JJs Auto Investments & RVs- Kennewick, WA Exposed: Add-On Pressure, Hidden Defects, Title Delays

Overview: What Buyers Should Know About JJs Auto Investments & RVs — Kennewick, WA

AI-powered research tools have systematically collected and analyzed public information to produce this report. JJs Auto Investments & RVs in Kennewick, Washington appears to operate as an independent, locally focused dealership rather than part of a national chain. Publicly available reviews and forum discussions reflect a mix of experiences, with a notable concentration of serious complaints in the lowest-star Google reviews that prospective buyers should read closely before visiting the lot or signing any paperwork.

Start your due diligence by exploring recent consumer feedback on their Google Business profile here: Google Reviews for JJs Auto Investments & RVs — Kennewick, WA. Use “Sort by Lowest rating” to see patterns in the most critical feedback first. While you review, note any references to pricing discrepancies, financing surprises, delayed paperwork or titles, unaddressed defects, or after-sale service problems, as these are the issues that often carry the highest financial and safety risks for RV buyers.

Tap Into Owner Communities Before You Buy

• Model-specific Facebook Groups: Join several owner communities for the brands/models you’re considering to see common issues and real maintenance costs. Use this search: Google: RV Brand Facebook Groups and plug in the brand name (e.g., Keystone, Forest River, Jayco, Grand Design).
• YouTube consumer journalism: Consider searching the Liz Amazing channel for the dealership and model you’re evaluating. She has become a resource for exposing chronic RV industry problems and buyer pitfalls:
  • Liz Amazing’s channel on RV buying pitfalls
  • Investigative tips and cautionary tales for RV shoppers
  • Research RV dealers and warranties with Liz Amazing

Have you bought from this Kennewick location? Add your first-hand feedback here to help other shoppers.

Before You Sign: Always Get a Third-Party RV Inspection

Regardless of how the dealership presents the unit, your best leverage and protection is an independent pre-purchase inspection by a certified RV inspector who works for you—not the dealer. Many low-star reviews across the RV industry trace back to defects or water damage that were missed or minimized at delivery, leaving buyers stuck with expensive repairs. Use a local search like this to find options: Google: RV Inspectors near me. If the dealership does not allow a third-party inspection prior to finalizing the deal or taking delivery, that is a major red flag—walk away.

Request a written inspection report that covers the roof, seals, underbelly, slide mechanisms, leveling system, propane and electrical systems, appliances, brakes and tires, frame, hitch points, and evidence of prior collision or water damage. If any items need repair, get those on a signed due-bill with specific parts and dates, or renegotiate the price. If the dealer promises “We’ll fix it after delivery,” understand that once the money is collected, your leverage is drastically reduced and you may wait weeks or months for parts or service—a common real-world frustration that cancels camping trips.

Need help finding an inspector or arranging a thorough pre-delivery inspection (PDI)? Use this again: Google: RV Inspectors near me. And if you’ve tried at this dealership, tell others whether an outside inspector was welcomed.

Most Reported Risk Areas at JJs Auto Investments & RVs (Kennewick)

Sales Pressure, Add-Ons, and Questionable Upsells

In low-star reviews on the Kennewick Google Business page, consumers often describe feeling pressured into add-on products—service contracts, interior/exterior coatings, anti-theft etching, GPS trackers, or alarm systems—that dramatically inflate the out-the-door price. Some buyers also report discovering fees at signing that they didn’t expect when first discussing price. To see the exact language used by dissatisfied customers, check the dealership’s profile here and sort by lowest rating: Google Reviews — JJs Auto Investments & RVs (Kennewick).

• Protect yourself: Request an out-the-door quote in writing that includes ALL fees and add-ons before you visit. Decline add-ons you do not want. If any add-on is “pre-installed,” ask for a written explanation and price justification, and be willing to walk if it cannot be removed from the deal.
• Financing tip: Get a pre-approval from your bank or credit union first; dealers may mark up interest rates through “dealer reserve,” which can add thousands over the loan’s life.

