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Lazydays RV of Minneapolis at Ramsey – Ramsey, MN Exposed: PDI Failures, Service Delays, Title Lags

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Lazydays RV of Minneapolis at Ramsey – Ramsey, MN

Location: 8390 US-10, Ramsey, MN 55303

Contact Info:

• sales@lazydays.com
• customerservice@lazydays.com
• Main: (763) 684-9028

Official Report ID: 3114

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: What Buyers Should Know About Lazydays RV of Minneapolis at Ramsey (Ramsey, MN)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Lazydays RV of Minneapolis at Ramsey in Ramsey, Minnesota operates under the national Lazydays RV brand, a large chain with locations across the United States. As a high-volume retailer of new and used RVs with an on-site service department, the Ramsey store benefits from chain-level inventory and financing options—yet consumer reports indicate a pattern of pain points common to the broader RV industry and, more importantly, to this specific location.

This report focuses on verifiable consumer experiences shared in public forums, especially the dealership’s Google Business Profile. You can explore those reviews directly here and sort by “Lowest rating” to read the most recent, critical feedback in full: Lazydays RV of Minneapolis at Ramsey – Google Business Profile. While some customers report positive experiences, the most instructive patterns for prevention and buyer due diligence show up consistently in the 1- and 2-star reviews.

To frame your research, this report synthesizes recurring complaints around sales pressure, upsells, financing, trade-in valuations, pre-delivery quality control, delayed paperwork and titles, and service department performance. We also flag likely legal/regulatory exposure areas and explain how these issues may impact safety and long-term ownership costs.

Independent Owner Communities and Research starting points

Before you shop—or especially before you sign—consider these independent resources to get unfiltered feedback on real-world ownership and dealership experiences.

  • Facebook brand-owner groups: These groups host detailed repair threads, warranty experiences, and dealer-specific stories. Join multiple model-specific owner groups for the RVs you’re considering and search for dealer names and problem keywords. Use Google to find them: Grand Design Facebook owner groups (Google search), Keystone owner groups (Google search), Forest River owner groups (Google search).
  • Investigative YouTube coverage: Creator Liz Amazing regularly documents RV dealership pitfalls and buyer protection strategies. Search her channel for the dealership or RV brand you’re evaluating: Liz Amazing channel home.
  • Public reviews and complaint databases: Use the links below to find consumer claims and discussion threads involving this store.

Verify the Evidence Yourself: One-Click Research Links

Use these links to search for issues tied specifically to this location. Each link is pre-formatted with the dealership name so you can quickly review videos, complaint boards, forums, and regulatory recall tools. Where a site has its own search box, follow the instructions provided.

Critical Pre-Purchase Step: Hire a Third-Party Inspector

(Serious Concern)

Independent RV inspections are your single strongest leverage before you sign. Inspectors will find water intrusions, soft floors, miswired appliances, slide alignment, axle/brake issues, and numerous defects that are easy to miss in a rushed delivery. If problems are documented before taking possession, you can require repairs or walk away. If you accept delivery and pay, you may find yourself at the back of the service queue for weeks or months—sometimes missing entire camping seasons while your RV sits at the dealership waiting for parts or technician time.

  • Search now: RV Inspectors near me (book one before any final paperwork).
  • Ask for a full written inspection report. Clarify how any findings will be remedied—on paper—before you pay.
  • If any dealership refuses a third-party inspection, treat it as a major red flag and walk away.
  • Bring your own “delivery day” checklist and test every system. Consider a second inspection at delivery if there’s a long delay after the initial inspection.

If you’ve had success or trouble arranging inspections at this location, would you add your experience for other shoppers?

What Consumers Report at This Ramsey Location

The most actionable, real-world experiences show up in the 1- and 2-star reviews on the dealership’s Google Business Profile. Read them directly, sorted by “Lowest rating”: Lazydays RV of Minneapolis at Ramsey – Google Reviews. Based on a synthesis of those public reports, here are the recurring themes prospective buyers should scrutinize:

Delivery-Day Defects and Incomplete Pre-Delivery Inspections (PDI)

(Serious Concern)

Multiple reviewers allege they received units with significant functional defects that should have been caught during a thorough PDI, such as water leaks, non-functioning slides, inoperable appliances, missing keys or remotes, and cosmetic or structural issues. When these problems surface after payment, buyers report frustration as they discover diagnosis and parts ordering will take weeks. This pattern is consistent with broader RV industry risks, which is why an independent inspection before signing is crucial. If your unit leaves the lot with unresolved issues, you lose leverage and can be forced into a long wait for repairs—sometimes at the peak of camping season.

