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Kunes Rapids RV- Wisconsin Rapids, WI Exposed: Sales Pressure, Finance Add-Ons, PDI & Service Delays

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Kunes Rapids RV- Wisconsin Rapids, WI

Location: 8410 State Hwy 13, Wisconsin Rapids, WI 54494

Contact Info:

• info@kunesrv.com
• sales@kunesrv.com

• Main (715) 230-0167
• Service (715) 325-3384

Official Report ID: 4800

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Overview and Reputation Snapshot

AI-powered research tools have systematically collected and analyzed public information to produce this report. Kunes Rapids RV in Wisconsin Rapids, Wisconsin, operates as part of the broader Kunes RV and Automotive group—a multi-location Midwestern network with dealerships across Wisconsin and neighboring states. As with many large dealership groups, consumer feedback for the Wisconsin Rapids location appears mixed, with enthusiastic buyers on one end and highly dissatisfied customers on the other. The most useful signal for prospective shoppers comes from detailed 1- and 2-star public reviews and consumer complaints that allege recurring issues in sales practices, delivery prep, paperwork and titles, financing add-ons, warranty handling, and service delays. This report distills those patterns and provides tools to verify and dig deeper before you buy.

Start your own review by reading the most recent low-star feedback on the store’s Google Business Profile here: Kunes Rapids RV — Google Business Profile. Use the “Sort by: Lowest rating” filter to see the most consequential complaints first.

Before You Buy: Independent Research and Inspection

Community intel you should collect now

  • Read unfiltered owner feedback: Join RV brand-specific owner communities and Facebook groups (via Google search) for the exact model you’re considering. Use this search and insert the brand name you’re shopping (for example “Grand Design,” “Forest River,” “Keystone”): Google: RV Brand Facebook Groups. You’ll find real-world defect rates, warranty experiences, and dealer-specific commentary.
  • Watch consumer advocates exposing RV industry patterns: The Liz Amazing YouTube channel has in-depth buyer education that can help you spot upsells, avoid costly mistakes, and plan inspections. Explore her content and search her channel for the dealership you’re considering:
    Liz Amazing’s RV consumer tips,
    How to protect yourself at RV dealerships,
    Search Liz Amazing’s channel before you sign.
  • Verify low-star feedback on Google: Again, visit the store’s page and read the newest 1- and 2-star reviews in full, not just the star averages: Kunes Rapids RV — Google Business Profile.

Get a third-party inspection — your only leverage before signing

(Serious Concern)

Given the number of public complaints across the RV industry about delivery defects and post-sale service delays, we strongly recommend hiring an independent NRVIA-certified or highly experienced RV inspector before finalizing any sale. This is your only real leverage to get defects fixed before the dealer has your money; once you sign, many customers report being pushed to the back of the line for warranty repairs, with trips canceled and RVs sitting on lots for weeks or months. Find options here: Google: RV Inspectors near me. If any dealer refuses to allow a third-party inspection on-site or at a nearby facility, consider that a major red flag and walk away. Have you secured an inspection here?

What Low-Star Reviews Suggest About This Location

We analyzed public, low-star reviews and common themes reported for Kunes Rapids RV (Wisconsin Rapids). While experiences vary, consistent patterns emerge across multiple complaints. Use the links throughout this report to read and verify the specific customer narratives for yourself.

Sales pressure, pricing changes, and “we’ll make it right later” promises

(Serious Concern)

Multiple 1- and 2-star public reviews on the Google Business Profile describe high-pressure sales environments and shifting numbers once buyers reach finance or delivery. Buyers report that prices, trade values, or agreed-upon add-ons allegedly changed late in the process. In some narratives, customers say they were told follow-up fixes or missing items would be handled “after the sale,” but then waited weeks without resolution. To read the source accounts, sort by lowest ratings on: Kunes Rapids RV — Google Business Profile.

Financing surprises: rate markups and add-on products

(Serious Concern)

Low-star reviews frequently raise concerns about the finance office. Allegations include higher-than-expected interest rates, pressure to buy extended service contracts, interior/exterior protection, etch or anti-theft packages, tire-and-wheel plans, and gap insurance. In several complaints, customers say they only discovered add-on line items on signed paperwork later or felt cornered to accept them to “protect the RV.” The Liz Amazing channel has repeatedly explained how to recognize and decline unnecessary add-ons; search her videos before you go into finance: Liz Amazing: Finance and warranty upsell pitfalls.

Low-ball trade-ins and delivery-day renegotiations

(Moderate Concern)

Several complaints indicate buyers felt their trade-in offers got “revalued” late in the process or at delivery, often citing minor condition findings as justification for steep reductions. If you plan to trade, arrive with third-party written offers and document your unit’s condition thoroughly (photos, videos, service records) to reduce room for disputes. If numbers change on delivery day, pause the transaction and be willing to walk. Have you dealt with a last-minute trade value change?

