Kunes RV of Lake Mills- Lake Mills, WI Exposed: Defective Deliveries, Title Delays & High-Pressure Sales
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Kunes RV of Lake Mills- Lake Mills, WI
Location: County Road V, W7419 E Tyranena Park Rd, Lake Mills, WI 53551
Contact Info:
• Sales Phone: (920) 274-2114
• info@kunesrv.com
• sales@kunesrv.com
Official Report ID: 4785
Introduction and Background on Kunes RV of Lake Mills (Lake Mills, WI)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Kunes RV of Lake Mills operates under the broader Kunes Auto & RV Group, a multi-location regional chain with dealerships across Wisconsin and neighboring states. While the Kunes name is familiar in the Midwest, the consumer experience at the Lake Mills, WI location has drawn sustained scrutiny in public reviews and forum discussions, particularly around sales pressure, paperwork delays, post-sale service timelines, and warranty handling. This report synthesizes recurring patterns, highlights the most consequential risks for buyers, and provides practical steps to protect yourself before you sign.
To review current, first-hand feedback, visit the store’s Google Business Profile and sort by “Lowest rating” to read recent 1-star and 2-star experiences: Kunes RV of Lake Mills — Google Business Profile. Throughout this report, we cite research sources and show you where to verify each theme for yourself.
Before You Dive In: Owner Communities and Unfiltered Feedback
First-hand owner feedback is invaluable. Seek out model-specific and brand-specific communities and read what people report over many months of ownership.
- Join multiple brand/model Facebook owner groups to see recurring defects, DIY fixes, dealer interactions, and warranty outcomes. Use Google to find groups for the exact brand/model you’re considering: Search Facebook RV brand groups via Google. Try terms like “Grand+Design+Facebook+Groups” or “Forest+River+Facebook+Groups”.
- Watch consumer advocates on YouTube. A consistent voice exposing dealership practices is Liz Amazing; search her channel for the brand or dealer you’re considering:
Consumer advocacy videos by Liz Amazing. - To cross-check broader patterns, use RV forums and independent review platforms listed later in this report under “Where to Research Further.”
Have you purchased or serviced an RV at this store? Add your story in the comments so other shoppers can learn from it.
Insist on a Third-Party RV Inspection Before Signing
(Serious Concern)
Across public reviews of Kunes RV of Lake Mills, one persistent risk theme is the delivery of RVs with unresolved defects—leaks, electrical faults, slide adjustments, seals, appliances, and more—followed by long waits for warranty service. Your best leverage to prevent months-long service purgatory is a third-party inspection before you pay. Independent NRVIA-certified inspectors often uncover dozens of functional and safety items that dealers miss in basic “PDI” (pre-delivery inspection).
- Book your own inspector: Search “RV Inspectors near me” and hire a certified pro. Do not rely solely on the dealer’s PDI checklist.
- If any dealership refuses to allow an independent inspection, walk away. That is a major red flag.
- Make the sale contingent on the inspector’s findings being corrected before delivery, with items listed line-by-line on a signed due bill.
- Attend the inspection if possible, and require hot-skin testing, propane leak checks, water intrusion testing, roof/mechanical inspections, slide operation, brake/hub/axle review, and full functional testing of every system.
We also recommend a second search just in case your first inquiry yields limited options: Find independent RV inspectors near you. If you have experience with inspections at this location, tell prospective buyers what worked or didn’t.
Sales Experience at Kunes RV of Lake Mills
High-Pressure Sales and “Today-Only” Offers
(Serious Concern)
Multiple public reviews for the Lake Mills location describe pressure tactics: “act-now” pricing, urgency around deposits, and shifting explanations when buyers ask for time to review or verify claims. Consumers flag concerns such as:
- Verbal promises on out-the-door price or add-ons that don’t match the final paperwork.
- “Limited-time” deals that reappear or change at the last minute.
- Inconsistent information between sales, finance, and service about what’s included and what’s covered.
Reviewers also report scenarios where advertised features or conditions were not accurately reflected at delivery, creating disputes about what was promised versus what was written. Always insist on everything in writing—no exceptions. If you’ve experienced pressure or bait-and-switch tactics at this store, share specifics in the comments to help others avoid similar situations.
For an overview of common dealership tactics and how to counter them, consider educational consumer content from channels like Liz Amazing’s RV buyer beware guides.
