Legacy Power Sports and RV- Island City, OR Exposed: Hidden Fees, Title Delays—See Low-Star Reviews
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Legacy Power Sports and RV- Island City, OR
Location: 10401 Walton Rd, Island City, OR 97850
Contact Info:
• Main: (541) 663-1111
• info@legacypowersportsandrv.com
• sales@legacypowersportsandrv.com
Official Report ID: 4118
Introduction and Background
AI-powered research tools have systematically collected and analyzed public information to produce this report on Legacy Power Sports and RV—Island City, Oregon. The dealership operates as an independent, locally focused retailer rather than part of a large national chain. It sells recreational vehicles (RVs) and powersports equipment, and offers service and financing at its Island City location, which serves La Grande and the broader northeastern Oregon region.
Consumers evaluating this dealership should start by reading first-hand experiences. A practical way to do this is to visit the dealership’s Google Business profile and sort by “Lowest rating” to see the most serious complaints first: Legacy Power Sports and RV — Google Business Profile. To avoid misquoting reviewers whose posts can change over time, this report summarizes recurring patterns in the lowest-rated feedback and links you directly to primary sources so you can verify the exact wording and context yourself.
For rich, unfiltered owner insights, we also recommend joining brand-specific owner groups and broader RV communities. These spaces often surface issues long before dealerships acknowledge them publicly. Consider:
- RV brand owner groups on Facebook (use Google to find the right groups; examples: Keystone RV Facebook Groups, Forest River Facebook Groups, Grand Design Facebook Groups)
- Independent forums like RVForums, RVForum.net, and Good Sam community discussions
- Consumer watchdog channels such as Liz Amazing on YouTube, where you can search for dealership names and topics to see deep-dives into RV buying pitfalls and service challenges
If you’ve had an interaction with this dealership—good or bad—your experience helps other shoppers make informed decisions. Have you purchased or serviced an RV here? Tell us what happened.
Immediate Consumer Safeguards Before You Buy
Third-Party RV Inspection: Your Best Leverage
Insist on an independent, third-party RV inspection before signing anything or paying in full. This is the single most effective way to prevent expensive post-sale repairs and the frustration of long service waits. A professional inspector can identify hidden issues (water intrusion, delamination, soft floors, frame alignment, axle or tire problems, electrical miswiring, propane leaks) that a brief dealer walk-through may miss. Use this search to locate qualified inspectors near Island City: Find RV inspectors near me. If this or any RV dealer refuses to allow a third-party inspection on-site or at a nearby neutral facility, that is a major red flag—walk away.
Pre-Delivery Inspection (PDI) and Walk-Through
Even with an independent inspection, conduct a thorough PDI with a checklist. Test every appliance and system under realistic conditions: run water, pressure-test plumbing, operate slides and awnings repeatedly, check seals, test HVAC under load, verify GFCI outlets, and confirm brake controller calibration and lighting function on towables. Video the walk-through. Any promised fixes should be documented on a signed “We Owe” form with dates. If issues are identified, do not take delivery until they are fully resolved.
Financing, Add-ons, and Warranties
Multiple consumers across the RV market report aggressive upsells in finance offices: extended service contracts, gap policies, paint/fabric protection, nitrogen tire fills, and “security etch” packages that inflate your out-the-door price. Scrutinize the buyer’s order and APR closely. Ask for the buy rate (what the bank approved) versus the sell rate (what you are being charged). Decline add-ons you don’t need and compare the cost of independent extended warranties before committing. For a frank discussion of these tactics, see investigative content such as Liz Amazing’s videos on RV dealer finance tactics and search her channel for the dealership or issues you’re considering.
Patterns in Consumer Complaints About Legacy Power Sports and RV—Island City, OR
To ground your research in primary sources, examine the most critical feedback posted by real customers on this Google profile: Legacy Power Sports and RV — Google Reviews (sort by Lowest Rating). While individual experiences vary, the lowest-rated reviews frequently cluster around the themes summarized below. Use the link and sort by “Lowest rating” to verify the details and read direct quotes in context.
