Marathon Coach Inc- San Antonio, FL Exposed: Service Backlogs, Title Delays & Inspection Red Flags

Introduction: What Consumers Should Know About Marathon Coach Inc — San Antonio, FL

AI-powered research tools have systematically collected and analyzed public information to produce this report. Marathon Coach Inc is a privately held luxury motorcoach converter and dealer best known for high-end Prevost conversions. The company is not a mass-market national dealership chain, but rather a specialized brand with multiple facilities, including its Florida location in San Antonio, FL (Tampa metro area). This report focuses solely on the San Antonio, Florida facility’s sales and service experience as reflected in public consumer commentary, industry norms, and regulatory guidance.

Public sentiment toward the San Antonio location is mixed. Many buyers of Marathon and Prevost-based coaches are experienced, high-expectation consumers, and their feedback often centers around communication, scheduling, pricing transparency, and post-sale service. While some owners praise craftsmanship and staff courtesy, negative experiences—especially around service delays, high costs, and follow-through—are noteworthy for shoppers considering a six- or seven-figure purchase.

Start your review by reading the dealer’s own public feedback: visit the Google Business Profile for this location and sort reviews by “Lowest rating.” Here is the direct link: Google Reviews for Marathon Coach Inc — San Antonio, FL. We strongly encourage you to read the 1- and 2-star reviews directly to see recent experiences. If you’ve dealt with this location, add your experience to help other shoppers.

Where to Hear Unfiltered Owner Voices Before You Decide

• Google Reviews (Sort by Lowest Rating): Read the most critical feedback to identify recurring themes in service delays, workmanship concerns, communication gaps, or pricing disputes at Marathon Coach Inc — San Antonio, FL Google Profile.
• Independent YouTube reporting: The Liz Amazing YouTube channel regularly investigates RV dealer pitfalls. Search her channel for the specific dealership or brand you’re considering and note the warning signs she highlights.
• Owner communities and Facebook groups: Join model- or brand-specific groups (e.g., Prevost and bus conversion groups). Use this Google search to find active communities: Find Prevost/Marathon owner Facebook groups via Google. Scan threads on service experiences with Marathon Coach Inc — San Antonio, FL.
• Forums and subreddits: Check r/rvs, r/RVLiving, and r/GoRVing for candid feedback on maintenance and warranty support. Search terms like “Marathon Coach Florida service delays.”
• Consumer video research: Watch buyer-education videos exposing add-ons and delivery pitfalls. Start here and search your target dealer on the channel: Investigations and advice on Liz Amazing.

Urgent: Arrange a Third-Party RV Inspection Before You Buy

Independent, third-party inspection is your most effective leverage before signing. Luxury conversions are complex; even small oversights can cascade into massive repair bills and canceled trips. Once you take delivery, dealers often prioritize new sales and scheduled jobs over post-sale fixes—especially if the shop is backlogged. Insist on hiring your own NRVIA-certified or highly experienced inspector, and do not accept “in-house PDI only.” If Marathon Coach Inc — San Antonio, FL won’t allow an independent inspection on their lot prior to closing, walk away—that’s a red flag.

• Find local pros here: Google search: RV Inspectors near me.
• Require a written inspection report with photos and a full test of all systems (electrical, HVAC, plumbing, slides, leveling, chassis diagnostics, generator, batteries/charging, and connectivity).
• Make your purchase contingent on correction of any defects found by your inspector, with a signed “We Owe” that lists each item and completion date.

If you’ve had success (or not) getting an independent inspection approved at this location, tell other shoppers what happened.

Sales and Finance Practices Reported by Consumers

F&I Add-Ons and Upsells (Extended Warranties, Tire/Wheel Packages)

Consumer complaints across the RV sector frequently cite high-pressure add-ons at signing: extended service contracts, coatings, roadside plans, tire/wheel protection, and “preferred” service packages. Some buyers later report coverage gaps or difficulty getting claims honored. At high price points typical for Marathon/Prevost coaches, even a modest “pack” of add-ons can add five figures to your out-the-door cost.

• Ask for an itemized F&I menu showing each product’s cost, term, and deductible.
• Request the full contract booklet before signing—look for exclusions and maintenance requirements that could invalidate claims.
• Get competing quotes from independent warranty/roadside providers. Decline what you don’t want.

For broader context on dealer upsells and how to push back, search investigative content on the Liz Amazing channel and apply her tactics when reviewing F&I paperwork.