Low-Ball Trade-Ins and Reconditioning Fees
(Moderate Concern)
It’s common for RV dealers to offer the lowest feasible trade allowance and then cite high “reconditioning” or wholesale risk. Public feedback on Kunes RV of Lake Mills includes reports of unexpectedly low trade offers or last-minute adjustments.
- Get multiple written offers for your trade from RV consignment services, local dealers, and platforms that buy RVs outright.
- Get your own inspection first; a clean independent report reduces “unknowns” and strengthens your bargaining position.
- Ask for the line-item reconditioning list associated with their offer and challenge vague or inflated categories.
Financing Markups and Add-Ons
(Serious Concern)
Several buyers report unexpected fees, costly add-ons, and higher-than-expected APRs when they reached the finance office. Common add-ons include extended service contracts, interior/exterior “protection” packages, tire/wheel coverage, and aftermarket electronics, often bundled into the payment without clear explanation.
- Bring pre-approved financing to compare APR and terms; use it as leverage against rate markups.
- Decline any product you don’t fully understand or want. Ask for a clean contract without add-ons.
- Under the FTC Act and Truth in Lending Act, any finance terms and fees must be accurately disclosed. For guidance, see the FTC’s resources: Federal Trade Commission.
For more context on dealership upsells and how to evaluate them, search consumer explainers on channels like Liz Amazing’s RV buying tips.
Paperwork, Titles, and Registration
Delayed Titles and Registration After Purchase
(Serious Concern)
One of the most consequential complaints seen in public reviews of Kunes RV of Lake Mills involves paperwork delays—temporary tags expiring, titles not arriving in expected timeframes, and confusion about who is responsible for follow-up. These issues can create real-world complications: inability to camp, trouble insuring or registering, and exposure to penalties for expired temp tags.
- Get a written timeline for title and registration. Ask who will handle what, and how you’ll be updated.
- Document phone calls and emails. Escalate to management quickly if deadlines slip.
- If necessary, lodge complaints with state authorities. In Wisconsin, you can contact consumer protection through the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) and the Attorney General’s office.
If you’ve faced paperwork issues at this location, describe the timeline you experienced and what ultimately resolved it.
Service, Warranty, and Post-Sale Support
Long Waits for Appointments and Repairs
(Serious Concern)
Owners frequently report weeks to months of wait time for warranty approval, parts, and repair scheduling at Kunes RV of Lake Mills. Delays are often compounded during peak season, and some buyers say communication is sparse unless they repeatedly follow up. The consequences are canceled trips, lost deposits, and an RV tied up at the dealer for extended periods.
- Before purchase, get a realistic service capacity estimate in writing (average diagnostic scheduling time, parts lead times, and repair completion windows).
- Create a punch list from your third-party inspection and confirm in writing that all items will be addressed pre-delivery.
- If the RV must be left for warranty work, ask for weekly written updates and a single point of contact.
Quality of Repairs and Inexperienced Techs
(Serious Concern)
Several public comments reference repeat visits for the same issue, evidence of rushed work, and new damage created during service. While all dealers face staffing challenges, the variability of workmanship poses safety and cost risks to owners.
- Inspect your RV thoroughly at pickup; run every system before leaving. If possible, have the independent inspector return to verify fixes.
- Refuse delivery if promised repairs aren’t complete or if new damage is discovered; document with photos and immediately notify management in writing.
- Consider mobile RV techs for certain repairs to avoid service backlogs, but coordinate warranty coverage first.
PDI (Pre-Delivery Inspection) Gaps
(Serious Concern)
Consumer narratives frequently point to missed items during PDI: water leaks, improperly torqued wheels, LP system issues, non-functional appliances, and slide alignment. These can become major repairs later and—more importantly—present real safety hazards.
- Make PDI a multi-hour event with your checklist. Do not sign acceptance until every system passes under load (shore power, water on, propane on).
- Require documentation: a completed PDI checklist with technician signatures and test results (LP leak-down, hot-skin test).
If you experienced PDI issues at delivery here, post your checklist gaps so others can prepare.
Product and Safety Impact Analysis
How Reported Failures Create Safety Risks
(Serious Concern)
Even “minor” defects can cascade into major safety hazards:
- Water intrusion → mold and structural rot → compromised wall/roof integrity → potential delamination and electrical shorts.
- LP system leaks → risk of fire/explosion; improper appliance venting → carbon monoxide exposure.
- Improperly torqued wheels/axles → bearing failures, brake malfunctions, tire blowouts at highway speeds.
