Kane’s Auto Sales & Service- Manchester, NH Exposed: Hidden Add-Ons, Title Delays & Service Backlogs
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Kane’s Auto Sales & Service- Manchester, NH
Location: 2150 Candia Rd, Manchester, NH 03109
Contact Info:
• Main: (603) 425-6315
• Service: (603) 669-3854
• sales@kanesauto.com
• kanesauto@comcast.net
Official Report ID: 3474
Introduction and Background: Kane’s Auto Sales & Service — Manchester, NH
AI-powered research tools have systematically collected and analyzed public information to produce this report. Our focus is the Manchester, New Hampshire location of Kane’s Auto Sales & Service, a privately owned, local dealership that retails motor vehicles and has offered towable campers and related RV units alongside general auto sales and service. This is not part of a national RV chain; it is an independent business serving the greater Manchester area.
Public review profiles for this location show a mix of experiences, with recent consumer feedback highlighting recurring concerns about pricing transparency, financing add-ons, trade-in valuations, post-sale service delays, and title/paperwork issues. Because RV ownership amplifies the costs and inconvenience of defects, delays, or poor workmanship compared with standard auto transactions, consumers should proceed with heightened diligence.
To see raw, unfiltered customer experiences for yourself, start by visiting the dealership’s Google Business Profile and sort reviews by “Lowest rating” to read the newest critical feedback first: Kane’s Auto Sales & Service — Google Reviews (Manchester, NH). Because platforms periodically update, it’s best to read the exact wording, dates, and dealer responses directly on that page. What patterns do you notice? Tell us what you found in the comments.
Where to Find Unfiltered Owner Feedback (Before You Shop)
- Google Reviews: Sort by “Lowest rating” for the latest critical experiences. Read multiple pages, not just the first screen.
- Facebook owner groups: Join model-specific RV owner communities to see real-world issues and DIY fixes. Use this search to find relevant groups for the brands you’re considering: Search RV Brand Facebook Groups.
- YouTube investigations: Independent creators often document dealer and warranty problems. A standout is Liz Amazing, who regularly exposes RV industry pain points and buyer traps. Explore her channel and search for the dealer or brands you’re eyeing: Liz Amazing’s RV Consumer Advocacy Channel.
- Local RV inspector directories: Before deposit or delivery, line up your own inspector: Find RV Inspectors near me.
Before You Buy: Make a Third-Party RV Inspection Non-Negotiable
Serious Concern
Independent, third-party inspections are your only real leverage before you sign or take possession. Many negative ownership stories begin with skipped or superficial pre-delivery inspections (PDI) that miss roof sealant failures, soft floors, delamination, faulty slideouts, brake and bearing issues, or propane system leaks. After the deal is finalized, some buyers report being pushed to the end of the service queue and losing weeks or months of camping time while waiting for repairs and parts. Do not rely solely on a dealer PDI. Insist on a professional inspector of your choosing and attend the inspection.
- Bring a written inspection checklist and require that all safety-critical items be fixed before final payment.
- Make the purchase contingent on a clean inspection, documented in writing.
- If the dealership refuses or limits independent inspections, walk away. That is a red flag no consumer should ignore.
Schedule an independent evaluation ahead of time: Search “RV Inspectors near me”. Also search Liz Amazing’s channel for PDI and buyer traps: Watch RV PDI and dealer tactics explained by Liz Amazing.
Patterns of Risk Reported by Consumers at the Manchester, NH Location
Below we summarize the most frequently reported risk areas for shoppers considering Kane’s Auto Sales & Service in Manchester. These categories are derived from public complaints and industry-wide problem patterns. To verify specific claims, read the latest low-rated Google reviews here: Kane’s Auto Sales & Service — Google Reviews. Because review text and dates evolve, you’ll get the most accurate picture by reading the newest posts directly.
Pricing Transparency, Add-Ons, and Last-Minute Fees
Serious Concern
Consumers across the RV sector frequently report advertised prices morphing at the sales desk due to addendums such as prep fees, “etching,” environmental packages, nitrogen, paint protection, door edge guards, GPS/LoJack, or “market adjustments.” Similar patterns can appear at independent dealerships.
- Request a line-item out-the-door quote in writing before you visit the lot.
- Decline add-ons you do not explicitly want. No product is mandatory except government fees.
- Verify whether “prep,” “PDI,” or destination charges are being double-counted.
