Lazydays RV of St. George – St. George, UT Exposed: Hidden fees, failed PDIs and long repair delays
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Lazydays RV of St. George – St. George, UT
Location: 150 E 1160 S, St. George, UT 84770
Contact Info:
• connect@lazydays.com
• sales@lazydays.com
• Main: (435) 523-5902
Official Report ID: 4485
Introduction and background on Lazydays RV of St. George (St. George, UT)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Lazydays RV of St. George is part of Lazydays—a large, national RV dealership chain with locations across the United States. The St. George store serves Southern Utah and surrounding areas, selling new and used motorhomes and towables, and offering financing, service, and parts. Like many national chains, Lazydays benefits from brand recognition and inventory scale; however, consumer experiences at the local level can vary dramatically by store.
Our review focuses exclusively on Lazydays RV of St. George in St. George, Utah. We synthesize patterns from public reviews, forum posts, and regulatory guidance to help shoppers understand the most frequently reported issues and the risk areas to consider before buying.
Start your own due diligence by reading the lowest-rated reviews on the dealership’s Google Business Profile: Google Reviews for Lazydays RV of St. George. Click “Sort by” and choose “Lowest rating” to locate the most critical feedback and the most recent problem patterns affecting local customers.
Before you shop: get unfiltered owner feedback and set your process
Independent owner communities to consult
For unbiased, model-specific reality checks, look beyond dealer advertising and ask owners. Join brand- and model-focused communities and RV forums to learn about actual failure rates, warranty experiences, and parts delays for the exact RV you’re considering. For Facebook groups, do not click random links—search by model and brand via Google for safer discovery:
- Use this Google search to locate Facebook owner groups: Search Facebook RV Owner Groups by RV brand/model
- Owner forums: RVForums.com, RVForum.net, and RVUSA Forum (use each site’s search bar for your brand and issue).
- Watch consumer advocacy content to spot dealer tactics and common pitfalls. A standout resource is Liz Amazing’s channel: Liz Amazing exposes common RV dealer pitfalls. Use her channel search for the dealership or model you’re considering.
Strongly consider a third-party pre-purchase inspection
Multiple RV dealer problems originate at delivery: cosmetic and functional defects, undisclosed damage, water intrusion, electrical issues, propane leaks, and slide or leveling malfunctions. Before taking possession from Lazydays RV of St. George, hire an independent NRVIA-certified or veteran RV technician to perform a full pre-delivery inspection (PDI) on the actual unit, not a “similar” one. This is your only real leverage before you sign and pay; once the deal closes, you may be pushed to the back of the service line for warranty work, sometimes for weeks or months—resulting in cancelled trips and unexpected storage or lodging costs. If the dealership does not allow you to bring in a third-party inspector, that’s a major red flag—walk away.
Find options using: RV Inspectors near me. Ask for a written report, photos, and moisture readings. Clarify with the dealer, in writing, that defects identified by your inspector will be repaired before closing, and add a delivery contingency with a clear cancelation/refund path if the unit fails inspection. If you’ve had inspection roadblocks at this location, tell us how the process went.
What consumers report at Lazydays RV of St. George: patterns and risk areas
The following sections consolidate patterns often reported in negative public feedback for this location and similar chain stores. Always confirm by reading the store’s latest 1- and 2‑star reviews here: Lazydays RV of St. George – Google Reviews. Sort by “Lowest rating.” We paraphrase common themes below and encourage you to verify specifics and dates in the original reviews.
Sales pricing discrepancies and “surprise” fees
Shoppers routinely report that the out-the-door number doesn’t match the advertised or verbally quoted price after line items such as “prep,” “delivery,” “inspection,” “dealer installed options,” and documentation fees get added in the finance office. Some customers describe feeling trapped after a long day and reluctantly accepting extras just to get the keys. Consumers also describe pressure to sign quickly to “lock the deal” or to accept a unit with unresolved punch-list items that were promised “after the sale.”
- Protect yourself by requesting a written, itemized out-the-door purchase agreement before you visit—no “TBD” lines. Make the price contingent on your independent inspection and final walk-through.
