Kunes RV of Green Bay- Suamico, WI Exposed: QC failures, service delays & title issues—buyer beware

Introduction: What Buyers Should Know About Kunes RV of Green Bay (Suamico, WI)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Kunes RV of Green Bay is located in Suamico, Wisconsin (north of Green Bay) and operates as part of the broader Kunes Auto & RV Group, a multi-location regional chain with numerous dealerships across the Midwest. This report focuses exclusively on the Suamico, WI location and seeks to help RV shoppers make informed decisions by compiling patterns of consumer feedback from public sources, including Google reviews, Better Business Bureau filings, RV forums, and general owner communities.

Overall, the dealership’s reputation appears mixed but punctuated by recurring, serious complaints about sales practices, service backlog, poor communication, delayed paperwork, and quality control issues upon delivery. Because these issues can lead to expensive repairs, cancelled trips, and prolonged downtime, shoppers should approach any transaction with clear guardrails and insist on proper third-party verification before buying or signing.

You can examine the dealership’s public feedback yourself by visiting its Google Business profile and sorting by “Lowest Rating” to read the most recent 1–2 star experiences in full: Kunes RV of Green Bay (Suamico, WI) Google Business Profile. Consider documenting anything you find and asking the dealer for written resolution commitments before moving forward. If you’ve personally purchased from this location, would you share what happened in the comments?

Start Your Own Research Trail: Unfiltered Owner Communities and Independent Watchdogs

In addition to reading the dealership’s Google reviews, broaden your research using owner communities and industry watchdogs:

• Model-specific Facebook groups (use Google to find them): Search for your exact brand and model communities to see common defects and how dealers handle them. Try:
  Search for RV Brand Facebook Groups (enter your brand/model in the search box once you land on Google, e.g., “Forest River travel trailer Facebook group”).
• YouTube consumer advocacy: See how creators expose dealership tactics and teach pre-delivery inspections. We recommend exploring
  Liz Amazing’s consumer education channel and using her channel’s search to look up the dealer you’re considering. Her videos illustrate common pitfalls and how to avoid them.
• Forums and review aggregators: Check RV-oriented forums (RVForums.com, RVForum.net, Reddit communities) and the BBB for patterns. We include a one-click research list later in this report to streamline your search for “Kunes RV of Green Bay Suamico WI” issues and complaints.

As you compare public accounts, focus on recurring themes rather than isolated stories. Then get every important promise in writing. If you’ve already done this research, please add what you uncovered to help other shoppers.

Before You Buy: Third-Party Inspection Is Your Only Real Leverage

Insist on a professional pre-purchase inspection

Many consumer complaints about this location and comparable RV dealers involve defects revealed only after the buyer drove off the lot: water leaks, appliance failures, miswired components, axle/brake issues, and other safety-critical faults. The most effective prevention is to hire a certified, independent RV inspector to conduct a top-to-bottom evaluation before you sign or fund the purchase. Search for nearby professionals here:
Find RV inspectors near me. If this dealership refuses to allow a third-party inspection on the premises, that is a major red flag—you should walk.

• A thorough inspection often reveals roof sealant gaps, window leaks, frame rust, soft floors, delamination, and electrical/LP gas hazards.
• Have the inspector test every feature: slides, HVAC, water heater, water pump/lines, fridge on multiple power sources, awnings, leveling system, and safety equipment.
• Demand a written We Owe list for all defects found, with a completion date, before funding. Otherwise, repairs may be delayed for weeks or months after your money is collected.

We strongly recommend you bring your inspector again on delivery day to confirm repairs were actually completed. If you skip inspection, reported outcomes include cancelled camping trips and months-long waits for backordered parts or a service slot. Don’t forfeit your leverage. For convenience, you can run this search again:
Search for independent RV inspectors. If you’ve used an inspector at this location, tell us whether it helped.

Documented Patterns of Complaints at Kunes RV of Green Bay (Suamico, WI)

This section compiles common issues reported by consumers in public forums and review sites. Use the dealership’s Google profile to read specific 1–2 star experiences (sort by “Lowest Rating”) and verify details: Kunes RV of Green Bay (Suamico, WI) Google Business Profile.

