Kunes RV Supercenter- Sheboygan, WI Exposed: Hidden Fees, Botched PDIs, Title & Service Delays
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Kunes RV Supercenter- Sheboygan, WI
Location: 8120 Frontage Rd, Sheboygan, WI 53081
Contact Info:
• Main: (920) 274-2125
• Sales: (920) 208-2727
• Service: (920) 564-2381
• sales@kunesrv.com
• info@kunesrv.com
Official Report ID: 4806
Introduction and Reputation Snapshot
AI-powered research tools have systematically collected and analyzed public information to produce this report. This investigation focuses on Kunes RV Supercenter in Sheboygan, Wisconsin, one of the RV outlets within the larger Kunes Auto & RV Group (often branded “Kunes RV” or “Kunes Country”), a multi-state dealership network with locations across the Midwest. At this specific Sheboygan store, public reviews and forum discussions paint a mixed picture: some buyers report friendly sales staff and a decent selection, yet a significant number of consumers describe recurring, serious concerns around sales tactics, pricing transparency, post-sale support, service delays, and paperwork/title processing.
For firsthand consumer accounts at the exact location covered here, consult the dealership’s Google Business Profile and sort by “Lowest rating” to see the most recent 1-star and 2-star reports: Google reviews for Kunes RV Supercenter — Sheboygan, WI. Reading those lowest-star reviews provides context for the patterns summarized below. As you evaluate any RV dealer, it is also wise to search across YouTube consumer channels. One standout source is the Liz Amazing YouTube channel, where you can search the specific store or chain for deeper RV consumer insights.
If you have first-hand experience with this dealership—good or bad—your voice helps other shoppers. Would you add your experience for future buyers?
Where to Hear Unfiltered Owner Feedback (Community Research)
Before stepping onto the lot or signing anything, gather multiple perspectives. While you should read Google, BBB, and forums (linked further down), you’ll also want to hear from owners of the exact brand or model you’re considering. That’s where Facebook model-specific groups and brand communities provide unfiltered, day-to-day data on reliability, repair queues, and warranty experiences.
- Join model-specific owner groups: Use this Google search to find active Facebook communities: Search for RV Brand Facebook Groups. Try terms like “Grand Design owners,” “Keystone Montana owners,” “Forest River Rockwood owners,” etc.
- Use YouTube as a consumer watchdog: Investigative channels regularly cover dealer practices and RV quality. Try the Liz Amazing channel and use the channel’s search function for the dealer or brand you’re evaluating.
- Scan Sheboygan-specific reviews: Go directly to the Google profile for this store and sort by “Lowest rating”: Kunes RV Supercenter — Sheboygan, WI on Google.
Strong Recommendation: Get a Third-Party RV Inspection Before You Buy
Serious Concern
Across the RV industry—and reflected in many public complaints about this location—buyers report discovering defects after taking delivery, then waiting weeks or months for dealer service. Prevent this by hiring an independent, certified RV inspector before you sign. Your leverage is highest before the contract is finalized; once the dealer has your money, you may find yourself “in the back of the line” for repairs, with canceled camping trips and a depreciating asset sitting idle.
- How to find an inspector: Use a broad search such as RV Inspectors near me. Look for NRVIA-certified inspectors or established local companies with strong references.
- Insist on a full PDI + written punch list: The inspection should cover roof, seals, slides, appliances, electrical, plumbing, propane systems, frame/suspension, and safety devices.
- If a dealer will not allow a third-party inspection, walk: Blocking a professional inspection on a major purchase is a glaring red flag, especially if the unit is “as-is” or has known factory recalls.
Consider repeating your “RV Inspectors near me” search when narrowing to a specific date of delivery, so you can secure scheduling and ensure findings are in writing before funds are fully released: Find a nearby RV inspector.
Patterns in Consumer Complaints at Kunes RV Supercenter — Sheboygan
The themes below derive from publicly available reviews, forums, and consumer reports. To verify for yourself, read the lowest-rated reviews at the Sheboygan location here: Kunes RV Supercenter — Sheboygan, WI (Google Reviews). Then, broaden your research using the evidence links later in this report.
