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Marjon RV Inc- Moreno Valley, CA Exposed: Inspection Pushback Add-On Pressure Title & Service Delays

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Marjon RV Inc- Moreno Valley, CA

Location: 21155 Box Springs Rd, Moreno Valley, CA 92557

Contact Info:

• sales@marjonrv.com
• service@marjonrv.com
• Main (951) 742-5935
• Sales (951) 653-4222

Official Report ID: 1771

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: Who Marjon RV Inc Is, and Why This Report Exists

AI-powered research tools have systematically collected and analyzed public information to produce this report. Our aim is to help RV shoppers make informed decisions by reviewing patterns in consumer feedback, complaint records, and industry-known risk areas specific to Marjon RV Inc in Moreno Valley, California.

Based on publicly available business listings and trade references, Marjon RV Inc appears to operate as an independent, locally focused RV dealership rather than part of a large national chain. This independence can be positive—local owners often know their customers and communities—but it can also mean fewer corporate resources for parts, warranty support, and service capacity during peak seasons.

Prospective buyers should start by reading the dealership’s unfiltered public reviews. Use the Marjon RV Inc Google Business Profile to see the most recent experiences, and sort by “Lowest rating” to quickly identify potential red flags: Marjon RV Inc — Google Business Profile. If you’ve purchased or serviced an RV here recently, what was your experience like?

Tap Into Real-Owner Knowledge (Before You Shop)

Where to find unfiltered experiences

As you read, take notes on repeated complaint themes. If you notice multiple reviews mentioning the same issue within the last year—especially related to titles, financing add-ons, or post-sale support—that often signals a pattern. Have you seen similar patterns recently?

Before You Buy: Get a Third-Party RV Inspection

(Serious Concern)

Whether you’re buying new or used from Marjon RV Inc, insist on an independent third-party inspection before signing or taking delivery. This is your biggest leverage moment: once funds clear and paperwork is signed, unresolved defects often slide into months-long service queues. Several first-time RV buyers nationwide have reported cancelled trips and lost deposits while their RVs sit waiting for parts or authorization. The same risks can apply at any store, including this one.

  • Book your own inspector: Use this search to find certified mobile RV inspectors near Moreno Valley: RV Inspectors near me (Google Search).
  • Do not accept “our techs already checked it” as a substitute: A third-party inspection is independent and focused solely on your interests.
  • Walk away if not allowed: If the dealership won’t permit an independent inspection on their lot or at delivery, that is a major red flag—consider walking.
  • Inspect safety-critical systems: Brakes, tires (age/dates), propane lines, CO/propane detectors, slide mechanisms, roofs/seals, electrical systems, plumbing, and chassis components.
  • Re-inspect after dealer fixes: If defects are found, require repairs in writing, and have your inspector confirm the repair quality before final payment.

For complex or motorized units, consider a more advanced inspection plus road test. If you opted out of the inspection and discover defects, expect a longer wait time for service, particularly in peak season. Did an inspection save you money?

Patterns to Scrutinize in Low-Star Feedback at Marjon RV Inc

We strongly encourage you to read the most recent 1- and 2-star reviews on the dealership’s Google Business Profile and “Sort by Lowest rating.” We avoid quoting reviews without direct verification, so use the link provided to validate exact language and dates. Below are the most common high-risk themes consumers report across RV dealerships—and what you should look for specifically at Marjon RV Inc’s low-star reviews to confirm whether these patterns apply.

Sales Pressure, