Lazydays RV of Knoxville at Turkey Creek- Knoxville, TN Exposed: PDI fails, delivery defects, delays

Introduction and Background

AI-powered research tools have systematically collected and analyzed public information to produce this report. Lazydays RV of Knoxville at Turkey Creek is the Knoxville, Tennessee branch of Lazydays RV, a national dealership chain with multiple locations across the United States. This location primarily sells new and used travel trailers, fifth wheels, and motorhomes, and offers financing, trade-ins, and service/repair facilities. Public feedback for this store is mixed: while some buyers report positive sales interactions and quick delivery, a significant portion of recent low-star feedback flags problems with delivery condition, paperwork delays, financing surprises, and long service wait times after purchase.

For direct, first-hand consumer feedback about this exact store, consult the Google Business Profile and sort by “Lowest rating” to read the most current critical reviews: Google Business Profile for Lazydays RV of Knoxville at Turkey Creek (Knoxville, TN). Use the “Sort by Lowest Rating” option to review the most serious complaints, including those posted in the past 12 months. If you have your own experience to add, have you purchased here—tell us what happened.

Unfiltered Research Communities and How to Dig Deeper

Before you buy, it’s critical to cross-check marketing claims with owner communities and independent review sources. These resources can reveal hidden issues at specific stores and with specific RV brands:

• Google Business Reviews (Knoxville-Turkey Creek location): Sort by “Lowest rating” to read detailed complaints about sales, delivery, service, and paperwork experiences. Lazydays RV of Knoxville at Turkey Creek Reviews
• Owner communities and Facebook Groups: Join model-specific and brand-specific groups to see daily owner reports (search via Google; avoid dealer-controlled spaces). Try: Find brand-focused Facebook groups via Google.
• Independent consumer voices on YouTube: The Liz Amazing channel frequently exposes RV buyer pitfalls, dealership practices, and warranty traps. Use her channel’s search feature to look up the dealership you’re considering.

Before You Buy: Get an Independent RV Inspection

Scheduling a professional third-party RV inspection before you sign anything is the single most effective way to protect yourself. It’s your leverage point; after the sale is finalized, you may find yourself at the back of the service line if issues emerge. Many consumers say that post-sale warranty fixes can take weeks or months, derailing planned trips while the RV sits on a dealer lot awaiting parts and technician time. Book an inspector early and make your purchase contingent upon a clean inspection and proof of completed repairs (with written documentation). Search locally: RV Inspectors near me. If this dealer will not allow a qualified independent inspector on their lot or during PDI, consider that a serious red flag and walk away. Have you tried to arrange an inspection here—what happened?

What Consumers Report Most Often at This Location

Based on patterns evident in recent 1–2 star public reviews for Lazydays RV of Knoxville at Turkey Creek (and consistent themes across the RV retail industry), the following are the most commonly alleged issues. To verify, read the latest lowest-rated reviews directly on the store’s Google listing linked above and triangulate with other sources in the research list below.

High-Pressure Sales Tactics and Pricing Surprises

Multiple consumers allege that initial “great price” quotes are followed by pressure to sign quickly, limited-time offers, or add-ons that inflate the out-the-door cost. Common complaints include:

• Price bump from additional “mandatory” dealer-installed options or prep fees revealed late in the process.
• Sales promises about included accessories, add-ons, or repairs that do not appear in the final paperwork.
• Feeling rushed to place deposits without receiving a detailed, line-item purchase order.

These patterns are common across the RV industry but are repeatedly alleged in low-star reviews for this specific location as well. Always demand a written, itemized quote for the exact VIN—including dealer fees—and walk if details are vague or changing.

Low-Ball Trade-In Offers vs. Market Reality

Customers frequently claim trade offers come in far below realistic wholesale values. Some report that a seemingly fair number discussed verbally shrinks after “manager approval,” appraisal, or when deal paperwork is finalized. Protect yourself by getting multiple written trade bids (including from non-RV dealers and consignment outlets), and document your unit’s condition with photos and recent maintenance records.

Financing: High Interest Rates and Add-On Products

Finance and Insurance (F&I) offices across the industry rely on interest markups and add-ons to boost profit. Low-star reviewers for this store allege:

• Higher-than-expected APR compared to preapproved rates from banks/credit unions.
• Pitched “warranty” products or gap/etch/protection packages framed as required or strongly encouraged.
• Confusion about what is covered under extended service contracts vs. manufacturer warranty.

