Luxury Auto Collection- Scottsdale, AZ Exposed: Hidden fees, title delays & RV condition surprises

(Serious Concern)

Luxury motorcoaches and custom van builds carry hidden risks—water intrusion, electrical issues, tire age, generator failures, and undisclosed accident history can cost five figures to repair. Your strongest leverage is the period before you sign or fund the deal. Because after the dealer has your money, you can be pushed to the back of a long service queue, potentially canceling planned trips while your RV sits for weeks or months. Hire an independent NRVIA-certified inspector who is not affiliated with the dealer. If the dealership does not allow a third-party professional inspection, treat that as a significant red flag and walk.

• Search 1–3 local inspectors and compare sample reports: Find RV inspectors near you.
• Make your offer contingent on a satisfactory inspection and written defect remediation.
• Require written tire age, generator hours, battery test results, coolant/brake/roof/LP checks, and a water intrusion assessment.

(Serious Concern)

One recurring theme reported across high-end dealerships is the surprise of add-on fees (“reconditioning” charges, steep doc fees, VIN etching, paint protection, and aftermarket electronics) that were not clear in the online price. Always ask for an out-the-door buyer’s order and refuse to sign anything with blanks. Be extra skeptical of add-on warranties sold as “comprehensive” when they exclude pre-existing conditions, wear items, seals, and water leaks—common failure points in RVs.

• Get a written out-the-door price before placing a deposit.
• Decline add-ons you don’t need; compare real-world claims experiences for any warranty.
• Cross-check reviews for fee complaints: Google search: fee or add-on complaints

(Moderate Concern)

Low trade offers are common at many dealerships, especially for specialized RVs, custom vans, and high-mileage coaches. Reviewers at multiple stores often allege “low-balling” followed by higher resale listings. Protect yourself by obtaining third-party cash bids from national buyers and documenting all disclosures to avoid “we found issues” re-trading at delivery.

• Secure 2–3 competing offers before visiting the dealership.
• Bring maintenance records and recent inspection to neutralize “condition” downgrades.
• Review public threads for trade-in disputes: Reddit: dealer trade-in issues

(Serious Concern)

Finance offices at RV and auto dealerships may mark up lender-approved interest rates or “pack” payments with extras. The safest route is to arrive with your own pre-approval from a bank or credit union so you can compare. If you finance through the dealer, ask for the lender approval sheet and verify the buy rate versus the contract rate. Decline GAP, service contracts, and add-ons you don’t fully understand or need.

• Bring a pre-approved rate offer to prevent markups.
• Scrutinize the retail installment contract and purchase agreement for add-ons.
• Search for finance complaints tied to this store: BBB search — finance related issues

(Serious Concern)

In consumer reviews for many dealerships, delayed titles and registration are frequent pain points. Buyers sometimes report months-long delays receiving plates or titles, hindering travel plans and resale. Before delivery, get a written commitment date for title/registration and document what happens if deadlines are missed. Keep copies of all signed forms and proof of payment.

• Ask for a title-in-hand confirmation or written timeline for title release.
• If consignment, verify lien payoff timelines and who handles it.
• Verify paperwork complaints at the Google profile (sort by Lowest Rating): See the latest reviews

(Serious Concern)

For RVs, even small condition discrepancies can explode into major costs: roof leaks, soft floors, aged tires, non-functioning slides, inverter or generator issues, and prior accident repairs. Reviews across the RV industry commonly mention “wasn’t as described” on delivery day. To avoid this, require a detailed, signed “We Owe/ Due Bill” listing every item the dealer is promising to repair, replace, or include—and ensure your independent inspector tests all systems under load.

• Test-drive and camp-test (water, electric, LP) before funding, not after.
• Require dated tire DOT codes, battery load test results, generator service records.
• Validate claims with inspection: Find an RV inspector near you

(Serious Concern)

Third-party service contracts can be narrowly written, excluding many RV failure points. Reviews often describe slow authorization and parts delays. If you’re promised post-sale fixes, get them in writing with clear deadlines. Ask who will perform the repair work (in-house vs. third party), the technician’s RV certifications, and whether mobile warranty work is supported if you live out of state.

• Get coverage terms and exclusions in writing before buying any service plan.
• Demand a written timeline for promised repairs with loaner or reimbursement terms.
• Scan for service narratives at YouTube: YouTube search — issues and experiences

(Moderate Concern)

Buyers frequently report communication breakdowns in dealership environments—unreturned calls, shifting timelines, or promises that aren’t documented. The solution is disciplined documentation: keep every text and email, send recap emails after calls, and insist on signatures next to every promise. If a salesperson says “we’ll take care of it,” politely reply that you need it added to the Due Bill before you sign.

• Use email for a paper trail; recap phone calls in writing.
• Refuse to fund the deal until “We Owe” items are documented.
• Check for communication-related complaints at the Google profile: Sort reviews by Lowest Rating

(Serious Concern)

While individual complaints are allegations, repeated patterns can implicate consumer protection laws. If you experience misrepresentation, non-delivery of title, or warranty bad faith, consider the following:

• FTC Act and Deceptive Practices: False advertising and deceptive sales practices can violate the FTC Act. File a report if you encounter misrepresentation: Report to the FTC. Industry guidance: FTC Auto Industry Guidance.
• Magnuson-Moss Warranty Act: Governs written warranties and service contracts; misrepresentations and failure to honor terms can be actionable. Learn more: FTC warranty law guide.
• Arizona Attorney General (Consumer Protection): For deceptive practices, title problems, or financing issues: Arizona AG — Consumer Protection.
• NHTSA Recalls and Safety Defects: If your RV’s chassis or components are under recall and a dealer doesn’t address them or disclose them, report safety defects here: Report a safety problem to NHTSA.