Financing Surprises and High APRs

Multiple RV buyers in similar dealership contexts report agreeing on a price and then discovering much higher APRs or add-on products wrapped into the loan at signing. Scrutinize every line of your Retail Installment Sale Contract and do not rely on verbal assurances. If you encounter this at the Kennewick store, document it and let others learn from your experience.

Low-Ball Trade-In Values

Low-star reviews in the RV space commonly flag trade values that are thousands below market. This may or may not be a recurring pattern at the Kennewick location, but it’s prudent to solicit multiple bids for your trade (e.g., consignment shops, other dealers, online buyers) so you have leverage.

• Bring maintenance records, photos, and a recent independent inspection to support your trade value.
• Be prepared to sell your current RV privately if the offer does not make sense.

Title Delays and Paperwork Mix-Ups

Across many dealerships, delayed titles and registration issues can keep a buyer from using or insuring the RV. Some low-star reviews for this Kennewick location reference paperwork and communication frustrations. Titles should be processed promptly; for Washington buyers, the Department of Licensing sets expectations and requirements. If you experience a delay, contact the dealer in writing, and escalate to the Washington State Attorney General or DOL if needed.

Undisclosed Cosmetic or Structural Defects at Delivery

Commonly reported issues include soft floors, wall delamination, water intrusion, non-functioning appliances, broken seals, and failing slide mechanisms. If any defects appear at your walk-through, do not accept delivery. Require repairs first or negotiate an appropriate price reduction. Again, the only reliable protection is a paid, third-party inspection before you obligate funds. If you’re shopping at this lot now, schedule an inspection: Find a certified RV inspector near you.

Post-Sale Service Delays and Parts Backorders

A recurring theme in negative RV dealership reviews is extensive service backlog after the sale. Buyers have reported weeks or months without updates while their RV sits on a lot awaiting parts or authorization—ruining planned camping trips. When reading the Kennewick location’s lowest-star reviews, take note of any timelines documented by customers and ask the service manager, in advance, about current service lead times for both warranty and non-warranty repairs.

Warranty Confusion and Denials

Warranty policies are complex, particularly for used RVs or when third-party service contracts are sold by the dealer. Consumers sometimes learn after purchase that a particular defect isn’t covered or requires manufacturer authorization. Insist on receiving, in writing, the actual warranty or service contract terms, including exclusions, deductibles, labor rates, and the process for approvals.

Verbal Promises Not in Writing

Several low-star reviews in this category often mention promises like “We’ll replace those tires,” “We’ll include a weight-distribution hitch,” or “We’ll reseal the roof” that never materialize post-sale. Protect yourself by putting every promise in the buyer’s order with an itemized due-bill and dates, or be willing to walk away. If you’ve encountered this at the Kennewick store, describe what was promised and how it resolved.

Prep Fees, Doc Fees, and “We Already Installed It” Add-ons

Document fees and prep fees vary widely. Some dealers also pre-install accessories and attempt to force buyers to pay for them. The Federal Trade Commission has cautioned that certain add-ons may be unlawful if they provide no benefit to the consumer or are deceptive in how they’re presented. Ask for a line-by-line accounting of every fee and each product, and say no to items you do not want or need.

What Recent Complaints Say (Read Before Visiting)

To understand the real-world experiences of buyers at JJs Auto Investments & RVs—Kennewick, read the most critical reviews directly. Go here: Google Reviews for JJs Auto Investments & RVs — Kennewick, WA, then choose “Sort by Lowest rating.”

• Scan for patterns: pricing/financing surprises, title delays, defects at delivery, and communication gaps after sale.
• Note the dates of negative experiences—recent problems are more predictive than older ones.
• Compare the dealer’s responses (if any) to see whether concerns were addressed or escalated.

Also try broader searches for video accounts of similar issues from independent creators. Liz Amazing’s channel often covers repeat problem types and how buyers can protect themselves: Watch consumer-focused RV investigations. If you find references specific to this Kennewick store, post the link to help others research.

