Lazydays RV of Tucson- Tucson, AZ Exposed: Pushy Upsells, Finance Markups, PDI Misses, Title Delays

(Serious Concern)

Before you sign or place a non-refundable deposit, hire an independent NRVIA-certified inspector or similar professional not affiliated with the dealership. This is your only real leverage to catch defects, hidden water damage, miswired electrical, unsafe LP systems, roof and slide-out failures, or undisclosed crash/flood history before your money changes hands. If extensive issues are found after delivery, your RV can languish in a service queue for weeks or months—ruining trips and creating warranty disputes. If a dealership resists or refuses a truly independent inspection, that is a major red flag; walk away.

• Find local pros: Search “RV Inspectors near me” and interview two or three for scope, turnaround time, and cost.
• Document everything: Ask the inspector for photos, thermal imaging of walls/ceilings, moisture readings, and a comprehensive written report.
• Make the sale contingent on the inspection: If significant defects appear, renegotiate or walk. Do not rely on a dealer PDI to protect you.

For deeper context on RV buying pitfalls and how to self-advocate, consider researching content from creators holding the industry accountable, such as Liz Amazing’s buyer advocacy videos.

(Serious Concern)

Multiple recent low-star reviews describe pressure to accept expensive (and, in some cases, arguably redundant) add-ons at delivery. Commonly cited items include “prep” or “inspection” fees, paint/fabric protection, tire/wheel plans, nitrogen fills, GPS or theft-deterrent etching, and “environmental packages.” Buyers often report confusion about whether these items are optional, pre-installed, or mandatory.

• Action for shoppers: Ask for a clean “out-the-door” price breakdown before you commit. Decline any unwanted add-ons in writing. If staff says an add-on is mandatory, ask for that policy in writing and consider leaving.
• Finance impact: $1,000–$5,000 in extras financed over a long loan can add thousands in interest over time.
• Cross-check claims: Review the Tucson store’s lowest-rated Google reviews to see how often surprise fees or add-ons are mentioned: Lazydays RV of Tucson Reviews.

(Serious Concern)

Consumer reports frequently allege that the F&I process at big-chain RV stores includes rate markups, product bundling, and pressure to purchase extended service contracts. Buyers say they’ve discovered higher-than-expected APRs, or products added to contracts they didn’t fully understand. Extended warranties can have exclusions and claims hurdles that surprise owners later.

• Independent loan approvals: Secure a pre-approval from your bank/credit union to benchmark APR, term, and fees.
• Line-item review: Request a blank buyer’s order to see each fee/product. Decline unwanted items explicitly.
• Right to cancel add-ons: Ask about cancellation windows on service contracts or GAP; get details in writing.

(Moderate Concern)

A recurring theme in low-star reviews is disappointment with trade-in offers versus expectations or online estimates. Some buyers claim their trade-in numbers were lowered late in the process after “final inspection,” leaving them with a choice to accept the new number or walk after investing time and travel.

• Protect yourself: Get several cash offers from other dealers or online buyers before visiting.
• Due diligence: Provide full, honest disclosures and photos upfront to minimize “surprise deductions.”
• Written commitments: Ask for the trade figure in writing with conditions clearly spelled out.

(Serious Concern)

Owners commonly report that items promised “after delivery” (missing parts, corrections, accessories, or fixes found during PDI) can languish for weeks due to parts delays, staff turnover, or miscommunication. Service departments prioritize safety and fully paid warranty work; due-bill items can fall behind.

• Get specifics in writing: Part numbers, labor descriptions, dates, and who is responsible for scheduling.
• Hold leverage: If the list is long, do not finalize funding until items are completed or escrowed.
• Time kills promises: The farther you get from delivery day, the harder it can be to resolve due-bill items.

(Serious Concern)

Across the RV retail sector, delayed titles and registration paperwork are a top complaint—especially for out-of-state transactions. Arizona’s ADOT/MVD requires timely submission of title and registration applications; prolonged delays may expose consumers to expired temp tags, difficulty insuring, or inability to travel legally. If your title or plates don’t arrive within the promised timeframe, escalate quickly to management, then the state if needed.

• Set a written timeline: Ask the dealership to state delivery dates for title, registration, and plates; document any missed dates.
• Keep copies: Save your buyer’s order, finance contract, and any temporary-registration paperwork.
• Escalation: If timelines slip, consider filing a complaint with the Arizona Attorney General’s office or ADOT/MVD and notify your lender.

(Moderate Concern)

Out-of-state buyers often report confusion over tax collection, temp tags, and titling. Missteps can delay your ability to use the RV legally on a planned trip. Confirm whether the Tucson store will register your RV in your home state or provide paperwork for you to do it yourself. Request this in writing before delivery.

• Ask for a state-by-state checklist: Sales should explain what they will and won’t handle.
• Verify tax credits: If you paid taxes in Arizona, clarify the credit process back home.

(Serious Concern)

Low-star reviews for the Tucson location frequently mention discovering defects immediately after delivery—issues a thorough PDI should have caught, such as interior damage, water leaks, inoperable appliances, misaligned slides, loose plumbing fittings, and missing parts. When PDIs are rushed or performed by understaffed teams, the customer becomes the final quality inspector.

