Kunes RV of La Crosse- Holmen, WI Exposed: High-Pressure Sales, Defective Deliveries & Title Delays
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Kunes RV of La Crosse- Holmen, WI
Location: 306 Holmen Dr N, Holmen, WI 54636
Contact Info:
• sales@kunesrv.com
• service@kunesrv.com
• Main (608) 390-1274
Official Report ID: 4779
Introduction: What RV Shoppers Should Know About Kunes RV of La Crosse (Holmen, WI)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Kunes RV of La Crosse—located in Holmen, Wisconsin—is part of Kunes Auto & RV Group, a multi-state Midwest chain that operates numerous auto and RV dealerships. This location sells new and used towables and motorized units and advertises full-service support, financing, and trade-ins. While the brand’s footprint gives it broad inventory and resources, public reviews and forum discussions for the Holmen location point to recurring consumer pain points: aggressive sales tactics, pricing/add-on confusion, subpar pre-delivery inspections, service bottlenecks, delayed paperwork, and communication gaps after the sale.
Before you dive deeper, we strongly encourage you to read recent 1–2 star reviews on the dealership’s Google Business Profile and sort by “Lowest rating” for a current snapshot of buyer and service experiences. Visit: Kunes RV of La Crosse (Holmen, WI) Google Business Profile. Then use the “Sort by Lowest Rating” filter to evaluate the most critical feedback firsthand. If you’ve purchased or serviced here, your perspective can sharpen this report’s usefulness—add your story in the comments.
Where Real Owners Talk: Unfiltered Research Sources
Seller websites and glossy brochures rarely reveal the tough parts of ownership. To get the real picture, cross-check multiple sources that aggregate buyer complaints, service outcomes, and long-term reliability:
- Join brand- and model-specific owner groups. Use Google to find active communities (no need to log into Facebook first):
Search Grand Design Facebook Groups,
Search Keystone RV Facebook Groups,
Search Forest River Facebook Groups. Read what owners say about warranty, leaks, frame/axle issues, and dealer responsiveness. - On YouTube, consumer advocates such as Liz Amazing are highlighting systemic dealership practices and delivery/service pitfalls many shoppers miss. Explore her channel and search the dealership and brands you’re considering:
Liz Amazing’s RV Consumer Advocacy Channel. - Verify Kunes RV of La Crosse (Holmen, WI) complaint patterns across multiple platforms (use these exact searches):
- YouTube search: Kunes RV of La Crosse Holmen WI Issues
- Google search: Kunes RV of La Crosse Holmen WI Issues
- BBB search: Kunes RV of La Crosse Holmen WI
- Reddit r/RVLiving: Kunes RV of La Crosse Holmen WI Issues
- Reddit r/GoRVing: Kunes RV of La Crosse Holmen WI Issues
- Reddit r/rvs: Kunes RV of La Crosse Holmen WI Issues
- PissedConsumer (search “Kunes RV of La Crosse” on-site)
- NHTSA recalls (then search your RV’s manufacturer/VIN)
- RVForums.com (use site search)
- RVForum.net (use site search)
- RVUSA Forum (use site search)
- RVInsider search: Kunes RV of La Crosse Holmen WI Issues
- Good Sam Community search: Kunes RV of La Crosse Holmen WI Issues
As you research, keep the Google Business Profile handy: Kunes RV of La Crosse (Holmen, WI) Google Reviews. If you’ve experienced this store’s sales or service firsthand, tell other shoppers what happened.
Before You Buy: Make a Third-Party RV Inspection Non-Negotiable
Recent public reviews for Kunes RV of La Crosse (Holmen, WI) reflect recurring “out-of-the-gate” defects—water leaks, non-functional appliances, loose plumbing, damaged seals, and issues that should be caught by a proper pre-delivery inspection (PDI). The single most effective way to avoid inheriting thousands in repair costs is to hire an independent, certified inspector before you sign final paperwork or take possession. Search locally: RV Inspectors near me. If a dealer refuses to permit a professional third-party inspection on their lot, that’s a red flag—walk away. Your leverage is strongest before funds change hands; once the dealer has your money, many reviewers report long waits for service appointments and weeks or months of downtime. That can mean canceled trips, lost campsite deposits, and a warranty clock that keeps running.
What to ask your inspector to verify:
- Structural/seal integrity: roof, slides, walls, and openings; check for moisture and delamination risk.
- Chassis and braking: axle alignment, tire age/pressure, brake function on towables and motorized units.
- Propane and electrical safety: leak tests, bonding/grounding, converter/charger health, GFCI operation.
