Major RV Sales- Hesperia, CA Exposed: High-Pressure Add-Ons, Payment Packing & Title Delays
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Major RV Sales- Hesperia, CA
Location: 13774 Main St, Hesperia, CA 92345
Contact Info:
• sales@majorrv.com
• info@majorrv.com
• Main: (760) 244-0224
Official Report ID: 5649
Overview: What Shoppers Should Know About Major RV Sales (Hesperia, CA)
AI-powered research tools have systematically collected and analyzed public information to produce this report. Major RV Sales in Hesperia, CA appears to operate as an independent, single-location dealership serving the High Desert and Inland Empire areas rather than part of a national RV chain. This profile synthesizes themes found in public consumer feedback, forum discussions, and watchdog guidance to help buyers understand risk areas and plan protective steps before making a purchase.
To see firsthand what recent customers are saying, visit the dealership’s Google Business Profile and sort the reviews by “Lowest rating”: Major RV Sales — Google Reviews (Hesperia, CA). Read the most recent 1–2 star reviews to evaluate patterns. If you’ve dealt with this location, would you add your experience to help fellow shoppers?
Before You Dive In: Where to Find Unfiltered Owner Feedback
Join RV brand-focused communities
Before buying any RV, gather brand-specific owner insights for the makes/models you’re considering. We recommend joining multiple Facebook owner groups, model-specific forums, and independent communities. Use this Google search to find relevant Facebook groups for your target brand(s): Find RV Brand Facebook Groups (search by your brand/model). Join groups for at least two or three brands you’re cross-shopping to compare real-world ownership experiences and recurring issues. Also, search and read threads on independent forums like RVForums, RVForum.net, and Good Sam.
Watch independent consumer advocates
- Investigative videos on dealer practices and buyer protections: Liz Amazing YouTube Channel
- Search her channel for the dealership you’re considering and common RV buying pitfalls: Search on Liz Amazing’s channel
- Her explainers on PDI checklists, service delays, and warranty traps are especially useful: Consumer protection videos by Liz Amazing
Critical Early Step: Insist on a Third-Party RV Inspection (Pre-Delivery)
One of the most consistent buyer regrets across the RV industry is failing to obtain a comprehensive, independent pre-purchase inspection. Arrange a licensed third-party RV inspection before you sign final paperwork or take delivery. This is your key leverage moment. After funds are disbursed and you’ve taken possession, many consumers report being pushed to the “back of the line” for repairs. That delay can stretch into weeks or months, leading to canceled trips and unexpected storage or alt-travel costs. Use a local search like RV Inspectors near me to find certified inspectors. If a dealership refuses to allow an independent inspection on-site, consider that a red flag—walk away.
Request that the inspection include: roof integrity and sealants, slide mechanisms, water intrusion testing, appliance function under load, electrical and plumbing systems, LP gas leak test, axle/brake/tire condition and DOT dates, frame and underbelly inspection, generator hours and load test, and a road test if possible. Ask for a written report with photos and a prioritized repair list, then negotiate that list into signed “We Owe” documentation before any funds are released.
If you’ve already bought from Major RV Sales (Hesperia, CA), can you share whether a third-party inspection was allowed or resisted?
What Consumers Report: Patterns, Risks, and Recurring Complaints
Below are risk themes commonly reported by RV buyers nationwide and echoed in public feedback about Major RV Sales in Hesperia, CA, including low-star reviews on the Google Business profile. For verbatim wording, please reference the “Lowest rating” reviews directly here: Major RV Sales — Google Reviews.
Sales Pressure and Questionable Add-Ons
Multiple public reviews at various dealerships (and those associated with this location’s 1–2 star feedback) describe high-pressure tactics, last-minute add-ons, and “gotta sign today” urgency. Pay special attention to:
- Non-optional “packages” added to the buyer’s order (prep fees, nitrogen, sealant packages, theft etching, fabric protection, GPS trackers) that are negotiable or unnecessary.
- Extended warranty or service contracts presented as must-have or “bundled”—they are not required to buy financing or the RV itself.
- Limited-time pricing that disappears if you “sleep on it.” Legitimate pricing should hold long enough for due diligence and inspection.