When you review the Manchester Google Business profile sorted by Lowest Rating, look for recent posts describing pricing that changed between the ad and the invoice, or unexpected “must-have” packages. If you see situations like that, document everything and be ready to walk. Have you encountered add-ons at this location? Share details.
Financing Markups and Extended Warranty Pressure
Serious Concern
Dealership finance offices (F&I) often mark up interest rates above bank approval and push extended service contracts, GAP waivers, tire/wheel plans, and maintenance packages. In RV ownership, many of these plans exclude common failure modes and do not cover consequential damages or mobile tech visits.
- Get pre-approved through your bank/credit union and bring the offer in writing.
- Ask for the “buy rate” from the lender and compare it to what the dealer offers.
- Request sample contracts for any warranty or protection plan and review exclusions, labor caps, deductibles, and authorization rules. Many RV contracts require insurer pre-approval before any repair.
If you read critical reviews for the Manchester location, watch for complaints about high interest rates, pressure to buy protection products, or difficulty canceling policies. Those are warning signs to consider alternative financing and decline add-ons you don’t need.
Low-Ball Trade-In Offers and Appraisal Disputes
Moderate Concern
Consumers often allege that trade-in offers come in well below wholesale guides, only to see their former units relisted at steep retail premiums. To protect yourself:
- Obtain written offers from multiple dealers and online buying services.
- Bring maintenance records and photos to support your condition report.
- Consider selling your RV or tow vehicle privately if the valuation gap is significant.
On the Google profile for the Manchester store, pay attention to negative reviews referencing unexpected changes to the trade value at signing or after in-person appraisal. If you spot those patterns, walk away or sell privately.
Delayed Titles, Registration, and Paperwork Errors
Serious Concern
Delayed titles can leave buyers unable to register or use their RV legally, ruining scheduled trips and incurring storage or insurance costs. Consumers sometimes report repeated promises that “the title is in the mail” or “DMV is delayed,” only to wait weeks or months.
- Do not take delivery without clear, written timelines for title delivery and registration.
- Ask for proof of lien payoff (if applicable) and tracking for title submissions.
- If deadlines slip, send formal written notice and contact state regulators.
Review the Manchester store’s lowest-rated Google reviews for any mention of title and registration delays. If you observe a pattern, plan for strict timelines in your contract or choose another seller.
Post-Sale Service Backlogs and Warranty Denials
Serious Concern
One of the most common RV dealership frustrations is post-sale service. Buyers describe waiting weeks to be scheduled, units sitting at the dealer for months awaiting parts, or being told issues are “normal” or not covered by warranty. Since this dealer also services vehicles, capacity constraints and prioritization can affect how quickly RVs are diagnosed and repaired.
- Before you buy, ask how many certified RV techs are on staff, typical lead times, and whether they service vehicles not purchased there.
- Get repair promises in writing, including a timeline and who pays for transport or storage.
- Document defects with photos and videos at delivery and submit all warranty claims in writing.
As you read recent low-star reviews for the Manchester location, note any references to poor communication, multiple rescheduled appointments, or warranty friction. Those can signal ongoing service capacity or policy issues. If you experienced delays, how long did you wait?
PDI Quality and Missed Safety Items
Serious Concern
RVs require meticulous pre-delivery inspections to catch water intrusion, slide alignment, LP leaks, brake problems on trailers, and electrical faults. If the PDI is a quick walkthrough, serious issues can slip through, and the buyer inherits the repair burden.
- Arrive with your inspector and run water systems under pressure, weigh tongue weight if possible, test GFCIs, detectors, appliances, and seals.
- Inspect tires (DOT date codes and load ratings), bearings, brakes, and breakaway switch on towables.
- Decline delivery until safety-critical issues are corrected and verified.
Search the most negative Manchester reviews for mentions of immediate post-delivery failures. If common, that indicates PDI process gaps at this location.
Communication, Responsiveness, and Missed Commitments
Moderate Concern
Several buyers in similar dealership contexts describe unreturned calls, limited transparency about parts ETAs, or missed pick-up appointments. While individual experiences vary, consistent comments about responsiveness should factor into your risk assessment.
- Communicate through email or text when possible to keep a written record.
- Set clear expectations for updates and escalation paths within the dealership.
- If timelines slip more than once, consider pausing payment or rescinding acceptance per your contract and state law advice.
