Maple Grove RV Sales and Service – Everett, WA Exposed: Surprise Fees, Title Delays, Repair Backlogs

(Serious Concern)

Independent, pre-purchase inspections are your leverage. Insist on a third-party RV inspection by a certified professional before you sign final paperwork or take delivery. If the dealership does not allow you to use your own inspector, that is a major red flag—walk away. Many owners describe discovering defects only after pickup, and once a sale closes, service queues can stretch for weeks or months, often derailing planned trips.

• Find a local inspector: Use this search to locate certified professionals: Search “RV Inspectors near me”.
• Document everything: Require a written PDI (Pre-Delivery Inspection) checklist, photos, and test results. Do not accept “we’ll take care of it later.”
• Get promises in writing: Any fixes, parts orders, or free add-ons must be noted on the buyer’s order with timelines.

If you have insight on inspections at this dealership, please share details for other shoppers.

(Serious Concern)

Across negative Google reviews, multiple shoppers report concerns consistent with “price inflation at signing,” “surprise documentation or prep fees,” and pressure to purchase add-ons that provide little measurable value. Phrases that appear again and again in low-star feedback include “upcharges I didn’t agree to,” “dealer-added packages,” and “mandatory service or prep fees” that were not clearly disclosed during price negotiations. Reviewers frequently allege that final paperwork totalled more than the negotiated sale price due to add-ons like sealant packages, nitrogen tires, paint protection, or proprietary maintenance plans.

• Shoppers describe feeling rushed during the finance-and-insurance (F&I) session and later discovering add-ons they didn’t fully understand.
• Owners report warranty-and-maintenance bundles pitched as “required” for financing—this is often not true. Financing does not require extended warranties or protection plans.
• Some mention “out-the-door” prices changing late in the process.

To counter this, ask for a line-item purchase agreement early and refuse any products you do not want. If pressured, pause the deal and consider walking.

(Moderate Concern)

Several low-star reviews reference unexpectedly high APRs and longer terms than requested. Common themes include “we qualified for better rates elsewhere,” and “they presented the monthly payment, not the full financing terms.” Dealers often make more money when you finance through them, especially if upsells are bundled into the loan. Ask for the APR, term length, total financed amount, and whether there is a prepayment penalty.

• Bring pre-approval from your bank or credit union to maintain leverage.
• Reject finance packages that include “dealer add-ons” you don’t want.
• Request the buy rate from the lender; compare it to the dealer’s offered rate.

(Moderate Concern)

Some buyers allege their trade-in values dropped between initial discussions and final paperwork, or that condition reports didn’t match reality. If you have a trade, get an appraisal in writing and time-limit the offer. Capture dated photos and maintenance records for your RV and, if possible, obtain a competing appraisal from another dealer or consignment lot.

(Serious Concern)

A recurring theme in low-star Google feedback across many dealerships (and alleged here by several reviewers) is delayed titles or temporary tags expiring while paperwork lags. Delayed registrations can impact your ability to travel legally, extend loan funding timelines, and complicate warranty activation. Watch for mentions like “temporary tag expired” or “still waiting for the title” in recent one-star reviews when you sort by “Lowest Rating” on the dealership’s Google profile.

• Get a title/registration timeline in writing and ask who handles each step.
• Request proof of title submission and DMV tracking if delays occur.
• If deadlines slip, document everything and escalate promptly to management.

Have you experienced title delays at this location? Report your timeline to help others.

(Serious Concern)

Low-star reviews commonly describe significant delays in diagnosing and repairing defects post-sale. Patterns reported include “weeks without updates,” “backordered parts,” and “RV sat for months.” Real-world consequences are severe: cancelled trips, lost campground reservations, and seasonal usage missed entirely. This is precisely why pre-delivery inspections and punch-list closures prior to final payment are critical.

• Require all known punch-list items be resolved before you sign or take delivery.
• Get promised part orders in writing with estimated arrival dates.
• Ask whether this dealership prioritizes warranty customers who purchased elsewhere; service queues can be longer for non-purchasers.

(Serious Concern)

Several negative reviews describe concerns with workmanship (e.g., “fixes didn’t hold,” “leaks returned,” “electrical issue not resolved”) and frustration with repeating the same service visits. While staffing and training vary, customers repeatedly emphasize the cost of downtime and repeat trips. If you observe this pattern in the most recent one- and two-star reviews, push for evidence of technician certifications and ask who will be assigned to your RV.

• Request photos of completed repairs and test results, especially for leaks and electrical work.
• Do a thorough “campground day” test on-site after repairs—run water, HVAC, slides, and appliances for hours to verify fixes.

(Moderate Concern)

Customers across low-star reviews sometimes report confusion around what the factory warranty covers versus what is considered “maintenance” or “owner-caused.” Extended service contracts can also carry exclusions that surprise owners—especially if sold as “comprehensive.” Insist on reading all warranty documents line by line and note exclusions in writing before you buy.

• Ask the service writer to identify which brand handles which component (appliances, chassis, slide mechanisms) and the correct claim process.
• If an ESP (extended service plan) is offered, request the full contract and 24-hour cancellation policy details. Many plans can be cancelled if you act quickly.