Interest Rate Markups and Financing Transparency

Dealers may earn “reserve” by marking up buy rates from lenders. On a large loan, even a small markup adds tens of thousands over the life of the note. Consumers considering Marathon Coach Inc — San Antonio, FL should secure pre-approvals from their bank or credit union and invite the dealer to beat those offers, apples-to-apples.

• Bring at least two outside financing quotes.
• Request the actual lender Buy Rate in writing and compare it to the rate you’re offered.
• Decline any unnecessary credit life/disability add-ons unless you truly need them.

Trade-In Valuations and Consignment Expectations

Owners sometimes describe “low-ball” trade offers and slow movement on consignments. Luxury coaches are a smaller market; pricing can swing with condition and timing. If you feel pressured to accept a below-market valuation, step back and solicit multiple written appraisals from independent bus/coach brokers.

• Ask for comps: similar year, conversion, mileage, options, and condition. Verify on public marketplaces.
• Get the “net” number in writing after all reconditioning fees and commissions.
• Consider selling privately to retain control over negotiations.

Have you received a trade offer from this store? Share your details to help others evaluate their options.

Price Transparency: “Doc/Prep/Delivery” Line Items

Several RV buyers across the industry encounter last-minute “doc,” “prep,” “delivery,” or “dealer-installed options” that weren’t discussed. Because Marathon coaches often include bespoke features, be especially vigilant about vague line items. Insist on a single, consolidated purchase order that itemizes every fee and option with a final out-the-door total.

• Request a “no surprises” written quote prior to any deposit.
• Strike any line items you didn’t authorize; have both parties initial changes.
• Keep copies of all drafts and emails.

Delayed Titles, Registration, or Paperwork Errors

Some Florida buyers have reported title/registration delays with various RV dealers, causing missed trips and difficulty insuring or using their coach. If you finance, your lender will also require timely and accurate titling. Before you pay in full, confirm the title status and set a timeline for plate/registration delivery in Florida.

• Request written assurance on expected title/registration dates.
• Hold back a small portion of funds in escrow until you receive title paperwork.
• Document all follow-ups; Florida’s Department of Highway Safety and Motor Vehicles (FLHSMV) fields dealer complaint reports if deadlines slip without justification.

Service Department: Scheduling, Quality, and Warranty Coordination

Appointment Lead Times and Backlog

Large-coach service bays are limited, and skilled labor is in short supply nationwide. Owners have reported long waits for appointments at luxury coach facilities, which means your post-sale fixes can get delayed for weeks or months. This can strand your coach at the dealership and force you to cancel travel plans while you continue paying insurance and loan costs.

• Before buying, ask for average lead times and current shop capacity at Marathon Coach Inc — San Antonio, FL.
• Get a written estimate for both parts arrival and actual labor scheduling.
• Press for a guaranteed “completion date” or progress milestones for critical repairs.

Quality of Repairs and Rework

Recurring themes in luxury-coach service complaints include incomplete diagnostics, fixes that don’t hold, and rework on complex systems (multiplex wiring, HVAC, slides, inverters/chargers). A single misrouted harness or overlooked firmware update can cascade into multiple return visits.

• Request the technician’s notes, test results, and replaced-part documentation for each repair order.
• Insist that the shop test “under load” (run air conditioning on shore and generator power, cycle slides and jacks repeatedly, stress-test electronics).
• Ask for a summary of root cause—not just the symptom that was band-aided.

Communication and Status Updates

Owners often cite inconsistent updates. With a six-figure asset in someone else’s shop, you need predictable, scheduled communication. Set expectations at write-up: daily updates for critical, safety-related work; twice-weekly for routine issues. If timelines slip, ask for an updated completion date and revised plan.

Warranty Coordination (Coach Converter, Chassis, and Component Vendors)

Marathon conversions layer multiple warranties: converter, chassis (Prevost), generator (e.g., Onan), electronics, appliance vendors. Some consumer complaints across the sector involve finger-pointing between vendors. To avoid delays, require the service writer to identify the responsible party for each failure and to file claims immediately with supporting diagnostics.

• Ask whether Marathon Coach Inc — San Antonio, FL can perform both converter and chassis work on-site; if not, what’s the coordination plan with the nearest chassis facility?
• Request that warranty claims be pre-approved before you leave the coach; otherwise you may face out-of-pocket costs.

If you’ve navigated warranty coordination at this location, let other owners know what worked.