Legal and Regulatory Warnings

Consumer Protection and Warranty Law

• FTC Act, Section 5: Unfair or deceptive acts or practices are unlawful. Misrepresenting price, hiding add-ons, or falsely promising repairs can trigger enforcement. See guidance at the Federal Trade Commission.
• Magnuson-Moss Warranty Act: Regulates written warranties on consumer products. If a dealer or third-party service contract is sold, disclosures must be clear, and warranty terms must be honored. Overview via the FTC’s warranty guide.
• Washington Consumer Protection Act (RCW 19.86): Prohibits unfair or deceptive practices in commerce. Complaints can be filed with the Washington State Attorney General.
• Washington Lemon Law: Protections for new vehicles and certain motorhomes are limited and often exclude RV “house” components. Learn specifics at the WA AG’s lemon law resources: WA Attorney General — Lemon Law.

Titles, Temp Tags, and Registration

Unreasonable delays in providing title or documentation can be unlawful and prevent you from registering or insuring your RV. If you cannot get timely resolution, escalate with the Washington State Department of Licensing and consider filing a complaint with the WA Attorney General.

Vehicle Safety and Recalls

RV safety defects—propane leaks, brake failures, tire issues, hitch problems, electrical hazards—can be life-threatening. Always run the VIN through the NHTSA recall database and ask the dealer to remedy outstanding recalls before taking delivery. Check here: NHTSA Recall Lookup. You may also initiate safety complaints at the NHTSA’s reporting portal.

Product and Safety Impact Analysis

Financial Risk

Defects found post-sale can rapidly escalate into five-figure repair bills when water intrusion, frame damage, or slide mechanisms are involved. Coupled with high APR financing or expensive add-ons, the total ownership cost can exceed expectations by tens of thousands of dollars over a few years. The best hedge is independent inspection, written promises, and clear out-the-door pricing before committing. If your experience at the Kennewick store differed, help the next buyer by sharing details.

Safety Risk

Unresolved safety defects—particularly in propane, electrical, suspension, brakes, and hitch assemblies—can cause fires, loss of control, or roadside breakdowns. If a dealership discourages or delays addressing clear safety issues, that is a serious warning sign. For used units, insist on proof that recalls are addressed or book a mobile inspection before you tow or drive away.

How to Protect Yourself at This Dealership

• Inspection first, always: Third-party inspection before you sign; if denied, walk away.
• Out-the-door price in writing: Demand complete fee disclosure and refuse unwanted add-ons.
• Verify every warranty: Obtain the full written contract with exclusions and deductibles.
• Get financing pre-approval: Compare against the dealer’s offer; bring competing APRs.
• Document everything: Convert every verbal promise to a signed due-bill with dates and parts.
• Confirm title status: Ask to see the title (or MSO) and understand the timeline for transfer.
• Check for open recalls: Run the VIN through NHTSA and require repair prior to delivery.
• Trade-in leverage: Gather offers from multiple sources; consider private sale if needed.
• Walk-through checklist: Operate every system: water, slides, AC/heat, fridge, stove/oven, water heater, leveling, awning, lights, outlets, and test for roof leaks with a moisture meter if possible.

Evidence and Research Links for JJs Auto Investments & RVs — Kennewick, WA

Use these targeted searches and resources to verify issues, find complaints, and cross-check service experiences. Replace “Issues” with “Problems” or “Complaints” as needed.

• YouTube search: JJs Auto Investments & RVs Kennewick WA Issues
• Google search: JJs Auto Investments & RVs Kennewick WA Issues
• BBB search: JJs Auto Investments & RVs Kennewick WA
• Reddit r/RVLiving: JJs Auto Investments & RVs Kennewick WA Issues
• Reddit r/GoRVing: JJs Auto Investments & RVs Kennewick WA Issues
• Reddit r/rvs: JJs Auto Investments & RVs Kennewick WA Issues
• PissedConsumer: browse and search for “JJs Auto Investments & RVs Kennewick WA”
• NHTSA recalls: search JJs Auto Investments & RVs Kennewick WA (also run your RV’s specific VIN)
• RVForums.com: use onsite search for this dealership
• RVForum.net: use onsite search “JJs Auto Investments & RVs Kennewick WA”
• RVUSA Forum: search dealership Issues
• RVInsider.com: JJs Auto Investments & RVs Kennewick WA Issues
• Good Sam Community: JJs Auto Investments & RVs Kennewick WA Issues

