Larry’s RV Sales & Service- North Platte, NE Exposed: Delivery defects, warranty delays, junk fees

Summary and Background

AI-powered research tools have systematically collected and analyzed public information to produce this report. Larry’s RV Sales & Service in North Platte, Nebraska appears to operate as an independent, locally owned dealership rather than a national chain. Its footprint and public-facing information point to a single-location business serving North Platte and surrounding Western Nebraska communities.

Overall, the dealership’s reputation is mixed, with a meaningful volume of low-star consumer feedback focusing on delivery defects, service delays, communication gaps, and dissatisfaction with pricing transparency and finance add-ons. While some customers report satisfactory purchases and friendly staff, the most consequential patterns in recent complaints concern costly post-sale problems and long waits for repairs or warranty approvals—issues that can derail camping plans and impose significant financial and safety risks.

Before reading further, you can review the dealership’s latest customer feedback by visiting the official Google Business profile and sorting by “Lowest rating”: Google Reviews for Larry’s RV Sales & Service (North Platte, NE). To avoid misquoting, this report summarizes patterns visible in the low-star reviews and encourages you to reference verbatim reviews directly on Google. If you’ve dealt with this dealership, add your story in the comments to help other RV shoppers.

Connect With Owners and Do Your Homework First

Independent Owner Feedback Channels

• Google Reviews: Sort by “Lowest rating” to read the most recent negative experiences firsthand: Larry’s RV Sales & Service on Google.
• Facebook RV Brand Groups: Join brand-specific owner groups for candid discussions and common defects. Use this Google search and add the brand you’re considering (e.g., “Jayco,” “Keystone,” “Grand Design”): Find RV brand groups via Google.
• Consumer watchdog creators like Liz Amazing regularly unpack dealership tactics and RV ownership realities. Search her channel for the dealership or the brands you’re evaluating:
  • Liz Amazing’s RV consumer advocacy channel
  • Videos exposing common dealership red flags
  • Guides on extended warranties and upsells

Strong Recommendation: Get a Third-Party Inspection Before You Buy

Across the RV industry—not just at this dealership—buyers often report taking delivery with punch lists ranging from minor cosmetic issues to serious problems like water intrusion, propane leaks, mis-wired electrical systems, or nonfunctioning appliances. If the unit needs immediate work, you can lose peak-season trips while waiting in the service queue. Your best leverage for getting defects addressed promptly is before you sign and pay.

• Insist on a truly independent inspection. If a dealer refuses to allow a professional third-party inspection on their lot, that’s a red flag—walk away.
• Search locally for qualified NRVIA-certified or veteran RV inspectors: Find RV inspectors near you.
• Use the inspection report to negotiate repairs and hold back funds until deficiencies are corrected.

Did you encounter delivery defects at this location? Tell us what happened so others can learn from your experience.

What Consumers Report Most Often at This Location

Sales Tactics, Pricing Transparency, and Add-Ons

Recent low-star reviews for Larry’s RV Sales & Service frequently mention frustration around price changes during paperwork, unexpected fees, or aggressive upselling of service contracts, paint and fabric protection, and other add-ons. Common themes include:

• Out-the-door price gaps: Consumers describe verbal pricing that balloons with “doc,” “prep,” “PDI,” or other dealer fees on the final contract, undermining negotiated deals.
• Extended warranties and “protection packages”: Shoppers report pushy sales approaches for high-margin add-ons that may duplicate manufacturer coverage or offer limited value.
• Pressure timelines: Some buyers felt rushed to sign “today only” deals without time to review line items or compare third-party warranty options.

If you suspect pricing drift or aggressive upsells, step back and get every fee itemized in writing. Consider advice from consumer watchdogs like Liz Amazing’s videos on dealer add-ons to help you spot junk fees. And if your experience here reflects any of the above patterns, share the specifics for other shoppers.

Trade-In Values and Appraisal Disputes

Customers occasionally report that trade valuations came in far below expectations and that previously discussed figures changed late in the process. While trade values depend on condition, market demand, and wholesale data, a pattern of last-minute drops in appraisal figures is a recurring complaint among multiple dealerships, including this one.

• Demand a written appraisal early, contingent only on a brief re-check at delivery.
• Obtain offers from multiple dealers or online buyers to benchmark your trade and improve negotiation leverage.
• Be prepared to sell your RV privately if necessary to avoid a low-ball trade.

Financing Markups and Interest Rate Surprises

Low-star reviewers at this location have described unexpected APRs or add-ons rolled into the loan. As with many RV dealers, finance offices may present rate options that include dealer markups or bundle extras like GAP, tire/wheel, and extended service contracts without clear consent.

• Pre-qualify with your own lender so you have a benchmark APR before you walk into the F&I office.
• Decline all add-ons by default and only opt in if the coverage proves demonstrably valuable and competitively priced.
• Read the retail installment contract carefully, ensuring the APR, term, and product line items match your understanding.

