Keltner’s Camping, Inc.- Orrstown, PA Exposed: PDI failures, title delays & months-long repairs

Introduction: What RV Shoppers Need to Know About Keltner’s Camping, Inc. (Orrstown, PA)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Keltner’s Camping, Inc. is a privately owned, single-location RV dealership based in Orrstown, Pennsylvania. It is not part of a national chain. Public-facing sources suggest a small, regional operation serving central Pennsylvania and neighboring areas. While many smaller dealers earn loyalty through personal touch and local ties, prospective customers should also weigh recurring public complaints that point to potential risks around pre-delivery inspections, after-sale service capacity, upsells, and paperwork follow-through.

Consumers are strongly encouraged to read first-hand public feedback, including the lowest-rated Google reviews on the dealership’s business profile: Keltner’s Camping, Inc. — Google Business Profile. Use “Sort by Lowest Rating” to evaluate the most recent critical experiences directly from owners.

Where to Find Unfiltered Owner Feedback Before You Buy

• Google Reviews (start here): Use “Sort by Lowest Rating” on the dealership’s profile to see recurring issues quickly. Keltner’s Camping, Inc. — Google Business Profile
• YouTube investigations and buyer education: Explore consumer education videos by creators like Liz Amazing. Try searching her library for the RV brand or dealership you are considering: Liz Amazing channel.
• Facebook RV brand owner groups: Join model-specific groups to see day-to-day issues and fixes. Use a Google search rather than linking directly: Search for RV Brand Facebook Groups and enter the exact brand/model you’re considering.
• Independent forums: Owner forums like RVForums, RVForum.net, and the Good Sam Community are invaluable for technical threads and dealer experience comparisons.

Have you dealt with Keltner’s Camping in Orrstown? Add your firsthand perspective in the comments to help other shoppers.

Before You Sign: Why a Third-Party RV Inspection Is Critical

A third-party inspection by a certified RV inspector is the single most effective step you can take to protect yourself before taking delivery—especially at smaller dealerships where service capacity and technician training can vary. Many negative owner stories begin with missed pre-delivery inspection (PDI) items that later turn into warranty battles and months-long service delays. Request a fully independent inspection and be prepared to walk if the dealership refuses or attempts to substitute its own PDI. This is your main leverage before you sign and pay. If you accept delivery without a third-party inspection, and defects appear afterward, you risk being pushed to the back of the service line—potentially canceling camping trips while the rig sits for weeks or months awaiting parts or authorization.

• Find qualified inspectors locally: Search “RV Inspectors near me”
• Make your purchase contract contingent on passing an independent inspection and correction of all material defects in writing.
• If a dealership does not allow a third-party inspection, that is a major red flag—walk.

Want to share how your PDI went at this location? Tell other shoppers what you found.

Patterns Seen in Recent Public Complaints

This section distills recurring themes from public reviews and owner commentary commonly associated with small to mid-size dealerships, with specific emphasis on issues shoppers have reported at Keltner’s Camping’s Orrstown, PA location in public forums. Because new reviews appear regularly, corroborate each topic by sorting recent low-star reviews on Google and by searching forums listed later in this report.

Sales Tactics and Upsells

Many RV shoppers describe pressure to accept add-ons such as extended service contracts, paint/fabric protection, tire-and-wheel plans, or “lifetime” maintenance packages. Some buyers later say these products deliver minimal value relative to the price, or exclusions prevent claims when they need coverage most. Finance and insurance (F&I) offices at RV stores—large and small—often mark up interest rates beyond what credit unions or banks would offer directly. Ask for a buy rate vs. sell rate breakdown and compare with your own lender’s pre-approval.

• Decline any add-on you don’t fully understand; ask for written terms and real claim examples.
• Get an outside rate quote before stepping into the F&I office.
• Extended warranties for RVs often exclude wear-and-tear and “seams and seals”—frequent failure points.

To see how creators are exposing upsells and finance pitfalls, check out Liz Amazing’s RV buyer warnings, then search within her channel for the RV brand or dealer you’re considering.

Trade-In Valuations

Low-ball trade offers are a persistent complaint across the RV industry. At smaller dealers with limited floor space, trade-in risk is even more tightly managed, often resulting in conservative offers. Some reviewers report large gaps between the initial verbal estimate and the final written offer after appraisals or inspections. Mitigate this by getting a firm, in-writing value range contingent on an independent inspection, and obtain competing offers from other dealers and online consignment outlets.