Delivery-Day Quality Control Problems

Multiple public complaints across the RV industry—and echoed in reviews for this location—describe new or newly reconditioned units being delivered with unresolved defects that should have been caught in the dealer’s pre-delivery inspection (PDI). Common examples include:

• Leaking plumbing lines or fittings, wet storage compartments, or evidence of prior moisture intrusion.
• Non-functioning slideouts, power awnings, TVs, or refrigerators that fail on propane mode.
• Missing parts (e.g., sewer hoses, cradles, spare tire, keys/remotes) despite promises during the walk-through.
• Improperly sealed roof penetrations or windows leading to early water damage.

These issues often result in immediate post-delivery service visits. Because service queues can be long, owners can lose a prime portion of their camping season waiting for parts and repairs. This risks significant financial loss, especially if you planned travel around your purchase date. To minimize risk, require a full systems demonstration and test everything yourself with your inspector present.

Sales Promises vs. Post-Sale Follow-Through

Consumers frequently report that verbal promises made during sales do not always materialize after paperwork is signed. Alleged issues include:

• Unmet commitments for repairs, parts, or accessories that were supposedly “included.”
• Difficulty reaching sales staff who were highly responsive pre-sale but unavailable afterward.
• Price discrepancies or last-minute add-ons revealed in the finance office (F&I).

Protect yourself by insisting that every promise appear on a signed “We Owe” form with timelines. Save emails and texts. If you encounter inconsistencies, escalate in writing to the general manager with dates and documentation. And always compare the final buyer’s order to your signed offer before funding.

Upsells and Questionable Add-Ons in the Finance Office

RV dealers (including this location, per multiple public reviews) are known to push extended service contracts, paint/fabric protection, tire-and-wheel plans, GAP coverage, and similar add-ons—often at steep markups. These products are optional. Consider:

• Ask for all F&I prices upfront in writing and compare to third-party equivalents.
• Request a copy of any warranty or contract before signing. If not provided, decline.
• Be aware of dealer “reserve” on interest rates; obtain pre-approvals from your bank/credit union to compare.

Some consumers later learn their expensive add-on provided little benefit or overlapped with a manufacturer warranty. If you’re unsure, don’t buy it on the spot. Take the contract home to review. For education on common dealership tactics, see
this consumer-focused channel and search it for your target dealership.

Low-Ball Trade-In Offers and Appraisal Disputes

Reports indicate some buyers feel blindsided by trade-in valuations that drop late in the process due to newly discovered “reconditioning” needs or market shifts. To mitigate:

• Obtain multiple written trade-in bids (including instant cash offers) before visiting the dealer.
• Bring maintenance records, recent photos, and a pre-appraisal checklist (tires, roof, appliances, slides) to defend your value.
• If the dealer reduces the offer upon arrival, pause. Recheck your options before agreeing.

Delayed Titles, Registration, and Paperwork Errors

Among the most frustrating complaints at RV dealers are titles and registration delays—especially for out-of-state buyers. Consequences include temporary plates expiring, denial of campground reservations, and inability to insure or use the RV. Safeguards:

• Ask for a realistic timeline for titling and registration—and get it in writing.
• Confirm that lien releases (on trades) are properly processed.
• Follow up weekly via email for a paper trail. If deadlines are missed, escalate to management promptly.

Service Department Backlogs and Communication Gaps

Public accounts frequently describe long wait times for diagnosis and repair, especially for warranty work. Some report scheduling delays, parts backorders, or lack of status updates. This is common across the industry—but you can limit exposure:

• Have all issues identified pre-funding and pre-delivery. Don’t allow a “promise to fix later.”
• Request a written estimate and timeline; ask for pictures of the defect and the repair once done.
• If you live far away, clarify whether mobile warranty vendors are permitted and who pays.

A backlog can sideline your investment for weeks or months. If timing is crucial (family trips, work travel), disclose that upfront and ensure completion dates are contractual.

Inexperienced Techs or Sloppy Workmanship

Consumers report rework visits for recurring leaks, improperly reattached components, misdiagnosed electrical problems, or missed inspections. An inexperienced or rushed technician can compound damage. Actions you can take:

• Request that a senior technician sign off on structural, LP gas, brake, and electrical repairs.
• Ask for photos documenting completed work and replaced parts.
• Perform your own checklist upon pickup; don’t rush the inspection.

