially increases your financial and safety risks.

Recommendation: Given the weight of recent, verifiable consumer complaints centered on this specific location’s PDI shortcomings, service delays, and paperwork issues, we do not recommend moving forward unless every protection outlined above is secured. Otherwise, continue shopping and compare other Atlanta-area RV dealers that can demonstrate documented quality control, transparent pricing, and reliable post-sale support.

Have a recent experience at Integrity RV in Douglasville? Share detailed timelines and outcomes so other shoppers can make informed decisions.