- Plumbing and HVAC: water heater, furnaces, ACs, pumps, and all fixtures under load.
- Appliance & inverter/solar readiness: confirm real-world operation, not just a brief “showroom demo.”
Schedule it, attend it, and have the inspector’s punch list written into a “We Owe”/Due Bill that must be completed before delivery. If you need help finding qualified inspectors again: search RV Inspectors near you. And if you’ve navigated an inspection at this store, report your inspection experience.
What Recent Consumers Reported at This Location
Sales Tactics and Pricing Games
Public one- and two-star reviews for Kunes RV of La Crosse (Holmen, WI) consistently cite pressure to commit quickly, price changes late in the process, and a heavy push toward in-house financing and add-on packages. Shoppers mention verbal assurances that didn’t make it into contracts or out-the-door figures that ballooned at the finance desk. These patterns align with industry-wide issues consumer advocates have been documenting—see educational content calling out “pay more later” dealership tactics on channels like Liz Amazing’s RV industry exposés. To protect yourself, get a written, itemized out-the-door quote that includes every fee, tax, installed option, and delivery charge before signing anything.
Low-Ball Trade Values
Multiple reviewers describe disappointing trade-in offers that were significantly below market guides or competing dealer bids. While trade figures depend on unit condition and the wholesale market, a common pattern is a high advertised selling price paired with a very low trade allowance. Obtain multiple written bids on your trade (including consignment offers), compare to wholesale guides, and be prepared to sell private party if the gap is substantial.
Finance Office: Rate Markups and Add-Ons
Critical reviews frequently reference add-on products (GAP, paint/fabric protection, interior/exterior coatings, extended service contracts, tire/wheel packages) bundled into monthly payments. Consumers often discover later that they paid for items they did not understand or need. Independent reviewers warn that interest rates may be marked up above what banks would offer you directly. Always bring your own pre-approval from a credit union or bank, decline unnecessary products, and request the “buy rate” in writing. If you proceed with a service contract, get the full terms, coverage exclusions, and cancellation policy on paper—and verify the cancellation refund process and timeline.
Delays in Titles, Plates, or Paperwork
Reviewers for this Holmen, WI location report delays receiving titles, registration, and plates. Prolonged title processing can prevent you from using or reselling your RV and may violate state requirements for prompt processing. If your paperwork is delayed, escalate in writing and keep a timeline. You can also contact Wisconsin’s Department of Transportation Dealer & Agent Section for guidance on dealer compliance in title processing.
Delivery/PDI Issues: Units Leaving the Lot with Defects
Consumers repeatedly describe taking delivery and later discovering water leaks, non-functioning slide-outs, AC or heating failures, miswired components, and loose fixtures—issues that should have been addressed pre-delivery. Several negative reviews reference missed appointments or incomplete “we owe” items. Insist on a multi-hour, hands-on walk-through where you personally operate all mechanical and electrical systems, run water lines, and test the propane system. Don’t accept the unit until the punch list is complete. If a manager promises to “take care of it after you take it home,” decline and keep your leverage.
Service Department: Long Waits, Communication Gaps, and Repeat Visits
Low-star reviews at the Holmen location highlight weeks-long waits to get on the schedule and additional weeks to receive parts or warranty authorization. Some owners describe multiple returns for the same issue, poor documentation of diagnostics, or difficulty getting status updates. These shortcomings can derail a camping season. Plan for service delays; confirm parts availability before you leave your rig; and require written ETAs with clear next steps. For insights into how to manage this dynamic, consumer advocates like Liz Amazing share tactics to hold service departments accountable and avoid “black hole” repairs.
Warranty Friction and Denials
Several complaints describe warranty pushback—being told certain failures are “wear and tear,” “owner damage,” or “not covered by that plan.” Extended service contracts can have extensive exclusions. Always file claims in writing, cite the contract clause covering your component, and request denial rationales in writing. If needed, escalate to the plan administrator and the RV manufacturer. Remember, the federal Magnuson-Moss Warranty Act requires that written warranties be clear and enforced as written; it also prohibits tying warranty coverage to use of branded service parts unless they’re provided free of charge.
Parts Backorders and Recall Work
Owners report slow parts sourcing and long repair queues for recall work. Check your unit’s manufacturer and NHTSA recall status by VIN. You are not restricted to the selling dealer for recall and warranty work; if you experience delays at Kunes RV of La Crosse (Holmen, WI), consider contacting other authorized service centers for time-sensitive repairs. Search recall status here: NHTSA Recalls Lookup. For broader recall context, you can also review NHTSA’s recall portal and then search by your brand.