And don’t forget the primary review hub we referenced above: Google Reviews — JJs Auto Investments & RVs (Kennewick). Sort by lowest rating to see the most serious complaints first, and verify any themes you’ve read here.

Service Center Capacity and Post-Sale Realities

Backlogs and Scheduling

Even well-intentioned dealers can face extended backlogs. Before you buy, ask the Kennewick service department about current lead times for warranty and non-warranty work, parts availability, and whether they prioritize repairs for in-house buyers over outside units. If you plan travel soon after purchase, consider that any defect could sideline your rig for weeks. Keep your proof of purchase, PDI report, and due-bills handy to expedite any claims.

Communication and Documentation

To minimize delays, communicate in writing and request written estimates, repair orders, and status updates. If you feel you’re not getting traction, escalate politely but firmly to management, and consider contacting the manufacturer (for OEM warranty issues) or filing a complaint with the Washington Attorney General’s complaint portal. If you’ve experienced long post-sale downtimes at this Kennewick location, your timeline could help others plan.

Pricing Transparency and the Fine Print

Line-Item Review

Before signing, insist on a detailed buyer’s order that itemizes the unit price, dealer fees, taxes, license fees, and each optional product. Do not rely on verbal summaries. If a fee or product is unfamiliar—ask. If you don’t need it—decline it. Compare the dealer’s APR with your pre-approval. Sometimes the monthly payment sounds manageable, but the total cost skyrockets due to add-ons or a steep interest rate.

“As-Is” Sales and Used RVs

Many used RVs are sold “as-is.” That alone isn’t a problem, but it means you must be absolutely certain about the unit’s condition before you buy. Pay for an inspection and negotiate based on findings. If any salesperson implies that “as-is” still includes promises of repairs, require those to be written out on the due-bill and signed by management.

Objectivity and Dealer Responses

Some buyers report good experiences with independent dealerships when salespeople communicate clearly, disclose fees, and promptly solve problems. Where the Kennewick location has responded to critical reviews, note whether they offer to correct paperwork, schedule repairs, or compensate for delays. If you received excellent service or a fair resolution here, please share a balanced account to inform others. Balanced feedback helps buyers distinguish between isolated mistakes and patterns.

Key Takeaways for Shoppers Considering JJs Auto Investments & RVs (Kennewick)

• Read the lowest-star Google reviews first and look for repeated themes: JJs Auto Investments & RVs — Kennewick.
• Never skip a third-party inspection before purchase; it’s your best leverage.
• Demand total pricing transparency and refuse add-ons you don’t want.
• Insist on written due-bills for any promises—parts, repairs, accessories.
• Verify title timing, check for recalls, and get service lead times in writing.
• Cross-check owner forums and independent channels like Liz Amazing for patterns and preventative steps.

Final Assessment

Based on public, consumer-sourced information and common risk patterns found in low-star reviews on the Kennewick Google Business profile, prospective buyers should exercise heightened caution. The most consequential threats include unexpected add-ons at signing, financing surprises, delayed paperwork, and post-sale service delays that can derail travel plans. These are solvable problems if buyers protect themselves with rigorous pre-purchase inspection, written documentation of every promise, firm control over financing, and a willingness to walk away if transparency or cooperation is lacking.

Our bottom-line recommendation: Unless your independent inspection, written due-bills, and final out-the-door pricing at this Kennewick location are rock-solid, consider shopping other RV dealerships with stronger, more consistently positive consumer feedback and demonstrably faster post-sale support.

Have something first-hand to add about this specific store? Contribute your consumer story here so future shoppers can make fully informed decisions.