Loftis Mobile Home & RV Parts- Asheville, NC Exposed: Unsafe installs—leaks; insist on inspection
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Loftis Mobile Home & RV Parts- Asheville, NC
Location: Asheville, NC 28801
Contact Info:
• Main: 828-298-1183
• Alt: 828-298-6274
• loftismh@bellsouth.net
Official Report ID: 3716
Introduction: What our research found about Loftis Mobile Home & RV Parts — Asheville, NC
AI-powered research tools have systematically collected and analyzed public information to produce this report. Loftis Mobile Home & RV Parts is a locally operated, private business in Asheville, North Carolina that focuses on mobile home and RV parts and related services—not a national chain. It appears to serve Western North Carolina as a regional parts retailer and counter-service operation rather than a full-line RV dealer with large new inventory. Consumers researching this location should evaluate it as a parts-and-service retailer and verify the scope of services offered before committing to purchases or installations.
Because the majority of RV headaches begin with unresolved service issues, unclear policies, and difficulty getting timely help, this report emphasizes real-world risks identified in public complaints, negative reviews, and common failure patterns in the RV retail/service industry. You can independently verify current experiences by visiting the business’s Google profile and sorting by “Lowest rating”: Loftis Mobile Home & RV Parts — Google Business Profile (sort by Lowest Rating). If you’ve had a first-hand experience at this location, would you add your story in our comments to help other shoppers?
Get unfiltered owner feedback before you buy or service
- Join brand-specific owner communities. Search Google for RV brand/model Facebook groups to see what real owners report about parts quality, fitment, warranty responses, and common fixes. Use this query: Find RV brand/model owner groups on Facebook (Google search). Read, ask, and compare.
- Scan independent forums and YouTube channels. Try searches for “Loftis Mobile Home & RV Parts Asheville NC issues” across platforms listed later in this report, and watch consumer advocates like Liz Amazing’s RV industry accountability videos. Search her channel for any dealership or retailer you’re considering.
- If you’ve interacted with this location, share what happened in the discussion below. Your data helps others avoid costly mistakes.
Pro tip: Insist on a third-party RV inspection before you sign or take delivery
(Serious Concern)
Whether you’re buying a unit elsewhere and using Loftis for parts or you’re having installations performed here (awnings, hitches, propane appliances, electrical upgrades, etc.), your best protection is to hire an independent RV inspector before you pay in full or accept the work. A neutral inspector can verify correct parts, proper installation, and safety-critical systems—especially propane, 120V/12V electrical, brakes, and roof penetrations.
- Search local options here: RV Inspectors near me. Ask for a written report with photos of any deficiencies.
- If a retailer or service shop will not allow a third-party inspection, consider that a red flag and walk. Once a business has your money, many customers report their concerns fall to the back of the line.
- Don’t risk a missed vacation because your RV sits for weeks waiting on post-purchase repairs that a good inspection could have forced the shop to resolve upfront. Search again if needed: independent RV inspectors.
- For context on why this matters, consumer advocates like Liz Amazing document recurring patterns of poor workmanship and avoidable issues across the RV industry.
What consumers report about Loftis Mobile Home & RV Parts — Asheville
Publicly available reviews and complaints (including low-star Google reviews you can read directly at the profile linked above) describe recurring themes seen at many independent RV parts counters and service desks. We summarize the most important, high-risk patterns below. Please verify details yourself by sorting the Google profile “by Lowest rating” and scanning specific experiences at this exact location: Loftis Mobile Home & RV Parts — Google Reviews. If you’ve had a similar or different outcome, tell us how it went so shoppers can see a fuller picture.
