Lazydays RV of Denver at Johnstown- Johnstown, CO Exposed: Rushed PDI, title issues, warranty lags
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Lazydays RV of Denver at Johnstown- Johnstown, CO
Location: 4777 Marketplace Dr, Johnstown, CO 80534
Contact Info:
• Sales phone: (970) 893-8638
• Service phone: (844) 576-5741
• sales@lazydays.com
• service@lazydays.com
Official Report ID: 2080
Introduction: What Our AI-Powered Research Found About Lazydays RV of Denver at Johnstown (Johnstown, CO)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Lazydays RV of Denver at Johnstown is a location within the national Lazydays RV dealership network, which operates multiple stores across the United States. This Johnstown, Colorado site markets a wide range of towable and motorized RVs and promotes full-service repair and warranty work. While Lazydays is a well-known brand with decades in the industry, consumer feedback about this specific location shows recurring concerns with sales promises, pricing transparency, paperwork, trade-ins, and especially post-sale service and warranty repair timelines.
To see the most recent first-hand experiences, review the dealership’s Google Business Profile and sort by “Lowest rating” to focus on the most serious complaints: Lazydays RV of Denver at Johnstown – Google Reviews. We encourage you to read those reviews directly and compare them with the patterns outlined below. If you’ve done business with this location, would you add your own experience?
Owner Communities and Independent Research: Don’t Go It Alone
Use model-specific communities to verify quality and common defects
- Join multiple owner groups for the exact RV brand and model you’re considering. These communities often share unfiltered advice on recurring flaws and warranty success rates. Instead of linking to Facebook directly, use this Google search and enter your brand/model: Find RV brand Facebook groups via Google.
- Search YouTube for walk-throughs, reported defects, and RV ownership diaries. One channel consistently exposing RV industry pitfalls is Liz Amazing—search her channel for the dealership or model you’re evaluating: Liz Amazing’s consumer-focused RV videos.
- Cross-check complaints across forums and review sites (see the “Evidence and Research Links Index” below) to corroborate issues from multiple, independent sources.
If you’ve discovered patterns that match or contradict this report, share your findings in the comments so other shoppers benefit.
Before You Buy: Get a Third-Party RV Inspection—Your Only Real Leverage
(Serious Concern)
Based on widespread consumer reports across the RV industry, one of the biggest risks at large-volume dealerships is accepting delivery without a truly independent inspection. A thorough pre-purchase inspection (PPI) by a qualified, third-party RV inspector detects water intrusion, miswired systems, unsafe propane setups, inadequate PDI (pre-delivery inspection), and hidden damage before you sign. This is your primary leverage: once the deal is funded and you drive away, many customers report being pushed to the back of the service queue for months while warranty authorization and parts trickle in.
- Book your own inspector: Search “RV Inspectors near me” and choose a credentialed pro with excellent reviews.
- If a dealership refuses to allow a third-party, off-site or on-lot inspection before you sign, consider that a major red flag and walk.
- Make acceptance of the unit contingent on the inspector’s written report—and get any promised repairs in writing with concrete timelines.
If you’ve tried to schedule a third-party inspection at this location, tell us how the process went.
Documented Patterns of Consumer Complaints at Lazydays RV of Denver at Johnstown
What follows is a synthesis of recurring issues described in 1- and 2-star Google reviews for this location, as well as common patterns reported across forums and complaints platforms. We strongly urge readers to verify these patterns by reading current, lowest-rated Google reviews for this specific store: Lazydays RV of Denver at Johnstown – Google Reviews. Then compare what you find with the categories below.
Sales Promises vs. Delivery Reality
(Serious Concern)
Multiple low-star reviews for this location describe a gap between what buyers were told during the sales process and the condition or configuration of the unit delivered. Examples frequently cited in public reviews include units that were not “fully ready,” missing items that were promised at signing, and features that did not function on delivery day. Consumers also report being told that “everything was checked” only to discover leaks, inoperable appliances, or electrical/12V issues during the first trip.
- Demand a line-item “We Owe/Delivery Checklist” that itemizes promises like repairs, missing parts, and add-ons; sign it with sales and service managers.
- Do a complete on-lot systems demonstration under power, water, and propane before finalizing paperwork.
- Record the walkthrough on video with permission, and don’t rush—this is the time to catch defects.