Pricing Transparency and Surprise Fees

“Prep fees,” “delivery fees,” and “market adjustments” can appear late in the sale. Verify whether the advertised price includes freight, PDI, propane, battery, and basic starter kit. If not, negotiate or request the fees be waived. Compare your out-the-door price to competing dealers to avoid overpaying for the same unit.

Post-Sale Support and Escalation Challenges

Consumers often note that it’s easy to get calls returned pre-sale and harder afterward. Maintain a written log of communication attempts and insist on email follow-ups to capture commitments. Escalate politely but firmly to management with facts and deadlines. If this fails, consider filing complaints with the BBB and your state consumer protection office (links below).

Legal and Regulatory Warnings

Consumer Protection and Warranty Rights

RV buyers are protected by a patchwork of laws and agencies. Repeated repair failures, misrepresentation, or unfair practices can trigger enforcement or civil remedies. Key references:

• Magnuson–Moss Warranty Act: Governs written warranties and service contracts. If a warrantor fails to repair a covered defect within a reasonable number of attempts or time, you may have remedies under this law. Learn more at the FTC’s site: FTC guide to federal warranty law.
• Federal Trade Commission (FTC): Handles deceptive or unfair practices. You can submit complaints here: ReportFraud.FTC.gov.
• Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP): Oversees consumer issues in Wisconsin and accepts complaints: Wisconsin Consumer Protection (DATCP).
• NHTSA Vehicle Safety: If your RV (motorized or towable) has a safety defect or recall, submit a complaint and check recall status: NHTSA Recalls.

Allegations seen in public reviews (e.g., failure to honor repair promises, extended delays, or misrepresented add-ons) could raise concerns under state UDAP (Unfair and Deceptive Acts and Practices) statutes. Preserve documentation—purchase agreements, “We Owe” forms, texts/emails, and inspection reports—to support any filing.

Product and Safety Impact Analysis

How Reported Defects Affect Safety and Costs

Reported issues like water intrusion, faulty brakes or axles, propane leaks, and miswired 120V/12V systems are not mere inconveniences—they can be dangerous and expensive:

• Water leaks/delamination: Hidden rot undermines structural integrity and resale value, often leading to thousands in repairs.
• Brake/axle issues on towables: Increase stopping distance and can cause trailer sway or catastrophic failure. Confirm with a qualified inspector.
• LP gas leaks: Fire/explosion risk. Always perform leak tests and use a gas detector; insist on documented pressure tests before delivery.
• Electrical faults: Can cause fires or appliance damage. Verify GFCIs, shore power transfer, converter/charger functionality, and correct polarity.

Always check for open recalls on the specific unit’s VIN using the manufacturer’s site and NHTSA. Repairs on recalled components should be completed before delivery. For general recall searches: NHTSA Recalls. If you’re researching this location specifically, use this search format:
NHTSA recall search placeholder for this dealership (then check your exact RV brand and VIN). For a deeper dive into the RV industry’s safety pitfalls, consider searching consumer watchdog content on YouTube such as
Liz Amazing’s channel and look up the dealer or model you have in mind.

How to Protect Yourself at This Location

Practical Steps to Reduce Risk

• Third-party inspection: Hire an independent inspector pre-funding. If not allowed, walk. Try:
  RV inspectors near me.
• All promises in writing: Get a signed “We Owe” for any missing parts or repairs, with dates.
• Full systems check on delivery: Plan several hours. Test water, power, LP gas, slides, appliances, and safety gear.
• Decline pressure add-ons: Don’t buy finance office products you don’t understand. Take contracts home to review first.
• Verify title timelines: Especially important for out-of-state buyers. Don’t leave without clear expectations in writing.
• Keep a communication log: Summarize every call and email; escalate in writing to management if commitments slip.

If you’ve navigated a purchase or service here, what protections helped most? Your experience can guide others.

One-Click Research Hub for Kunes RV of Green Bay (Suamico, WI)

Use these links to investigate independent reports and discussions. Replace “Issues” with “Problems” or “Complaints” as needed once you land on the platform’s search page.

