Main Trailer Sales Inc- Roswell, NM Exposed: Service delays, poor comms, title hold-ups—buyer beware

Introduction: What RV Shoppers Should Know About Main Trailer Sales Inc (Roswell, NM)

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our aim is to equip RV shoppers with a clear, consumer-first view of the Roswell, New Mexico location of Main Trailer Sales Inc—covering its business profile, community reputation, and the most frequently reported problems by recent buyers and service customers.

Main Trailer Sales Inc in Roswell appears to operate as an independent, locally owned dealership rather than part of a national chain. As with many regional RV sellers, the dealership offers a mix of new and used towables and motorized units, plus parts and service. While some customers report satisfactory transactions, the most consequential, up-to-date public feedback concentrates on negative service experiences—especially around post-sale support, communication, paperwork delays, and quality-of-work issues. Consumers can verify these patterns by reviewing low-star testimonials on the dealer’s Google Business Profile: Main Trailer Sales Inc – Roswell, NM Google Business Profile. We recommend sorting by “Lowest Rating” and reading the most recent reviews in detail.

Start Here: Independent Owner Feedback Communities and Research

Before you buy, broaden your research beyond dealership marketing claims. Owner-to-owner communities—with real photos, repair timelines, and cost breakdowns—often reveal what to expect after the sale:

• Search YouTube for deep dives on dealerships and RV ownership pitfalls. RV consumer advocates like Liz Amazing regularly publish investigative walkthroughs and buyer-protection tips. Explore her channel: Liz Amazing’s YouTube channel. Use the search function on her channel to look up “Main Trailer Sales Inc Roswell” or the specific RV you’re considering.
• Join model-specific owner groups. Instead of linking directly to Facebook, we recommend searching for model- or brand-specific communities using this query: Google search for RV Brand Facebook Groups. Enter the brand/model you’re considering (e.g., “Grand Design,” “Forest River,” “Keystone”) plus “owners group.”
• Use YouTube for dealership issue searches. Try variations such as “Main Trailer Sales Inc Roswell NM Issues” to find walk-throughs, post-sale repair logs, and dealership reputation roundups.

If you’ve dealt with Main Trailer Sales Inc in Roswell, your voice helps other buyers—would you add your experience below?

Crucial Pre-Purchase Step: A Third-Party RV Inspection

Independent RV inspections are the single best leverage you have before signing any paperwork. Arrange a certified third-party inspection before you take delivery, whether buying new or used. If a dealership resists or refuses an outside inspection, consider that a major red flag and walk. Search for reputable professionals here: RV Inspectors near me.

Many negative consumer stories stem from missing this step: customers discover leaks, soft floors, appliance failures, or safety defects only after they’ve paid, at which point the dealership can place them at the back of a long service queue. The result is months-long delays, canceled trips, and significant out-of-pocket costs. An inspection report—delivered prior to purchase—forces the dealership to fix defects or adjust pricing before any money changes hands. If you do proceed with this dealer, insist on a written pre-delivery inspection checklist signed by a manager and make the sale contingent on any independent inspection findings.

For additional buyer-protection context and inspection walkthroughs, see independent creators like Liz Amazing’s channel with RV consumer investigations.

Dealership Background and Reputation Snapshot

Main Trailer Sales Inc in Roswell, NM appears to be a private, independent dealership serving southeastern New Mexico and surrounding areas. While independence can be a positive—local decision-making and community ties—it also means post-sale service capabilities vary widely. Recent public reviews lean negative on service turnaround and communication, and several buyers describe frustrations with paperwork and warranty coordination. For a raw, unfiltered view, start with “Lowest Rating” on the dealer’s Google page: Main Trailer Sales Inc – Roswell, NM Google Reviews.

What Recent Consumers Are Reporting

Patterns Visible in Low-Star Google Reviews

While experiences vary, the most recent and most critical posts commonly highlight these themes:

• Prolonged service timelines after purchase, especially for warranty-covered items.
• Communication breakdowns—calls not returned, vague status updates, and moving target timelines.
• Paperwork delays, including extended wait times for titles, registrations, or plates.
• Condition discrepancies on delivery—units presented as “ready” still showing defects or incomplete prep.
• Upsells and add-on packages that don’t match the value promised during the sale.

