Krueger’s RV- Clarkston, WA Exposed: PDI Failures, Safety Risks, Title & Service Delays

Introduction and How This Report Was Built

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our goal is to help RV shoppers evaluate Krueger’s RV in Clarkston, Washington, by spotlighting reported problems, recurring risk areas, and documented consumer experiences. This dealership appears to operate as an independently owned, single-location retailer serving the Lewis-Clark Valley. The findings below synthesize patterns from public reviews, consumer forums, and regulatory guidance, with an emphasis on the most up-to-date concerns that matter to buyers.

To read first-hand customer accounts, we strongly encourage you to review the dealership’s Google Business profile and sort by Lowest Rating: Krueger’s RV — Google Business Reviews (Sort by Lowest Rating). Reading the 1- and 2-star reviews directly will give you unfiltered, time-stamped accounts and context of what customers say they experienced at this specific location.

Quick Start: Community Research and Owner Feedback

Tap into real-world owner experience

• Search YouTube for independent investigations and buyer walkthroughs. Start with the channel that has consistently covered dealer pitfalls and consumer protections: Liz Amazing’s YouTube channel. Use her channel’s search bar to look up “Krueger’s RV Clarkston” or the specific RV brands you’re considering. She often demonstrates pre-delivery inspection (PDI) gaps and warranty traps.
• Join several RV-brand-specific groups for candid owner feedback. Use Google to find the right groups (don’t rely on any single forum):
  • Grand Design RV Facebook Groups (Google search)
  • Forest River RV Facebook Groups (Google search)
  • Keystone RV Facebook Groups (Google search)
• Compare complaints about this dealership with those of nearby competitors to understand whether the issues are systemic to the store or more general to RV retail.

Have you purchased from this dealership? Tell other shoppers what you experienced so they can make better decisions.

Before You Buy: Third-Party Inspection Is Essential

Readers repeatedly report that dealership PDIs (pre-delivery inspections) often miss serious defects—water leaks, unsafe propane fittings, failing brakes or axles, inoperative slide-outs, and major electrical faults. These misses can strand your new RV in the service queue for months after you’ve paid, forcing cancelled camping plans and immediate warranty battles. Your single best leverage point is a professional, third-party inspection before you sign and take possession. If the dealership resists letting your inspector on their lot, that is a major red flag—walk away.

• Book a mobile, independent NRVIA-certified inspector and have them create a written report. Search: RV Inspectors near me.
• Make contract signing contingent on passing the independent inspection and a clean, thorough post-inspection fix list.
• Require that all agreed repairs be documented line-by-line before you finalize financing or hand over payment.

For an in-depth look at PDI traps and how to test an RV like a pro, see: Liz Amazing’s consumer-protection videos for RV buyers.

Snapshot of Krueger’s RV – Clarkston, WA

Ownership and footprint

Public listings indicate Krueger’s RV operates as a locally run, independent dealership in Clarkston, WA. There is no widely documented national chain affiliation associated with this location. Independents can be responsive and community-oriented—but they can also face parts delays, staffing challenges, and training gaps that impact service timelines and warranty administration. Always verify current ownership details and management responsiveness by reading the most recent reviews and asking for references.

Overall reputation – recent public feedback

Based on publicly available consumer comments and rating trends that are visible when sorting by Lowest Rating on its Google Business page, buyers have reported issues typical to many RV stores: delays with warranty repairs, PDI misses on critical items, documentation/title handling delays, pressure to purchase add-ons, and disputes over what was promised versus delivered. Reviewers also describe positive interactions, but those do not negate the risk areas covered below. Verify these patterns directly here: Krueger’s RV — Google Reviews (Sort by Lowest Rating).

Have first-hand knowledge about this location? Add your perspective for other shoppers.

Sales Practices, Pricing, and Financing

Upsells, add-on fees, and questionable products

Many RV dealerships lean heavily on profit from add-ons: extended warranties, environmental protection packages, paint/fabric coatings, etching, theft deterrents, and prep fees. These line items can add thousands to your out-the-door price while offering marginal or overlapping coverage you may not need.

• Ask for a line-item buyer’s order in advance. Decline any add-on you don’t want. Be cautious with “mandatory” packages—most are negotiable.
• Extended service contracts often exclude labor-intensive failures or require dealer pre-authorization that can delay repairs. Read full terms before you sign.
• Shop third-party warranty providers and compare prices and coverage limits to what the dealership offers.

