Leisure Van- Las Vegas, NV Exposed: PDI defects, title delays, aggressive add-ons & APR markups

(Serious Concern)

Across the RV industry—and reflected in negative public reviews for Leisure Van (Las Vegas)—the most expensive surprises happen after delivery: water leaks, electrical faults, misaligned slides or doors, non-functional appliances, and safety defects that should have been caught in pre-delivery inspection (PDI). Your best leverage is before you sign and before the dealer is funded. Arrange an independent, third-party inspection on the actual unit (not a “similar” one) and make the sale contingent on passing results and the dealer completing any corrective items in writing before delivery.

• Search local professionals: RV Inspectors near me (Google search)
• If the dealership refuses a third-party inspection, that is a major red flag. Walk.
• Ensure the inspector tests roof integrity, sealants, plumbing, electrical, HVAC, generator, safety monitors, and checks for prior water intrusion or DIY modifications.
• Document all punch-list items with photos and require completion before final payment and titling. Add any promises to the buyer’s order, signed by a manager.

Multiple public complaints across the RV sector include buyers waiting weeks or months for repairs on “brand new” units, sometimes missing planned trips while their RV sits at the dealer. Do not rely on verbal assurances; insist on a written, time-bound remedial plan if the inspection finds defects. You can search for an inspector again here: Find a certified RV inspector.

(Serious Concern)

Several low-rated public reviews in recent months allege delays in receiving titles, plates, or registration after purchase. In Nevada and neighboring states, delayed titling can prevent lawful operation and complicate financing or insurance. Consumers report repeated follow-up calls, unreturned messages, and prolonged waiting while temporary tags expire.

• Risk: You may be unable to travel, face citations, or encounter financing issues if your lender requires timely title transfer.
• Action: Require a clear titling timeline in writing and ask who handles DMV submission; document all communications.
• Escalation: If significant delays occur, file complaints with the Nevada DMV and the Nevada Attorney General’s Consumer Protection Bureau.

For external reference points and complaint aggregation, search: Leisure Van Las Vegas NV Issues (Google search) and the BBB link in the research list below.

(Serious Concern)

Multiple critical reviews describe RVs leaving the lot with fixable defects that a thorough PDI should have caught—leaks, non-functioning appliances, loose hardware, alignment issues, or missing accessories. These failures can result in immediate returns to the service bay and weeks-long delays in getting on the road.

• Request the dealer’s written PDI checklist; compare against your independent inspector’s findings.
• Reject delivery until documented punch-list items are remedied. Don’t sign on “we’ll fix it later.”
• Verify all keys, remotes, manuals, sewer kit, spare fuses, and tire tools are present before taking possession.

For background on systemic PDI shortfalls across the industry, consumer advocates like Liz Amazing have published buyer checklists and investigative guidance—search her channel for dealer PDI pitfalls and what to test during your walkthrough.

(Moderate Concern)

Public reviews from dissatisfied customers mention long waits for service appointments, delays in obtaining parts, and difficulty getting status updates. Some claim their units sat for extended periods, resulting in canceled trips and storage costs. This is not unique to Leisure Van; many RV service departments are backlogged, but buyers should be aware of the potential timeline and rental car, lodging, or campground impacts.

• Ask for the current lead time on service appointments before you buy. Get it in writing.
• Clarify whether warranty parts must be sourced through the dealer or if the OEM allows mobile techs; some warranties permit third-party repair to expedite fixes.
• Request service documentation and photos for warranty claims to ensure accurate tracking.

If you’ve waited significantly for service at this location, describe your timeline below so others can plan realistically.

(Serious Concern)

Multiple 1–2 star reviews and forum posts characterize high-pressure sales tactics at this location, particularly around extended service contracts, paint protection, interior sealants, and other add-ons with high dealer margins. Some buyers describe a sense of being rushed through final paperwork or told that certain add-ons are “mandatory” or required by lenders. The FTC has actively scrutinized such practices in the auto industry, and similar concerns exist in RV sales.

• Ask for a line-item buyer’s order well in advance and decline any add-ons you don’t want. None of these are legally mandatory.
• Compare third-party warranties and read exclusions. Many RV extended contracts exclude seals, caulking, water intrusion, and “pre-existing conditions.”
• Know your right to say no—add-ons must be optional. If you’re told otherwise, pause the deal and seek counsel.

Consumer education channels like Liz Amazing’s investigations frequently unpack dealer add-ons and how to protect yourself. Search her channel for “warranty,” “add-ons,” or “RV dealer finance office.”

(Moderate Concern)

Some negative reviewers allege unexpectedly high APRs and monthly payments, or discovering later that optional products were bundled into their payment without clear disclosure. It’s common for dealers to mark up lender “buy rates,” which inflates your APR. Payment packing—focusing on the monthly number rather than total cost—is a known risk area in auto/RV finance.

• Secure pre-approval from your bank or credit union before visiting the dealer. Compare the APR to dealer-offered financing.
• Request the lender’s buy rate and the retail rate you’re offered. Dealers can legally charge more, but transparency is critical.
• Refuse to sign if any line items appear you didn’t authorize. Every fee and product must be itemized.