- 12V/120V wiring faults → short circuits, battery thermal events, inoperable safety equipment (detectors, emergency lighting).
Always check your VIN for open recalls and TSBs, and confirm dealers are addressing them promptly. Use NHTSA’s recall resources here: NHTSA official recall lookup. If you suspect a safety defect was ignored or mishandled, you can file a complaint: Report a safety problem to NHTSA.
For independent how-tos on identifying safety red flags during walk-throughs, search educational guides from creators like Liz Amazing’s channel.
Legal and Regulatory Warnings
Consumer Protection, Warranty, and Financing Laws
(Serious Concern)
Based on common consumer complaints at Kunes RV of Lake Mills—paperwork delays, warranty pushback, add-on misrepresentation—buyers should be aware of these protections and escalation avenues:
- Magnuson-Moss Warranty Act: requires clear written warranty terms and prohibits deceptive warranty practices. If a covered defect isn’t repaired within a reasonable number of attempts, you may have remedies under federal and state law.
- FTC Act and TILA: finance terms and add-ons must be accurately disclosed; deceptive or unfair practices can be reported to the FTC. See: Federal Trade Commission.
- State-level buyer protections: In Wisconsin, file complaints with DATCP and the Attorney General if titles/registration are delayed, warranties denied, or contracts misrepresented.
Authorities and helpful links:
- FTC – Consumer Protection
- NHTSA – Recalls and Safety Complaints
- Wisconsin DATCP – Consumer Protection
- Wisconsin DOJ – Consumer Protection
If you escalated a complaint related to this Lake Mills store, tell readers which agency helped and how long it took.
Extended Warranties and Upsells
Evaluating Value Versus Cost
(Moderate Concern)
Public feedback frequently raises concerns about upsells at delivery: long presentations, fear-based scripts (“repairs are very expensive”), and pressure to buy coverage immediately. Many plans have exclusions, claim limits, deductibles, and fine print that can surprise owners later.
- Get the sample contract in advance and read all exclusions and maintenance obligations. If they won’t provide it, don’t buy.
- Compare third-party service contracts and read owner reports on claim experience for your exact brand/model/year.
- Decline add-ons you can buy later (e.g., tire/wheel, paint protection). Focus first on RV quality and a proper pre-delivery inspection.
To avoid rushed decisions, tell the F&I office up front that you are pre-approving all line items in writing. If a product appears on your contract that you did not authorize, that is a serious compliance issue—request immediate removal and a corrected contract.
Where to Research Further (Verify Every Claim Yourself)
Use these direct search links to review complaints, forums, and videos specifically about this location. Replace “Issues” with “Problems” or “Complaints” if you want to broaden the search results.
- YouTube search: Kunes RV of Lake Mills Lake Mills WI Issues
- Google search: Kunes RV of Lake Mills Lake Mills WI Issues
- BBB search: Kunes RV of Lake Mills Lake Mills WI
- Reddit r/RVLiving: Kunes RV of Lake Mills Lake Mills WI Issues
- Reddit r/GoRVing: Kunes RV of Lake Mills Lake Mills WI Issues
- Reddit r/rvs: Kunes RV of Lake Mills Lake Mills WI Issues
- PissedConsumer – open site and search for “Kunes RV of Lake Mills”
- NHTSA Recalls search (use brand/VIN for accuracy)
- RVForums.com – use onsite search for dealer threads
- RVForum.net – use onsite search
- RVUSA Forum – use onsite search for dealership issues
- RVInsider search: Kunes RV of Lake Mills Lake Mills WI Issues
- Good Sam Community search: Kunes RV of Lake Mills Lake Mills WI Issues
- Facebook RV brand groups via Google (add your exact brand)
For local, real-time experiences, always revisit the Google Business Profile and sort by “Lowest rating” to see the newest unresolved issues: Kunes RV of Lake Mills — Reviews.
What Buyers Can Do Right Now
A Practical Checklist Before You Sign
(Serious Concern)
- Schedule an independent inspection: Find RV inspectors near you. Make acceptance contingent on fixes.
- Demand a written, out-the-door price with taxes, title, registration, doc fees, and no add-ons unless you approve them in writing.
- Bring a pre-approval for financing; compare rates and decline any product you don’t explicitly want.
- Check your VIN for recalls and TSBs; have the dealer address them prior to delivery.
- Walk away if the store won’t allow a third-party inspection. That is a clear signal to protect your money and time.