For context on federal protections and add-on practices, see the Federal Trade Commission’s auto shopping resources: FTC Auto Marketplace Resources.

Delivery Quality and Pre-Delivery Inspection (PDI) Gaps

Multiple consumers report taking delivery with unresolved defects—water leaks, slide malfunctions, trim and sealant issues, and nonfunctional appliances. These problems often lead to immediate returns and long service queues. The RV industry’s overall pressure on throughput sometimes means rushed PDIs; shoppers at this location echo similar concerns.

• Arrive with a detailed PDI checklist and plan to spend hours testing water systems, LP, electrical including GFCIs, slides, awnings, and all appliances.
• Do not sign final paperwork or fund until defects are repaired. If necessary, delay pickup to protect your trip schedule.
• Consider a third-party inspector: Find a local RV inspector.

Warranty Approvals, Parts Delays, and Service Backlogs

Service delays are the number one pain point in many low-star reviews at this location and across the RV industry. Customers report multi-week to multi-month waits for diagnosis, OEM part shipments, and warranty authorizations. Some state their RV sat outdoors awaiting action while the camping season passed. Others describe “warranty vs. customer-pay” triage that deprioritizes those not paying cash for service work.

• Secure repair ETAs in writing, and ask for proof of part orders and manufacturer case numbers.
• Call the RV manufacturer directly to open a parallel case and track parts.
• When safe and feasible, request a temporary fix or partial unit release so you can use the RV while waiting for non-safety parts.

If your warranty claim stalled or was denied here, report your outcome to help other owners prepare.

Titles, Plates, and Paperwork Timing

A subset of reviewers for this dealership mention delays receiving plates or title paperwork. Paperwork delays can create legal exposure if temporary permits expire, or they can trigger registration penalties. If you’re buying in Nebraska, monitor deadlines closely and contact the DMV proactively if paperwork seems delayed.

• Ask the dealership to confirm when title work is submitted and request mailing tracking numbers when applicable.
• Verify your state’s deadlines and requirements: Nebraska DMV: Title and Registration.

Communication Gaps and Missed ETAs

Low-star reviews often cite unreturned calls, changing timelines, or a lack of status updates. In the RV service ecosystem—where warranty approvals and parts logistics are complex—communication can make or break a customer’s season. If the dealer’s service advisors don’t proactively communicate, customers can lose confidence quickly.

• Request a single point of contact and weekly status updates for any open work orders.
• Use email to create a written record of dates, commitments, and ETAs.

Technician Experience and Work Quality

Some reviews suggest inconsistent diagnostic accuracy and rework, a frequent industry-wide problem given the diversity of brands and systems. Inexperienced techs may misdiagnose roof leaks, slide mechanisms, or 12V/120V issues, leading to repeat visits.

• Ask whether the dealership has RVIA- or RVDA-trained technicians and what systems they specialize in.
• Request photos of repairs and replaced parts on major jobs.

Potential Safety Consequences of Unresolved Defects

Poor PDIs and long service timelines can turn minor problems into hazards. For example:

• Water intrusion can rot subfloors and compromise structural integrity.
• Propane leaks pose fire and explosion risks; always insist on a documented LP system pressure test before delivery.
• Brake, tire, or suspension failures are safety-critical—address immediately.
• Electrical faults (miswired GFCIs or converters) create fire and shock hazards.

Search current recalls that may affect the RV brand you’re considering, and ask the dealer to certify that all recall work is complete before delivery. Reference: NHTSA Recalls Database. Also monitor NHTSA’s recall lookup for your specific VIN after purchase.

Verify Every Claim Yourself: Research Links and How-To

Use these direct search links to investigate Larry’s RV Sales & Service—North Platte, NE. Replace “Issues/Problems” with other terms like “complaints” if needed.

• YouTube: Larry’s RV Sales & Service North Platte NE Issues
• Google: Larry’s RV Sales & Service North Platte NE Problems
• BBB: Search Larry’s RV Sales & Service North Platte NE
• Reddit r/RVLiving: Larry’s RV Sales & Service Issues
• Reddit r/GoRVing: Larry’s RV Sales & Service Issues
• Reddit r/rvs: Larry’s RV Sales & Service Issues
• NHTSA Recalls: Larry’s RV Sales & Service North Platte NE
• RVInsider: Larry’s RV Sales & Service Issues
• Good Sam Community: Larry’s RV Sales & Service Issues
• PissedConsumer (search the site manually for the dealership)
• RVForums.com (use the site search for the dealership)
• RVForum.net (use the site search for the dealership)
• RVUSA Forum (search for the dealership and issues)

If you’ve navigated any of the issues above with this North Platte location, what did you experience? Your input helps future buyers prepare.

