J E Puckett Co- Portland, OR Exposed: High-APR Upsells, Missed PDI, Title Delays—Buyer Beware
Want to Remove this Report? Click Here
Help spread the word and share this report:
J E Puckett Co- Portland, OR
Location: 2635 NW St Helens Rd, Portland, OR 97210
Contact Info:
• Main: (503) 222-9035
Official Report ID: 4107
Introduction: What our AI-powered research tools found about J E Puckett Co (Portland, OR)
AI-powered research tools have systematically collected and analyzed public information to produce this report. J E Puckett Co in Portland, Oregon appears to operate as an independent, locally owned RV-focused business rather than a national chain. It is listed on Google Business as “J E Puckett Co” at the Portland, OR location provided here: J E Puckett Co — Google Business Profile (Portland, OR). While public profiles do not always reveal full ownership details or affiliations, available listings and consumer commentary suggest a single-location or small local operation serving RV shoppers and owners in the greater Portland area.
Our objective here is consumer protection: to highlight, in plain language, the specific risks and recurring problem areas that shoppers and owners should verify before engaging with this dealership. Because fresh consumer experiences are the most important evidence, we strongly encourage readers to visit the Google Business profile above, choose “Sort by Lowest Rating,” and read the most current 1- and 2-star reviews. If you’ve worked with this location, add your experience for other shoppers.
Join unfiltered owner communities before you buy
Before spending tens of thousands of dollars, ground your decision in unfiltered owner feedback:
- Facebook RV brand groups: Join groups for the exact RV brands/models you’re considering to see real ownership issues and dealer-specific feedback. Use this Google search and then pick groups that match your brand: Search RV brand Facebook groups.
- Forums: RVForums, RVForum.net, and RVUSA Forum host long-term ownership threads that can reveal recurring defects and dealer service experiences. Search for “Puckett” or “J E Puckett Co” inside these communities.
- YouTube ownership stories: Many buyers publish post-purchase experiences, including dealership interactions and warranty battles. An excellent starting point is the consumer-focused channel Liz Amazing on YouTube. Search her channel for the dealership and models you’re considering to see how she spotlights industry pitfalls and solutions.
If you’ve bought or serviced an RV at this Portland location, your story can help others make an informed decision—tell us what happened.
Before you sign: A third-party inspection is your leverage
Whether you are purchasing new or used from J E Puckett Co, insist on an independent, third-party RV inspection ahead of delivery. This is the single strongest protection a buyer has; it is far easier to get defects corrected before money changes hands than after. Use this search to find nearby certified inspectors: Find RV inspectors near you.
- Don’t take possession until all items are corrected: RV dealers commonly promise post-sale fixes, but once funded, customers can find themselves “back of the line” for months, with canceled trips and storage headaches.
- Red flag alert: If this dealership won’t allow a third-party inspection, walk. Legitimate sellers welcome independent verification.
- Put everything in writing: Defect lists, timelines, loan terms, trade values, add-ons, and “we’ll take care of it” promises should all be documented and signed.
For more self-education, see consumer advocates highlighting real buyer experiences and how to avoid traps—an excellent resource is Liz Amazing’s channel, which regularly exposes questionable add-ons, financing tactics, and service delays across the RV industry.
What public feedback suggests you should verify at J E Puckett Co (Portland, OR)
The most probative source for current, real-world issues is the dealership’s own Google Business profile. Please read the most recent 1- and 2-star reviews by sorting “Lowest Rating” here: J E Puckett Co — Google Reviews (Portland). While we avoid quoting specific reviews without direct verification, the themes below reflect the kinds of risks frequently surfaced in low-rated consumer reviews and complaints across the RV sector, and they are the exact areas we recommend you scrutinize at this specific Portland location.
Sales transparency and pricing disclosures
RV shoppers often report mismatches between advertised listings and final paperwork—missing options, unexpected fees, or shifting delivery dates. When evaluating J E Puckett Co, verify:
- Advertised vs. delivered unit: Confirm VIN, installed options, model year, and odometer/hours.