Promises vs. Paper: Unkept Commitments
Negative reviews often mention verbal promises—free accessories, specific repairs, after-sale support—that didn’t materialize. The fix: get every promise, add-on, and due item on a signed buyer’s order or Due Bill with completion deadlines. If the sales team resists putting it in writing, treat it as if it doesn’t exist.
Upsells You Don’t Need: Coatings, Fabric Protections, and Nitrogen Tires
Many RV dealerships—including this Holmen, WI store according to public reviews—routinely pitch high-margin add-ons with questionable value. Paint and fabric protections can cost thousands yet be hard to claim against; “nitrogen tire fills” add little real-world advantage over correct air pressure maintenance; and GPS anti-theft devices often come with expensive subscriptions. Decline politely, and re-check your out-the-door paperwork to ensure unwanted items weren’t added late in the deal. For a deeper look at spotting upsell traps and finance office tactics, search consumer-focused breakdowns on Liz Amazing’s channel.
Communication After the Sale
Common threads in negative reviews include unanswered calls, vague ETAs, and difficulty reaching a decision-maker. A structured approach helps: set expectations on response times from the outset, summarize every call via email (creating a paper trail), and escalate appropriately if milestones slip. If you’ve experienced similar communication gaps here, share your timeline so others can learn from it.
Legal and Regulatory Warnings
Consumer Protection and Warranty Law
Based on complaint patterns, buyers at Kunes RV of La Crosse (Holmen, WI) should be aware of the following rights and avenues:
- Magnuson-Moss Warranty Act (Federal): Requires clear written warranties and fair enforcement of warranty terms. Dealers and administrators cannot deny coverage arbitrarily or require branded parts unless provided free. Learn more at the FTC: FTC Guide to Warranty Law.
- FTC Auto/RV Sales & Advertising Rules: Bait-and-switch pricing, deceptive financing claims, and misrepresentation of add-on products can violate federal law. Report concerns to the FTC: ReportFraud.FTC.gov.
- Wisconsin Consumer Protection: For disputes over titles, registration, and dealer practices, the Wisconsin Department of Transportation’s Dealer & Agent Section and the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) are key contacts. Start with WisDOT’s dealer resources: WisDOT Dealer & Agent: Title/Registration and DATCP complaints: File a Consumer Complaint (WI DATCP).
- Wisconsin Lemon Law: Typically applies to new motor vehicles, including certain motorhomes (chassis/drive components) but not the “house” portion; travel trailers are usually not covered. For motorized units, consult guidance: Wisconsin Lemon Law.
Keep meticulous records: sales agreements, finance contracts, emails, photos, videos, and repair orders. If you suspect deceptive practices or warranty bad faith, seek counsel and consider filing complaints with the FTC and Wisconsin regulators. You can also reference the BBB profile search above to review patterns and file a complaint.
Product and Safety Impact Analysis
Water Intrusion and Electrical/Propane Issues
Defects frequently mentioned in public reviews—leaks, miswired outlets, propane system faults—pose real safety risks. Water intrusion can lead to rot, structural degradation, slide failure, and mold exposure. Electrical faults risk fire or appliance damage. Propane leaks are acute safety hazards. If your PDI or early ownership reveals any of these issues, stop using the affected systems immediately and document everything. Consider a licensed RV inspector to validate repairs: find an RV inspector near you.
Chassis, Axle, and Brake Concerns
Reviews referencing vibration, premature tire wear, or poor stopping performance suggest potential alignment or brake setup issues at delivery. For towables, verify that brake controllers are correctly calibrated, and for motorized units, conduct a thorough road test on highway and grades. If you suspect a safety defect or recall, run your VIN on the NHTSA site and call the brand’s customer service to confirm parts availability for any campaigns.
Financial Exposure and Opportunity Cost
Even when safety is not at risk, multi-week service queues can invalidate campground reservations, reduce the usable season, and add out-of-pocket costs for storage or alternative lodging. Unnecessary add-ons and rate markups inflate total cost of ownership. Factor these risks into your buying decision and your negotiation. If you’ve experienced significant downtime with this store, help other shoppers understand the real-world costs.
How to Protect Yourself at This Specific Store
Pre-Signing Checklist
- Third-party inspection: Book a certified, independent inspector. If the dealership refuses, walk. Your leverage disappears after funding.
- Out-the-door price in writing: Demand a full, itemized OTD quote with every fee. Decline add-ons you don’t want.