Post-Sale Service Delays and Communication Gaps

(Serious Concern)

Reviewers frequently describe long repair timelines and difficulty obtaining updates. Complaints include not hearing back after repeated calls, missed return calls, and limited transparency about parts availability or technician scheduling. In some narratives, customers reportedly canceled trips because the coach remained at the dealership for extended periods. Delays can be exacerbated by the manufacturer’s warranty authorization steps, but strong service departments typically mitigate this with clear communication and interim solutions. The Ramsey store’s critics contend communication is inconsistent.

Warranty Handling, Recall Coordination, and Out-of-Pocket Surprises

(Serious Concern)

Some customers report confusion around what is covered, what is considered “owner maintenance,” and what requires factory authorization. Concerns include denials of coverage for problems discovered shortly after delivery, the need to pay diagnostic fees, and slow recall coordination. Recalls are typically manufacturer-driven and managed through the NHTSA recall system, but the dealer serves as the front line for scheduling and repairs. Delays or miscommunication here leave owners with unsafe or unusable rigs. Always verify active recalls by VIN and insist on clear, written timelines for resolution.

Financing, Add-Ons, and Upsell Pressure

(Moderate Concern)

Several reviews describe aggressive pitches for extended service contracts, paint/roof protection, interior sealants, GPS trackers, alarm packages, tire-and-wheel plans, and other add-ons with high margins. Some customers also report higher-than-expected interest rates when financing through the dealer. The typical pattern: you agree to a price, then the “menu” of add-ons and financing appears in the business office. If you haven’t shopped your rate with a credit union or bank, it’s harder to say no. Extended warranties can help in specific situations, but coverage limits and exclusions are common—read carefully and compare third-party alternatives.

Trade-In Valuations and Equity Shock

(Moderate Concern)

Trade-in offers reported by reviewers sometimes come in well below owner expectations, followed by a quick wrap-up pitch to “just roll the difference into financing.” With softening used-RV markets, high supply, and rapid depreciation, some owners face negative equity. Understand wholesale values (NADA/J.D. Power) and shop your trade separately. If the trade number falls short, consider a private-party sale to retain equity. Insist on seeing the market comps the dealer uses to justify the valuation.

Title and Paperwork Delays

(Serious Concern)

Delayed titles, missing plates, or paperwork errors are not simply inconveniences—they can prevent legal registration and complicate warranty service, campground reservations, and resale. Some reviewers describe long waits for titles or repeated visits to fix clerical mistakes. Before paying, ask exactly when the title will arrive and what you will receive on delivery day. Keep copies of everything. If you cannot register your unit due to missing documents, elevate the matter in writing right away.

Technician Training and Repair Quality

(Serious Concern)

Reported experiences include repairs that didn’t fix the root problem, cosmetic damage introduced during service, or repeated returns for the same issue. RVs are complex, and technician turnover nationwide is real, but you are entitled to competent, careful repairs. Ask who will work on your unit, how many years of brand-specific experience they have, whether they are certified by the manufacturer, and exactly what tests/measurements will validate the fix before you pick up.

Promises Made During Sales vs. Post-Sale Reality

(Serious Concern)

Some negative reviews claim that features discussed during sales presentations did not match the delivered unit, or that verbal promises about repairs/upgrades “fell through” after signatures. Avoid verbal understandings. Put all promises in writing on a worked-up buyer’s order, including parts, labor, timelines, and who pays what if vendor backorders delay delivery. A signed “We Owe/You Owe” addendum is vital.

Parts Availability and Manufacturer Coordination

(Moderate Concern)

While parts delays are often outside a dealer’s control, customers judge the store on communication and timeliness. Some reviewers describe weeks of waiting for common items, with limited updates. Ask if the part exists in multiple supplier networks, whether an expedited option is available, and if the dealer can cannibalize a floor unit part temporarily to get you camping while the replacement is on order. Clarify whether warranty clock and storage fees apply during the wait.