- Insist that any promises (repairs, missing parts, add-ons, campsite memberships) are written on a “We-Owe” form with dates and responsible parties.
- Do not sign paperwork with blank fields or “subject to lender approval” if you plan to bring your own financing.
Trade-in valuations and financing markup
Customers often report low-ball trade offers and unexpected financing outcomes. In particular, some describe being quoted a lower interest rate initially, only to see a higher rate in the finance office. This is a common dealership tactic: F&I departments can “mark up” interest rates above the buy rate for profit. Trade values may also shift late in the process based on “reconditioning” or market justifications customers hadn’t agreed to initially.
- Get competing offers on your trade from online buyers and local dealers; bring written offers to the table.
- Secure pre-approval from a credit union beforehand and compare the dealership’s APR and fees to your pre-approval in writing.
- Decline “payment packing” tactics: if you only look at “monthly payment,” you may unknowingly accept add-ons.
Extended warranties, service contracts, and upsells
Consumers frequently report pressure to buy extended service contracts, paint/fabric protection, tire-and-wheel coverage, gap insurance (for motorhomes), and alarm/anti-theft systems. These products are often highly marked up and may offer limited coverage or difficult claims processes. Beware of any statements that imply add-ons are required for financing approval. They are not.
- Request sample contracts and read exclusions before you decide.
- Compare third-party plans directly from independent providers—ensure RV use cases are covered.
- Decline any product you do not fully understand. You can always add later.
Delivery defects, incomplete PDIs, and post-sale fixes
A recurring pain point across RV retail is insufficient pre-delivery inspection. Buyers at this store have reported—again, check newest 1-star reviews—arriving to find items not working (slides, jacks, water systems, refrigerators, A/Cs), cosmetic damage, and missing parts. Some customers state they took delivery after verbal assurances that defects would be fixed promptly, only to discover weeks-long waits for parts and service bay time.
- Arrive with your own detailed PDI checklist. Test every system: water (city and pump), electrical (shore and generator), propane leak test, slides, leveling, appliances, HVAC, seals, roof, and moisture readings at corners and around windows.
- Document defects with time-stamped photos and video. Require a signed “We-Owe” with completion deadlines before paying.
- If issues are substantial, reschedule delivery or cancel per your contract. Consider an independent inspection: find a nearby RV inspector.
Service department backlogs and long repair times
Multiple RV owners describe long waits for diagnostic appointments and extended repair timelines—especially for warranty work—after purchasing. Parts sourcing delays are common in the RV industry, but consumers report that communication gaps compound the frustration: sporadic updates, unreturned calls, and shifting completion dates. This can result in cancelled trips, lost deposits, and storage fees.
- Ask for the service manager’s written estimate for any repair timeline and agree on a cadence of updates (e.g., weekly).
- If the RV remains at the store for weeks, insist it be stored securely with the batteries maintained and slides retracted to minimize damage.
- If safety-related defects are present, cite the urgency and ask for priority handling. Document everything via email.
Title and paperwork delays
Some customers at various RV dealers—including chain locations—report delayed titles and registration paperwork after purchase. Even short delays can create insurance, financing, and travel problems. If you’re out of state, cross-border processing introduces extra steps that must be managed carefully.
- Before pickup, confirm that the title is in-hand and lien payoff (if a trade is involved) can be processed immediately.
- Get a written timeline for paperwork submission to the Utah DMV (or your home state) and an escalation path if it slips.
- If your trip depends on plates, avoid taking delivery until the paperwork status is verified.
Communication gaps and “unkept promises”
Many low-star reviews at large RV dealerships describe vague verbal promises that later “disappear,” especially when staff turn over or management changes. This includes promises about missing parts, future detailing, campsite membership activation, and service scheduling “priority.” Lack of documentation makes such promises hard to enforce.
- Record specifics in writing: names, dates, what’s promised, and by when. Ask the store to counter-sign and keep a copy.
- Follow up by email instead of phone for a paper trail. If you do call, send a short recap email afterward.
Recalls and safety issues not addressed at delivery
While dealers are obligated to address open recalls on new vehicles before sale, used RVs may still carry unresolved recalls on chassis, appliances, propane components, or running gear. Consumers report discovering recalls well after purchase. This can create real-world safety risks, especially with brake, steering, propane, suspension, and fire-related defects.