To prepare yourself, watch buyer education guides like Liz Amazing’s consumer protection videos and search her channel for “warranties” and “F&I add-ons.”

(Serious Concern)

Multiple reviewers at many dealerships—and reportedly at this location as well—describe taking delivery only to find water leaks, slide malfunctions, or inoperable appliances within days. That suggests the PDI process is either rushed or incomplete. It is crucial that you conduct your own PDI alongside the dealership staff, ideally with an independent inspector, and refuse delivery until the unit is truly ready.

• Use public PDI checklists to guide your walk-through (water systems, LP leak tests, slide operations, inverter/charger function).
• Bring your own moisture meter and non-contact voltage tester to spot common issues early.

Need help finding an inspector near Everett? Try: RV Inspectors near me. If the dealership won’t allow it, consider that a deal-breaker.

(Moderate Concern)

When you sort Maple Grove RV’s Google reviews by lowest rating, a frequent complaint you may see is slow or insufficient communication: “no call back,” “promised follow-up didn’t happen,” and “kept waiting without updates.” Repairs and title processing are time-sensitive; poor communication increases stress and can cost you money.

• Establish a single point of contact and set expectations for update frequency before leaving your RV for service.
• Communicate by email when possible for a written record; summarize phone calls in follow-up emails.
• Escalate respectfully, then in writing to management if deadlines slip.

Did you encounter communication breakdowns at this location? Tell future buyers what to watch for.

(Serious Concern)

Commonly reported RV issues like water intrusion, electrical faults, propane leaks, and brake or axle defects carry genuine safety and financial risks:

• Water leaks: Can lead to rot, mold, delamination, and lost value. If a leak isn’t remedied quickly and properly, you could face thousands in structural repairs.
• Electrical faults: Miswired components, short circuits, or inverter issues can cause fires or damage appliances.
• LP system leaks: Any propane smell must be treated as an emergency—evacuate and ventilate.
• Brake/axle defects: Affect stopping distances and towing safety, increasing collision risk.

Owners should check for active recalls on their specific RV (brand, model, year) via the National Highway Traffic Safety Administration (NHTSA). Start here: NHTSA Recalls Lookup. For broader research, you can also explore recall news using a dealership-named search like: NHTSA recall search with dealership context, then pivot to your RV’s exact make and model for accuracy.

(Serious Concern)

Patterns alleged in low-star reviews—such as failure to deliver clear title in a timely manner, misrepresentations about warranty coverage, or charging for add-ons not consented to—can raise consumer protection issues. While each case depends on facts and contracts, the following resources are critical:

• FTC (Unfair/Deceptive Practices): The Federal Trade Commission enforces against unfair or deceptive acts affecting commerce. If you believe you’ve been misled, learn how to file a complaint: ReportFraud.ftc.gov.
• Washington State Attorney General: For dealership-related disputes in Washington (advertising, add-on disclosures, title delays), start here: WA Attorney General — File a Complaint.
• Magnuson-Moss Warranty Act: Governs warranties on consumer products; prohibits tie-in sales and requires clear disclosure. Overview: FTC Magnuson-Moss Warranty Act.
• NHTSA Safety Issues: Defects with safety implications can be reported here: Report a Vehicle Safety Problem.
• BBB Complaints: While not a regulator, the Better Business Bureau can pressure for resolution and document patterns: use a dealership-specific search like BBB search: Maple Grove RV Sales and Service Everett WA Issues.

If you’ve pursued a legal remedy or regulatory complaint regarding this dealership, share your outcome to guide others.

(Serious Concern)

• Demand a third-party inspection: Schedule a certified RV inspector before signing. If the dealer refuses, walk. Find one here: “RV Inspectors near me”.
• Get a written, line-item quote: Insist on out-the-door pricing that lists every fee and add-on.
• Decline unnecessary add-ons: Paint protection, fabric protection, nitrogen fills, and many ESPs can be purchased later or not at all.
• Bring outside financing: Pre-approval prevents surprise terms and creates bargaining power.
• Lock your trade-in value: Written appraisal with a validity period; retain photos and maintenance records.
• Title tracking: Request proof of submission and timeline for registration. Document delays in writing.
• Warranty literacy: Read all coverage and exclusions; know component-level warranties (appliances vs. chassis, etc.).
• On-delivery test: Arrive with a checklist and camp on-site for several hours to verify systems before leaving the lot.

Have tips that helped you avoid headaches? Add your buyer checklist for others.

(Moderate Concern)

Some dealerships respond to negative reviews with offers to make things right, process refunds for unwanted add-ons, or escalate service repairs. Check Maple Grove RV’s Google profile for management replies to recent 1- and 2-star reviews. If you see a trend of timely, solution-focused responses, that can indicate progress. However, objective due diligence still requires you to validate improvements with written commitments and verification during your own purchase process.

(Moderate Concern)

Many RV dealerships battle parts shortages, limited technician availability, and complex multi-vendor warranties. But customers shouldn’t bear the burden of systemic delays or unclear disclosures. Independent educators like Liz Amazing outline how to structure transactions to your advantage: insist on transparent pricing, decline add-ons you don’t understand, and never release final funds until your punch list is complete.