- Bring your own financing: Get pre-approved elsewhere and compare the dealer’s “buy rate” vs. “sell rate.”
- Trade-in strategy: Obtain multiple bids and a private-party valuation; don’t let a low trade number erase real equity.
- Due Bill/We Owe: List every repair/install item with deadlines before taking delivery.
- PDI walk-through: Allocate hours, not minutes. Run water, operate slides/awnings, light all gas appliances, measure voltage under load.
- Paperwork accuracy: Check VIN, lienholder, taxes, warranty start date, and that no add-ons were slipped in.
After-Sale Survival Guide
- Get everything in writing: Confirm service ETAs, parts orders, and warranty approvals by email.
- Don’t leave your rig without a plan: Ask whether parts are in-hand before you drop off; otherwise, you risk long idle times.
- Escalate strategically: If deadlines pass, escalate to a service manager, then the general manager, then the manufacturer and plan administrator.
- Consider alternate authorized shops: You don’t have to use the selling dealer for warranty work.
If you’ve used these tactics at the Holmen location, what worked and what didn’t?
Acknowledging Improvements or Positive Feedback
To be fair, not every review is negative. Some customers report friendly sales staff and helpful service advisors, as well as successful repairs or satisfactory delivery experiences. A few note that managers stepped in to resolve issues once alerted. However, the weight and specificity of recent 1–2 star reviews—citing delayed paperwork, missed delivery promises, and slow service turnaround—warrant caution. When a dealership does resolve a problem for you, consider posting an update so shoppers can see how the store handles issues under pressure. And if your experience diverges from the patterns described here, tell us how it went.
Key Red Flags to Watch for at Kunes RV of La Crosse (Holmen, WI)
- High-pressure closing tactics: “This price is today only.” Don’t rush; good deals withstand a night to think.
- Mystery fees or addendum stickers: Refuse non-government, non-optional fees. Ask for an explanation or removal.
- Finance office surprises: Re-run payment numbers if any product is added; monthly payment “targets” hide price increases.
- Title/plate delays: Track dates. If your title is late, escalate quickly to management and WisDOT/DATCP if needed.
- PDI shortcuts: Demand a comprehensive test; don’t accept “we’ll fix it at your first service.”
- No third-party inspectors allowed: Treat this as a major warning sign.
How These Issues Compare With Industry-Wide Patterns
The themes seen in the Holmen location’s low-star reviews—upsell-heavy sales, inexact PDIs, service bottlenecks—mirror wider RV retail challenges. The RV boom strained technician pipelines, parts supply chains, and warranty authorization workflows across brands and dealers. That context helps explain delays but doesn’t excuse preventable handoffs or poor communication. For a broader lens on common pitfalls and how to avoid them, explore investigative playlists and dealer walk-through critiques from advocates like Liz Amazing. Use those checklists as a quality control overlay during your own PDI and paperwork review.
Final Checks Before You Commit
- Cross-verify the dealership’s current reputation by sorting to lowest-rated reviews on Google: Kunes RV of La Crosse (Holmen) Reviews.
- Insist on a third-party inspection and a complete “We Owe” with due dates.
- Bring competing written offers, bids on your trade, and your own financing.
- Photograph the unit at delivery, inside and out. Note any deviations from the listing.
- Confirm manufacturer recall status, then document any needed campaigns before travel.
Still on the fence? Scan more owner reports across the research links earlier in this report, and then let us know what you’ve uncovered.
Bottom Line
Public feedback about Kunes RV of La Crosse (Holmen, WI) depicts a mixed but concerning picture: repeated complaints of pressure-driven sales, add-on heavy finance experiences, delivery defects that should have been caught at PDI, and lengthy service and paperwork delays. While some customers do report satisfactory outcomes, the volume and recency of critical reviews suggest shoppers should proceed with strong safeguards: independent inspections, ironclad documentation, and firm boundaries on pricing and add-ons. If the store won’t let you inspect, won’t put promises in writing, or won’t provide a clear, timely plan for paperwork and post-sale support, you should consider other options.
Our recommendation: Based on the patterns documented in public reviews and common risk areas described above, we do not recommend moving forward with Kunes RV of La Crosse (Holmen, WI) unless every protective step is in place and satisfactorily honored. When in doubt, invest your time with another dealership that welcomes third-party inspections, provides transparent out-the-door pricing with no forced add-ons, and demonstrates a reliable, documented service process.
Have you bought from or serviced with this location? Share your experience below so other RV shoppers benefit from your real-world insights.
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