Sales Tactics and Pricing Transparency
Serious Concern
Multiple low-rated reviews at this location describe pricing that shifts from the advertised number to a higher out-the-door price once fees, prep charges, and add-ons are introduced. Shoppers also describe pressure to commit quickly. Common consumer allegations include:
- Non-itemized “dealer fees” or “prep fees” added late in the process, increasing the final price beyond the online listing.
- High-pressure sales tactics such as “this price is only good today” or “we have another buyer on the way.”
- Condition discrepancies between online photos/descriptions and the unit on the lot at inspection or delivery.
To protect yourself, demand a fully itemized buyer’s order with VIN/serial, all fees, and out-the-door total in writing before you leave a deposit. If line items look unusual or inflated, pause the transaction.
Heavy Upsells: Warranties, Protection Plans, and Add-Ons
Moderate Concern
Like many RV lots, consumers report that this store offers a wide menu of extras: extended service contracts, interior/exterior protection, tire/wheel, GAP, nitrogen, and more. Buyers often discover these add-ons are optional and may be costly relative to coverage limits and exclusions. Reports include difficulty using warranties post-sale, with claims denied as “wear and tear” or “pre-existing.”
- Request policy documents ahead of time and read for exclusions, deductibles, and maximum payouts.
- Compare third-party warranties instead of defaulting to an in-house plan.
- Say “no” to any product you cannot value: If a manager claims an add-on is “required,” ask for the statute and get it in writing.
For a consumer advocate’s perspective on RV upsells and dealership practices, explore the educational content on the Liz Amazing channel (search “warranty” and “dealer add-ons”).
Low-Ball Trade-Ins and Appraisal Disputes
Moderate Concern
A recurring theme: initial verbal ballparks that change after the appraisal, or trade allowances lowered at the finance desk. Some reviewers also report deductions for cosmetic issues that were not material to the agreed value. This can happen quickly when buyers have emotionally committed to delivery timing.
- Bring third-party data: Print comparable listings and include NADA/J.D. Power valuation ranges.
- Get the trade offer in writing tied to a formal inspection—before negotiating the new unit price.
- Keep transactions separable: Negotiate your purchase price and trade value independently to avoid shell games.
Financing: Markups and High Interest Rates
Moderate Concern
Consumers frequently allege that the dealership’s “best rate” isn’t always the best available; dealer reserves (lender compensation) can incentivize the store to place loans at higher rates than a credit union might offer. Several reviews also describe pressure to accept add-ons folded into the loan, which increases interest costs over time.
- Secure a preapproval from a credit union or bank before you shop; bring your rate to compare.
- Request the lender’s buy rate and the final contract APR to understand any markup.
- Decline to finance add-ons that you don’t need; ask for a cash price on any extras.
Delayed Titles, Registration, and Paperwork Errors
Serious Concern
Low-star reviews at this location include frustration over delayed titles or missing paperwork, leading to registration hassles and delayed use. Title delays can create real legal exposure if you’re operating an unregistered or improperly titled vehicle or trailer. Consumers also report difficulty getting timely responses from the dealership’s administrative staff when trying to resolve paperwork discrepancies.
- Set delivery conditions in writing: No funds released until a complete, correct title packet is ready for your signature.
- Ask for a timeline and point of contact for title processing and temporary tags.
- Escalate promptly if state deadlines near; document all calls/emails.
Pre-Delivery Inspection (PDI) and Delivery Condition
Serious Concern
Among the most common consumer frustrations: arriving for delivery to find unresolved defects, missing parts, damage, or systems not functioning (slides, AC, heat, water pumps, water heaters, refrigerators, electrical). Several public reviews describe incomplete PDIs resulting in “take it now, we’ll fix it later” scenarios. That is risky—your leverage diminishes after signing.
- Make the PDI a condition of sale: The unit must pass a written, itemized inspection; any issues must be remedied before delivery.
- Test every system yourself on the lot: shore power, generator, propane, water, slides, awning, leveling, detectors, and seals.
- Do not accept “we’ll order the part” without a signed due bill with dates, parts numbers, and loaner/trip accommodations if applicable.
Independent inspections can catch what dealer PDIs miss. Schedule one here: search for RV inspectors nearby.
Service Delays, Backlogs, and Workmanship Quality
Serious Concern
Public feedback indicates prolonged wait times for warranty service or repair appointments at this Sheboygan location, sometimes stretching into weeks or months, especially during peak season. Consumers also cite workmanship issues—repairs failing shortly after pick-up, incomplete fixes, or new damage discovered post-service. When a unit is parked at the dealership awaiting technician time or parts, owners may lose entire camping seasons.