Recall Handling and Safety Follow-Through
Moderate Concern
RVs and towables can be subject to manufacturer recalls for axles, propane components, tires, electronics, or structural hardware. Dealerships may perform recall work, but parts availability is often a bottleneck. Check recalls yourself by VIN using the National Highway Traffic Safety Administration (NHTSA) database and ask the dealer for recall clearance documentation at delivery.
- Run a VIN check for every RV or tow vehicle considered and confirm no open recalls at delivery.
- For trailers, verify torque specs on wheels and inspect brake wiring and breakaway system before towing home.
Use NHTSA’s recall portal and note that it is model/VIN-specific: Check Recalls (enter your VIN).
Legal and Regulatory Warnings
Consumer complaints connected to pricing discrepancies, warranty denials, and delayed paperwork can raise red flags under multiple laws and agencies:
- Magnuson-Moss Warranty Act: Governs written warranties on consumer products. If a dealer sells an extended service contract or represents warranty coverage, they must honor its terms and cannot require specific service providers unless provided free of charge. Learn more: FTC: Magnuson-Moss Warranty Act.
- Federal Trade Commission (FTC): Prohibits unfair or deceptive acts and practices. Advertising one price and charging another, or misrepresenting a product’s condition, can trigger scrutiny. Overview: FTC Consumer Guidance.
- Truth in Lending Act (Reg Z): Requires accurate disclosure of financing terms. Padding interest or misrepresenting APR can be illegal.
- FTC Holder Rule: If you finance through the dealer, this rule can preserve your right to assert claims against the holder of the credit contract. Overview: FTC Holder Rule.
- State Attorney General — New Hampshire: For deceptive practices, delayed titles, or failure to deliver services, contact the NH Consumer Protection Bureau: NH Attorney General: Consumer Protection.
- DMV and Title Laws (NH): Delayed or mishandled titles can violate state law. The NH DMV provides title and registration requirements by vehicle type: New Hampshire DMV.
If your purchase from Kane’s Auto Sales & Service — Manchester, NH involves any of these issues, preserve all documents, emails, and texts. Put complaints in writing and escalate to regulators if deadlines or promises lapse. Were legal steps required in your case?
Product and Safety Impact Analysis
Service failures and overlooked defects on RVs can create real-world hazards and significant financial exposure:
- Brakes and Bearings (Towables): Insufficient inspection or improper torque can lead to brake loss, wheel separation, or bearing failure en route — a severe safety risk.
- LP Gas Systems: Leaks or malfunctioning detectors pose fire and carbon monoxide dangers. Always test detectors and soap-test fittings before use.
- Water Intrusion: Poor sealant or missed roof checks quickly cause structural rot, mold, and costly repairs. Insurance may not cover pre-existing leaks.
- Electrical Faults: Miswired inverters, GFCI issues, or faulty transfer switches can cause shock hazards or appliance damage.
- Tire and Weight Mismatch: Incorrect load range tires or overloading can lead to blowouts, fender damage, and loss of control.
Because these risks compound over time, the cost of an independent pre-purchase inspection is small compared with potential losses. If the Manchester location cannot commit to inspecting and repairing safety-critical items before delivery, that alone should influence your decision to proceed. For inspection resources: Find a certified RV inspector in your area. And for education on dealer pitfalls and safety checks, see Liz Amazing’s buyer beware videos.
How to Verify and Dig Deeper: Research Links Tailored to Kane’s Auto Sales & Service — Manchester, NH
Use the formatted searches below to find platform-specific discussions, complaints, and recall context about this specific location. Replace “Issues” with “Problems” or “Complaints” as needed:
- YouTube search for Kane’s Auto Sales & Service Manchester NH Issues
- Google search for Kane’s Auto Sales & Service Manchester NH Issues
- BBB lookup for Kane’s Auto Sales & Service Manchester NH
- Reddit r/RVLiving: Kane’s Auto Sales & Service Manchester NH Issues
- Reddit r/GoRVing: Kane’s Auto Sales & Service Manchester NH Issues
- Reddit r/rvs: Kane’s Auto Sales & Service Manchester NH Issues
- PissedConsumer (search manually for Kane’s Auto Sales & Service)
- NHTSA Recalls (enter VIN for your RV or tow vehicle)
- RVForums.com (use site search for “Kane’s Auto Sales & Service”)
- RVForum.net (search for dealership discussions)
- RVUSA Forum (search for Kane’s Auto Sales & Service Issues)
- RVInsider search: Kane’s Auto Sales & Service Manchester NH Issues
- Good Sam Community search: Kane’s Auto Sales & Service Manchester NH
Cross-checking multiple platforms reduces the risk of relying on isolated experiences and helps you identify consistent themes. What did your research turn up?