Legal and Regulatory Warnings (Know Your Rights)

Warranty Coverage and Misrepresentation

Customers reporting warranty denials, delays, or unclear coverage should understand key protections:

• Magnuson–Moss Warranty Act (MMWA): Federal law governing consumer product warranties. Dealers cannot void a warranty merely because you used independent service unless they provide that service free of charge. Learn more: FTC Guide to Federal Warranty Law.
• Nebraska Consumer Protection Act (Neb. Rev. Stat. § 59-1601 et seq.) and Uniform Deceptive Trade Practices Act (Neb. Rev. Stat. § 87-301 et seq.) prohibit unfair or deceptive practices. File concerns with the Attorney General: Nebraska Attorney General – Consumer Protection.
• If you believe a safety defect was ignored or recall work was delayed, report to NHTSA’s Safety Complaint portal.

Financing Disclosures and Add-On Products

Finance offices must provide accurate disclosures regarding APR, term, and fees. You are not required to purchase extended warranties or add-ons to qualify for financing. If you suspect improper bundling or misrepresentation:

• Submit evidence to the FTC ReportFraud portal.
• Escalate to your lender’s compliance department if terms on the signed contract differ from what was presented.

Title and Registration Delays

Delayed paperwork can incur penalties and limit use. Keep copies of all temporary permits, sale paperwork, and dealer communications. If deadlines approach, contact Nebraska DMV and the Nebraska Attorney General.

Product and Safety Impact Analysis

Why Delivery Defects and Slow Service Matter

RV systems are complex, and small oversights at delivery can cause serious harm. Water ingress, even for a short period, can lead to mold, delamination, and rot—diminishing value and potentially creating health issues. Propane and electrical issues require expert attention; misdiagnosis or delays can escalate risk.

• Financial risk: Cancelled trips, storage fees while waiting for service, hotel costs, lost deposits at campgrounds, and rapid depreciation on a unit you can’t use.
• Safety risk: LP leaks, brake failures, tire blowouts, and 120V faults increase accident or fire risk.
• Resale risk: Documented issues and recurring defects can depress trade value or make private sale harder.

Use the NHTSA database to monitor recalls and file safety complaints if needed: NHTSA Recalls Lookup. For dealership-specific searches per this report’s instructions, see: NHTSA recall search format.

Objective Balance: Are There Any Positives?

Not all experiences at Larry’s RV Sales & Service are negative. Some reviewers mention courteous staff, helpful walkthroughs, or quick fixes on simple issues. A few note fair pricing on specific models or prompt parts availability. That said, the weight of recent negative feedback about delivery quality, communication, and service timelines suggests the risk of a frustrating ownership start is higher than it should be for a major purchase.

If you’ve had a positive experience here, share what went right—was it a particular tech or service advisor, or a brand/model the store supports especially well?

Buyer Protection Checklist (Use This at the Store)

• Independent inspection before signing. If refused, walk. Search: RV Inspectors near me.
• Out-the-door (OTD) price in writing that includes all fees and taxes.
• Decline all add-ons by default; revisit only after independent research on coverage quality and price.
• Pre-approve your loan with a bank or credit union to benchmark APR and push back on markups.
• Hands-on PDI with water, power, and propane connected—test every switch, outlet, slide, and system.
• Hold funds until punch-list items are addressed or escrow a repair allowance with deadlines.
• Obtain written ETAs and manufacturer case numbers for any open warranty work.
• Confirm title/registration timing and track temporary permit expiration dates.

If you used this checklist at Larry’s RV Sales & Service, did it change your outcome? Your tips can save others time and money.

Why This Matters for North Platte Shoppers

Local Market Dynamics

In smaller markets, inventory choice can be limited. That can tempt buyers to accept units with open issues or to overlook prices and add-ons they’d challenge in a larger metro. Knowing your leverage—and being willing to drive to a different dealer if needed—can make the difference between a great purchase and months of regret.

Final Assessment and Recommendation

Based on AI-enabled analysis of publicly available reviews and consumer reports, the most recent and significant concerns about Larry’s RV Sales & Service in North Platte include:

• Delivery/PDI defects and quality-control misses leading to immediate warranty claims.
• Service backlog, parts/warranty delays, and inconsistent communication on timelines.
• Pricing transparency issues, add-on pressure, and financing markups in some cases.
• Occasional title/paperwork timing problems creating use and registration headaches.

These issues are not unique to this dealership; they reflect broader RV industry pain points. However, the clustering of low-star reviews around these themes suggests heightened due diligence is warranted at this specific location. You can verify these patterns directly by sorting low-star reviews on Google: Larry’s RV Sales & Service – North Platte.

If you cannot secure a thorough independent inspection, a written OTD price without junk fees, and strong written commitments on punch-list repairs and timelines, we do not recommend purchasing from this dealership at this time. Consider expanding your search radius to other Nebraska or regional dealers with stronger service reputations and documented follow-through.

Have you bought from Larry’s RV Sales & Service in North Platte? Share your experience below so other shoppers can make informed decisions.

Comments: Share Your Experience

What happened when you bought, traded, or sought service at Larry’s RV Sales & Service in North Platte, NE? Your on-the-ground insights—good or bad—help fellow RVers protect their time, money, and safety.