- Ask for written ETAs for parts and service completion. Request email confirmation and timelines.
- Demand photos and sign-offs on repairs with part numbers, labor hours, and test results.
- Escalate to the manufacturer for warranty approvals if the dealer is unresponsive; consider authorized non-selling dealers if permitted.
Communication Gaps and Unkept Promises
Moderate Concern
Several Sheboygan reviewers describe slow callbacks, unanswered emails, or promises made during the sale that are not honored later (e.g., missing keys, accessories, or agreed fixes). Poor internal coordination between sales, finance, and service is a frequent complaint, causing buyers to re-explain their issue multiple times.
- Keep everything in writing: Summarize conversations via email and request acknowledgment.
- Use the chain of command: If your advisor is silent, copy the service manager and store GM.
- Set deadlines and consequences: Escalate to corporate or the manufacturer if commitments slip.
If you’ve experienced communication breakdowns here, your story could help others time their purchase wisely. Will you describe what happened to you?
Recall Handling and Safety Checks
Moderate Concern
Owners sometimes discover open recalls after purchase or delivery. A recall can be manufacturer-driven (e.g., axle, propane lines, electrical harnesses) but the dealership’s willingness to check and schedule repairs impacts your safety timeline. Reports indicate that coordination on recalls is not always proactive.
- Run the VIN with the manufacturer and check NHTSA’s database before delivery: NHTSA recalls search.
- Get a recall clearance in writing at delivery or a dated appointment if parts are back-ordered.
- Ask for safety system verification: LP leak test, CO/Smoke detectors, emergency exits, and brake function.
Legal and Regulatory Warnings
Serious Concern
Consumer allegations related to misrepresentation, warranty handling, and paperwork delays can implicate state and federal consumer protection laws. If you encounter unresolved issues, consider the following avenues:
- FTC Act (unfair or deceptive practices): False advertising or material omissions can constitute UDAP violations. File complaints with the Federal Trade Commission.
- Magnuson-Moss Warranty Act: Governs written warranties and service contracts; prohibits deceptive warranty terms and requires clear disclosures. See the FTC’s summary: Guide to Federal Warranty Law.
- Wisconsin DATCP: The Wisconsin Department of Agriculture, Trade and Consumer Protection handles consumer complaints about deceptive trade practices and repairs. Start here: Wisconsin Consumer Protection (DATCP).
- Wisconsin DOT (titles and registration): If title/registration delays or errors persist, consult the WI DOT: WisDOT Contact.
- Wisconsin Lemon Law: Primarily applies to new motor vehicles and may have limitations for RVs (often excluding towables or the “house” portion of motorhomes). Review: Wisconsin New Car Lemon Law.
- NHTSA: For safety defects and recalls: Report a Safety Problem.
If a dealer’s conduct appears deceptive or you are denied warranted repairs, document thoroughly, send a certified demand letter, and consider consulting a consumer-rights attorney. Small claims court can also be effective for clear monetary disputes supported by contracts, emails, photos, and expert assessments.
Product and Safety Impact Analysis
Serious Concern
Defects that commonly appear in public complaints—leaks, electrical faults, brake or axle issues, propane system problems, malfunctioning slides/levelers—can directly affect safety and financial risk. A roof or window leak can cause hidden mold and structural damage. Electrical shorts can pose fire hazards. Misaligned axles or brake issues jeopardize towing safety. A slide that won’t retract can strand you on the road or at a campsite.
- Financial risk: Delayed service and denied warranty coverage can result in out-of-pocket repairs, lost trip deposits, storage costs, and accelerated depreciation.
- Safety risk: Propane leaks, faulty detectors, or compromised brakes/tire assemblies are acute safety hazards. Always test LP and detector function at delivery.
- Travel uncertainty: If your RV is queued for service for weeks, you may lose the core utility of the purchase—timely travel—and face cascading costs.
Given these stakes, insist on a rigorous pre-purchase inspection, and confirm recall status in writing. For consumer-driven guidance on recognizing dealer and product red flags, explore detailed breakdowns on the Liz Amazing YouTube channel.