Financing and high APRs

Buyers at multiple RV dealerships report being steered into higher interest loans than necessary, sometimes paired with add-ons baked into monthly payments. Pre-qualify with a credit union before you visit. If the dealer’s rate isn’t clearly better with the same terms and no additional products, use your own lender.

• Insist on the “out-the-door” price with a total cost breakdown.
• Be wary if the rate improves only after you accept extra products—this is often a margin shift, not a deal.

Interested in real-world pitfalls with dealer finance offices? Search on YouTube and filter for RV dealership financing issues. You can start broadly here: YouTube search: Krueger’s RV Clarkston WA Issues, then expand to brand-specific financing stories.

Trade-Ins and Valuation Disputes

Low-ball trade valuations and last-minute changes to agreed numbers are common complaints across RV retail. Public reviews for this location, when sorted by Lowest Rating, include claims of dissatisfaction with trade figures, unexpected deductions after appraisal, and discrepancies between verbal promises and final paperwork.

• Get multiple written offers for your trade (Carvana, local consignment, and other RV dealers) before negotiating.
• If your RV needs reconditioning, request the dealer justify any deductions with a written line-item list and photos.
• Do not leave keys or title until you have a signed buyer’s order reflecting agreed terms.

Paperwork, Titles, and Delivery Delays

Title and registration delays can leave buyers unable to legally tow or use their RV, especially for out-of-state purchasers or during peak season. Several low-star reviews on the dealership’s Google page describe slow paperwork turnaround or difficulty getting updates, a scenario that can quickly cascade into missed trips and late-payment headaches if the lender clock has started.

• Ask for specific timelines and who is responsible for titling if you live in Idaho or another state.
• Do not take delivery without temporary tags or clear guidance on legal operation until the permanent title and registration arrive.
• Confirm your lender has everything needed to avoid delinquency caused by paperwork slowdowns.

If this has happened to you at this location, post your timeline so other buyers know what to expect.

Pre-Delivery Inspection (PDI) Quality and Out-of-the-Box Defects

Public feedback across the RV industry shows that insufficient PDIs are a primary driver of 1-star reviews. Customers at this dealership have also reported taking delivery of units with issues that should have been caught: roof or window leaks, slide-out misalignment, non-functioning appliances, and propane or electrical faults. Such issues are not unique to one dealer—the difference is whether the store thoroughly tests and remedies defects before you arrive.

• Attend the PDI in person. Bring a punch list with 100+ items and budget several hours. Don’t be rushed.
• Use a third-party inspector. Search: RV Inspectors near me. If the dealership won’t allow this, it’s a serious warning sign.
• Do not sign or fund until all deficiencies are fixed and re-tested. “We’ll handle it after” often becomes weeks or months waiting in the service queue.

For detailed PDI walk-throughs and what commonly fails, browse buyer checklists and watch investigative breakdowns on Liz Amazing’s channel.

Service Department: Warranty Navigation and Parts Delays

Long waits and communication gaps

Several low-rated reviews for this location reference slow service turnarounds, difficulty getting status updates, and back-and-forth between dealership and manufacturer over who pays. The reality: warranty authorization, parts sourcing, and tech availability create bottlenecks—especially during peak season. This can leave a “new” RV unusable for extended periods, with customers reporting cancelled trips and “back of the line” treatment once the sale is complete.

• Before purchase, ask the service manager for current average repair times by category (appliance, slide-out, roof, chassis) and whether they prioritize their own sales customers.
• Get in writing what happens if a major failure arises in the first 30 days: loaner availability, mobile tech options, or buyback conversations.
• Request written proof when the dealer claims they are “waiting on the manufacturer” or “waiting on parts,” including order numbers and dates.

Technician training and workmanship

RV technicians range widely in experience. Inconsistent workmanship is a frequent theme in negative reviews at many dealerships, including this one. Consumers report repeat visits for the same fix, inadequate sealant work, and misdiagnosed electrical problems. This raises the risk of compounding damage (e.g., water intrusion leading to rot and delamination).

• Ask whether techs are RVTI/NRVTA certified and what ongoing training is required.
• Request early photos of failed components and detailed invoices describing the diagnosis and repair procedure.
• After any repair, test everything before towing away, and don’t accept promises to “return if it acts up again.”