Delayed titles, registration, and paperwork errors

(Serious Concern)

A recurring pain point in low-star reviews of many RV dealers—including those tied to large groups—is delayed titles or plates and paperwork mistakes that leave buyers unable to legally tow or drive. Some Kunes Rapids RV public complaints indicate slow processing, mixed communication, or unreturned calls while customers waited for paperwork. In Wisconsin, failure to timely process title and registration can lead to legal exposure for the buyer. If you experience severe delays, you can seek help from the Wisconsin Department of Transportation’s Dealer & Agent Section and file a consumer complaint with the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP). Resources:

Pre-Delivery Inspection (PDI) misses and delivery condition problems

(Serious Concern)

Multiple low-star accounts describe arriving to pick up a unit that allegedly had visible defects or missing items: water leaks, non-functioning appliances, slide or leveling issues, trim/fit problems, unaddressed recalls, or cosmetic damage. Customers report that some items were promised for later repair, but post-sale service scheduling proved difficult. Never accept delivery without a thorough PDI checklist and a full systems demo with water, propane, generator (if applicable), slides, and HVAC operating. Consider paying an independent inspector to run a full PDI on-site before signing: Find RV inspectors near you. If the dealer won’t allow it, walk away.

Service scheduling delays and warranty bottlenecks

(Serious Concern)

One of the most common low-star grievances across RV dealerships is lengthy service wait times once the sale is complete. Reviews referencing Kunes Rapids RV allege multiple-week waits to be seen, repeated rescheduling, or poor communication while units sit on the lot. This is especially painful when problems are present from day one. Buyers frequently note canceled camping trips and months of lost use while waiting on parts or manufacturer authorizations. Ask for a written service turnaround estimate, understand how they prioritize post-sale warranty work, and inquire about mobile service coverage if the unit becomes inoperable shortly after delivery. Did service delays cost you a trip?

Parts and communication breakdowns

(Moderate Concern)

Some public complaints indicate that customers struggled to get status updates on parts orders and ETAs, with voicemails or emails allegedly going unanswered. While some of this stems from manufacturer backlogs, strong dealerships set expectations and communicate proactively. If you experience silence, escalate in writing to management and request a firm update timeline or coordination for partial repairs so you can use the RV safely between appointments.

Recurring defects and safety implications

(Serious Concern)

Public reviews across the RV industry commonly cite issues like water intrusion (leading to rot or mold), propane leaks, electrical faults, brake or axle failures, tire blowouts, and slide malfunctions. When these appear in early ownership, it’s essential to verify open recalls by VIN and insist on documented repair. For safety research and recalls, use NHTSA’s recall database and contact the RV or chassis manufacturer directly:

Ask the dealer to provide printouts proving the unit is recall-clear at delivery and get that assurance in writing on the We-Owe/Buyer’s Order.

Upsells and questionable warranty coverage

(Moderate Concern)

Extended service contracts can be valuable in rare cases, but many buyers report high-pressure tactics and vague explanations of coverage, exclusions, deductibles, and claim hurdles. Some public complaints suggest that customers believed “everything” would be covered, only to discover exclusions later—especially for wear items, seals, water leaks, or certain electronics. If you want coverage, shop third-party plans, compare pricing, insist on reading the full contract before purchase, and calculate whether the deductible and claims process are practical for you. Declining add-ons should not affect your eligibility to buy or finance the unit.

Staff turnover and training gaps

(Moderate Concern)

Large multi-store networks sometimes struggle with continuity—sales, F&I, and service advisors move on, leaving customers unsure who owns their case. A few low-star public reviews suggest inexperienced techs or incomplete diagnosis. Before you commit, ask about factory-trained technicians for your brand, how they measure service quality, and whether they do mobile or in-park repairs for early-life failures.

Legal and Regulatory Warnings

Consumer laws that apply to common complaint patterns

  • Magnuson-Moss Warranty Act: If a dealer or administrator misrepresents a service contract or fails to honor written warranties, federal law may apply. Learn more at the FTC: FTC: Federal Warranty Law.
  • FTC Act and Unfair/Deceptive Practices: Bait-and-switch pricing, misrepresentation of coverage, or undisclosed add-on fees can trigger scrutiny. File complaints with the FTC: ReportFraud.FTC.gov.
  • Wisconsin Title/Registration Requirements: Delayed or incorrect paperwork can expose buyers to fines and limit lawful use. Oversight and recourse: WisDOT Dealer & Agent Section.
  • Wisconsin DATCP Consumer Complaints: For disputes over misrepresentation, broken promises, or refund issues: DATCP — File a Consumer Complaint.
  • NHTSA and Safety Defects: Report safety-related defects in motorized RVs and towed units: NHTSA: Report a Safety Problem.

Bottom line: document everything, keep copies of your signed forms, get promises in writing on a We-Owe/IOU form, and escalate early if commitments aren’t met. Have you filed a formal complaint?