Delivery Condition and PDI: Don’t Accept Until It’s Right

Pre-Delivery Inspection Thoroughness

Even premium coaches can arrive with punch-list items: cosmetic flaws, software gremlins, or misaligned slides. A superficial PDI leaves you to discover problems on your first trip. Insist on a full-day PDI where you personally operate every system—multiple times—with a technician present. Bring a checklist and refuse delivery until all safety and functional issues are corrected.

• Verify all key fobs, remotes, multiplex control panels, and mobile app control functions.
• Run HVAC on all power sources; monitor thermostat calibration and condensation drains.
• Cycle slides/jacks repeatedly and check for seal pinches or scraping.
• Confirm bed lifts, awnings, shades, and all lighting scenes work as designed.

To support your PDI, hire a third-party expert: Find an RV inspector near you. This is your leverage moment.

Parts Availability and After-Sale Support

Special-Order Components and Lead Times

Marathon conversions use specialized components and bespoke finishes. When something breaks, parts may need to be sourced from Marathon’s factory or niche vendors. Delays in approval, ordering, or shipping can multiply time off the road. Clarify whether the Florida location stocks common failure items and how quickly custom parts can be produced or sent from other facilities.

• Get an estimated parts ETA in writing; ask for drop-shipment to you if it’s a simple install.
• Ask whether a temporary workaround can make the coach usable while you wait.

Product and Safety Impact Analysis

How Defects Translate to Safety Risks and Costs

Failures in braking systems, steering, tires, suspension, electrical distribution, propane, or generator exhaust are not mere inconveniences—they are real safety hazards. Water intrusion can compromise subfloors and wiring. Electrical shorts can lead to fire. Slide malfunctions can trap occupants or impair driving clearance. When the service pipeline is slow, these issues persist longer, elevating risk and cutting into your season while your coach sits at the dealer.

Always check recalls affecting the chassis and installed components. Although NHTSA’s database is organized by vehicle make/model rather than dealership, use it to identify open safety campaigns you should verify before purchase or after service: NHTSA recalls search starting point for Marathon Coach Inc — San Antonio, FL. Also search by chassis (e.g., Prevost) and by component brand (e.g., Cummins/Onan, Dometic, Aqua-Hot).

Legal and Regulatory Warnings

Your Rights and Where to Report Issues

RV buyers are protected by consumer laws. If you experience warranty failures, deceptive practices, or safety issues, consider the following:

• Magnuson-Moss Warranty Act (federal): Requires clear written warranties and prohibits tying service to specific shops unless provided free. Learn more: FTC guide to Magnuson-Moss.
• Florida Deceptive and Unfair Trade Practices Act (FDUTPA): Prohibits deceptive acts in commerce. The Florida Attorney General’s office provides guidance and complaint intake: Florida AG – Consumer Protection (FDUTPA).
• Florida DHSMV (Dealer Regulation): For complaints about titles, registrations, and dealer conduct. Start with the state’s resources: Florida Department of Highway Safety and Motor Vehicles.
• Federal Trade Commission (FTC): For unfair or deceptive practices in sales and advertising: ReportFraud.ftc.gov.
• Better Business Bureau (BBB): Check complaint patterns and file your own: use the search list below to find the profile for Marathon Coach Inc — San Antonio, FL.

Document everything: dated photos, videos, estimates, written promises, and email threads. Send formal demand letters via certified mail when necessary and consider mediation or small claims for clearly documented losses. If you’ve had to escalate a dispute here, what steps moved things forward?

Independent Evidence Sources and How to Search Them

Use the following resource list to investigate “Marathon Coach Inc- San Antonio, FL” more deeply. Each link opens a search where you can verify or challenge the claims you’re hearing, read current owner stories, and see if patterns exist.

• YouTube search for Marathon Coach Inc- San Antonio, FL Issues
• Google search for Marathon Coach Inc- San Antonio, FL Problems
• BBB search for Marathon Coach Inc- San Antonio, FL
• Reddit r/RVLiving search: Marathon Coach Inc- San Antonio, FL Issues
• Reddit r/GoRVing search: Marathon Coach Inc- San Antonio, FL Issues
• Reddit r/rvs search: Marathon Coach Inc- San Antonio, FL Issues
• PissedConsumer (search manually for Marathon Coach Inc- San Antonio, FL)
• NHTSA recall portal starting point (use chassis/brand keywords)
• RVForums.com (use on-site search for Marathon Coach Florida)
• RVForum.net (search Marathon Coach Inc or San Antonio FL)
• RVUSA Forum (search “Marathon Coach Inc- San Antonio, FL Issues”)
• RVInsider.com search for Marathon Coach Inc- San Antonio, FL Issues
• Good Sam Community search for Marathon Coach Inc- San Antonio, FL Issues
• Find Prevost/Marathon Facebook groups via Google

