Kunes RV of Elkhorn- Elkhorn, WI Exposed: Defects at Delivery, Delayed Titles & Months-Long Repairs
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Kunes RV of Elkhorn- Elkhorn, WI
Location: 9 Deere Rd, Elkhorn, WI 53121
Contact Info:
• elkhorn@kunesrv.com
• info@kunesrv.com
• Main: (262) 276-4525
• Sales: (262) 723-2260
Official Report ID: 4777
Introduction: What shoppers should know about Kunes RV of Elkhorn (Elkhorn, WI)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Kunes RV of Elkhorn is part of the larger Kunes Auto Group (often branded “Kunes RV”), a multi-store, Midwest-based chain with multiple RV and auto dealerships across Wisconsin, Illinois, and neighboring states. This report focuses exclusively on the Elkhorn, Wisconsin location, examining recurring consumer complaints, reported sales and service issues, and overall risk factors for RV buyers considering this store.
Publicly posted feedback—especially low-star reviews—depicts a pattern of problems that prospective buyers should understand before signing anything. The most helpful starting point is the dealership’s own Google Business Profile. You can visit this link, sort by “Lowest rating,” and review the newest 1–2 star experiences for yourself: Kunes RV of Elkhorn — Google Business Profile.
In addition to Google, buyers should consult multiple independent sources (forums, consumer sites, and video channels) to gather first-hand accounts. RV industry investigators such as Liz Amazing on YouTube regularly spotlight dealership practices and consumer pitfalls—search her channel for the dealership or RV brand you’re considering to find deep-dive explainers and buyer protection tips.
Have you bought from this specific location? Add your story to help other shoppers.
Find unfiltered owner feedback and prepare your due diligence
Tap real owner communities (including brand-focused Facebook groups)
Before you visit the store or sign a purchase agreement, spend an evening reading what actual owners say about the brands and models sold at Kunes RV of Elkhorn. Join several brand-specific groups and forums to see common defects, parts delays, and warranty realities. For Facebook communities, do not rely on dealership-run pages—seek out independent owner groups for candid, unfiltered conversations. Use this Google search to discover groups tailored to your brand (replace the brand name with the one you’re shopping): Search brand Facebook owner groups (example: Forest River). You can adapt that query for Grand Design, Keystone, Jayco, Alliance, Thor, etc.
For broader industry context and consumer protection tactics, browse investigative content such as Liz Amazing’s buyer-warning videos and search her channel for the model or dealer you’re evaluating.
Insist on an independent, third-party inspection before paying
A recurring theme in low-star public reviews of large RV dealers, including this location, is that buyers discover defects and incomplete prep only after taking delivery—when leverage is gone and service queues can stretch for weeks or months. Your best leverage is a professional, independent inspection performed before you sign final paperwork or accept the keys. If a dealer will not allow a third-party inspection on their lot, that is a major red flag—walk away. You can locate qualified inspectors here: Search: RV Inspectors near me.
An inspection is not an insult to the dealership; it is standard risk management. Skipping pre-purchase inspections can lead to canceled camping trips, additional lodging costs, and months-long service limbo while the dealership awaits parts or technician availability. Have you experienced service delays after delivery?
Patterns of reported consumer problems at Kunes RV of Elkhorn
The following themes reflect repeated allegations found in low-star public reviews and consumer discussions. Each sub-section includes a risk rating and practical takeaways specific to how buyers can protect themselves if they still choose to purchase from this location.
Delayed titles, registration problems, and paperwork errors
Multiple public complaints about large RV chains—including this branch—describe long waits for titles and plates, incorrect loan documents, and poor follow-up after the sale. Title delays can cause penalties, insurance complications, and travel disruption. In Wisconsin, dealers are required to process title and registration in a timely manner. To protect yourself, demand a written timeline for title/registration processing and the name of the employee responsible. Ask for a copy of every form submitted and track status weekly.
Where to verify similar claims and context from other consumers and forums:
- Google search: Kunes RV of Elkhorn Issues
- BBB complaints search: Kunes RV of Elkhorn
- Reddit r/rvs: Kunes RV of Elkhorn Issues
High-pressure upsells, questionable add-ons, and interest-rate markups
Many low-star reviews of big-box RV dealers mention finance office pressure to buy extended service contracts, paint and fabric protection, GAP, tire-and-wheel, and more—often bundled or slipped into the deal at high markups. Some buyers report discovering add-ons after the fact. Others allege rate markups compared to Credit Union pre-approvals. Before visiting, get a written out-the-door quote that itemizes every line item. Secure pre-approved financing to compare the APR offered in the F&I office. Decline all add-ons you don’t fully understand in writing. You can always add protections later, usually at a lower cost.
For deeper context on how RV finance departments monetize add-ons, search for consumer explainers such as Liz Amazing’s videos on dealer upsells, then search her channel for the specific dealership or brand you’re considering.
Low-ball trade offers and last-minute number changes
Reported experiences include heavily discounted trade valuations that shrink further at signing or after “manager review.” To defend against this: get multiple written appraisals from other dealers, bring maintenance records and photos, and insist that trade value be “locked” in writing with conditional factors clearly defined (e.g., no undisclosed damage). If the dealer changes the numbers on delivery day, be prepared to walk.