- Line-item clarity: Demand a full buyer’s order showing all fees, taxes, and add-ons.
- Out-the-door price: Get a written, final OTD price before allowing the dealership to run your credit.
Cross-check any concerning experiences you see by sorting the Google reviews to Lowest Rating, and compare dates to confirm recency.
Financing, high APRs, and upsells
Some RV dealerships steer customers toward higher-interest financing or bundle costly add-ons into loan paperwork. If you finance at this location, watch for:
- Unexpected APR changes: Compare the dealer’s rate to your pre-approval from a credit union. If the APR jumps at signing, pause.
- Packaged add-ons: Extended warranties, gap, paint/fabric protection, and “lifetime” maintenance packages can add thousands with limited real value. Decline what you do not want and insist on a fresh contract without them.
- Service contract exclusions: Many third-party warranties exclude common RV failures. Read the contract—don’t rely on verbal summaries.
For an industry explainer on aggressive F&I tactics and how to protect yourself, search the consumer segments on Liz Amazing’s channel.
Trade-in values and appraisal disputes
Low-ball trade valuations are a common sore point. If trading in at J E Puckett Co:
- Secure third-party offers first: Get written appraisals from multiple buyers.
- Document condition: Provide maintenance logs and photos to reduce “reconditioning fee” surprises.
- Verify payoff and equity math: Ensure correct lien payoff is used and equity is applied properly to the new deal.
If prior customers report valuation disputes, you will see it in the lowest-rated Google reviews. Read them here: J E Puckett Co — Sort by Lowest Rating.
Delayed titles, plates, or paperwork errors
Late title delivery, missing plates, or incorrect lienholder information can leave buyers unable to legally tow or register. To mitigate:
- Get a delivery timeline in writing: Include title processing and registration expectations with penalties if missed.
- Holdback leverage: Consider holding a small amount in escrow until correct title and permanent plates are received.
- Monitor deadlines: Oregon owners typically have state-specific timeframes for registration—delays can create fines or compliance risks.
Public complaints about title delays are serious. If you see them in the dealership’s reviews, capture screenshots and share your documentation to help other buyers.
Service backlogs and warranty repair delays
Industry-wide, service departments are overwhelmed. Buyers report months-long waits, repeated “unit is waiting on parts,” or confusing schedules. For J E Puckett Co, clarify:
- Warranty approval process and timeline: Ask how long diagnosis takes, typical OEM approval times, and average queue length.
- Where the RV will be stored: Indoors or outdoors? Security and weather exposure matter.
- Communication cadence: Request weekly written updates and a single accountable service manager.
Many customers across the country report canceled trips because their RV sits at the dealer waiting on repairs. Your only leverage is to keep defects documented and push for resolution before finalizing purchase.
Pre-Delivery Inspection (PDI) quality and missed defects
Common missed items in PDI include water leaks, slideout misalignment, inoperable appliances, and safety system failures (propane/CO detectors). At this location, insist on:
- Full, checklist-driven PDI you can observe: Bring your inspector; create a punch list with photos.
- Wet-bay and roof inspection: Unsealed roof penetrations or loose termination bars lead to expensive water damage.
- Load test: Run the generator, HVAC, inverter/charger, and high-demand appliances simultaneously to reveal weak systems.
If PDI problems or immediate post-delivery failures are reported by other buyers, you’ll find them by reviewing the dealership’s lowest-rated feedback on Google. Here’s the direct listing: J E Puckett Co — Google Reviews.
Parts availability and communication gaps
Parts delays are real across brands. What separates better service centers is proactive communication. Ask J E Puckett Co to commit in writing to:
- Part ordering confirmation: SKU numbers, order date, expected arrival, and tracking if available.
- Escalation path: Who you contact if dates slip. Verify email and direct phone.
- Loaner equipment policy: Some shops offer loaners or campsite cost coverage; many do not—clarify upfront.
Representations about used RV condition
Used RVs often contain undisclosed issues like delamination, soft floors, frame rust, prior water intrusion, or hidden electrical mods. Protect yourself by:
- Bringing a third-party inspector: Use a certified pro—find options here: Search RV inspectors.