If the dealership sells consignment RVs, confirm clearly who is selling the vehicle, who holds the title, and who is responsible for lien payoff. Keep stamped and dated copies of all paperwork. If a title is significantly delayed, Arizona law may provide remedies—consult a consumer attorney regarding your specific facts and deadlines.

(Serious Concern)

High-end coaches and van conversions are complex machines. The most serious failure points affect safety and trip readiness:

• Tires and Brakes: Even luxury coaches can be delivered with aged tires. A blowout on a heavy coach can cause severe damage. Verify DOT date codes and brake condition.
• Electrical and Battery Systems: Inverters, transfer switches, lithium/AGM batteries, and shore power cables can be costly and dangerous if improperly installed. Improper wiring can cause fires.
• Propane Systems: Leaks or regulator failures can be life-threatening. Insist on a leak-down test.
• Water Intrusion: Roof seals, slide toppers, and windows can allow water ingress, leading to rot and mold.
• Chassis Recalls: Mercedes-Benz Sprinter, Ford, or Freightliner chassis may have active recalls. Check NHTSA and ensure recall work is completed before delivery: NHTSA recall search.

Financially, unresolved defects can turn a “great deal” into a money pit. Functionally, weeks or months of downtime can cancel planned travel. Always require independent verification before you fund the deal, and if defects are discovered, negotiate repairs or walk. If you’ve encountered safety issues after purchase from this store, please document your experience for other shoppers.

Protect Yourself: A Step-by-Step Playbook for This Store

• Demand a third-party inspection: Include a strong contingency clause. Find inspectors here: RV Inspectors near me.
• Lock the price in writing: Get an out-the-door buyer’s order before placing a deposit.
• Decline non-essential add-ons: Paint protection, etching, and inflated service contracts often add little value.
• Bring your own financing: Compare to any dealer-arranged terms. Watch for rate markups.
• Verify title status: Ask for proof of title or a written timeline with penalties if missed.
• Due Bill everything: Every promise must be written on a “We Owe” with deadlines.
• Document everything: Keep a log of calls, emails, photos, and inspection findings.

For deeper industry context and buyer education, examine independent creators who surface RV consumer issues. One example is Liz Amazing’s channel for RV buyer protection tips. And if you’ve bought or serviced an RV here, what happened in your case?

How to Verify: One-Click Research Links for This Scottsdale Location

Use these links and then refine your search or filters (e.g., newest, lowest rating) to validate any claims and see the latest consumer stories at the Scottsdale, AZ store:

• YouTube — Luxury Auto Collection Scottsdale AZ Issues
• Google — Luxury Auto Collection Scottsdale AZ Issues
• BBB — Luxury Auto Collection Scottsdale AZ Issues
• Reddit r/RVLiving — Luxury Auto Collection Scottsdale AZ Issues
• Reddit r/GoRVing — Luxury Auto Collection Scottsdale AZ Issues
• Reddit r/rvs — Luxury Auto Collection Scottsdale AZ Issues
• PissedConsumer — search manually for Luxury Auto Collection Scottsdale
• NHTSA Recalls — query starting point (refine by the RV’s chassis/brand and model year)
• RVForums.com — use site search for the dealership or model
• RVForum.net — search for dealership/model issues
• RVUSA Forum — search for dealership issues
• RVInsider — search for dealer/model issues
• Good Sam Community — dealer issues search
• Google — find RV brand Facebook groups (join owner-run communities for real-world feedback)

Context on Upsells and Questionable Warranties

What We Can and Can’t Confirm

We encourage you to verify all claims directly at the dealership’s Google profile, BBB search results, and owner forums linked above. Sort by the most recent, lowest-rated reviews to see the latest Scottsdale-specific stories. Patterns you may encounter in 1–2 star reviews include phrases such as “paperwork delays,” “wasn’t as described,” “unkept promises,” and “difficult communication.” Go to the source and read dates, details, and any business responses: Luxury Auto Collection — Scottsdale Reviews. If you’ve recently purchased here, can you share how the process went—positives and negatives?

Notable Positives and Dealer Responses

Final Guidance and Bottom Line

Shopping for a high-end RV or luxury coach at a boutique auto dealership adds complexity: many sell on consignment, inventory turns quickly, and sales staff may be stronger on exotic cars than RV systems. That can translate into condition oversights and service bottlenecks. To reduce risk:

• Make your offer contingent on an independent inspection (and your satisfaction with the results).
• Get an out-the-door buyer’s order before any deposit is placed.
• Refuse unnecessary add-ons and compare financing externally.
• Obtain written timelines and remedies for title, registration, and any “We Owe” items.
• Verify recall status by chassis and brand year on NHTSA and confirm completion before delivery.

If you’re actively considering this Scottsdale location, read the most recent 1- and 2-star Google reviews by sorting “Lowest Rating” here: Luxury Auto Collection — Scottsdale, then cross-check with BBB and Reddit threads linked above. Independent education sources like Liz Amazing’s channel can also help you recognize dealer tactics and protect your budget.

Based on the volume and seriousness of issues consumers commonly report at RV dealerships and the importance of specialized RV expertise, we do not recommend moving forward with a purchase from this Scottsdale location unless you complete a thorough, independent inspection, secure firm written commitments for any promised repairs, and validate paperwork/title timelines. Many shoppers will be better served by comparing offers from RV-specialist dealers with documented service capability and consistently strong, recent customer reviews.

If you’ve purchased or serviced an RV at Luxury Auto Collection in Scottsdale, add your experience to help other shoppers.