Evidence and Research Links for Kunes RV Supercenter — Sheboygan, WI
Use the links below to verify, cross-check, and deepen your research. Each search is formatted for the Sheboygan location; scan results by date and relevance, and be sure to read full comment threads.
- YouTube: YouTube search for Kunes RV Supercenter Sheboygan WI Issues
- Google: Google search for Kunes RV Supercenter Sheboygan WI Issues
- BBB: BBB listing and complaints for Kunes RV Supercenter Sheboygan WI
- Reddit r/RVLiving: r/RVLiving search
- Reddit r/GoRVing: r/GoRVing search
- Reddit r/rvs: r/rvs search
- PissedConsumer: Use the site’s browse/search to look up “Kunes RV” or the Sheboygan store: PissedConsumer home (search manually for Kunes RV)
- NHTSA Recalls: NHTSA recalls search
- RVForums.com: Use the site search for Kunes RV Sheboygan: RVForums
- RVForum.net: Use the onsite search: RVForum.net
- RVUSA Forum: Use the forum search for dealer issues: RVUSA Forum
- RVInsider: RVInsider search for Kunes RV Supercenter Sheboygan WI Issues
- Good Sam Community: Good Sam community search
Don’t forget to read the recent 1- and 2-star reviews at the store’s Google listing for real-world, location-specific experiences: Kunes RV Supercenter — Sheboygan, WI. Have you encountered a similar issue? Add your story for other shoppers.
Brief Note on Positive Feedback
For balance, it’s fair to note that some customers at this location have praised courteous salespeople, a smooth purchase experience, and follow-through on straightforward fixes. A few reviews mention staff going “above and beyond” for delivery day. However, the volume and severity of negative reports—especially around paperwork, delivery condition, and service timeframes—should command a careful, documented buying process and thorough pre-purchase inspection.
What You Can Do Now: A Practical Buyer’s Checklist
- Inspect before you sign: Hire an independent inspector and complete a detailed PDI. Don’t skip roof/seal checks and water intrusion testing.
- Demand itemized out-the-door pricing: Every fee listed and explained. Decline dubious add-ons.
- Prearrange financing: Compare the dealer’s offer to your bank/credit union.
- Document everything: Use email to confirm promises, ETAs, due bills, and parts orders.
- Verify recall status: Ask for proof of recall clearance or a scheduled appointment in writing.
- Set service expectations: Get realistic timelines and escalation contacts for any post-sale work.
- Title/registration plan: Confirm who handles filing, the timeline, and when you’ll receive documents.
- Trip timing: Don’t plan a major trip immediately after delivery; leave buffer in case defects appear.
Context: National RV Industry Issues to Keep in Mind
Some of the problems consumers report at this Sheboygan dealership echo national RV retail trends: aggressive finance and warranty upsells, thin service capacity relative to sales volume, variability in factory quality control, and complex warranty processes across multiple component vendors. None of that excuses poor local execution—but it underscores the importance of protecting yourself with documentation, third-party inspections, and realistic expectations about service lead times.
If you are researching this dealer or others, it’s worth digesting broader consumer education content that dissects common RV pitfalls. A good start is to search investigative playlists on the Liz Amazing channel (use the channel’s search) for topics like “RV dealership problems,” “PDI,” and “extended warranties.” Do you have a tip other buyers should see?
Final Assessment and Recommendation
Based on our review of public feedback specific to Kunes RV Supercenter — Sheboygan, WI, there are consistent, serious consumer allegations around delivery condition (PDI misses), paperwork/title delays, upsell pressure, and long service queues with uneven repair quality. While some customers report satisfactory experiences, the risk profile for buyers appears elevated compared to what many consumers expect from a major purchase. If you proceed with this location, mitigate risk by insisting on a third-party inspection, securing in-writing commitments for any repairs or accessories before funds change hands, verifying recall status, and negotiating financing independently. Keep meticulous documentation and be prepared to escalate to manufacturer support or regulatory bodies if commitments slip.
At this time, given the volume and severity of publicly reported issues at Kunes RV Supercenter — Sheboygan, WI, we do not recommend choosing this store as your first option. Consider alternative dealerships with stronger track records for transparent pricing, clean deliveries, responsive service, and timely paperwork—especially if you cannot secure a thorough, independent inspection and robust, written commitments up front.
Have you purchased or serviced an RV here? Share your outcome so other RVers can make informed decisions.
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