- Check your exact VIN for recalls here: NHTSA Recall Lookup. Ask the dealer to document that all open recalls were remedied before delivery.
- If the store can’t perform certain chassis recalls (e.g., on a Ford or Freightliner), demand a verified appointment with an authorized service center.
Examples summarized from recent lowest-rated Google reviews
We encourage you to read the specific 1- and 2-star reviews firsthand and note dates, names, and whether issues were resolved. Go here and sort by “Lowest rating”: Lazydays RV of St. George – Google Reviews. We paraphrase common complaint themes below:
- Delivery-day defects missed in PDI (non-functioning appliances, slide or leveling failures), followed by long waits for parts and repairs.
- Advertised price escalating in the finance office with high “prep” and add-on fees; consumers feeling pressured to sign.
- Low-ball trade-in offers that allegedly changed late in the process based on “reconditioning.”
- Delayed callbacks, difficulty reaching service advisors or sales post-sale, and shifting completion dates.
- Paperwork delays affecting registration or plate renewal timelines.
If you experienced similar issues at this St. George location, add your story in the comments to help others.
Legal and regulatory warnings relevant to reported issues
Consumer protection and warranty law
Based on patterns seen in public complaints, several laws and agencies may be relevant if you encounter problems:
- Magnuson-Moss Warranty Act: Governs written warranties on consumer products, including many RV components and systems. It requires clear disclosure and grants consumers rights to pursue remedies for warranty breaches. Learn more via the FTC: FTC guide to federal warranty law.
- FTC guidance on add-ons: Dealers cannot tell you a product is required for financing when it isn’t. See: FTC Truth in Advertising and FTC Consumer Rights.
- Utah Consumer Sales Practices Act (UCSPA) prohibits deceptive or unconscionable acts in consumer transactions. Utah AG consumer resources: Utah Attorney General – Consumer Protection.
- Utah DMV/Motor Vehicle Enforcement Division (MVED) oversees dealer licensing and title issues. If you experience title delays or paperwork problems: Utah MVED and Utah DMV – Titles.
- Utah Lemon Law (Motor Vehicle Warranties Act) primarily covers new motor vehicles; for motorhomes, coverage may be limited to chassis/powertrain and may exclude living quarters. Learn more: Utah Lemon Law overview.
- NHTSA safety recalls and complaints database can be used to track safety defects related to your chassis or components: NHTSA.
If you believe the dealership misrepresented a product, failed to honor a warranty, or engaged in unfair practices, document all interactions and consider filing complaints with the Utah MVED, the Utah Division of Consumer Protection, the BBB, and the FTC. If safety is implicated, file a report with NHTSA.
Product and safety impact analysis
How reported defects and delays can affect you
RVs combine complex home systems with vehicle systems. Deferred or improperly addressed issues can quickly escalate into safety hazards and expensive damage:
- Propane system leaks or appliance malfunctions: Fire/explosion risk. Always perform a leak-down test at delivery and before trips.
- Slide and leveling failures: Structural stress, binding, water intrusion, and camp-side safety hazards.
- Roof and seal leaks: Rapid water damage, mold, delamination—often excluded or limited under warranties if labeled “maintenance.”
- Brake/steering/suspension issues on motorhomes: Accident risk. Verify recall status and perform a road test on graded roads common to Southern Utah.
- Electrical faults: Battery failures, converter/inverter issues, shorts—risk of fire or loss of critical systems (heat/AC).
Because St. George area travel often involves high temperatures and elevation changes, HVAC and cooling system performance matters. Confirm A/C temperatures at the vents, generator under load, and towing/engine coolant behavior under realistic conditions. If your RV needs repairs immediately after purchase, you may lose access for weeks; plan contingencies and get promises in writing. If you have encountered safety-impacting defects at delivery from this store, please document them in the comments to help others assess risk.
How to protect yourself when buying from this location
Pre-sale preparation
- Get independent financing pre-approval to neutralize finance office pressure.
- Demand a written, itemized out-the-door price before you travel—no surprise fees.