Arrive preapproved with your own financing and compare the dealer’s offer line-by-line. Refuse any add-on you don’t explicitly want, and confirm total cost of credit. For a broader consumer perspective, consider videos like those on the Liz Amazing YouTube channel, which regularly break down RV finance pitfalls.

Pre-Delivery Inspection (PDI) and Delivery Condition

Many negative reviews describe arriving for delivery and discovering defects that a thorough PDI should have caught: water leaks, inoperative appliances, slide alignment issues, damage from transport, missing parts, or unfinished prep. Some customers accept delivery with “we’ll fix it later” assurances—then face lengthy waits and repeated returns.

• Do your own detailed PDI with a checklist and functional testing of every system (electric, water, HVAC, slide-outs, leveling, LP, safety devices).
• Insist all defects are documented in writing on a due bill and fixed before you sign or take possession.
• Better: have an independent inspector perform your PDI. Search: RV Inspectors near me.

Paperwork, Temp Tags, and Title Delays

Some buyers report delayed permanent tags or title transfers, creating stress when temp tags expire and complicating insurance or campground reservations. Complaints include limited updates, difficulty reaching the right person, or being told the state is the bottleneck without actionable timelines. To protect yourself, verify that the title is in order before closing, request a written commitment on timing, and escalate quickly if deadlines are missed.

Service and Warranty Scheduling Delays

The most consistent pain point in low-star feedback: long waits for service appointments, diagnostics, parts, and completion—especially after the sale. Several owners allege weeks-to-months of downtime waiting on warranty approvals or parts. This is a widespread U.S. RV industry problem, but the specific Knoxville-Turkey Creek location receives multiple complaints of slow communication and repeated returns for the same issues.

• Get service promises in writing and ask for realistic scheduling timelines before purchasing.
• If a safety issue is involved (LP leaks, brakes, tires, electrical/arcing), do not tow or drive; pursue manufacturer assistance promptly.
• Document every contact and work order. If unresolved, consider complaints to state regulators or the Attorney General (links below).

For deeper context on service bottlenecks and customer leverage strategies, search the Liz Amazing channel for RV dealership service advice and look up the specific dealer name on her channel.

Quality of Repairs and Repeat Fixes

Owners sometimes report repairs that don’t fully resolve the problem, or new issues appearing after service (trim damage, misaligned slides, leaks). This suggests variability in technician experience and time allocated per job. Always test systems on-site at pickup and refuse to leave until verified fixes are demonstrated. If repeat failures occur, escalate to the manufacturer for potential authorization to use a different service center.

Communication and Follow-Through

Several low-star reviewers describe difficulty reaching staff post-sale, calls not returned, or confusion over who “owns” an issue (sales vs. service vs. finance). Create a written communication trail (email preferred), note names and dates, and escalate to management or corporate if you are not getting updates. Keep your own log; it’s invaluable if you must file formal complaints or seek legal help.

Verified Research Links You Can Use Right Now

Use the following searches and platforms to verify claims and gather independent reports. Replace “Issues,” “Problems,” or “Complaints” as you wish, and always include the exact dealership name:

• YouTube search: Lazydays RV of Knoxville at Turkey Creek Knoxville TN Issues
• Google search: Lazydays RV of Knoxville at Turkey Creek Knoxville TN Problems
• Better Business Bureau search: Lazydays RV of Knoxville at Turkey Creek Knoxville TN
• Reddit r/RVLiving: Lazydays RV of Knoxville at Turkey Creek Knoxville TN Issues
• Reddit r/GoRVing: Lazydays RV of Knoxville at Turkey Creek Knoxville TN Issues
• Reddit r/rvs: Lazydays RV of Knoxville at Turkey Creek Knoxville TN Issues
• PissedConsumer (search manually for “Lazydays RV of Knoxville at Turkey Creek”)
• NHTSA recall search (then use your specific RV year/make/VIN)
• RVForums.com (use search for dealership-specific threads)
• RVForum.net (search for Lazydays Knoxville Turkey Creek)
• RVUSA Forum (search for dealership issues)
• RVInsider.com search: Lazydays RV of Knoxville at Turkey Creek Knoxville TN Issues
• Good Sam Community search: Lazydays RV of Knoxville at Turkey Creek Knoxville TN Issues
• Brand-focused Facebook groups (use your RV brand in the query)

Tip: On YouTube, in addition to general searches, use the channel search on Liz Amazing’s consumer advocacy channel to find videos addressing dealership tactics and delivery inspections.