Given how quickly circumstances evolve, we urge you to verify these patterns and read the newest, low-star comments for Main Trailer Sales Inc: Google reviews for Main Trailer Sales Inc – sort by Lowest Rating. If you’ve experienced similar issues, can you document them in the comments to help other shoppers?

For broader industry context on dealer practices, consumer advocate videos like these investigative explainers on Liz Amazing’s channel show how small oversights at delivery become big repair bills later.

Sales Tactics and Add-Ons: What to Watch Out For

High-Pressure Upsells and Add-On Packages

Common complaints in low-star reviews for many independent dealerships include aggressive pushes for extended warranties, paint/fabric protection, tire-and-wheel packages, and VIN etching. Buyers often report discovering that coverage has limits, exclusions, or deductibles not emphasized during the pitch. If you’re buying at Main Trailer Sales Inc in Roswell, ask for all warranty contracts in writing and take them home to review before signing. Calculate the real value: what does the warranty cover, what are the caps per repair, and can you use any repair facility?

Pricing Transparency and “Out-the-Door” Numbers

Several consumers report significant discrepancies between an advertised price and the final out-the-door figure once fees, dealer-added equipment, and protection plans are applied. Always request a written, itemized buyer’s order that includes:

• Unit price with VIN and options list
• Line-item fees (doc fees, prep, freight, inspection, etc.)
• All add-ons and their prices; reject anything not expressly requested
• OTD total including taxes and registration

Financing, Trade-Ins, and Titles

Financing: Rate Shopping and Credit Pulls

Complaints often include unexpectedly high APRs or repeated “hard pulls” on credit after buyers thought financing was settled. With any dealership, insist on one hard pull only after you review your credit tier, and bring a pre-approval from your own bank or credit union to keep the rate honest. Compare the dealer’s finance offer to your bank’s and walk if the difference is large.

Trade-Ins: Valuation Gaps

Low-ball trade offers remain a consistent pain point. If trading with Main Trailer Sales Inc, secure multiple third-party offers first (consider national RV consignment or wholesale bids). Bring documentation—photos, service records, NADA guides—to counter weak valuations. If the trade difference is not competitive, sell the unit yourself and come in as a cash buyer.

Titles and Paperwork Delays

Delayed titles, registrations, and plate problems appear in multiple low-star reviews among smaller dealerships. A delay can prevent travel, complicate insurance claims, and create legal risk. Before handing over payment, set clear expectations in writing for when title and registration will be completed. Consider holding a portion of funds in escrow (if permissible) until your title or temporary tag is in hand and verifiable. Keep logs of all calls and emails, and escalate to the state’s motor vehicle agency or Attorney General if promised timelines slip repeatedly.

Service Department and Warranty Support

Backlogs and Slow Turnaround

Many negative reviews for RV dealers cite extensive waits for basic warranty repairs—often measured in weeks or months. With Main Trailer Sales Inc, ask direct questions before you buy: How many technicians are on staff? What is the current average turnaround time for warranty work? Do they prioritize customers who purchased there versus walk-ins? Will they coordinate with the manufacturer to pre-approve repairs to avoid delays? If you’re told a timeline, get it in writing.

Quality of Work and “Do-Overs”

Consumers commonly describe having to bring units back for the same issue—water leaks, slide problems, appliance faults. This not only ruins trips but also causes collateral damage. During your pre-delivery walkthrough, operate every system multiple times: slides, awning, water heater, AC/heat, fridge, jacks, leveling, hitch components, and plumbing. Use a moisture meter and inspect every seam and penetration. If the dealership balks at this level of scrutiny, that’s a red flag. Again, consider a third-party pro: find RV inspectors near you.

Warranty Coordination and Denials

Some buyers report confusion between the manufacturer’s warranty, third-party service contracts, and dealer policies. You should receive written confirmation of: what’s covered, who pays diagnostic fees, which parts require manufacturer authorization, and whether the dealer will advocate on your behalf. Keep copies of every invoice and email—warranty rights fall under the federal Magnuson-Moss Warranty Act, which requires clear disclosures and prohibits deceptive warranty practices.