Pricing Transparency and Add-On Upsells
(Moderate Concern)
Consumers commonly describe unexpected fees or aggressive upsells added late in the process. This may include “prep,” “inspection,” “etch,” “environmental,” or similar fees, as well as high-margin add-ons like paint protection, sealants, and questionable “lifetime” packages. Some buyers report pressure to buy extended service contracts and tire/wheel plans—sometimes represented as essential when they are optional.
- Request an all-in, out-the-door price in writing before you visit the finance office.
- Decline any product you do not understand. Legitimate value-adds can be purchased later, often for less.
- To understand upsell pitfalls, watch consumer advocate walkthroughs like this: Liz Amazing on costly RV dealership add-ons.
Financing Tactics and High APR Concerns
(Moderate Concern)
Several low-star reviewers describe finding higher APRs than expected, abrupt changes to finance terms at signing, or the bundling of add-ons into the loan without clear consent. While “rate holds” are difficult in a changing market, consumers should be wary of last-minute changes not tied to documented credit changes. Question any claim that add-ons are required for approval.
- Bring a pre-approval from your bank or credit union to keep pressure off the dealership finance desk.
- Review the retail installment contract carefully. Cross out any product you do not want before signing.
- Colorado consumers may file complaints about deceptive financing practices with the Colorado Attorney General’s office or the FTC.
Trade-In Appraisals and Reappraisal “Surprises”
(Moderate Concern)
Some consumers allege that trade-in numbers changed late in the process, or new “deductions” appeared after verbal agreements. Others report receiving less than the initial “ballpark” due to minor condition issues that a thorough pre-appraisal should have caught. These situations are common pain points in RV transactions and frequently appear in negative reviews when deals fall apart.
- Insist on a signed appraisal with photos and a clear list of condition assumptions.
- Provide maintenance records and disclose known issues. Ask for a written explanation for any changes.
- Get simultaneous cash offers from online buyers to benchmark your trade value.
Delayed Paperwork and Title/Registration Problems
(Serious Concern)
A recurring theme in 1-star reviews is slow or mishandled paperwork: delays in titles being mailed, temporary tags expiring before permanent registration arrives, or incorrect paperwork requiring repeated trips to the DMV. For out-of-state buyers, this is often worse. Lost time, canceled trips, and storage problems can follow when a unit cannot be registered or insured properly.
- Get the title status and registration timeline in writing before funding the deal.
- Ask who handles titling (in-house vs. third-party) and how you’ll be updated until the permanent plates arrive.
- If deadlines are missed, escalate to management promptly and document every interaction.
Service Scheduling, Warranty Authorization, and Extended Downtime
(Serious Concern)
Many negative reviews for this location describe weeks or months waiting for warranty appointments, diagnostic delays, and long parts waits—especially during peak season. Customers report canceled camping plans and, in some cases, units remaining on the lot for prolonged periods while they await approvals or parts. This is a widespread industry issue, but it is still the dealership’s responsibility to set realistic expectations and communicate proactively.
- Before buying, ask for the earliest available warranty appointment slot and the average turnaround time this season. If slots are weeks away now, assume delays post-sale.
- For safety issues (propane leaks, brakes, steering), escalate immediately and consider contacting the manufacturer and the National Highway Traffic Safety Administration (NHTSA).
- One more time: an independent PPI before purchase dramatically reduces post-sale repair nightmares. Book one here: Certified RV inspectors near you.
Pre-Delivery Inspection (PDI) Quality and “DOA” Defects
(Serious Concern)
Low-star reviewers frequently say their RVs had significant defects on delivery day—water leaks, nonfunctioning furnaces or A/C, slide malfunctions, or miswired accessories—despite promises that the unit was “fully inspected.” This indicates gaps in PDI thoroughness or time invested. Delivering a unit with unresolved safety or livability issues commonly leads to immediate warranty claims and long waits, which can derail early ownership enjoyment.
- Witness a full demo on your actual unit for at least 2–3 hours, with shore power and water connected and propane on. Test everything yourself.
- Bring a moisture meter and infrared thermometer. If that’s too technical, hire an inspector one last time before signing: Find independent RV inspection services.
- Delay funding until all agreed PDI fixes are complete; otherwise, your leverage disappears.