Specific Risk Areas to Watch at Lazydays RV of Knoxville at Turkey Creek

Sales Promises vs. Contract Language

Multiple low-star reviewers allege verbal promises about repairs, included accessories, or delivery timelines that don’t appear in the final sales paperwork. If it isn’t in writing, assume it won’t happen. Require a detailed due bill listing every item, repair, or part the dealer owes—and a by-when date. Cross-check all pages before signing.

Dealer Add-Ons and “Pro Packs”

Some consumers report surprise line items for prep packages, sealant treatments, tire protection, or GPS/etch add-ons. These can be expensive and often provide marginal value. Decline non-essential dealer packages and buy accessories yourself at lower cost. If a fee is “mandatory,” request the option to purchase the unit without the add-on or walk.

Post-Sale Support and Callbacks

Several complaints reference difficulty getting callbacks or consistent updates once the sale is complete. To improve outcomes, communicate via email, set agreed check-in dates, and escalate to management early if commitments slip.

Service Capacity and Parts Logistics

Lengthy service backlogs are a common frustration, with parts delays exacerbating downtime. Ask, before purchase, how many certified techs are on staff, typical lead times for warranty repairs, and whether non-purchased-here customers share the same service queue (which can lengthen waits). If your RV is your housing, emphasize this early and often to prioritize safety-critical repairs.

Manufacturer vs. Dealer Responsibility

Buyers sometimes get bounced between dealer and manufacturer over who should pay or authorize fixes. Review the manufacturer’s warranty booklet and coverage limits. The U.S. Magnuson-Moss Warranty Act requires clear disclosure of what is and isn’t covered. Escalate to the manufacturer’s regional rep if a repair stalls.

Legal and Regulatory Warnings

While most transactions are completed lawfully, the patterns above—if accurate in individual cases—can carry legal implications. Consumers should be aware of the following protections and escalation paths:

• Deceptive or unfair sales practices: The Federal Trade Commission prohibits deceptive acts and practices in commerce. Complaints can be filed here: FTC Report Fraud. General guidance: Federal Trade Commission.
• Warranty rights: The Magnuson-Moss Warranty Act requires clear written warranties and prohibits tying arrangements. More info: FTC Guide to Warranty Law.
• State consumer protection: Tennessee’s consumer protection laws are enforced by the Attorney General. File a complaint if you believe you’ve experienced unfair or deceptive acts: Tennessee Attorney General – Consumer Affairs.
• Safety defects and recalls: If your RV has a safety defect or unrepaired recall, file a complaint and check recall status through NHTSA: NHTSA Recalls. Always run your VIN to verify open recalls before taking delivery.

If you encounter serious issues at delivery or within the first days of ownership, notify the dealer in writing immediately, keep records, and consider a certified letter demanding cure within a reasonable timeframe. If unresolved, seek assistance from the manufacturer, file regulatory complaints, and consider consulting a consumer attorney. Did you escalate an issue—what worked?

Product and Safety Impact Analysis

Reported defects and service delays can have direct safety and financial implications:

• Water intrusion and leaks: Can cause structural damage, delamination, mold growth, and electrical shorts. Long waits exacerbate damage, reducing resale value.
• Brake, tire, or axle issues: These are immediate safety hazards that can lead to accidents. Do not tow/drive if any braking or suspension defect is suspected. Demand prompt remedy or use an authorized service center approved by the manufacturer.
• LP gas leaks or appliance failures: Risk of fire or carbon monoxide exposure. Insist on in-person demonstration that detectors work and that all gas appliances, furnace, and water heater are functioning safely.
• Electrical problems: Miswired outlets, transfer switches, or converter issues can damage appliances or cause fire. An independent inspector can catch many of these before you sign.
• Slide and leveling system faults: Can cause structural strain, damaged seals, and water intrusion; if left unresolved, can destabilize the rig when camping.

These risks underscore why a third-party inspection is a smart investment, and why you should avoid accepting an RV with outstanding issues based on a promise to “fix it after delivery.” If the unit has open recalls, document them, and confirm—on paper—that the dealer completed them before handoff. You can search recall information by VIN at the NHTSA site: NHTSA Recalls.