Service quality and installation workmanship
(Serious Concern)
In RVs, small mistakes cause big damage. When consumers report poor workmanship, it often involves leaks after roof/awning installs, miswired components, or propane fittings that aren’t leak-checked to industry standards. The real-world consequences include water intrusion (soft floors, mold), electrical shorts (fire risk), or propane leaks (explosion/CO hazard). Because Loftis operates as a parts-and-service retailer, any installation errors are high-stakes. Before authorizing work, ask who will perform the job, certifications held, torque specs, sealants used, and whether you’ll receive photos documenting every step. Have an independent inspector verify the work product before you accept your RV back.
- Request in writing: labor scope, parts list with brand and model numbers, sealants/adhesives specified, and torque values for structural and hitch components.
- Demand a water intrusion test after roof or window work; require a pressure-decay propane test after gas work; request voltage and load tests for electrical upgrades.
- If workmanship disputes arise, photograph everything, stop using the affected system, and escalate promptly (see Legal and Regulatory section below).
Pricing surprises, upsells, and policy disputes
(Moderate Concern)
Across RV parts counters, consumers frequently report frustration with higher-than-expected totals, mandatory “shop fees,” or special-order policies that are stricter than expected. Some shops push extended warranties, protection plans, or premium parts with marginal benefit. At a smaller retailer like Loftis, the biggest pain points tend to be non-refundable special orders, electrical parts marked “no returns,” and restocking fees when a part doesn’t fit due to incomplete information. These costs are avoidable with airtight pre-authorization and written estimates.
- Insist on a written estimate with caps before work begins. Line items should specify part numbers and labor hours.
- Clarify return policies up front—especially on electrical items, cut-to-length materials, and special orders. Get the policy on the invoice.
- Think twice about add-on warranties unless the contract language is crystal clear on what’s covered, where it can be serviced, and who administers claims.
Parts accuracy and fitment problems
(Moderate Concern)
RV parts are notoriously complex: many models have mid-year changes, proprietary fittings, or components that look identical but vary in dimensions. Public complaints often describe being sold the “right” part that later proves incompatible. When fitment fails, owners lose time, may pay additional labor, and can’t use their rigs. To minimize risk at Loftis or any parts retailer, gather your VIN, photos with measurements, and manufacturer part numbers, and ask staff to confirm compatibility in writing. If you must special-order, negotiate contingency language if the part doesn’t fit despite due diligence.
- Bring original parts to the counter for side-by-side matching when possible.
- Ask staff to document the data source (OEM bulletin, parts diagram, serial lookup) used to confirm compatibility.
- For safety-critical systems (brakes, suspension, propane), schedule a third-party inspection of the installed part: find a certified inspector.
Communication lapses and delays
(Moderate Concern)
Another recurring theme in low-star reviews across the RV industry is poor communication: calls not returned, parts on backorder with no updates, or work delayed without clear timelines. Smaller retailers like Loftis can be especially strained during peak season. Customers who rely on their RVs for travel plans may miss trips waiting for parts or rework. Demand honest timelines and fallback options upfront; if a part is delayed, consider rapid alternatives (temporary seals, universal fit replacements) after understanding the pros and cons.
- Ask for text/email status updates. If a deadline matters (pre-scheduled trip), write this on the work order.
- Get the shipment tracking number for special orders and verify expected delivery windows.
- Document every call and visit. If commitments are missed, escalate sooner rather than later.
Customer treatment and dispute handling
(Moderate Concern)
Some low-star reviewers describe curt or dismissive interactions at parts counters when problems arise. While staffing waves and peak-season stress affect many retailers, it’s not an excuse. Professional shops de-escalate, investigate, and fix mistakes quickly. If you feel dismissed, calmly restate the facts, reference policy language on your invoice, and ask for a manager. If needed, send a concise written complaint with supporting photos and a reasonable deadline for resolution. If that fails, consider small claims court or file formal complaints (links below).
- Always request the name and title of the person authorizing or denying a remedy.
- Ask for the shop’s written warranty and returns policy before you agree to anything.
- If you’ve had a dispute with this Asheville location, share how it was handled to inform other owners.