How to Buy Safer from Marathon Coach Inc — San Antonio, FL

Step-by-Step Protection Plan

• Hire a third-party inspector: Before paying the balance, bring in your own expert. Start here: Search “RV Inspectors near me”. If the dealership denies access for inspection, walk. No exceptions.
• Demand an itemized purchase order: All fees and add-ons listed, with an out-the-door total. Remove anything you don’t approve.
• Get outside financing quotes: Invite the dealer to beat your rate; if they can’t, finance elsewhere. Avoid unnecessary add-ons.
• Require a signed “We Owe” and defined timelines: Any pending repairs or accessories must be listed with a due date and penalties for missed deadlines.
• Check for open recalls and service bulletins: Verify with both the converter and chassis maker before you drive off.
• Refuse delivery until the PDI is clean: Test everything with your inspector present. Delay pickup rather than inheriting a months-long service saga.
• Keep all communication in writing: Follow calls with summary emails. Save every work order and photo.

For more buyer-education strategies and dealership red-flag checklists, investigate videos on this channel and search your dealer’s name there: Dealer pitfalls and negotiation tactics on Liz Amazing. And if you’ve already purchased here, what would you do differently next time?

Notes on Recent Feedback and Potential Improvements

Public commentary is dynamic. While numerous consumer posts emphasize long service lead times, unanswered calls, and pricing disputes in the RV space, there are also reports—at various times—of courteous staff, high-quality finishes, and successful repairs at Marathon’s facilities. Some owners note that complex luxury coaches require specialized technicians, and when communication is consistent, outcomes improve. A few buyers mention satisfactory resolution after escalating to management. As always, read the latest reviews on the Google profile and factor the most recent experiences into your decision.

For immediate, real-world narratives, sort by “Lowest rating” and read carefully here: Marathon Coach Inc — San Antonio, FL Google Reviews. Then compare to any positive reports to see if the dealership’s service culture is trending better or worse. After you’ve checked those, post your takeaways for fellow shoppers.

Key Risk Areas at a Glance

• Pre-purchase leverage — Without third-party inspection, you risk inheriting costly defects and losing priority after delivery.
• F&I add-ons — Extended warranties and protections are often overpriced and filled with exclusions; verify value before buying.
• Finance rate markups — Bring your own approvals; make the dealer beat them.
• Service lead times — Backlogs can sideline your coach for weeks or months, especially if parts must be sourced.
• Warranty coordination — Multiple vendors can slow resolution; require proactive claim filing and documentation.
• Paperwork accuracy — Titles/registrations must be handled promptly to avoid travel disruptions.

What to Do If Things Go Sideways

Escalation Path

• Start with the service writer; if no progress, escalate to the service manager and then the store GM.
• Copy the converter headquarters (Marathon) and chassis manufacturer (Prevost) if work involves their systems.
• Seek an independent second opinion on diagnostics; get it in writing.
• If you suspect deceptive practices, file with the Florida AG (FDUTPA) and the FTC; if title delays occur, contact FLHSMV.
• Open a BBB complaint to build a public record while you pursue resolution.

Final Summary and Recommendation

Marathon Coach Inc — San Antonio, FL operates in a specialized, high-expectation corner of the RV world. Public feedback shows a mix of satisfaction and frustration, with the most concerning themes aligning to industry-wide problem areas: service backlogs, communication lapses, warranty/vendor coordination, and pricing/finance transparency. Because luxury motorcoaches are complex and expensive to repair, even small delivery-day oversights can have outsized financial and safety consequences.

Given the risk profile evident in publicly available consumer narratives and the general patterns seen across the RV industry, we do not recommend purchasing from this location without an independent, pre-purchase inspection, itemized pricing in writing, and clear service timelines memorialized in a signed “We Owe.” If the dealership will not meet these basic consumer protections—or if your review of the lowest-rated Google comments shows persistent service or honesty concerns—consider shopping other RV dealers with stronger, verifiable records of post-sale support.

Already worked with Marathon Coach Inc — San Antonio, FL? Share your results with the community so future buyers can make informed choices.