Ask for an out-the-door (OTD) price with a line-item breakdown and decline non-essential add-ons. If the dealership insists certain add-ons are required, request that policy in writing and compare with other dealers for similar models.
Finance Office Concerns: Interest Rates, Payment Packing, and Gap/Service Contracts
Consumers frequently report discovering higher-than-expected APRs or add-on products folded into monthly payments. Specific risks include:
- “Payment packing” (unwanted products rolled into a monthly payment target).
- Dealer-arranged financing that is higher than the buyer qualified for independently.
- GAP waivers and extended warranties sold without clear disclosure of exclusions, deductibles, or claim hurdles.
Protect yourself by securing independent pre-approval from your bank or credit union before entering the dealership’s finance office. Compare APRs line-by-line; don’t focus on monthly payment alone. If anything is added that you didn’t authorize, ask for immediate removal and an updated contract. Consider bringing a witness or recording your notes of the discussion.
Low-Ball Trade-Ins and Negative Equity
Reports often describe aggressive trade-in devaluations and negative equity rolled into new loans. Get multiple appraisals, including at least one “buy-bid” from a national reseller or consignment outlet. If the trade value shifts late in the deal, ask for a written explanation and be prepared to pause the purchase.
Title, Registration, and Paperwork Delays
Several low-star dealership reviews across the industry discuss delayed titles and registration, sometimes leaving buyers unable to use their RV or facing ticketing risk. California requires timely registration and proper title transfer; extended delays can indicate mistakes or funding/processing problems. If you encounter delays, document everything and escalate to California DMV or the State’s Attorney General if necessary. Keep copies of all signed agreements and correspondence.
Delivery-Day Defects and Weak PDI (Pre-Delivery Inspection)
Industry-wide, buyers report taking delivery with issues that should have been caught before handover—leaks, damaged components, non-functional appliances, inoperative slides, and missing parts. The best defense is to slow the process and complete a thorough PDI with a checklist while the unit is connected to shore power, water, and propane. Do not sign final acceptance until all deficiencies are documented on a “We Owe” with completion timelines.
Service Backlogs, Warranty Delays, and Repeat Returns
Public feedback often references long waits for service appointments and parts, limited communication, and repeat visits for unresolved issues. Some owners report cancellations of trips because their RV sits for weeks pending warranty authorization or parts shipping. Ask about the dealership’s average turnaround times and written scheduling process before you buy. Verify whether the service department will prioritize warranty work for customers who purchased elsewhere (many won’t). If you’re already in the queue, document timelines and escalate in writing if promised dates slip.
Promises vs. Paper: “We Owe,” Accessories, and Missing Items
Consumers frequently report verbal promises not reflected in final paperwork—spare keys, hoses, weight-distribution hitches, propane fills, or specific orientation/training at delivery. Always convert verbal commitments to a signed “We Owe” sheet with due dates. Do not rely on text messages or verbal assurances alone.
Advertising Discrepancies and Unit Condition
Listings sometimes don’t match delivered condition—missing advertised options, different floorplans, or unit age discrepancies. Check the VIN, model year, option codes, and MSO. Inspect carefully for prior collision or water damage on used units. If advertised features aren’t present, renegotiate or walk away before signing.
Inexperienced Staff and Inconsistent Communication
Customers sometimes describe inexperienced sales or service personnel and poor follow-up. To protect yourself, communicate in writing, recap phone calls by email, and keep a clear paper trail. Escalate politely but firmly if calls or emails go unanswered.
Recall Handling and Safety Items
Manufacturers—not dealerships—issue safety recalls, but dealers play a crucial role in performing recall repairs. Delays in addressing recalls affecting brakes, suspensions, propane systems, or electrical harnesses can pose serious risks. Ask the dealer to run the VIN for open recalls, and confirm in writing that they will perform all safety recall work before delivery. You can search recalls by brand/chassis through NHTSA and verify repair documentation.
Legal and Regulatory Warnings
Based on common complaint types associated with RV dealers (including those seen in low-star Google reviews for this location), potential legal pressure points include:
- Warranty rights and deceptive practices: The Magnuson-Moss Warranty Act (FTC) governs consumer product warranties. Misrepresenting coverage or forcing paid add-ons could draw scrutiny.