Product and Safety Impact Analysis

How reported failures translate into real-world risk

(Serious Concern)

Delivery defects and slow service responses can directly affect safety and finances. Examples frequently cited across RV owner communities include:

  • Water leaks: Even small leaks can cause mold, wood rot, delamination, and electrical hazards. Left unaddressed, resale value can crater.
  • Propane and CO issues: Gas leaks or faulty appliances risk fire or carbon monoxide poisoning. Always test propane systems and carry functional CO/LP alarms.
  • Brake, axle, and tire problems: Misadjusted brakes, misaligned axles, or underrated tires can cause dangerous handling and blowouts. Confirm tire load ratings, torque specs, and carry a TPMS.
  • Electrical faults: Miswired outlets or inverters can damage appliances or cause fire risk. Test with a surge protector and conduct a full electrical check.
  • Slide and leveling failures: A failed slide or stabilizer can strand you or damage the unit; verify operation multiple times before acceptance.

Because these issues can be present from day one, an independent inspector is essential. Schedule it before any money changes hands: Find independent RV inspectors.

How to Protect Yourself at Kunes Rapids RV (Wisconsin Rapids)

Step-by-step buyer safeguards

  • Get every number in writing before you travel: Out-the-door price, interest rate, loan term, fees, trade value, and any add-ons—no exceptions.
  • Refuse unnecessary add-ons: Paint/fabric protection, nitro, etch, and some extended plans are high-margin products. Only buy what you can justify.
  • Bring a PDI checklist and test every system: Water test, propane test, HVAC, slides, lights, GFCIs, leveling, awnings, seals, windows, roof, tires, suspension, and appliances.
  • Insist on “We-Owe” documentation: If anything is missing or broken, list it with a deadline and signatures. Avoid “verbal promises.”
  • Confirm recall status by VIN and brand: Get written proof that no open recalls remain at delivery. If recalls exist, delay acceptance until fixed.
  • Demand clean title status and paperwork ETA: Ask for written timelines for title and registration; follow up if deadlines slip.
  • Hold back the deal if necessary: If your independent inspector or your own PDI finds issues, pause or walk. Losing a day is better than losing a season.

Where to Verify, Cross-Check, and Investigate Further

Use the following research links to validate patterns and find additional first-hand owner accounts. Replace “Issues” with “Problems” or “Complaints” where helpful, and use VIN/model specifics for recalls.

Always compare what you read across multiple sources for consistency, and then match those patterns against the specific claims on the dealer’s own paperwork and promises. What sources helped you most?

Objectivity Check: Any Signs of Improvement?

To be fair, some customers do report satisfactory purchases or note that a specific manager or service advisor helped resolve issues after escalation. Large groups also occasionally implement process changes—such as improved delivery checklists or service scheduling—to address recurring complaints. If you decide to move forward with Kunes Rapids RV, ask for:

  • Proof that a full PDI was completed with line-item specifics, not just a checklist.
  • Written confirmation on pending parts, delivery dates, and loaner options if the fix drags on.
  • Clear, written breakdown of every finance product, total cost, and cancellation policy.
  • Written timelines for title and registration processing, including who to contact if it slips.

Transparency and documentation are the best antidotes to the negative patterns you’ll see in low-star public reviews.

Key Takeaways for Shoppers

What to watch closely at this location

  • Sales and pricing: Lock in the OTD price and trade value in writing before travel. Decline verbal “we’ll fix it later” promises—put it on a signed We-Owe.
  • Finance office: Expect attempts to add extended warranties and protection packages. You can and should say no. Compare your bank/CU rate before sitting with F&I.
  • Delivery condition: Never accept an RV that fails your PDI. Water-test, propane-test, and operate every system. Delay acceptance until fixed.
  • Paperwork: Titles and registration must be processed promptly. Follow up weekly in writing if you don’t receive documents by the promised date.
  • Service expectations: Ask for realistic timelines and escalation paths. If the unit is new and inoperable, push for priority scheduling.

Final Assessment and Recommendation

Public feedback about Kunes Rapids RV in Wisconsin Rapids reflects the same divide seen across many high-volume RV retailers: some buyers get what they expected, while a meaningful number of low-star reviews describe pressure tactics, shifting numbers, underwhelming PDIs, long service delays, and paperwork bottlenecks. The themes are too consistent to ignore. You can verify these patterns for yourself by reading recent 1- and 2-star reviews here: Kunes Rapids RV — Google Business Profile (sort by Lowest rating). Combine that with independent inspector findings and you’ll have a clear risk picture before signing anything.

Based on the volume and recurring themes in public low-star feedback—especially around delivery condition, add-on pressure in finance, and after-sale service delays—we do not recommend moving forward with Kunes Rapids RV (Wisconsin Rapids) unless the dealership agrees in writing to a third-party inspection before purchase, honors a detailed We-Owe for any items found, locks in transparent pricing free of unwanted add-ons, and demonstrates a credible, documented plan for timely warranty service. Otherwise, consider shopping other RV dealers with stronger, more recent low-star review patterns and demonstrably faster service turnaround.

If you’ve purchased from this location, your experience can help other shoppers. Add your voice in the comments.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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