Units not properly prepped; immediate defects after delivery
Common buyer complaints with chains like this location include leaks, inoperable appliances, soft floors, misaligned slides, incomplete accessories, and cosmetic damage present at handoff. Workmanship defects are not unusual in the RV industry, but the dealer’s pre-delivery inspection (PDI) should catch and correct them before you take possession. Require a thorough PDI checklist with signatures and serial numbers. Attend the PDI, run water systems under pressure, test propane appliances, check 12V and 120V systems under load, and photograph every flaw. If anything material is missing or nonfunctional, get a due bill (“We Owe”) signed by the sales manager with clear deadlines before paying in full. Consider hiring an independent inspector: Find a local RV inspector.
Service delays, long repair backlogs, and poor communication
One of the most disruptive issues reported by buyers at high-volume dealers—including this store—is months-long wait times for diagnosis and repair, especially for warranty work. Some consumers say calls aren’t returned or status updates are vague, and units sit outside awaiting parts. To mitigate: ask for the service department’s average turnaround time for warranty and retail jobs, how many certified technicians they employ, and whether they prioritize “post-sale” customers over non-buyers. If you are a traveler or seasonal camper, clarify whether mobile repairs or temporary accommodations are offered if repairs stretch on.
Warranty disputes and finger-pointing between dealer and manufacturer
Owners frequently report a loop of blame—manufacturer says “dealer must fix,” dealer says “awaiting manufacturer approval.” Time passes; camping plans evaporate. Protect yourself by learning which repairs are covered under the manufacturer versus the dealer’s supplemental promises, and ask the dealership to document warranty claim submissions and approvals. Keep a written timeline of every appointment, phone call, and email. Consider escalating to the manufacturer for parts status and to confirm the dealer actually filed the claim.
Advertising discrepancies: availability, pricing, and “bait and switch” perceptions
Shoppers across many big-box outlets describe arriving to find that advertised units are “just sold” but similar models are available at higher prices or with fewer features. Always call to confirm stock by VIN/SN, and request a buyer’s order with the VIN, exact options, and an out-the-door price, valid for a fixed window of time. If the store won’t commit in writing, consider moving on.
Surprise fees and prep charges
Reports frequently mention doc fees, prep fees, freight, and other add-ons appearing late in the process. Before you drive to the store, demand a detailed, signed buyer’s order that enumerates sales price, taxes, registration, and every fee. Any verbal promises should be written onto the buyer’s order with manager initials.
Deposit and cancellation disputes
Consumers sometimes allege that deposits are retained even when conditions change or promised timelines aren’t met. If you must leave a deposit, keep it minimal and state—on your receipt—that it’s fully refundable if financing changes, the unit fails inspection, or delivery dates slip. Use a credit card (not cash) so you have dispute rights if the refund is delayed.
Product and safety impact analysis
Defects reported at and after delivery—leaks, electrical faults, propane appliance misfires, brake and axle issues, soft floors, and misaligned slides—can create real safety hazards. For example: water intrusion can rot structural members and compromise floor integrity; electrical shorts risk fires; mis-adjusted brakes and axles jeopardize stopping distance and tire life; faulty propane systems can lead to dangerous leaks. Buyers should verify open recalls for their exact make and model, ensure recall remedies are completed before delivery, and demand copies of work orders. The National Highway Traffic Safety Administration (NHTSA) maintains an official recall database: NHTSA Recalls Lookup. Enter your RV’s VIN to check for open campaigns.
Dealers are prohibited from selling new vehicles with open safety recalls. If you’re purchasing used, it’s still wise to verify recall status and have repairs completed before you tow away. If you encounter resistance, note the date, employee name, and escalate to the manufacturer and NHTSA. For broader consumer experiences tied to this location, you can also consult the sources in the verification section below. And for buyer-protection insights that unpack real-world risks, see investigative content on channels like Liz Amazing (RV industry exposés and buyer tips).
Legal and regulatory warnings for the dealership and consumers
Public complaints touching on paperwork delays, misrepresentation, add-on disclosures, and warranty runarounds raise potential regulatory issues:
- Wisconsin consumer protection and deceptive practices — Misleading advertising, undisclosed fees, or false promises can implicate Wisconsin’s Deceptive Trade Practices statutes (e.g., Wis. Stat. § 100.18). Consumers can report issues to the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP): File a Consumer Complaint (Wisconsin DATCP).
- Title and registration obligations — Delayed or mishandled titling can create legal exposure. See Wisconsin DOT for title/registration requirements and processing expectations: Wisconsin DOT.
- FTC advertising and finance disclosures — The Federal Trade Commission polices deceptive sales, add-on “junk fee” practices, and disclosure violations. Guidance for auto/RV dealers is here: FTC: Auto Dealer Advertising & Sales Compliance Basics.
- Magnuson–Moss Warranty Act — Governs written warranties on consumer products, including RV components; prohibits tying warranty coverage to dealer-only service and requires clear, conspicuous terms. Learn more: FTC Guide to Federal Warranty Law.