Escalation Paths and Customer Care

(Serious Concern)

Patterns in critical reviews include difficulty escalating issues beyond a service advisor, promises of callbacks that don’t happen, and a feeling of being “stuck.” Before purchase, request the escalation ladder in writing—from advisor to service manager, to general manager, and up to regional/corporate if needed. Document issues with photos and timestamped email chains. If you’ve had to escalate here, would you describe what worked and what didn’t for other readers?

How to Protect Yourself at This Store (Step-by-Step)

  • Get preapproved financing from your credit union or bank and bring the offer. Compare it to the dealer’s finance rate and insist on line-item disclosure for all add-ons.
  • Line-item invoice: Demand an out-the-door breakdown. Decline unnecessary fees labeled “prep,” “nitrogen,” “etch,” “VIN etch,” or similar upsells unless you specifically want them.
  • Third-party inspection: Schedule a professional to meet you pre-purchase and again at delivery if the timeline is long. Use: RV Inspectors near me.
  • We Owe/You Owe: Put every promise in writing with deadlines and who pays shipping/labor.
  • Title timeline: Confirm how and when you will receive your title. No title, no deal—period.
  • Warranty clarity: Request warranty documents up front. Ask for examples of what they’ve successfully approved for your brand/model and average lead times.
  • Parts plan: If ordering parts, ask for the part numbers and expected ship dates in writing.
  • Test every system at delivery. Fill and pressurize water, heat/cool to spec, run slides repeatedly, test generator/inverter, inspect roof/caulk lines thoroughly, weigh the rig if possible.

For more buyer-protection walkthroughs, see investigative content from Liz Amazing and search her channel for your target brand: Liz Amazing’s RV buyer beware series. And if you’ve had a strong or poor buying experience here, please add your story to help other shoppers.

Legal and Regulatory Warnings

Repeated consumer complaints—if corroborated—can raise exposure under consumer protection statutes. Here’s how those risks map to common allegations:

  • Warranty handling and misrepresentation: The federal Magnuson-Moss Warranty Act governs written warranties and prohibits deceptive warranty practices. Misstating coverage or conditioning warranty service on paid add-ons can draw scrutiny.
  • Deceptive sales practices: Section 5 of the FTC Act prohibits unfair or deceptive acts or practices. Material omissions about defects, inflated “market adjustments,” or junk fees could attract regulatory attention.
  • Credit disclosures: Financing must comply with the Truth in Lending Act (TILA) and Regulation Z. Add-on products that are “packed” into loans without clear consent can also trigger risk.
  • Minnesota-specific protections: The Minnesota Attorney General’s Office oversees consumer protection enforcement; buyers can file complaints or seek mediation. Start here: Minnesota AG Consumer Assistance.
  • Lemon law limits with RVs: Minnesota’s lemon law offers limited coverage for motorhomes (generally the chassis and drive components rather than the “house” portion). Owners often must rely on manufacturer warranties for coach systems; hence, dealer cooperation is crucial.
  • Recall obligations: Dealers and manufacturers must remedy safety recalls. Search your exact VIN via NHTSA: NHTSA Recall Lookup.

If you believe you were misled, preserve documentation, communicate in writing, and file complaints with the FTC, BBB, and the Minnesota Attorney General. Also consider consulting a consumer law attorney if you’ve experienced substantial financial harm.

Product and Safety Impact Analysis

Defects reported at delivery or soon after ownership are more than nuisances—they can materially affect safety and livability:

  • Water intrusion and structural integrity: Roof, slide, and window leaks can lead to rot, delamination, electrical shorts, and mold exposure—creating health hazards and eroding resale value.
  • Brake, axle, tire, and suspension issues: Misaligned axles or under-torqued lug nuts pose immediate safety risks at highway speeds. Inspect wheel bearings and brakes before trips—especially on newly delivered units.
  • Propane systems and appliances: Faulty LP lines or regulators can cause leaks and fire hazards. Always leak-test and verify all appliances under load.
  • Electrical systems: Improper wiring on inverters/chargers, GFCI issues, and mis-sized fuses can damage equipment or risk fire. Have a pro check shore/generator transfer switches and bonding/grounding.
  • Slideouts and leveling systems: Out-of-square slides can chew seals, cause leaks, and damage floors; leveling system faults can lead to frame stress or tip risk on soft ground.