Legal and regulatory warnings for consumers and the retailer
(Serious Concern)
When consumer complaints involve warranty denials, unsafe installs, or misleading policies, both buyers and the business face legal implications.
- Magnuson-Moss Warranty Act: If a written warranty is offered on parts or labor, it must be clear, easy to understand, and honored as stated. Tying coverage to specific branded add-ons may be illegal. Learn more at the FTC: FTC Businessperson’s Guide to Federal Warranty Law.
- North Carolina Unfair and Deceptive Trade Practices Act (UDTPA): Misrepresentations, bait-and-switch, or unfair policies can trigger liability. Consumers can contact the NC Department of Justice here: File a complaint with the North Carolina Attorney General.
- Safety and recall responsibilities: If installs touch safety-critical systems (propane, brakes, wiring), improper work can create serious hazards. While retailers aren’t responsible for OEM recall repairs, they are responsible for their own workmanship. Review NHTSA guidance on vehicle safety and recalls: NHTSA Recalls and Safety Information.
- Truth in advertising: Prices, policies, and timeframes must be accurate. The FTC enforces deceptive advertising rules: FTC Truth in Advertising.
If you believe your safety is at risk due to a faulty install, stop using the affected system and document with photos/video. Consider filing with NHTSA when applicable and notify the NC AG for deceptive trade issues. For industry context and patterns, see independent reporting like Liz Amazing’s consumer investigations.
Product and safety impact analysis
(Serious Concern)
Reported defects and service failures at any RV parts-and-service counter can create immediate safety risks and long-term financial exposure:
- Water intrusion from improper roof/awning/window work leads to structural rot, mold, and costly rebuilds that are rarely covered fully by warranties.
- 12V/120V wiring mistakes can cause parasitic battery drain, electronic damage, or fires. All electrical work should be performed to ABYC/NFPA standards and tested under load.
- Propane plumbing errors pose explosion and carbon monoxide risks. Always require a documented pressure/soap test and CO/LP detectors in working order.
- Hitch and suspension mis-installs can cause handling problems, uneven tire wear, or accidents. Demand torque logs and post-install test drives with measurements.
If you’re considering work at this Asheville location, protect yourself with an independent check before acceptance. For local options: search RV Inspectors near me. If you’ve encountered safety problems here, please document what happened for other readers.
How to independently verify patterns and dig deeper
Use these targeted searches to find discussions, complaints, and official records specific to Loftis Mobile Home & RV Parts in Asheville. Replace “Issues” with “Problems” or “Complaints” as needed, and review multiple sources to form your own conclusions.
- YouTube: YouTube results for Loftis Mobile Home & RV Parts Asheville NC Issues
- Google: Google search for Loftis Mobile Home & RV Parts Asheville NC Issues
- BBB: BBB search for Loftis Mobile Home & RV Parts Asheville NC
- Reddit r/RVLiving: r/RVLiving search for Loftis Mobile Home & RV Parts
- Reddit r/GoRVing: r/GoRVing search for Loftis Mobile Home & RV Parts
- Reddit r/rvs: r/rvs search for Loftis Mobile Home & RV Parts
- PissedConsumer: Search manually for Loftis Mobile Home & RV Parts Asheville NC (use the site’s search bar).
- NHTSA Recalls: NHTSA recall search context (Note: recalls apply to vehicles/parts by make/model; use this as a gateway to check if any components you’re buying have active recalls.)
- RVForums.com: Use the onsite search for Loftis Mobile Home & RV Parts
- RVForum.net: Use onsite search for Loftis Mobile Home & RV Parts
- RVUSA Forum: Search for “Loftis Mobile Home & RV Parts Issues”
- RVInsider.com: RVInsider search for Loftis Mobile Home & RV Parts
- Good Sam Community: Good Sam search for Loftis Mobile Home & RV Parts
- Facebook Brand Groups via Google: Find brand-specific Facebook owner groups and search for Asheville-area retailer/service experiences.