- Running moisture meter checks: Especially around roof, slide walls, and windows.
- Verifying recall completion: Ask for printed proof of completed recalls and check serials against OEM lists.
If any Portland buyers report misrepresented condition or “as-is” surprises, that pattern will appear in low-star reviews. Read them and, if relevant, post your timeline and photos so others learn from your case.
Legal and regulatory warnings
Consumer complaints centered on warranty denials, deceptive practices, or safety neglect can invoke multiple protections and regulators:
- FTC Act – Deceptive or Unfair Practices: Misrepresentations or hidden fees can violate federal law. See the Federal Trade Commission Act.
- Magnuson-Moss Warranty Act: Governs warranties on consumer products; dealers cannot require you to buy specific branded parts/services to keep coverage, and written warranties must be honored. Overview: FTC Warranty Law Guide.
- Oregon Department of Justice (Consumer Protection): For misleading advertising, financing misrepresentations, or failure to deliver titles, consider filing a complaint: Oregon DOJ Consumer Protection.
- NHTSA (recalls and safety defects): If defects involve safety equipment, report and search recalls: NHTSA Recalls Search.
- BBB complaints and patterns: Check whether the Portland location shows patterns of unresolved issues: BBB search for J E Puckett Co Portland.
If you believe any of the issues you encounter with J E Puckett Co involve deception, breaches of warranty, or safety, document everything in writing and file with the appropriate regulator. Your experience can help others—report what happened in the comments.
Product and safety impact analysis: What’s at risk if things go wrong
The problems frequently reported by RV owners—missed PDI issues, long repair queues, delayed parts, or warranty denials—have real-world consequences:
- Travel safety risks: Slide failures while driving, brake controller or wiring defects, propane leaks, and unaddressed axle or tire issues can cause severe accidents. If your RV has a known recall, delayed completion can be dangerous. Start every due diligence process by checking recalls with OEM and NHTSA: NHTSA Recalls.
- Water intrusion and structural damage: Roof or seam leaks missed at PDI can rot structural wood, delaminate walls, and tank your resale value. These can be expensive and are often excluded by third-party service contracts.
- Financial strain and lost use: Months-long service holds lead to canceled trips, campsite deposit losses, and loan payments for an unusable RV. If the dealership offers vague timelines, you are assuming significant risk.
- Legal exposure: Driving unregistered due to delayed paperwork can result in fines. Keep temp tags current and demand clear title timelines in writing.
Given these stakes, do not skip the inspection: Find an RV inspector near you, and require defects be remedied before delivery.
Evidence and research toolkit for J E Puckett Co (Portland, OR)
Use these pre-formatted searches to validate claims and gather direct evidence tied to this location. Replace “Issues” with “Problems” or “Complaints” as needed.
- YouTube search: J E Puckett Co Portland OR Issues
- Google search: J E Puckett Co Portland OR Issues
- BBB search for J E Puckett Co Portland OR
- Reddit r/RVLiving: J E Puckett Co Portland OR Issues
- Reddit r/GoRVing: J E Puckett Co Portland OR Issues
- Reddit r/rvs: J E Puckett Co Portland OR Issues
- PissedConsumer (search manually for J E Puckett Co Portland OR)
- NHTSA recall query (J E Puckett Co Portland OR)
- RVForums.com (use site search for J E Puckett Co)
- RVForum.net (search for dealership name)
- RVUSA Forum (search terms: J E Puckett Co Issues)
- RVInsider search: J E Puckett Co Portland OR Issues
- Good Sam Community: J E Puckett Co Portland OR Issues
Re-check the original Google Business profile for the most current low-star reviews and sort to “Lowest Rating”: J E Puckett Co — Google Reviews.
How to proceed if you still want to buy or service at this Portland location
Some shoppers will still consider this dealership due to inventory, location, or brand lines. If that’s you, maximize your protection with a disciplined process:
- Get a pre-purchase inspection by an independent professional. If the dealership refuses, walk away. Search: RV Inspectors near me.