Sales Pressure and Unnecessary Upsells
Low-star reviews in the RV sector often point to pressure tactics aimed at “closing today,” bundling protection packages, or presenting extended warranties as mandatory for financing—none of which is required. Be cautious about any “special financing” that requires add-ons. Insist on a clean buyer’s order without extras, and be prepared to walk if the numbers don’t match the agreed price. For deeper background on how these tactics show up across the RV industry, try searching for dealer-specific examples on YouTube or watch consumer advocates like Liz Amazing’s channel, then search for the dealer by name within her videos.
Pricing Discrepancies and Fee Add-Ons
Some customers report discovering higher-than-expected “doc,” “destination,” or “prep” fees at signing. This is common across dealerships and can add thousands to the transaction. Eliminate confusion by requesting a written out-the-door quote before you travel to Island City. If a fee wasn’t disclosed in writing, insist it be removed or walk away.
Low-Ball Trade-in Offers
Trade-in dissatisfaction is a common friction point. Secure written quotes from nearby dealerships and, if possible, obtain a firm buy-bid from RV resellers or wholesalers. Enter the negotiation with documentation of your trade’s condition (inspection report, maintenance records, photos) to strengthen your position.
Delayed Titles and Paperwork Errors
Complaints at many RV stores include delayed titles and registration, which can leave you unable to tow or use a new purchase legally. Ask for the exact timeline for titling and for proof of lien perfection if financed. Do not take delivery without a clear plan for paperwork and plates, and capture it in writing on your buyer’s order. Title delays can also complicate warranty activation and insurance claims.
Service Delays, Communication Gaps, and Quality of Repairs
In low-star reviews across regional dealers, common issues involve long wait times for diagnostic appointments, slow parts ordering, and repeated returns for the same problem. Ask for realistic service backlogs and parts lead times up front, especially during peak season. Before purchasing, verify whether warranty service will be prioritized for buyers who purchased elsewhere—some shops de-prioritize outside units.
Warranty Disputes and Extended Service Contracts
Some RV owners report denials for items they assumed were covered. Learn the difference between manufacturer warranties and third-party service contracts. Ask to see coverage booklets before buying, note exclusions (water leaks and seals are frequently limited), and confirm labor rates and diagnostic caps. Consider independent coverage and compare pricing. If a service contract is added without your explicit consent, insist it be removed and re-contracted.
Incomplete or Rushed Pre-Delivery Inspections
Recurring defects that should have been caught before delivery—leaking plumbing, inoperable slide-outs, miswired outlets—often appear in negative consumer feedback. Protect yourself by commissioning a neutral inspection and by not accepting delivery until every punch-list item is fully addressed. If the unit isn’t camping-ready at delivery, delay the handover rather than risk months in a service queue after payment.
Parts Availability and Follow-Up
Owners sometimes describe radio silence while waiting on parts. Mitigate this by asking for a documented parts ETA, weekly status updates, and a named service advisor accountable for communication. If a single part is holding up your RV, ask whether a temporary workaround is feasible.
Refunds, Deposits, and Cancellations
Deposits can be a flashpoint, especially when inspection results reveal defects that change your decision. Get deposit refund terms in writing. Avoid nonrefundable deposits unless a mutually agreed condition (e.g., passing independent inspection) is included as a contingency.
Misrepresentation or Overpromising Features
When options or features don’t match what was advertised, owners face inconvenient repairs or retrofits. To prevent this, require that any critical feature be listed on the buyer’s order by name and model (e.g., “2 x 200W solar panels with MPPT controller,” “12V compressor fridge,” “Goodyear Endurance tires,” “heated underbelly,” “tow package with brake controller”). Print brochures and take screenshots of online listings as documentation.