Recall Handling and Parts Logistics
(Moderate Concern)
Some consumers report the dealership did not proactively address open recalls or could not obtain parts quickly, leaving owners to coordinate with OEMs themselves. While parts backlogs can originate with manufacturers, customers expect the dealer to own communication and timelines. Verify open recalls yourself by VIN, and require the dealer to document any outstanding items and expected dates for completion.
- Check for recalls on your RV’s VIN via NHTSA and the manufacturer’s website.
- Get written confirmation of recall status and parts ETA before delivery or immediately post-sale.
Communication, Follow-Up, and Escalation Paths
(Moderate Concern)
Consumers commonly cite slow callbacks, unanswered voicemails, and unclear updates—especially once a unit is at the dealership for service. This compounds frustration with delays and can cause missed work and canceled trips. Clear, predictable communication is not optional; insist on it before you buy.
- Ask who will be your dedicated service advisor and how often they update you during a repair.
- Confirm the manager escalation path and email addresses in writing.
- If communication breaks down, document dates/times and escalate to corporate customer care.
Have you experienced any of these patterns at this location? Add your perspective for other shoppers.
Legal and Regulatory Warnings
(Serious Concern)
When patterns include misleading advertising, failure to honor written promises, or mishandled warranty obligations, potential legal exposure can arise. While we are not providing legal advice, you should be aware of commonly relevant laws and regulators:
- Federal Trade Commission (FTC): Prohibits unfair or deceptive acts or practices in commerce; advertising, pricing disclosures, and financing representations fall under its purview. File complaints here: Report to the FTC.
- Magnuson-Moss Warranty Act: Governs written warranties; misrepresenting coverage or refusing valid claims may be actionable. Overview: FTC Guide to Warranty Law.
- Colorado Consumer Protection Act (C.R.S. § 6-1-101 et seq.): Prohibits deceptive trade practices, including false or misleading statements in sales. Info via CO AG: Colorado Attorney General – File a Complaint.
- Title and registration compliance: Colorado DMV requirements mandate timely, accurate paperwork. Issues can be reported via your county DMV or state DMV offices.
- Safety and recalls: If you believe a defect poses a safety risk, report it to NHTSA. Start here: Report a Safety Problem to NHTSA.
If a dealership’s actions cause financial loss, consult an attorney specializing in consumer protection or warranty disputes. Keep meticulous records: contracts, “We Owe” forms, emails, phone logs, and photos.
Product and Safety Impact Analysis
(Serious Concern)
Defects reported in public reviews—such as propane leaks, nonfunctional brakes or breakaway systems, slideout malfunctions, and water intrusion—can create direct safety hazards: fire risk, instability while towing, electrical shock, or structural damage leading to catastrophic failure. When PDIs miss these issues, owners may unknowingly take a dangerous vehicle onto highways or into remote campsites.
- Water intrusion: Saturated flooring, soft walls, and mold can compromise structure and air quality. Repair costs escalate quickly if not caught pre-delivery.
- LP gas and electrical: Misrouted lines or loose connections can lead to leaks, arcs, and fires. Always test under load.
- Running gear: Axles, brakes, and tires must be verified for correct spec, torque, and operation on day one.
- Recalls: Dealers should check VINs and correct open recalls, but owners must verify. Learn more about recalls at NHTSA: NHTSA Recalls Portal.
For more context on how poor prep and rushed delivery harm owners, see consumer education from creators like Liz Amazing’s RV buyer beware series. If you encountered safety defects from this dealership, please document them for other readers.
Evidence and Research Links Index: Verify and Cross-Check
Use these research links to corroborate issues about this specific location. Replace “Issues” with “Problems,” “Complaints,” or more specific topics (e.g., “Warranty” or “Service delays”) as needed.