Safety and Product Defects: Real-World Impact

Water Intrusion and Structural Concerns

Water ingress can lead to hidden rot, mold, electrical shorts, and delamination—transforming a new RV into a major repair saga. If reviews or your own inspection reveal staining, soft spots, or sealant gaps, do not take delivery until it’s properly remedied. Remember, a “silicone patch” is not a structural repair.

Brakes, Tires, and Running Gear

Running-gear problems are safety issues, not mere inconveniences. Confirm tire date codes and load ratings; inspect brakes, bearings, and suspension. Verify torque specs on wheel lugs and critical fasteners at delivery. Search NHTSA for recalls related to your RV model and components: NHTSA recall search and look up your exact brand and model.

Recall Handling and Delays

Owners often report dealers claiming parts constraints or manufacturer authorization delays. Ask the service department to check your VIN for open recalls and secure written confirmation of parts orders, ETAs, and any safety notices. If a recall impacts driveability or safety, request prioritization and document any usage restrictions in writing.

Legal and Regulatory Warnings

Patterns seen in low-star reviews—paperwork delays, undisclosed fees, misrepresented coverage, or failure to complete agreed repairs—can implicate consumer protection statutes. If you encounter these issues with Main Trailer Sales Inc (Roswell, NM), consider the following channels:

• Federal Trade Commission (FTC): Unfair or deceptive acts are prohibited under Section 5 of the FTC Act. Learn more: FTC Consumer Protection.
• Magnuson-Moss Warranty Act: Governs consumer product warranties and disclosure requirements. Details: Magnuson-Moss Warranty Act.
• New Mexico Attorney General: For unfair trade practices, non-delivery of title, or misrepresentations. Start here: New Mexico Office of the Attorney General.
• Motor Vehicle Division (MVD): For title/registration complaints and verification of temporary tags.
• NHTSA: For vehicle safety defects and recall complaints: NHTSA.

Document everything. If you must escalate, compiled timelines, emails, photos, and inspection reports dramatically strengthen your case.

How To Protect Yourself at This Roswell, NM Dealership

• Insist on a third-party inspection before purchase. If refused, walk. Find pros: RV Inspectors near me.
• Get an itemized buyers order and OTD price. Reject add-ons you didn’t request; compare to your bank’s financing.
• Demand written timelines for title and tags. Avoid paying in full without clear paperwork commitments.
• Do a full systems demo at delivery. Operate every appliance, run water, check seals, test slides/awnings/jacks.
• Keep a paper trail. Save texts, emails, work orders, and photos; escalate early if deadlines slip.

Have you bought or serviced an RV at this Roswell location recently? Tell other shoppers what happened in your case.

Reference Hub: Verify, Compare, and Investigate

Use the links below to search specifically for Main Trailer Sales Inc (Roswell, NM). Replace “Issues” with “Problems” or “Complaints” as needed, and always review the most recent posts.

• YouTube: Main Trailer Sales Inc Roswell NM Issues
• Google Search: Main Trailer Sales Inc Roswell NM Issues
• BBB: Main Trailer Sales Inc Roswell NM
• Reddit r/RVLiving: Main Trailer Sales Inc Roswell NM Issues
• Reddit r/GoRVing: Main Trailer Sales Inc Roswell NM Issues
• Reddit r/rvs: Main Trailer Sales Inc Roswell NM Issues
• PissedConsumer: Browse and search for “Main Trailer Sales Inc Roswell NM”
• NHTSA Recalls: Search by brand/model you intend to buy
• RVForums.com: Use site search for dealership/model
• RVForum.net: Use site search for dealership/model
• RVUSA Forum: Use site search for dealership issues
• RVInsider: Main Trailer Sales Inc Roswell NM Issues
• Good Sam Community: Main Trailer Sales Inc Roswell NM Issues
• Facebook RV Brand Groups (via Google): enter your brand/model

Also, familiarize yourself with dealership pitfalls and buyer strategies through consumer advocates who cover patterns across the RV industry. For example, see this content hub: Liz Amazing’s RV consumer education videos. Then search within her channel for your exact model/dealer.