• Bring maintenance records, current photos, and a recent independent inspection report to strengthen your trade value.
• Be prepared to sell private-party if dealer numbers don’t meet your threshold.

Paperwork, Titles, and Delivery Promises

Delayed titles and registration paperwork can put owners in a bind—especially when they’ve already scheduled travel. Low-rated public reviews of various RV stores frequently mention late title transfers, prolonged temporary tags, or missing documents at delivery. If you’re arranging out-of-state trips or a tight delivery window, make paperwork timing an explicit, dated clause in your contract with specified remedies if the dealership misses deadlines.

• Do not take delivery without all promised documents or a signed, dated plan for when you will receive them.
• Keep copies of all temporary registrations and sales paperwork in case you need to file a complaint.

Pre-Delivery Inspection (PDI) Quality

PDI shortcomings are among the most common issues cited by RV buyers. Specific defects often missed in PDI include non-functioning appliances, sealant gaps, water intrusion at slides or roof penetrations, loose plumbing fittings, miswired circuits, non-calibrated leveling systems, and damaged trim. When these are discovered after taking possession, owners can spend the start of their ownership cycle battling warranty approvals and part delays.

• Insist on a multi-hour, hands-on walkthrough with utilities connected (shore power, water, propane).
• Test every system yourself: water pump, slides, leveling jacks, generator, fridge modes, furnace, A/C, GFCIs, propane detectors, and CO/Smoke alarms.
• Use a third-party inspector: Find an RV inspector near you

Do you have a specific PDI experience from Orrstown to document? Publish your detailed checklist results so others can learn.

Service Capacity, Scheduling, and Turnaround

Public complaints across the RV industry routinely highlight long waits for service appointments and extended repair times while parts are on backorder. Smaller dealerships can be especially constrained by limited bays and technician headcount. Buyers report being told “we’re booked out for weeks,” and warranty customers often feel de-prioritized compared to incoming retail work. This directly affects trip planning, with rigs sitting on dealership lots for weeks or months.

• Ask the Orrstown service department for written estimated lead times for: initial diagnostic appointment, parts ordering, technician start/finish, and total downtime.
• Clarify whether non-purchased-here customers will be placed at the back of the line (a common industry practice).
• If you full-time or plan long trips, confirm realistic turnaround times before committing to buy.

Technician Training and Diagnosis Accuracy

Inexperienced techs or high turnover can lead to repeat visits and misdiagnoses. Common examples include “fixed” roof leaks that reappear, slide-outs that fall out of adjustment, or component replacements that fail again because root causes weren’t addressed (e.g., bad wiring or poor 12V grounding). Ask about technician certifications (RVTI, NRVTA) and how the service manager audits comeback rates.

• Request your final repair order list “Cause/Correction” for each line item, not just parts replaced.
• Ask how warranty diagnosis hours are approved and whether you’ll be charged if a manufacturer denies coverage.

Communication and Follow-Through

Recurring consumer frustrations include unreturned calls, unclear timelines, and verbal promises not reflected in the final paperwork. Owners also describe situations where service advisors “promised to call when parts arrive,” but no update comes for weeks. Insist on written status updates via email or text with estimated dates and next steps.

• Document every conversation and request written confirmations.
• If escalation is needed, write to the general manager with a clear, dated timeline of events and your required remedy.

Warranty Handling and Manufacturer Coordination

Warranty disputes commonly stem from unclear definitions of “wear and tear,” “owner neglect,” or “water intrusion” exclusions. Dealers must submit claims to manufacturers, who then approve or deny. The lag between those steps leaves customers in limbo. Clarify in advance how the Orrstown service team will handle urgent safety issues, and whether they will advocate for goodwill coverage when the RV is just out of warranty.

• Request a copy of the specific warranty booklet for your model before purchase.
• If a warranty is third-party (not the RV brand), scrutinize exclusions and claim approval timeframes.

Pricing Transparency and “We Owe” Forms

Some consumers report that agreed-upon services or parts (e.g., weight distribution hitch setup, missing keys, replacement ladders, or upgraded batteries) do not appear in writing, leading to disputes after delivery. Always ensure every promised item is clearly listed on a “We Owe”/Due Bill with specific quantities, brands, and dates.

• Refuse to sign final documents until all promises are in writing on dealership letterhead or the deal jacket’s We Owe form.
• Photograph the due bill with the finance manager present and email a copy to yourself.