- YouTube search: YouTube results for Lazydays RV of Denver at Johnstown Issues
- Google search: Google results for Lazydays RV of Denver at Johnstown Issues
- BBB search: BBB profile/search for Lazydays RV of Denver at Johnstown
- Reddit r/RVLiving: r/RVLiving discussions
- Reddit r/GoRVing: r/GoRVing discussions
- Reddit r/rvs: r/rvs discussions
- PissedConsumer (search manually on site): Browse and search for Lazydays RV of Denver at Johnstown
- NHTSA recalls search (use VIN or dealership query): NHTSA recall lookup starting point
- RVForums.com (use onsite search): RVForums – search for Lazydays RV of Denver at Johnstown
- RVForum.net (use onsite search): RVForum.net – search for dealership issues
- RVUSA Forum (use onsite search): RVUSA Forums
- RVInsider.com search: RVInsider results for dealership issues
- Good Sam Community search: Good Sam community discussions
And again, read the specific Google reviews for this exact location: Sort by “Lowest rating” to see the most serious complaints. If a theme you see isn’t covered here, please add it in the comments.
How to Protect Yourself If You Still Plan to Buy Here
Negotiation and Documentation
(Moderate Concern)
- Get the out-the-door price with every fee itemized. Decline “mandatory” add-ons unless legally required—ask for statutes in writing.
- Put every promise on a signed “We Owe” with service manager sign-off and firm dates.
- Keep your deposit fully refundable until your independent inspection is completed and reviewed.
Delivery Day Checklist
(Serious Concern)
- Bring a GFCI tester, moisture meter, and torque wrench (or your inspector). Confirm tire date codes and pressures.
- Run appliances under load (A/C on shore power, furnace on LP). Test every faucet, fitting, and drain. Check hot water and tank sensors.
- Inspect roof seals, slide seals, and underbelly for gaps or moisture. Verify hitch equipment match and brake controller function.
- Refuse delivery for uncorrected safety defects. Your leverage ends at funding and title transfer.
Post-Sale Service Strategy
(Moderate Concern)
- Schedule your first warranty appointment before you leave the lot; ask for earliest slot and get confirmation in writing.
- For every visit, list issues in writing with photos, and ask for a printed repair order. Keep a shared log of all communication.
- If delays stretch beyond reasonable timeframes, escalate to manufacturer customer service, corporate headquarters, and file formal complaints when appropriate.
- For a deeper look at managing warranty chaos, search consumer advocacy content on channels like Liz Amazing’s RV buyer education.
Context: What This Means Specifically for Johnstown, CO Shoppers
(Serious Concern)
Lazydays RV of Denver at Johnstown serves a high-demand market along the I-25 corridor, with buyers spanning Colorado, Wyoming, and beyond. Seasonal volume, staffing turnover, and manufacturer parts backlogs increase the chance of long waits. The complaint patterns summarized above—especially delayed paperwork, rushed PDI, and extended service delays—have been described repeatedly in low-star reviews for this specific location. This doesn’t mean every sale goes poorly, but it does mean risk management is essential.
- Proactively verify inventory build sheets and serials; do not rely on verbal confirmations.
- Confirm whether the store’s service department can prioritize you post-sale; ask for their current lead time in writing.
- If timelines or promises are vague, be ready to walk. There are other dealers and private-sale options in the region.
Signals of Improvement and Responses
(Moderate Concern)
In fairness, some reviewers report successful purchases and responsive staff at this location, and management may respond to certain public complaints. Busy dealerships can and do deliver good outcomes when teams are well coordinated. Nevertheless, the concentration of low-star reviews around paperwork delays, PDI misses, and service wait times indicates systemic issues that require sustained process improvements, not isolated fixes. Shoppers should assume these risks exist until this location consistently demonstrates better outcomes over time.
Have you seen improvements recently—faster paperwork, better PDI, or shorter service queues? Let other buyers know what you experienced.
Bottom Line: Should You Buy From Lazydays RV of Denver at Johnstown?
(Serious Concern)
Large national chains like Lazydays offer broad selection and sometimes attractive sale prices, but the ownership experience is made or broken by honesty at the sales desk, diligence in pre-delivery inspection, and competence and capacity in the service department. At the Johnstown location, publicly available reviews portray recurring issues in these areas. For many shoppers, the safest path is to require an independent inspection, refuse unnecessary add-ons, lock down promises in writing, and be prepared to walk away if those conditions are not met.
Given the volume and consistency of serious complaints tied to this store—especially around rushed PDIs, delayed paperwork, and long service waits—we do not recommend proceeding unless your independent inspection is flawless, your paperwork is guaranteed, and you are comfortable with potential warranty delays. If you’re risk-averse or on a tight camping schedule, consider alternative dealerships with stronger recent reviews and proven service throughput.
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