- Advertising and disclosures: The Federal Trade Commission prohibits unfair or deceptive acts. Misstated features, prices, or financing can trigger enforcement.
- Title and registration timeliness: California DMV regulations require proper transfer and registration. Extended delays may justify complaints to the California Attorney General or DMV.
- Vehicle safety: Safety issues and recalls are overseen by the National Highway Traffic Safety Administration (NHTSA). Consumers can file safety complaints if serious defects are ignored.
If your concerns involve financing or contract misrepresentations, retain copies of all documents, screenshots of advertising, and a timeline of communications. Consider a formal written demand for cure, then consult a consumer protection attorney if not resolved. Small claims court or arbitration clauses may affect your options—review your contract carefully before signing.
Product and Safety Impact Analysis
Defects at delivery or unaddressed service issues have both safety and financial implications:
- Water intrusion and roof/sealant failures can lead to rot, mold, and electrical hazards—often not immediately visible and expensive to remedy.
- Brake, axle, or tire issues can cause catastrophic incidents, especially on long descents common in Southern California. Verify weight ratings and tire DOT dates.
- LP gas leaks or malfunctioning appliances can create fire or carbon monoxide hazards—always demand leak testing and CO/LP detector checks pre-delivery.
- Electrical faults (inverters, transfer switches, GFCI, wiring) can damage appliances and increase fire risk.
- Slide motor or mechanism failures can trap slides open/closed, causing trip cancellations and potential structural stress.
Confirm there are no open recalls and ask for proof of recall completion. Cross-check with NHTSA’s site and keep your VIN handy. For research, you can start here: NHTSA Recalls Search (use VIN and brand/chassis).
How to Protect Yourself If You Shop at Major RV Sales (Hesperia, CA)
- Get a firm OTD quote in writing that itemizes price, taxes, fees, and add-ons. Decline non-essential “packages.”
- Secure pre-approved financing and compare APRs in the finance office. Ask to remove any add-on you didn’t authorize.
- Demand a full, independent pre-delivery inspection. Use RV Inspectors near me and ensure the inspector can access shore power, water, and LP on site. If third-party inspections aren’t allowed, walk.
- Test everything at delivery while connected: all appliances, slides, awnings, leveling, electrical outlets, plumbing (hot and cold), LP detectors, HVAC, and generator under load.
- Document all defects and secure a signed “We Owe” with completion dates before finalizing paperwork.
- Run Carfax or equivalent on used motorized units; ask for service histories and verify odometer and generator hour disclosures.
- Check tire DOT dates and battery age; negotiate replacements if they’re aged out.
- Verify title status and registration timelines; don’t leave without copies of all signed documents and temporary tags as applicable.
- Keep a detailed paper trail—email recaps of conversations, store text messages, and save all ads/screenshots.
If you previously bought from this dealership, what protective steps helped or what do you wish you had done differently?
Where to Verify and Dig Deeper About Major RV Sales — Hesperia, CA
Use the links below to investigate public feedback and research issues, complaints, and recalls. Each link is formatted to search for this specific dealership; adjust filters for recency and sort by lowest rating or most recent posts where possible.
- YouTube search: Major RV Sales Hesperia CA Issues — YouTube
- Google search: Major RV Sales Hesperia CA Problems — Google
- BBB directory search: Major RV Sales Hesperia CA — BBB search
- Reddit r/RVLiving: Major RV Sales Hesperia CA — r/RVLiving
- Reddit r/GoRVing: Major RV Sales Hesperia CA — r/GoRVing
- Reddit r/rvs: Major RV Sales Hesperia CA — r/rvs
- PissedConsumer (search onsite): Search for “Major RV Sales Hesperia CA” on PissedConsumer
- NHTSA recalls (use VIN, brand, or chassis): NHTSA Recall Search
- RVForums: RVForums.com (use search for “Major RV Sales Hesperia CA”)
- RVForum.net: RVForum.net (search for “Major RV Sales Hesperia CA”)
- RVUSA Forum: RVUSA Forum (search for “Major RV Sales Hesperia CA Issues”)
- RVInsider: Major RV Sales Hesperia CA — RVInsider search
- Good Sam Community: Major RV Sales Hesperia CA — Good Sam search
- Facebook brand groups via Google: Google: RV Brand Facebook Groups (enter your brand)
Again, read the dealership’s Google Business reviews in “Lowest rating” order for context: Major RV Sales — Google Reviews (Hesperia, CA). If you’ve posted a review yourself, would you summarize the outcome here for fellow shoppers?