Because recalls and technical service bulletins (TSBs) are often brand-specific, confirm all active recalls by VIN on NHTSA and coordinate directly with the brand if dealer delays persist: Check your VIN at NHTSA. If you’ve experienced a safety-critical failure at this Ramsey store, can you share what happened and how it was resolved?

Upsells, Warranties, and Total Cost of Ownership

Many dealers, including national chains, rely on finance-and-insurance (F&I) add-ons for profit. These can dramatically increase your total cost if you’re not careful:

  • Extended service contracts: Often exclude common failures and require strict maintenance documentation. Price-shop third-party plans and verify coverage for slides, seals, electronics, and appliances.
  • Tire-and-wheel, paint, and interior protection: Read the fine print; often, coverage is narrow and claims are difficult. Decline unless the value is clear to you.
  • GAP on RVs: May be useful if you have heavy negative equity; confirm terms and alternatives.
  • Interest rate padding: Compare the dealer rate against your preapproval. Even a 1–2% difference can add thousands over the life of the loan.
  • Dealer fees: Ask for the out-the-door price and refuse non-mandatory add-ons.

Bring a preapproval to anchor negotiations. This also strengthens your ability to decline menu add-ons that don’t serve your needs. If you encounter high-pressure tactics, push back or walk.

What This Dealership Appears to Do Well (Balanced View)

Even among critical reviews, some customers note positives: specific salespeople who were responsive, a wide selection of inventory to compare floorplans side-by-side, and occasional service advisors who went the extra mile. Inventory depth and national-chain parts channels can be helpful when the store leans in. If you have a positive experience here, would you share what made it work (names optional) to help other readers navigate the process?

Action Checklist for Lazydays RV of Minneapolis at Ramsey

  • Research the store: Scan 1- and 2-star reviews here: Google Reviews (sort by “Lowest rating”).
  • Bring outside expertise: Schedule a pre-purchase inspection: RV Inspectors near me. If denied, walk.
  • Demand documentation: Work up a signed “We Owe/You Owe,” warranty terms in writing, parts ETAs, and a title delivery timeline.
  • Verify recalls by VIN: Use NHTSA and ask the service department to confirm in writing that all recall work is complete or scheduled prior to delivery.
  • Test everything at delivery: Don’t rush. Document issues with photos/video and do not accept the unit until defects are properly addressed.
  • Explore independent coverage of dealership patterns: Search the Liz Amazing channel for your brand/dealer: Investigative guidance on RV buying pitfalls.
  • Share your experience to help others: add your feedback to the discussion.

Context: Why These Problems Keep Happening

Across the RV industry, vendors struggle with rapid production cycles, supplier variability, and worker turnover—conditions that often shift quality control burdens to dealers. Dealers, in turn, may rush PDIs under sales pressure and struggle to retain experienced technicians. Warranty approvals require back-and-forth with manufacturers; parts pipelines are inconsistent. None of these realities absolve a dealership of responsibility, but they explain why independent inspections and ironclad paperwork are essential at the buyer level.

Bottom Line: Risk and Recommendation for Shoppers

Public, low-rated reviews for Lazydays RV of Minneapolis at Ramsey highlight repeated concerns around delivery-day quality, post-sale service delays, communication, paperwork timing, warranty expectations, and upsell pressure. Although some customers report good outcomes, the consistency of these negative patterns warrants a cautious, highly structured approach to any purchase at this store. Your best protections are third-party inspections, preapproved financing, line-item disclosure for all add-ons, and strict documentation of promises and timelines.

Given the volume and nature of the concerns raised in public reviews for this specific location, we do not recommend proceeding with a purchase here unless you can secure an independent inspection, firm written commitments for any open items, and satisfactory answers about title timelines and warranty handling. If those protections are not embraced by the dealership, consider shopping other RV dealerships with stronger reputations for PDI thoroughness and post-sale support.

If you’ve recently purchased or serviced an RV at this Ramsey location, what happened and how did the dealership respond? Add your voice for future buyers.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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