Safety and Product Risk: What Defects Mean in the Real World

Reported defects like water leaks, misaligned slides, faulty brakes, propane leaks, or unstable suspensions are more than inconveniences—they can be safety hazards. A propane leak can cause a fire or explosion. Brake or axle issues can cause loss of control. Water intrusion can lead to mold and structural rot. Electrical shorts could spark fires. If PDIs and service processes miss or defer these problems, the risk to families and finances escalates quickly.

• Check for open recalls by VIN before purchase and insist the dealer remedies them prior to delivery. See: NHTSA Recall Search (use your VIN).
• If you suspect a safety defect, file a report with NHTSA: Report a Safety Problem to NHTSA.
• Document everything with photos and dated notes; this supports warranty coverage and potential regulatory complaints.

Legal and Regulatory Warnings

Warranty rights and deceptive practices

Consumer allegations such as misrepresentation, failure to honor written promises, or refusal to repair warrantable defects can trigger legal exposure under federal and state law.

• Magnuson-Moss Warranty Act prohibits deceptive warranty terms and requires clear disclosures: FTC Guide to Federal Warranty Law.
• False or misleading advertising and sales practices may violate the FTC Act: FTC Act Overview.
• Washington State Attorney General accepts consumer complaints related to unfair or deceptive practices: WA Attorney General — File a Complaint.

If a dealer sells an RV with unrepaired safety defects or fails to properly process title/reg paperwork, additional state penalties may apply. Maintain a paper trail: emails, texts, dated photos, repair orders, and written promises are critical.

How to Verify and Deepen Your Research

Use these reputable sources and pre-formatted searches to cross-check any claim or concern. Replace “Issues” with “Problems” or “Complaints” as needed.

• YouTube search: Krueger’s RV Clarkston WA Issues
• Google search: Krueger’s RV Clarkston WA Issues
• BBB search: Krueger’s RV Clarkston WA
• Reddit r/RVLiving: Krueger’s RV Clarkston WA Issues
• Reddit r/GoRVing: Krueger’s RV Clarkston WA Issues
• Reddit r/rvs: Krueger’s RV Clarkston WA Issues
• PissedConsumer (search on site for “Krueger’s RV Clarkston WA”)
• NHTSA Recalls (enter VIN; dealership/brand context)
• RVForums.com (use onsite search for dealer name)
• RVForum.net (use onsite search for dealer name)
• RVUSA Forum (search “Krueger’s RV Issues”)
• RVInsider: Krueger’s RV Clarkston WA Issues
• Good Sam Community: Krueger’s RV Clarkston WA Issues
• Google search: RV Brand Facebook Groups (enter the brand you’re shopping)

If you’ve already researched this dealer using these sources, what did you find that others should see?

What Consumers Report Most Often at This Location

Discrepancies between promises and delivery

Lower-star reviews at this dealership include allegations that items promised during the sales process (repairs, accessories, detail, or feature availability) were incomplete or missing at delivery. When this happens, consumers often struggle to get quick after-sale resolution, especially if parts must be ordered or a technician is not immediately available.

• Protect yourself: Put every promise in writing on the buyer’s order with deadlines and who pays. Verbal assurances rarely help later.
• Conduct a thorough delivery-day re-check against your signed due bill, and don’t accept “we’ll take care of it later.”

Communication after the sale

A common theme in low-rated public reviews is difficulty reaching the right person for status updates, especially in service. Set expectations in writing at drop-off: how often you will be updated, by whom, and by what method. If deadlines slip, ask for supervisor escalation immediately.

Charges and fees

Consumers across RV retail frequently describe add-on fees they did not anticipate (“prep,” “delivery,” “dealer services,” etc.). Some low-star reviewers for this location claim dissatisfaction with fee transparency or last-minute charges. You can counter this by insisting on a final, signed, out-the-door price days before arriving to sign.

Action Plan: How to Buy Safely at Krueger’s RV

Pre-visit preparation

• Secure outside financing quotes so you can compare fairly at the F&I desk.
• Bring a detailed PDI checklist and arrange for an independent inspection: Find an RV inspector near you.
• Ask the sales manager for a sample buyer’s order, all fees, and add-on menu in advance. Decline anything you do not want.

At the dealership

• Do not sign until the RV passes your inspection and documented fix-list is completed.
• Confirm no open recalls by VIN, and ensure recall remedies are complete before delivery.
• Photograph serial numbers, tire DOT codes, roof condition, and all seals. Test every function twice.