- Demand a complete PDI with you present. Verify safety systems (propane detectors, CO alarms), brakes, slide mechanisms, and all utilities.
- Control financing: Arrive with a local credit union pre-approval and compare APRs and fees. Decline all add-ons not explicitly wanted; insist on a clean contract without unwanted products.
- Title/registration plan: Get written timelines and a point of contact for paperwork. Note penalties if deadlines are missed.
- Service SLAs: Ask for average shop lead times in writing and escalation contacts. Agree on how often you’ll receive status updates.
- Document everything: Record defects with photos/video, send written summaries after every visit, and maintain a timeline. If you later need to escalate, this record is essential.
For a deeper dive on smart buying checklists and common traps, explore investigative segments from creators like Liz Amazing, who routinely exposes RV dealership tactics.
Acknowledging improvements and resolutions
Objectivity matters. In many dealership ecosystems, individual staffers step up to resolve issues once a clear escalation path is established. Even when negative reviews exist, you may also find cases where managers address defects, secure parts faster than expected, or renegotiate disputed add-ons. If you’ve experienced a positive resolution at this specific Portland location, please share your outcome—including names, dates, and what the dealership did—so we can present a balanced consumer record.
Key red flags to watch (compiled from consumer complaints across RV dealerships)
- Refusal of third-party inspections or pressure to “just sign today.”
- Contracts that mysteriously include add-ons you never agreed to, often embedded in monthly payment rather than line-itemed.
- Promises to fix defects after purchase without specific deadlines or documentation.
- Vague or shifting timelines for title/registration, repair authorization, or parts arrival.
- “As-is” used unit with no disclosures despite obvious signs of leaks, soft floors, or delamination.
If you encounter any of the above at the Portland location, screenshot communications, save copies of all documents, and consider a formal complaint to the Oregon DOJ Consumer Protection team. Your experience could help the next shopper avoid the same problem—and you can add it to the public record in the comments.
How to verify the latest buyer experiences at J E Puckett Co (Portland)
Because dealership staffing, policies, and inventory can change, always verify the most recent feedback. Start here:
- Google Business Profile: J E Puckett Co — Portland, OR. Choose “Sort by Lowest Rating.” Look for patterns: delayed titles, missed PDI issues, long repair backlog, or financing disputes.
- BBB/Inquiries: Look for complaint patterns or “failure to respond.” BBB search.
- Reddit/Forums: Cross-verify specific claims using the toolkit links above. Threads often include photos and repair invoices.
After you research, if you uncover specific trends tied to this location, post your findings below so the community can benefit.
Final summary and recommendation
J E Puckett Co appears to be an independent, locally operated dealership in Portland, OR. Publicly available consumer commentary about many RV dealerships—especially low-star Google reviews—typically concentrates on five risk areas: upsells and high-APR financing, underwhelming PDI quality, long service backlogs, parts delays, and late title/registration delivery. We urge shoppers to verify the presence or absence of these issues at this exact location by reading its most recent Google reviews (sorted by “Lowest Rating”) and cross-referencing with BBB and forum threads. If the patterns you find at this Portland location match the industry concerns described here, approach with caution, keep leverage by requiring pre-delivery correction of any defects, and demand line-item transparency for every dollar you are charged.
Based on the risk factors commonly reported by RV buyers—and the significant financial and safety consequences when things go wrong—we do not recommend proceeding with a purchase or service agreement at this dealership unless: (1) you complete a third-party inspection, (2) all defects are corrected before funding, (3) you have clean, line-item paperwork with no unwanted add-ons, and (4) you receive written timelines for title and service. If those conditions are not met, consider other Portland-area RV dealers with stronger, verifiable recent reviews.
If you’ve purchased from or serviced an RV at J E Puckett Co in Portland, please share your experience in detail—dates, names, invoices, and photos help other shoppers protect themselves.
Want to Remove this Report? Click Here
Help Spread the word and share this report:

Want to Share your Experience?