- NHTSA safety recalls — Dealers may not sell new vehicles with open safety recalls; consumers should verify via VIN: NHTSA Recall Lookup.
If you believe you experienced deceptive practices, keep all documents, emails, text messages, and note names and dates. File complaints with DATCP, the FTC, and BBB, and consider consulting an attorney familiar with Wisconsin consumer law. Have you pursued a complaint process? What happened?
Where to verify and investigate Kunes RV of Elkhorn further
Use these links to find public records, discussions, and videos about this specific location. Replace “Issues” with “Problems” or “Complaints” for additional variations:
- Google Business Profile: Kunes RV of Elkhorn (sort by Lowest Rating)
- YouTube search: Kunes RV of Elkhorn Issues
- Google search: Kunes RV of Elkhorn Issues
- BBB: Kunes RV of Elkhorn Issues
- Reddit r/RVLiving: Kunes RV of Elkhorn Issues
- Reddit r/GoRVing: Kunes RV of Elkhorn Issues
- Reddit r/rvs: Kunes RV of Elkhorn Issues
- PissedConsumer (use on-site search for “Kunes RV of Elkhorn”)
- NHTSA Recalls (start here; then use your RV’s VIN)
- RVForums.com (use the search tool for “Kunes RV of Elkhorn”)
- RVForum.net (search for “Kunes RV of Elkhorn issues”)
- RVUSA Forum (search for “Kunes RV of Elkhorn Issues”)
- RVInsider.com search: Kunes RV of Elkhorn
- Good Sam Community: Kunes RV of Elkhorn Issues
- Liz Amazing’s YouTube Channel (search for the dealer/brand)
Observed themes in 1–2 star Google reviews (summary)
Reviewers consistently describe:
- Difficulty reaching managers or receiving call-backs after the sale
- Repairs taking weeks to months with little proactive communication
- Units delivered with leaks, non-working appliances, or electrical issues
- Pressure to buy extended warranties and add-ons, with unclear benefits
- Discrepancies between advertised pricing/features and the paperwork at signing
- Title and registration wait times longer than promised
For the most current accounts, read the lowest-rated posts on their profile: Kunes RV of Elkhorn Google reviews. If you’ve personally experienced any of these, please document your experience below for other shoppers.
What the dealership gets right (brief balance)
While negative experiences are important to weigh, some shoppers report helpful sales reps, friendly delivery staff, or successful warranty resolutions after escalation. Inventory breadth at a chain store can mean finding specific trims or floorplans quickly. We also occasionally see management stepping in to make things right after a public review is posted. That said, the volume and consistency of low-star complaints about post-sale support and paperwork timeliness should factor heavily into your decision-making and your negotiation strategy up front.
Consumer checklist: How to protect yourself at Kunes RV of Elkhorn
- Get everything in writing — Out-the-door price; VIN and option list; all fees itemized; delivery date; who pays for missing items; exact interest rate and term; and whether any add-ons are included or declined.
- Third-party inspection — Make the sale contingent on passing an independent inspection. If the dealership refuses, walk. Find a pro: RV Inspectors near me.
- Attend a rigorous PDI — Operate every system under load. Photograph and list defects. Require a signed “We Owe” with deadlines for parts and repairs before final payment.
- Confirm recall status — Use the VIN at NHTSA and demand documentation of completed campaigns before taking delivery.
- Finance smartly — Bring a credit union pre-approval. Decline add-ons unless you know the terms, coverage caps, deductibles, and cancellation policies in writing.
- Set expectations for service — Ask for the service department’s average turnaround by job type and the number of certified RV technicians on staff. Get a prioritized appointment on the calendar for any due-bill items.
- Titles and plates — Require a written timeline and a point-of-contact for DMV work. Follow up weekly until you receive the title/registration.
- Trade-in defense — Secure competing written appraisals and insist on a locked value subject only to clearly stated conditions.
If you’ve used this checklist at this location, did it help? Share what went right or wrong. For additional buyer education and to sharpen your plan, consider investigations like those from Liz Amazing, who regularly exposes common dealership pitfalls.
Closing perspective on risk
Across public reports, the most consequential risks at Kunes RV of Elkhorn are not just cosmetic defects—they are time and money risks: lost camping seasons due to prolonged service delays, unexpected finance add-ons, and administrative problems that create legal and logistical headaches. None of these risks are unique to this one store, but the concentration and repetition of similar complaints at this location are notable. Prudent buyers should slow the process, build in contingencies, and refuse to fund the deal until everything promised is complete and documented.
If you have personal experience at this specific dealership location, would you recommend them? Your input helps future shoppers make informed decisions.
Final summary and recommendation
Based on a substantial pattern of negative consumer reports—emphasizing post-sale support gaps, service delays, aggressive upsells, and paperwork issues—we do not recommend Kunes RV of Elkhorn as a first choice for RV buyers at this time. If you proceed, protect yourself with a third-party inspection, firm written commitments, and pre-approved financing; otherwise, consider comparing offers and service capacity at alternative dealerships.
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