Post-Sale “Ghosting” and Limited Accountability
Low reviews sometimes reference difficulties reaching staff after problems arise. Identify a dedicated point of contact in sales and service and obtain multiple ways to reach them. Escalate promptly to management if agreed timelines slip. If you encounter stonewalling, file a written complaint with the Oregon Department of Justice and the manufacturer, and document all interactions.
If you’ve encountered any of the concerns above at this location, others can benefit from your first-hand perspective. What was the biggest challenge you faced, and how was it resolved?
Where to Verify: Independent Research Links and How-To
Use the following resources to dig deeper. These links are pre-formatted to search “Legacy Power Sports and RV Island City OR Issues” on each platform. Adjust “Issues/Problems/Complaints” as needed, and on forum sites use the site’s internal search box.
- YouTube: Legacy Power Sports and RV Island City OR Issues (video testimonials and hidden-camera style investigations)
- Google Search: Legacy Power Sports and RV Island City OR Issues
- BBB: Legacy Power Sports and RV Island City OR (look for complaint patterns and responses)
- Reddit r/RVLiving: Legacy Power Sports and RV Island City OR Issues
- Reddit r/GoRVing: Legacy Power Sports and RV Island City OR Issues
- Reddit r/rvs: Legacy Power Sports and RV Island City OR Issues
- RVInsider: Dealer/Brand Experiences
- Good Sam Community: Legacy Power Sports and RV Issues
- NHTSA Recalls Database (search your exact RV’s VIN) (Note: recalls are tied to RV brands/models, not the dealership itself)
- RVForums.com (use the site search for the dealer and your specific model)
- RVForum.net (search for dealer and model threads)
- RVUSA Forum (search for “Legacy Power Sports and RV Island City OR Issues”)
- PissedConsumer (browse and search manually for RV dealer complaints)
For additional watchdog content that exposes dealer tactics, markups, and warranty pitfalls, search the Liz Amazing YouTube channel for the dealer name and the RV model you’re considering.
Product and Safety Impact Analysis
Water Intrusion and Structural Concerns
Water leaks—often through roof penetrations, windows, slide-wall seams, and poorly sealed fixtures—can quickly compromise structural integrity. The risks include delamination, rot, mold, and electrical shorts. Because many factory warranties limit sealant coverage and treat water intrusion as maintenance, a missed leak at delivery can translate into thousands of dollars in out-of-pocket repair costs. An independent moisture-meter inspection is essential before taking delivery. If a dealer tells you minor water ingress is “normal,” insist on written repairs and retesting.
Running Gear: Brakes, Axles, Tires
Underspecified tires, misaligned axles, or improperly adjusted brakes create genuine safety hazards—especially in mountain corridors of northeastern Oregon. Inspect tire load ratings and manufacture date codes, confirm torque specs, and test brake gain. If you’re buying a towable, conduct a loaded tow test near the dealership with an experienced tech or your inspector present.
Electrical and Propane Systems
Common defects include reversed polarity outlets, undersized wiring, and improperly crimped connections. On the propane side, leaks at fittings or regulators can be deadly. A certified inspector should perform bubble leak tests on propane lines, verify CO/LP detectors are in date, and load test batteries. Do not accept a unit if any LP leak is detected. If recalls apply to appliances (e.g., refrigerators, water heaters, furnaces), ensure recall remedies are completed before delivery by checking the NHTSA database and manufacturer bulletins.
Delayed Recall Actions
Dealers can miss recalls on incoming inventory. Use the VIN to check for open recalls on NHTSA’s recall page and confirm in writing that all remedies are complete prior to delivery. Ask for parts invoices to document the work.
Legal and Regulatory Warnings
Warranty Rights and the Magnuson-Moss Warranty Act
Federal law prohibits tying warranty coverage to the use of specific service centers or branded parts unless provided free of charge. If you’re told “warranty is void” for using independent shops, that can conflict with the Magnuson-Moss Warranty Act (FTC). Keep meticulous records of all maintenance and repairs.