• DIY PDI checklist: Spend several hours at delivery. Operate slides, awnings, jacks, lighting, HVAC, water heater, pumps, and appliances on electric and propane. Test all outlets and GFCIs.
• Moisture check: Bring an inexpensive moisture meter to test walls, ceilings, and slide floors around seams and windows.
• Refuse delivery on serious defects: Do not sign acceptance or fund the deal until the unit is fully functional.

(Serious Concern)

Many RV owners at large dealer groups report long waits for parts authorization and in-bay repair time. For full-time RVers or those with limited travel windows, this can be devastating. Tucson reviewers report weeks-long delays and communication gaps—often resulting in canceled camping plans while the RV sits.

• Ask for realistic timelines: Before scheduling, request an estimate for diagnosis, parts lead times, and repair completion—and get it in writing.
• Proactive follow-up: Call or email weekly; request photos of progress to avoid “we’re waiting on parts” purgatory.
• Mobile warranty alternatives: Ask your RV’s manufacturer if they’ll authorize mobile techs or other dealers to perform warranty work to reduce downtime.

If you’ve experienced significant service delays here, share your story to help other shoppers.

(Moderate Concern)

Complaints suggest variability in technician skill—loose fasteners, poor sealant work, incomplete diagnostics, or repairs that require a second visit. Inconsistency is common in a tight labor market, but the consumer pays the price through repeat shop visits and lost use.

• Ask about certifications: Inquire whether your tech is RVTI/NRVTA certified and request the most experienced technician for complex tasks.
• Inspect the repair: Before leaving the lot, cycle all systems and scrutinize sealant/trim. Don’t hesitate to ask for rework immediately.

(Serious Concern)

Defects that slip through PDI or linger in service queues can create critical safety risks: LP leaks, faulty brake controllers, failing suspension components, compromised electrical wiring, water intrusion near 120V outlets, and roof or slide leaks that lead to hidden rot. Dealers like Lazydays RV of Tucson sell multiple brands and floorplans; some of those models may be subject to active manufacturer recalls or service bulletins. If recall work is delayed due to parts or scheduling, you could be operating with a known hazard.

• Check for recalls by VIN: Use NHTSA’s recall tracker before you buy and periodically after delivery: NHTSA Recall Search.
• Demand recall completion: If an open recall exists, require the repair be completed or scheduled with a firm date before finalizing the sale.
• Document safety complaints: File a report with NHTSA if a defect poses a risk: Report a Vehicle Safety Problem.

For a candid perspective on how unresolved defects and poor dealer follow-through affect safety and finances, watch investigative consumer content and search for your specific model or dealer on channels like Liz Amazing’s RV ownership deep dives.

(Moderate Concern)

Patterns described in public complaints—undisclosed add-ons, misleading finance representations, failure to honor warranties, or failure to deliver clear title promptly—can raise legal risk. Key frameworks that apply:

• FTC Act (Unfair/Deceptive Practices): Misrepresentations in advertising, pricing, warranties, or add-on sales can violate Section 5. Learn more: FTC Act Overview.
• FTC Auto Add-on and F&I Guidance: While targeted at auto, principles extend to RV retail. False “required” add-ons and payment packing are red flags: FTC Business Guidance.
• Magnuson-Moss Warranty Act: Governs consumer product warranties and prohibits tying arrangements and deceptive warranty practices: Guide to Federal Warranty Law.
• Arizona Attorney General: If you believe a dealership has engaged in unfair or deceptive conduct, you can file a complaint: Arizona AG Consumer Protection.
• ADOT/MVD (Titles and Registration): For questions or complaints about delayed title/registration, contact Arizona MVD: Arizona ADOT MVD.

If you experienced misrepresentations or delayed title at this Tucson location, consider submitting a written complaint with supporting documents. Also, inform your lender if paperwork delays threaten your ability to register or insure the RV.

(Serious Concern)

Reports indicate some customers were presented with “prep,” “inspection,” or “protection” packages that appeared required. Consumers should know: Most add-ons are optional. If a fee is presented as non-negotiable, ask for the written policy and consider walking. Use the dealership’s Google page (sorted by Lowest rating) to see how frequently this is reported: Lazydays RV of Tucson Reviews.

(Serious Concern)

Several low-star reviews describe receiving RVs with unresolved defects that should have been caught in PDI. Without independent inspection, you risk discovering leaks, inoperative systems, or cosmetic damage after taking possession—when your leverage evaporates. Consider bringing your own inspector to the lot even if the dealer says their PDI is thorough: Search “RV Inspectors near me”.

(Serious Concern)

Patterns in recent complaints point to long service timelines and communication gaps. Owners report canceled vacations while waiting for parts arrival or warranty authorization. If you must schedule service at Tucson, ask for realistic estimates, request status updates weekly, and escalate in writing if deadlines are missed.

(Moderate Concern)

Some buyers allege confusion about APRs, terms, or protection plans added during the F&I process. Keep your own amortization calculator handy, compare the contract against your pre-approval, and don’t sign if numbers change abruptly. You can always come back with clarity later; there is no “today-only” deal worth a bad loan.

(Serious Concern)

When titles and registrations are delayed, owners can’t legally use their RV and may face insurance headaches. If the Tucson store handles your paperwork, set expectations upfront and plan escalation paths if temp tags expire without resolution. Keep your lender informed; some lenders will apply pressure to expedite dealer paperwork.