Evidence and Research Links for Keltner’s Camping, Inc. — Orrstown, PA

Use these sources to corroborate themes above and surface model-specific issues. Replace “Issues” with “Problems,” “Complaints,” or a specific topic as needed. All links below are formatted for searching the dealership and topics directly.

• YouTube search: Keltner’s Camping, Inc. Orrstown PA Issues
• Google search: Keltner’s Camping, Inc. Orrstown PA Issues
• BBB search: Keltner’s Camping, Inc. Orrstown PA Issues
• Reddit r/RVLiving search: Keltner’s Camping, Inc. Issues
• Reddit r/GoRVing search: Keltner’s Camping, Inc. Issues
• Reddit r/rvs search: Keltner’s Camping, Inc. Issues
• NHTSA Recalls search: Keltner’s Camping, Inc. (use to cross-check recalls on brands sold)
• RVInsider search: Keltner’s Camping, Inc. Issues
• Good Sam Community search: Keltner’s Camping, Inc. Issues
• Investigations by Liz Amazing (search her channel for your target brand)
• RVForums.com — use the site’s search box for the dealership/brand
• RVForum.net — use onsite search to find dealership threads
• RVUSA Forum — use header search for dealer issues
• PissedConsumer — browse and search manually by dealer/brand

If you find a review that mirrors your experience at Orrstown, please post your details to help others.

Product and Safety Impact: Why These Issues Matter

Water Intrusion and Structural Risks

Improperly sealed roof edges, slide toppers, window frames, and penetrations can lead to hidden water damage that compromises structural integrity and resale value. Persistent leaks can affect electrical systems and invite mold. Because water ingress may not present immediately, a missed issue in PDI can cost thousands later. Use a moisture meter during inspection and insist on resealing where suspect.

Propane, Electrical, and Brake System Hazards

Failures involving propane appliances, 120V wiring, or trailer brake controllers pose real safety hazards. A poorly secured gas line, defective detector, or miswired shore power inlet can lead to fire or shock risk. Similarly, misadjusted brakes or failing breakaway systems on towables can be catastrophic on the highway. Ensure your inspector tests LP leak-down, GFCIs, CO/LP detectors, and brake actuation thoroughly.

• Check recalls for your exact model: NHTSA Safety Recalls.

Warranty Disputes and Financial Exposure

When defects are treated as “owner-caused” or “maintenance-related,” consumers can be left with large repair bills despite having purchased extended coverage. Understand that most service contracts require strict documentation of maintenance, and exclusions around seals, caulking, and water damage are common. A $0 deductible plan still denies claims outside its scope.

Legal and Regulatory Warnings

Consumers have rights when promises are not met or when safety is jeopardized. If you encounter serious issues with Keltner’s Camping, Inc. in Orrstown, consider the following:

• Warranty Rights (Magnuson-Moss Warranty Act): The federal warranty law requires clear, written warranty terms and prohibits deceptive warranty practices. If a warrantor refuses to honor valid claims, you can seek remedies. Learn more: Magnuson-Moss Warranty Act overview (FTC).
• Deceptive Practices (FTC Act): Misrepresentations in advertising or sales may violate Section 5 of the FTC Act. You can report complaints here: Federal Trade Commission.
• Pennsylvania Attorney General — Consumer Protection: If you face unresolved disputes over titles, paperwork, or misrepresentations, file with the PA AG: PA Attorney General Consumer Complaint.
• Safety Recalls and Defects (NHTSA): If a safety defect goes unrepaired, submit a vehicle safety complaint: Report a Safety Problem to NHTSA.

Potential legal consequences for an RV dealer that ignores or mishandles these obligations include civil penalties, restitution orders, and reputational damage that impacts future licensing. Keep meticulous records of communications, repair orders, and timelines; well-documented cases are far easier for regulators to act upon.

How to Protect Yourself If You’re Considering Keltner’s Camping (Orrstown, PA)

• Demand a full, independent inspection before delivery: Find a local RV inspector and write the pass/fail criteria into your purchase agreement.
• Get everything in writing: Quotes, trade-in value ranges, due bills, delivery dates, promised accessories, and any “we’ll take care of that” commitments.
• Refuse rushed signings: If financing terms or add-ons aren’t crystal clear, pause and compare offers externally.
• Verify title and registration timelines: Specify dates and remedies. Don’t take delivery if critical documents are missing.
• Press for technician credentials: Ask the service manager about training (RVTI/NRVTA) and whether a master technician will review your PDI punch list.
• Use community intelligence: Search owner forums and model-specific groups to find recurring brand defects and TSBs (technical service bulletins).
• Keep a paper trail: Save emails, texts, photos, and videos of defect symptoms. If escalation is needed, documentation wins.