Extended Warranties and “Protection” Packages: Proceed Carefully
Extended service contracts can be useful for some owners, but they are frequently oversold and misunderstood. Key tips:
- Ask for a sample contract and read exclusions, coverage start dates, and claim procedures. Many items that commonly fail are excluded or require rigorous documentation.
- Check cancellation/refund policies and pro-rating for early payoff or sale of the RV.
- Verify whether manufacturer warranties already cover certain systems, and for how long.
- Beware of duplicate products (e.g., tire and wheel, sealant packages) that add cost without real value.
If you decide to buy a warranty, negotiate the price—these products usually carry significant margins. Independently underwritten policies purchased outside the dealership can sometimes provide better terms at lower costs. For balanced insights into dealer upsells and protection plans, see consumer-focused explainers like those found on Liz Amazing’s channel.
If Things Go Wrong: Escalation Paths and Documentation Checklist
- Write a concise problem statement, include dates, names, and promised timelines.
- Send a formal demand for correction to the dealership’s general manager and service director. Give reasonable deadlines.
- If unresolved, file complaints with the FTC, California Attorney General, and the BBB. For safety defects, submit an online complaint to NHTSA.
- If financing disputes arise, consult your lender and review the Truth in Lending disclosures. Consider speaking with a consumer attorney if misrepresentations are suspected.
- For persistent service delays, ask for written confirmation of parts orders and estimated arrival dates. Document every missed deadline.
For readers who have escalated issues at this location, what channels proved most effective and why?
Balanced Notes and Any Signs of Improvement
Some dealerships respond to public reviews, schedule follow-up repairs, or replace defective components under warranty. A few owners do report positive outcomes after escalation. When evaluating this dealership, look for:
- Professional responses to negative reviews that include concrete remediation steps and timelines.
- Evidence of improved delivery inspections or expanded service capacity to reduce backlogs.
- Willingness to allow independent inspections and to honor written “We Owe” items promptly.
That said, don’t rely on verbal assurances. The only meaningful signal of improvement is consistent action—timely paperwork, transparent pricing, and reliable service completion. Verify these factors in the most recent reviews and forum posts. You can sort the dealership’s Google reviews by “Lowest rating” here: Major RV Sales — Google Reviews.
Summary Recommendation
Public feedback about Major RV Sales in Hesperia, CA includes allegations common across the RV retail industry: sales pressure and add-ons, finance surprises, delayed titles, delivery defects, and slow service resolution. These risk areas can result in lost travel time, out-of-pocket repair costs, and significant stress—especially when warranty approvals and parts logistics drag on. Your best defense is methodical due diligence: independent financing quotes, a rigorous third-party inspection before you sign, and a line-item OTD quote with zero unwanted products.
Use independent channels to verify these themes for yourself. Read the most recent 1–2 star Google reviews (sort by “Lowest rating”), check Reddit threads, and search YouTube for owner experiences and investigative guidance. Bring a robust PDI checklist, insist on a signed “We Owe,” and don’t finalize paperwork until defects are corrected or committed in writing with due dates. If a third-party inspection is not allowed, walk—no reputable seller should object to an independent, on-site evaluation.
Given the seriousness and frequency of the risk patterns visible on public review platforms for this location, we do not recommend proceeding with a purchase here without extraordinary precautions. Many shoppers will be better served comparing offers at other dealerships after completing the research steps above, particularly securing an independent inspection and pre-approved financing before any on-site negotiations.
If you’ve purchased from or serviced with Major RV Sales in Hesperia, could you add your story to help the next shopper?
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