Upsells, Warranties, and Contract Pitfalls

Extended Service Contracts and Gap Products

Extended service plans can be useful for catastrophic failures but often exclude common wear items and require strict maintenance documentation. Read the actual policy booklet before agreeing. Compare third-party plans and verify cancellation and refund terms. Many low-star reviewers nationwide regret expensive add-ons that provided little real value when claims were filed.

Appearance, Sealant, and Tire/Rim Packages

“Protection packages” frequently cost more than the real-world benefit. Evaluate whether the manufacturer’s warranty already covers defects, and whether the dealer’s package conflicts with DIY maintenance best practices. Ask for proof of what’s applied and written coverage terms.

Finance Reserve and Interest Markups

Dealers may mark up a lender’s “buy rate” to increase profit. Arrive with preapproved offers from your bank or credit union and insist the dealer match or beat your best rate without requiring add-ons. Review Truth in Lending disclosures carefully before signing.

Action Plan: How to Protect Yourself at This Store

• Insist on a third-party inspection: Book a pro and make the sale contingent on a clean report. Search: RV Inspectors near me.
• Get everything in writing: Price, fees, accessories, repairs, due dates, and who pays. No signatures until all promises are written into the contract/due bill.
• Ask for a full PDI with you present: Test every system, verify recall completion, and re-check at delivery.
• Bring your own financing offers: Compare APR and total cost. Decline unwanted add-ons.
• Title/tag timeline: Confirm expected dates and who will notify you. Follow up proactively at 7, 14, and 21 days if tags or title are pending.
• Service expectations: Ask for typical wait times, tech certifications, and after-sale support contacts. Clarify how warranty triage works.
• Document everything: Photos, videos, emails, and in-person demonstrations at delivery. Keep a log of calls with dates and names.

For additional consumer education on dealership pitfalls and buyer strategies, search the Liz Amazing RV consumer investigations channel for topics like PDI checklists, warranty traps, and negotiating tactics.

What If You Already Bought and Have Problems?

• Write a concise defect list: Include photos, videos, and dates. Email it to the service manager and your salesperson. Keep everything in writing.
• Ask for a written repair timeline: If parts are backordered, request updates every 7–10 days. If safety-related, ask for expedited handling.
• Escalate to the manufacturer: Provide your documentation and ask for authorization to use an alternative authorized service center if delays persist.
• File complaints if necessary: BBB, FTC, and Tennessee AG (links above). Safety defects should be reported to NHTSA.
• Consider a demand letter: If the dealer fails to perform promised repairs in a reasonable time, consult a consumer attorney about formal demand and next steps.

Share your story to help other buyers vet this store: post your experience in the comments.

Balancing the Picture

To be fair, some customers do report smooth sales experiences, friendly staff, and successful deliveries at Lazydays RV of Knoxville at Turkey Creek. In a subset of complaints, management appears to have stepped in with partial resolutions or completed repairs after an initial misstep. However, the frequency of recent low-star reports indicating rushed PDIs, paperwork/tag delays, and slow service follow-through is significant enough that cautious buyers should take robust precautions—especially the independent inspection and strict insistence on written due bills before signing.

Our Bottom-Line Assessment for Knoxville/Turkey Creek Shoppers

Based on the recurring themes in recent public reviews and broader patterns in the RV retail sector, the Knoxville at Turkey Creek location presents elevated risk in the following areas: PDI/delivery condition, post-sale service timelines, and finance/add-on upsells. These are survivable risks if you approach the transaction with rigorous process controls—third-party inspection, line-item quotes, written due bills, and preapproved financing—but they can become expensive and time-consuming if you skip those safeguards. If any terms feel rushed or unclear, do not be afraid to walk away. There are other RV dealers and independent sellers in the region, and your leverage is strongest before you sign.

Given the weight of recent negative consumer feedback alleging delivery defects, slow service resolution, and upsell pressure at Lazydays RV of Knoxville at Turkey Creek, we do not recommend proceeding unless the dealership agrees in writing to a thorough pre-delivery remedy of all defects, allows a third-party inspection, and provides transparent, line-item pricing. Otherwise, consider shopping other dealerships with stronger track records for PDI and post-sale support.

Have insight to add for fellow shoppers? Add your firsthand perspective so others can make an informed choice.