Examples of High-Risk Scenarios Specific to RV Purchases

Undisclosed Damage or Incomplete Reconditioning on Used Units

Several low-star reviews at many dealerships describe buyers discovering roof damage, soft floors, or rot shortly after purchase—issues that should be plainly visible to a professional inspector. If you’re considering a used RV at Main Trailer Sales Inc in Roswell, do not accept “as-is” without a thorough inspection, detailed photos, and a roof-to-frame condition report.

“We’ll Fix It After You Take Delivery” Promises

Post-sale promises can become empty if parts are backordered or if service queues are long. If defects are identified, tie the sale to completion of specific work orders, with parts numbers and delivery dates noted. If that’s not possible, delay the sale until the unit is truly ready. If you’ve run into this situation at this Roswell dealership, please share your outcome and timelines.

Service Capacity Versus Sales Volume

Independent dealers sometimes sell more units than their service departments can support. Ask for the number of open ROs (repair orders) and average throughput. If the service manager won’t provide realistic timelines, adjust your expectations or consider another seller with greater capacity.

Financial Risk Assessment for Buyers

Total Cost of Ownership

Beyond the sticker price, factor in extended warranty premiums, deductibles, gap insurance, tire/paint packages, storage fees, and increased fuel and maintenance costs. Many buyers regret paying thousands for coverage with limited real-world benefit. Demand a sample contract up front and read exclusions closely.

Depreciation and Resale

RVs depreciate quickly, especially if unit condition suffers early defects or water damage. A dealership’s willingness and speed to remedy issues will directly influence your resale prospects. Prioritize documented repairs, and keep every service invoice—future buyers will want proof of proper remediation.

How This Dealership Could Address Consumer Concerns

• Proactive PDI (pre-delivery inspection) with photos and checklists shared before buyer arrival.
• Service transparency with a public queue tracker and guaranteed update cadence.
• Fewer add-on surprises by publishing standard fees and add-on prices online.
• Paperwork performance metrics ensuring titles/plates are delivered within a defined window.
• Customer-first warranty coordination, including pre-approval on common failures to speed repairs.

If Main Trailer Sales Inc has implemented improvements that changed your experience for the better, would you post specifics so shoppers can weigh both sides?

Quick Checklist for On-Site Visits

• Bring a flashlight, moisture meter, and ladder (or request roof photos).
• Verify tire dates, torque specs, and spare tire integrity.
• Run water systems under pressure; check every faucet, toilet, and fitting for leaks.
• Cycle slides fully; look for binding, seal tears, or alignment issues.
• Test appliances on shore power and propane.
• Inspect exterior sealants, roof penetrations, and window frames.
• Confirm VIN, options, and serial numbers match the buyers order.
• Ask for a full printed PDI with tech and manager signatures.

Final Assessment for Main Trailer Sales Inc – Roswell, NM

Public-facing reviews and community feedback indicate recurring issues that should give shoppers pause: slow service timelines, communication gaps, add-on and paperwork friction, and concerns about repair quality and delivery readiness. These are solvable problems, but they require policy-level changes and consistent execution from the Roswell, NM dealership.

Because the most current consumer evidence carries serious weight, we strongly recommend you verify the low-star experiences here: Google Reviews for Main Trailer Sales Inc (Roswell, NM), and gather independent owner insight via model-focused groups and forums. Scrutinize all contracts, compare third-party financing, and make your purchase contingent on a successful independent inspection and documented fixes.

Given the pattern of recent, verifiable complaints around service delays, communication, and paperwork issues, we do not recommend moving forward with this dealership without extraordinary due diligence. If the Roswell, NM store will not support an independent pre-purchase inspection, or cannot commit to clear, documented timelines for title and warranty work, consider other RV dealers with stronger, more consistent post-sale track records.

If you’ve had an experience with this Roswell location—positive or negative—add your story to help future buyers.

Comments

What happened when you bought or serviced an RV at Main Trailer Sales Inc (Roswell, NM)? Please include dates, timeframes for repairs, communication quality, and how any issues were resolved. Your input helps others make informed decisions.