After the sale

• If defects emerge, document with photos and video immediately and report in writing to sales and service management.
• For safety-related defects, also submit to NHTSA and the brand’s customer service to create a paper trail.
• If warranty coverage or repairs are denied or delayed, review your rights under the Magnuson-Moss Warranty Act and file complaints with the Washington State AG if necessary.

Contextualizing the Risks: Industry-Wide Factors

It’s important to note that the broader RV industry has struggled with high demand, supply chain disruptions, and labor shortages since 2020. These pressures contribute to the same issues reported in many of Krueger’s RV’s low-star reviews: long service queues, parts delays, and uneven PDI quality. While context helps explain, it does not excuse preventable defects, poor communication, or unkept promises. What distinguishes a strong dealership is how proactively and transparently they manage these challenges—and how they treat customers after the sale.

Want to see how other consumers vet dealers and document issues? Search investigative content here: Consumer watchdog videos on Liz Amazing and use her channel’s search for the dealership or brand you’re considering.

What We Would Ask Krueger’s RV’s Management

Transparency and accountability questions

• What is your current average warranty repair time by category, and how do you keep customers updated?
• Do you allow third-party inspectors on your lot before funding? If not, why?
• Can you show written policies for recall handling, PDI standards, and final delivery validation?
• How are techs trained and certified? Do you audit workmanship outcomes and rework rates?
• What is your escalation path for disputes over trade-ins, fees, or post-sale promises?

If you asked these questions and got clear answers from this location, share the details to help future buyers.

Examples of High-Risk Pitfalls to Watch For

“We’ll fix it after you take it home”

Once your funds clear, your leverage drops. Numerous low-star reviews at many dealers—this location included—describe post-delivery delays and slow follow-up for items promised at sale. Avoid this by conditioning funding on completed repairs.

“Mandatory” add-on packages

Few packages are truly mandatory. Ask to remove any you don’t want or to see a comparable unit without the add-ons. If the dealer declines, consider a competitor.

“We’re waiting on the factory”

Sometimes true—but insist on documentation and dates. If delays drag on, contact the manufacturer directly with your case number and ask for assistance expediting authorization or parts.

Where the Dealership Could Improve

Service throughput and communication

Reducing cycle times for common warranty fixes and providing predictable updates would alleviate many customer frustrations seen in low-star reviews. A dedicated case manager approach and automated status portals are proven best practices.

Stronger PDI and delivery validation

Implementing a measurable, photographed PDI—with customer sign-off and re-check after repairs—would prevent many out-of-the-box failures reported by buyers.

Contract clarity and fee transparency

Publishing a standardized fee sheet and offering pre-sign buyer’s orders with all line items disclosed would reduce disputes over last-minute add-ons and pricing surprises.

Final Buyer’s Checklist for Krueger’s RV (Clarkston, WA)

• Verify recent reviews: Krueger’s RV — Google Reviews (Sort by Lowest Rating).
• Require a third-party inspection before signing. If the dealership refuses, walk.
• Make all promises part of the signed buyer’s order with deadlines and costs.
• Confirm no open recalls and get proof of completion pre-delivery.
• Demand an out-the-door price early, with all fees itemized; decline unwanted add-ons.
• Secure outside financing offers for leverage.
• Do a full-function test at delivery and do not fund until satisfied.
• Keep a complete document trail for any potential BBB, AG, FTC, or NHTSA actions.

If you’ve completed a purchase here, what did this dealership do well—and where did it fall short?

Bottom Line

Krueger’s RV in Clarkston, WA, is an independent dealership that serves a regional customer base. Publicly visible feedback—particularly in the lowest-star reviews—highlights concerns around PDI thoroughness, post-sale communication, service timelines, and occasional disputes over paperwork, fees, or trade-ins. These issues are not unique to one store, but they are meaningful risk factors you should proactively manage. Employ a third-party inspection, demand written commitments, verify recall status, and keep your leverage until all promises are fulfilled.

Given the volume and nature of risk themes present in low-star public reviews for this location, we do not broadly recommend proceeding without strict safeguards. If the dealership declines a third-party inspection, won’t provide a complete out-the-door price, or resists putting promises in writing, consider other RV dealers in the region with stronger recent service track records and fewer unresolved complaints.

Finally, for a deeper education on RV dealer pitfalls and buyer self-protection, search within Liz Amazing’s YouTube channel for PDI guides, warranty traps, and negotiation tactics tailored to RV shoppers.