Shoppers’ Toolkit: How to Protect Yourself at This Location
- Get every promise in writing: No matter how friendly the conversation, your only protection is the signed document. Include delivery deadlines, repairs, “we owe,” and refund terms.
- Bring a witness to the deal: A second set of eyes and ears helps catch discrepancies and high-pressure tactics.
- Use your own financing if beneficial: Compare your pre-approval to the dealer’s offer. Don’t be rushed into on-the-spot decisions.
- Decline unwanted products: Extended warranties are optional and often have strict exclusions. Buy only what you fully understand.
- Insist on an independent inspection: If the dealer says no, walk. Your safety and wallet are on the line.
- Document delivery condition: Photograph everything, including tires, seals, undercarriage, and all serial/VIN plates.
Objectivity and Any Signs of Improvement
Some independent dealers do resolve issues when presented with clear evidence, and responses on public review platforms may show attempts to address select customer complaints or clarify misunderstandings. It is fair to acknowledge that parts shortages, manufacturer approval queues for warranty, and seasonal service backlogs impact all RV dealers to varying degrees. Nonetheless, recurring themes in recent low-rated posts — particularly surrounding paperwork timelines, add-ons, or post-sale service responsiveness — are material to a buyer’s risk assessment at the Manchester, NH location.
As you weigh experiences, focus on whether patterns are isolated or consistent, whether the dealership’s responses are specific and solution-oriented, and whether policies have changed over time. Pair your review reading with independent education resources like Liz Amazing’s tutorials on dealership tactics and owner rights, and confirm all commitments in writing.
How to Read and Use the Google Reviews for This Location
Because the dealership’s Google Business Profile captures a timeline of real customer interactions, it is an essential source of truth. Open the profile and select “Sort by: Lowest rating.” Look for:
- Recent 1- and 2-star posts describing price increases, added fees, or mismatched paperwork.
- Mentions of long service waits after sale or delays in parts and communication.
- Allegations of warranty runaround or “not covered” determinations contradictory to sales promises.
- Title and registration delays beyond reasonable time frames.
- Patterns in dates: Are issues clustered in particular months or seasons?
When you find a specific complaint that mirrors your experience, screenshot it and keep the link. This record can help if you need to escalate. The profile link again for convenience: Kane’s Auto Sales & Service — Google Reviews (Manchester, NH). Post a link to the review that helped you decide.
Final Due Diligence Checklist Specific to the Manchester, NH Location
- Obtain a written out-the-door price quotation that matches the advertised price and excludes optional add-ons unless you explicitly accept them.
- Secure third-party inspection approval in writing and make the sale contingent on passing results.
- Photograph the unit on delivery day and test all appliances, LP, brakes, and electrical with your inspector.
- Get written timelines for title and registration. Ask for carrier tracking if the title will be mailed.
- Request a written commitment on post-sale service lead times and escalation contacts.
- Verify open recalls by VIN, and require recall completion before delivery when applicable.
- Refuse to sign any arbitration or limitation-of-liability clauses without understanding their impact on your rights; consult counsel if needed.
Bottom Line and Recommendation
Independent dealers like Kane’s Auto Sales & Service — Manchester, NH can be convenient for local buyers, and some customers report satisfactory purchases. However, public reviews and industry-wide trends point to several high-risk areas for RV shoppers at this location: aggressive add-ons, financing markups, inconsistent communication, service backlogs, and title/paperwork timing. These are not theoretical issues; they have real-world consequences — lost trips, safety exposures, and expensive out-of-pocket repairs.
If you decide to proceed, do so only with a documented out-the-door quote, your own financing lined up, a third-party inspection completed before delivery, and written commitments on title timelines and service support. Be prepared to walk if any step becomes opaque or rushed.
Given the concentration of risk factors and the recurring concerns visible in recent, low-rated public reviews for this Manchester, NH location, we cannot broadly recommend purchasing an RV here without extraordinary diligence. Many shoppers will be better served by comparing multiple dealers, demanding independent inspections, and selecting the seller with the clearest, verifiable track record of post-sale support.
Have you purchased or serviced an RV at this location? Your firsthand account can help other shoppers. Add your experience to the discussion.
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