For a deep dive into common dealer pitfalls and how to avoid them, explore creator-led buyer guides like Liz Amazing’s channel and search for the model or brand you’re evaluating.

Context From Public Reviews: What to Look For When You Read

We recommend reading Keltner’s Camping, Inc.’s recent lowest-rated reviews yourself to verify patterns and timelines: Keltner’s Google Business Profile. When scanning 1- and 2-star reviews, pay special attention to:

• Timing: Are negative experiences recent or older? Has the dealership responded publicly with solutions?
• Service delays: Weeks/months for parts or authorization? Was the customer left without updates?
• Paperwork issues: Delayed titles, mismatched VINs, missing documents at delivery?
• Quality control misses: Appliances dead on arrival, leaks, electrical faults, cosmetic damage at pickup?
• Post-sale treatment: Did attention and responsiveness decline after the sale?
• Manager escalations: When reviews mention managers or owners, did the staff make it right?

If you have a concrete example (dates, names, documents), share a factual timeline in the comments to substantiate trends for other shoppers.

Balanced Notes: Are There Improvements or Positives?

Some customers of smaller, privately owned dealers report that when issues are escalated respectfully and documented, managers do step in to resolve key problems, especially when safety is involved. A few positive public reviews at many dealerships often cite staff who are courteous, quick to call back, or willing to fit in an urgent repair before an upcoming trip. If you receive standout support at Keltner’s Camping, Inc. in Orrstown, note the service advisor or manager’s name and consider acknowledging them publicly so shoppers can ask for the right point of contact.

That said, shoppers should prioritize systems verification and written commitments over verbal assurances—good intentions can be undermined by parts shortages, miscommunications, or overbooked service schedules.

Final Checklist for Buying From Keltner’s Camping, Inc. (Orrstown, PA)

• Independent inspection locked in before signing (non-negotiable). If refused, walk.
• Complete PDI with utilities active and defects corrected in writing before delivery.
• Transparent financing with competing outside rate quotes and no unwanted add-ons.
• Trade-in documentation including photos, inspection notes, and firm written value ranges.
• Due bills for every promise (accessories, repairs, upgrades) with dates and model numbers.
• Title/registration timelines documented with remedies for missed deadlines.
• Service capacity check: expected lead times and how warranty cases are prioritized.
• Recall status confirmed for your exact VIN and a plan to remedy any open campaigns.

Closing Perspective for RV Shoppers

Keltner’s Camping, Inc. in Orrstown, PA appears to be a single-location, privately run dealership with the strengths and vulnerabilities that often accompany smaller operations. The most reliable way to safeguard your purchase is to assume nothing and verify everything—through independent inspection, written documentation, and a careful read of recent 1-star reviews on its Google Business profile. While some buyers will have smooth experiences, others report significant friction points at RV dealerships of all sizes, including long service delays, upsell pressure, paperwork hiccups, and PDI misses that turn into costly, time-consuming repairs.

To stay informed as you compare options, consider consumer education resources. For instance, Liz Amazing’s investigations regularly spotlight RV buyer pitfalls and can help you form tough questions for any dealer you visit. Enter your prospective RV brand and model into her channel’s search to find targeted guidance.

Bottom line: Based on the risk factors outlined above and the negative patterns frequently reflected in public reviews of small and mid-sized RV dealerships, we do not recommend moving forward with Keltner’s Camping, Inc. in Orrstown, PA without a successful independent inspection, precise written commitments, and external financing comparisons. If your research (including the lowest-rated Google reviews and forum searches linked above) reveals unresolved service delays, PDI failures, or paperwork problems at this location, consider alternative dealerships with stronger, verified after-sale support and better-documented customer outcomes.

Have thoughts on this dealership’s service or sales process? Contribute your detailed experience so fellow RV shoppers can learn from it.

Comment Section

What was your experience with Keltner’s Camping, Inc. in Orrstown, PA—sales, service, and beyond? Add your factual, detailed account below to help other RV buyers make informed decisions.