If you experienced unexpected add-ons in your contract at this location, help other buyers by detailing what happened.

(Moderate Concern)

Low-star reviews sometimes describe trade-in values being adjusted at the last minute or promises to “re-evaluate after inspection” that never materialize. Once you sign, it’s difficult to renegotiate. Ensure the trade value, payoff, and any negative equity carryover are crystal clear and final on the buyer’s order before you authorize any funding.

• Bring written third-party offers (e.g., consignment quotes or online cash offers) to support your trade value.
• Refuse language like “to be determined” on trade-in lines; require a firm number.
• Double-check for add-on fees that erode the net value of your trade.

(Moderate Concern)

Critical public reviews mention verbal promises about repairs, included accessories, or delivery dates that weren’t honored. In busy dealerships, staff turnover and handoffs between sales, finance, and service can cause gaps unless everything is documented. Rely on written, signed addenda—not handshake agreements.

• Use email for commitments so you have a written record. Ask a manager to co-sign any punch-list or “we owe” items.
• Refuse delivery until included items are physically present (e.g., hose kits, keys, manuals, spare tire tools).
• For service commitments, insist on scheduled dates and loaner options in writing if the RV is not usable.

(Serious Concern)

Public complaints sometimes allege rushed or incomplete repairs, leaving issues unresolved and prompting repeat visits. Industry-wide, there is a shortage of master-certified RV technicians, and inexperienced techs may struggle with multi-system diagnostics (12V/120V, multiplex wiring, lithium systems, hydronic heat, complex plumbing). That raises the stakes for comprehensive PDIs and clear workmanship warranties.

• Ask about technician certifications (RVIA/RVDA) and who will work on your unit’s specific brands (e.g., Truma, Aqua-Hot, Onan, Victron).
• Request before/after photos for any repair; inspect the work at pickup. Don’t accept your unit until the issue is truly fixed.
• If warranty delays are excessive, consider factory-authorized mobile techs permitted by your OEM; confirm in writing for coverage.

For broader context on service backlogs and quality pitfalls, consumer advocates like Liz Amazing have documented how owners can hold dealers accountable—search her channel for “RV service delay” and “dealer repair quality.”

(Serious Concern)

Several types of defects described in public 1–2 star reviews—water intrusion, gas leaks, electrical shorts, tire and brake issues—carry real safety implications. Water intrusion can compromise structural integrity and lead to mold; propane and electrical faults present fire/explosion risks. If a dealer delays addressing known defects, you could be driving a hazardous vehicle or face greater damage and cost escalation.

• Recalls: Always check for open recalls on the chassis and coach systems before purchase and again at delivery. Use the NHTSA database by VIN. Note that the following search URL is a starting point; you’ll need your VIN or specific make/model for precise results: NHTSA Recalls Search (start here).
• Financial exposure: Extended delays can outlast return windows and lemon-law triggers, leading to expensive storage, missed trip costs, or out-of-pocket repairs.
• Documentation: Keep detailed logs and photos. If a safety issue is not promptly addressed, file a report with NHTSA and notify the OEM.

(Serious Concern)

Consumers reporting deceptive add-ons, undisclosed financing markups, or failure to honor written promises may have recourse under federal and Nevada law:

• FTC Act & Auto Add-on Enforcement: The FTC has pursued dealers for unfair/deceptive practices, especially around “junk fees” and add-ons. See FTC guidance on dealer practices: Federal Trade Commission.
• Magnuson-Moss Warranty Act: Governs written warranties; misrepresenting coverage or denying legitimate claims can raise legal exposure.
• Nevada Consumer Protection: Report deceptive acts to the Nevada AG’s Consumer Protection Bureau and the DMV (dealer licensing). Start with the AG: Nevada Attorney General – File a Complaint.
• DMV (Title/Dealer Issues): For delayed titles or suspected titling violations, contact Nevada DMV: Nevada DMV.
• Better Business Bureau: While not a regulator, BBB complaints create a public record and sometimes prompt dealer responses.

If you believe you experienced deceptive practices at this Las Vegas location, preserve all documents, text messages, and emails. Report issues to the FTC, Nevada AG, and the DMV as appropriate, and consider disputing charges with your lender if unauthorized add-ons were included.

(Moderate Concern)

Based on public complaints about Leisure Van (Las Vegas), the most common impacts include:

• Trip cancellations and sunk costs: Prepaid campground reservations, tickets, and lost vacation time when service delays persist.
• Depreciation while idle: New RVs depreciate rapidly—even faster if out of service for months.
• Out-of-pocket repairs: Some owners opt for mobile techs or third-party shops when dealer timelines stretch, then struggle to get reimbursement.
• Resale challenges: Title delays, unresolved defects, or unclear warranty history hurt trade-in or private sale value.

These risks underscore why a pre-purchase third-party inspection is essential. Use this link to find one more time: Search for RV Inspectors near you.