• YouTube: Kunes RV of Green Bay Suamico WI Issues
• Google Search: Kunes RV of Green Bay Suamico WI Issues
• BBB: Kunes RV of Green Bay Suamico WI Issues
• Reddit r/RVLiving: Kunes RV of Green Bay Suamico WI Issues
• Reddit r/GoRVing: Kunes RV of Green Bay Suamico WI Issues
• Reddit r/rvs: Kunes RV of Green Bay Suamico WI Issues
• PissedConsumer (search onsite for “Kunes RV of Green Bay Suamico WI”)
• NHTSA Recalls (search by your RV’s brand/VIN)
• RVForums.com (use onsite search)
• RVForum.net (use onsite search)
• RVUSA Forum (search for dealership issues)
• RVInsider: Kunes RV of Green Bay Suamico WI Issues
• Good Sam Community: Kunes RV of Green Bay Suamico WI Issues
• Google: Find Model-Specific Facebook Owner Groups

While you review, take note of dates and whether the dealership responded or resolved the issue. Then communicate your expectations upfront. For additional consumer education and checklists, search your exact model on
the Liz Amazing channel and watch her PDI and warranty videos.

Frequently Reported Scenarios and How to Respond

“After I bought, the dealer couldn’t get me in for repairs for weeks.”

Before you fund the deal, ask for a written service appointment date for any known issues. If parts need ordering, require proof the order has been placed and request shipment tracking when available. Consider negotiating a holdback (or delayed funding) until repairs are complete.

“Finance pushed a high-interest loan and expensive warranties.”

Bring pre-approvals from your bank/credit union. Request a full itemized out-the-door quote by email before your visit. Decline any add-on you don’t understand or can’t read in full. Extended service contracts can be purchased later if you decide you need one—usually for less.

“My title and plates were delayed and I couldn’t legally use the RV.”

Get expected title/registration timelines in writing. Ask who is responsible for any ticket or penalty if deadlines are missed. Follow up weekly in writing. If you hit a dead end, contact Wisconsin DATCP and consider a BBB complaint to expedite attention.

“The unit had leaks we only discovered at home.”

This is exactly what third-party inspectors catch. If you already purchased, document the damage with photos and videos and stop using water systems. Notify the dealer and manufacturer warranty department in writing immediately. Ask the dealer to arrange a pickup or prioritize your repair; if unsafe, request mobile service authorization.

Acknowledging Improvements and Dealer Responses

Some buyers report satisfactory outcomes, especially when they documented issues early, escalated politely but persistently, and insisted on written commitments. In certain cases, staff members at this location are credited for resolving specific problems or communicating candidly about parts ETAs. That said, the volume and nature of public complaints about delays, missed expectations, and quality control issues suggest that shoppers should still proceed carefully and enforce their own process.

To maintain balance, we encourage readers to review both the positive and negative experiences directly on Google and decide whether the patterns align with their risk tolerance: Kunes RV of Green Bay (Suamico) reviews. And if you’ve experienced a recent improvement or a notably helpful staff member at this location, please add that context for other shoppers.

Bottom Line for RV Shoppers in Suamico, WI

Key Takeaways

• Do not buy without a third-party inspection and a signed “We Owe” list for all deficiencies—before you fund.
• Prepare for possible service backlogs. If your timing is rigid, consider dealers with faster, documented turnaround.
• Scrutinize F&I add-ons. Most are optional and often overpriced relative to third-party alternatives.
• Get title/registration timelines in writing. Follow up weekly via email and escalate if deadlines slip.
• Vet this store by reading the latest 1–2 star reviews and looking for recurring patterns:
  Sort by Lowest Rating on Google.
• Keep learning—watch buyer-beware guidance and PDI walkthroughs; for example, search your dealership and model on
  Liz Amazing’s RV consumer channel.

Final Summary and Recommendation

Publicly available feedback about Kunes RV of Green Bay (Suamico, WI) surfaces serious, recurring concerns familiar to many RV buyers: quality control misses at delivery, uneven post-sale communication, long repair waits, surprise fees and add-ons, and administrative delays with titles or plates. Some customers report satisfactory outcomes, especially when they documented everything and pushed for accountability. However, the risk profile remains elevated without your own safeguards.

Given the patterns of complaints seen in public sources, we do not recommend purchasing from this location without rigorous protections—specifically, an independent pre-purchase inspection, fully itemized pricing without unnecessary add-ons, and written, dated commitments for any repairs or paperwork. If the dealer resists these safeguards or you observe consistent red flags in the most recent low-star reviews, consider other RV dealers in the region that demonstrate faster service turnaround, cleaner PDIs, and stronger post-sale support.

Have you bought or serviced an RV at this Suamico location? Add your detailed experience so other shoppers can benefit.