- Schedule a third-party inspection on the exact VIN you will purchase. If the dealership refuses, walk away. Find inspectors: RV Inspectors near me.
At delivery
- Use a detailed PDI checklist. Do not be rushed. Test every system on shore power, generator, and battery only.
- Require all “We-Owe” items to be written and signed with deadlines. If promises concern safety, request immediate remedy or defer pickup.
- Confirm title status and paperwork timelines in writing, especially if out-of-state.
After delivery and escalation
- Report unresolved warranty issues to manufacturers and keep written logs. If delays become unreasonable, escalate to Utah MVED/Consumer Protection.
- For safety defects, notify NHTSA and the component manufacturer (e.g., Norcold, Suburban, Lippert) and request guidance on authorized repair centers.
- If you resolved a dispute at this store—positively or negatively—share the outcome to help others.
Research toolbox: verify and explore more evidence
Use the following pre-formatted searches and resources to find additional complaints, discussions, and recalls. Replace “Issues” with “Problems” or specific topics as needed. Always cross-check dates and locations to ensure you’re reading about the St. George, UT store.
- YouTube: YouTube search – Lazydays RV of St George UT Issues (Also explore consumer advocacy from Liz Amazing’s RV dealership investigations and search her channel for the store you’re considering.)
- Google: Google search – Lazydays RV of St George UT Issues
- BBB: BBB search – Lazydays RV of St George UT
- Reddit r/RVLiving: Search r/RVLiving – Lazydays RV of St George UT Issues
- Reddit r/GoRVing: Search r/GoRVing – Lazydays RV of St George UT Issues
- Reddit r/rvs: Search r/rvs – Lazydays RV of St George UT Issues
- PissedConsumer: Browse and search “Lazydays RV of St George UT” manually
- NHTSA Recalls: NHTSA recall search (enter your exact RV make/model/VIN)
- RVInsider: RVInsider search – Lazydays RV of St George UT Issues
- Good Sam Community: Good Sam forum – Lazydays RV of St George UT Issues
Also explore Liz Amazing’s consumer advocacy and delivery checklists to strengthen your process: learn RV PDI tactics with Liz Amazing. And if you’ve had a great or poor outcome here, post your experience in the comments so other shoppers can calibrate risk.
Objectivity check: are there positives or improvements?
To be fair, some buyers report smooth transactions, friendly sales staff, and successful service outcomes at chain locations when expectations are set clearly and defects are resolved quickly. Positive reviews at any store typically mention helpful walkthroughs and responsive service advisors. Management responses to negative reviews sometimes invite direct contact to resolve matters, and individual teams can change over time, improving outcomes. That said, the weight of complaints at the St. George location—especially around prep quality, fees, and delays—suggests shoppers should proceed with caution, document everything in writing, and avoid taking delivery until the RV passes a robust, third-party inspection.
Have you seen improvements at Lazydays RV of St. George? Faster service scheduling? Better PDIs? Report what’s changed recently so others can make informed decisions.
Final guidance for shoppers considering Lazydays RV of St. George
Key takeaways
- Delivery quality and service timelines are the most critical risk points. Don’t accept a unit with unresolved defects.
- Guard against price inflation in the finance office. Lock your out-the-door number in writing before you go.
- Third-party inspections are your safety net. If it’s not allowed, that’s your cue to walk.
- Get every promise on a signed We-Owe. If it’s not in writing, assume it won’t happen.
- For safety items and recalls, use authorized service centers and escalate to regulators if needed.
If you’ve worked with this store recently—good or bad—please add your first-hand account. Your details (dates, names, photos) help future buyers avoid problems and reward improvements.
Bottom line: Given the recurring themes in low-star public feedback for Lazydays RV of St. George—pricing changes late in the process, delivery defects, and service delays—we do not recommend moving forward here without a rigorous third-party inspection, written out-the-door pricing, and signed, dated We-Owe documentation. If the dealership cannot meet these standards, consider other RV dealers in the region with stronger, recent track records.
Comments
What happened when you shopped or serviced at Lazydays RV of St. George? Did you encounter fees, long waits, or great service? Share specifics to help other RVers make informed decisions.
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