Already purchased from this location? Tell us what you wish you knew before you bought.
Acknowledging Improvements or Resolutions
Management Responses and Resolution Attempts
(Moderate Concern)
To be fair, some reviewers note that management at Kunes RV of Lake Mills has attempted to resolve specific disputes—scheduling follow-up repairs, issuing partial refunds for add-ons, or expediting parts. Improvements in customer communication and service throughput are both possible and common when stores are pressed by public feedback. If you experienced a positive resolution at this facility, share the details (date, names, what changed) so other customers know how best to escalate.
Why These Patterns Matter Financially
Real Costs of Delays, Missed PDIs, and Add-Ons
(Serious Concern)
- Opportunity cost: Weeks or months without your RV during peak season can mean lost campground reservations and trip cancellations.
- Compounding damage: Small leaks become structural repairs; small electrical issues evolve into battery, converter, or appliance failures.
- Resale hit: Documented recurring issues and poor repair quality can significantly reduce resale value.
- Financing load: Add-ons and rate markups quietly increase your payment and total cost of ownership.
Service Capacity and Seasonal Bottlenecks
Manage Expectations and Protect Your Calendar
(Moderate Concern)
RV service capacity is constrained regionally. Kunes RV of Lake Mills is no exception. During late spring and summer, intake queues grow. Before you buy, ask for frank averages on lead times, and decide whether you can tolerate a long wait if your RV needs immediate repair. If the answer is “no,” protect yourself with a pre-delivery inspection and a written plan for how urgent defects will be handled prior to handover.
What We’re Hearing Most Often (Themes to Verify on Google Reviews)
Common, Verifiable Complaint Themes
(Serious Concern)
- Paperwork/title delays beyond reasonable timeframes, with conflicting communication about status.
- Post-sale service delays: long appointment waits, multiple visits for the same issue, and poor follow-up.
- Sales/F&I pressure for deposits, financing, and add-ons not clearly disclosed or explained.
- PDI misses: water leaks, electrical issues, slide problems, and fit/finish defects delivered to customers.
To assess these themes directly, read the 1- and 2-star reviews by sorting the store’s page by “Lowest rating”: Kunes RV of Lake Mills — Google Reviews. As you read, note dates (recency matters) and whether management responded with a concrete resolution.
If You Already Bought and Have Problems
Escalation Steps
(Serious Concern)
- Document everything: photos, videos, dates, and names. Summarize in a timeline.
- Send a concise, polite written request for resolution to the General Manager and Service Manager with deadlines.
- If safety is involved, file with NHTSA and copy the dealership on your submission.
- If warranty claims stall, reference Magnuson-Moss and your state’s consumer protection statutes. Consider a certified letter if emails/calls fail.
- As a last resort, small claims court or a consumer attorney may be cost-effective for clear, documented losses.
What worked for you? Post your escalation path so others can follow it.
Objectivity Note
What This Report Can and Cannot Tell You
(Moderate Concern)
Public reviews skew negative because satisfied buyers post less often. Not every purchase at Kunes RV of Lake Mills goes poorly, and some customers do report satisfactory experiences. Still, the volume and intensity of specific patterns—paperwork delays, service backlogs, PDI misses, and add-on pressure—are too consistent across time to ignore. Balance these risks against any positive references you obtain locally, and always prioritize pre-delivery inspection and written commitments.
Final Assessment
Should You Buy Here?
(Serious Concern)
Based on aggregated public feedback and the risk patterns cited above, the Lake Mills, WI location of Kunes RV presents notable buyer risk in four areas: timely paperwork, delivery quality (PDI), post-sale service throughput, and finance/add-on transparency. Every one of these can be mitigated by disciplined buyer steps—independent inspection, ironclad written due bills, pre-approved financing, and a willingness to walk if basic consumer protections are refused.
Recommendation: Given the persistent consumer reports of delays, unresolved defects at delivery, and frustrating service timelines, we do not recommend purchasing from Kunes RV of Lake Mills without a successful third-party inspection and fully documented, line-item commitments to correct all defects before delivery. If the dealership will not accommodate those safeguards, we recommend shopping alternative dealerships with stronger, verifiable track records for paperwork timeliness, PDI quality, and post-sale support.
Comments
Have you purchased or serviced an RV at Kunes RV of Lake Mills (Lake Mills, WI)? Your real-world experiences help other buyers. Please include dates, model/year, how issues were resolved (or not), and any tips for escalation that worked.
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