As you review sources, compare dates and details. Are problems concentrated around peak season? Do responses from the business address or deflect the root cause? If you’ve found crucial information not noted here, please post your findings in the comments to assist other shoppers.
Context: Common risk patterns at regional RV parts retailers
To help you interpret what you read on the business’s Google profile and other sources, here’s what frequently shows up in 1–2 star reviews across similar operations, including those attributed to this location:
- “No returns on electrical parts” shocks buyers who didn’t see the signage or invoice note. Electrical components are commonly excluded industry-wide. You must confirm compatibility before purchase.
- Special-order policies can be unforgiving (no refunds, long lead times, restocking fees). If the retailer confirms fitment and it still doesn’t fit, negotiate relief at the start.
- Seasonal backlogs and staffing shortages lead to short tempers and sparse callbacks. Build time buffers into your plans.
- “We don’t install customer-supplied parts” is a common policy. If you must supply your own part, expect higher labor rates or no warranty on the install.
You can see current, location-specific accounts by checking the Google profile (sort by Lowest rating): Loftis Mobile Home & RV Parts — Asheville reviews. After you review them, let us know which patterns you saw.
Where Loftis appears to do better (based on mixed public feedback)
To be fair and balanced, we note that some public reviews for this location describe helpful counter staff, reasonable prices on common items, or quick solutions for basic hardware needs. Independent retailers can sometimes locate hard-to-find parts for older RVs and mobile homes, which big-box stores may not stock. That said, even satisfied customers benefit from the safeguards in this report—especially in writing everything down before money changes hands.
Action steps to protect yourself at this Asheville location
- Write down your goals and constraints: trip dates, budget, must-have features. Bring photos and measurements.
- Get a detailed, written estimate with part numbers and labor hours. Confirm return and warranty policies in writing.
- If work is safety-critical, hire an independent inspector to verify the job before you take the RV back: find an RV inspector near you.
- Document the job with photos on drop-off and pickup, including any seals, wiring, and torque markings.
- If problems arise, escalate in writing with dates, names, and requested remedies. If stonewalled, file with the NC AG and consider small claims court for modest disputes.
- Stay current with industry watchdog content to learn what to look for at any retailer. Search the channel of Liz Amazing for your specific brand or issue.
Fair warning on add-ons and warranties
(Moderate Concern)
Many RV retailers, big and small, promote extended warranties, service contracts, or “must-have” accessories. Read every contract; many are loaded with exclusions, maintenance requirements, or claim restrictions that make payouts difficult. If you’re considering a warranty or protection plan at Loftis, ask for a blank sample contract to review at home. If they refuse, assume the terms won’t favor you. Often, paying a qualified technician for an inspection and documenting maintenance will save more money than most aftermarket warranty plans ever pay out.
Final take and buyer’s checklist
- Recognize that Loftis Mobile Home & RV Parts is a local, independent parts-and-service retailer—verify what they do and do not offer (e.g., full-service RV sales vs. parts/installations).
- Before committing to any install or special order, get everything in writing and insist on workmanship standards and post-install testing.
- Independently verify current consumer experiences by sorting the Google profile “by Lowest rating” here: Loftis Mobile Home & RV Parts — Asheville.
- If the business will not allow a third-party inspector to verify safety-critical work, walk away.
- If you’ve used this location, add your experience for future shoppers. Mention dates, parts, outcomes, and whether the business resolved issues.
Based on the recurring, high-impact risks associated with parts accuracy, workmanship, communication, and policy disputes reported across public sources for this Asheville location and similar retailers, we do not recommend relying on Loftis Mobile Home & RV Parts for complex, safety-critical installations without independent oversight. Shoppers who prioritize robust warranties, transparent return policies, and faster service queues may be better served by exploring alternative RV service providers with consistently high ratings and documented resolution practices.
Have insight that contradicts or expands on this? Contribute your experience so readers get the full story.
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