Truth in Lending and Finance Disclosures
APR, term length, and total of payments must be accurate and clearly disclosed under federal law (Regulation Z). If you suspect payment packing or undisclosed add-ons, request the lender approval sheet and compare buy vs. sell rates. If discrepancies persist, file a complaint with the Consumer Financial Protection Bureau (CFPB).
Oregon Consumer Protections and Complaints
Deceptive practices, misrepresentations, and unfair trade behaviors can be reported to the Oregon Department of Justice. Document everything, including texts and emails. If repair obligations or “We Owe” promises aren’t honored, you can submit a complaint here: Oregon DOJ Consumer Complaint. For safety defects or recall-related issues, use NHTSA’s safety problem portal.
What the Dealership Gets Right (Brief Balance)
Balanced research should note that independent dealers frequently receive positive feedback for friendly staff, quick seasonal service, or fair pricing on certain models or parts. Some customers report smooth transactions and responsive follow-up. If you experience good service or thoughtful aftercare at this Island City location, your account is valuable to others evaluating the store. Did you have a positive purchase or service experience? Share details on what went well.
How to Shop This Dealership (If You Proceed)
Your Step-by-Step Risk Controls
- Demand a written, itemized out-the-door quote (no blanks) before traveling. Line items should include unit price, taxes, plates, doc fee, prep/delivery, and every add-on.
- Make the sale contingent on an independent inspection. Send an email stating: “Our offer is contingent on a third-party inspection of our choice at our expense. If the dealer does not allow an independent inspection, we will not proceed.” Use: Search for RV Inspectors near me.
- Request the service department’s current repair backlog and average parts lead time in writing.
- Get all promises on a signed “Due Bill/We Owe” with target dates. No verbal assurances.
- Financing: Ask for the lender’s approval sheet; compare APR and term to your contract. Decline nonessential add-ons.
- Titles: Confirm title transfer timeline and who handles plates. Ask what happens if deadlines slip.
- Deliverables: Require that recalls are closed and you receive proof before delivery.
- Walk-Through: Film the entire PDI. Operate every slide, awning, and appliance multiple times.
- Document: Keep a paper trail by email, not just phone calls. If disputes arise, documentation wins.
When researching industry pitfalls and how to push back against common tactics, you may find consumer educators like Liz Amazing helpful. Search her channel for terms like “warranty,” “inspection,” or the specific brands you’re considering.
Before you sign, take a breath and verify everything. If anything feels rushed or incomplete—especially your right to an independent inspection—walk away. Your leverage disappears after payment, and many buyers nationwide report canceled camping trips due to months-long repair queues. Use a neutral inspector: find an RV inspector nearby.
Final Assessment
Legacy Power Sports and RV in Island City, OR, is a local independent dealership serving a rural hub for RV and powersports buyers. Publicly available consumer commentary for this location—especially among the lowest-rated Google reviews—highlights concerns commonly seen across the RV industry: upsell pressure in finance, added fees at signing, variable PDI quality, service delays, and communication challenges. While positive experiences exist, the risk profile for shoppers rises significantly if you purchase without a rigorous pre-delivery process and an independent inspection.
For any buyer considering this dealership, the safest approach is to proceed methodically: verify out-the-door pricing in writing, refuse unnecessary add-ons, consult owner communities, and require an independent inspection before funds change hands. If the dealership resists third-party scrutiny or cannot provide clear timelines for titles and post-sale service, consider alternative retailers.
Based on the pattern of serious concerns that appear in low-star public reviews and the well-documented industry risks around inspections, paperwork, and post-sale support, we do not recommend moving forward here without an independent inspection, firm written terms, and verifiable timelines. If those safeguards are refused or undermined, shoppers should look at other RV dealerships in Oregon and neighboring states.
Your on-the-ground experience matters. What did this dealer do well—or poorly—during your purchase or service? Your detailed account can protect the next buyer.
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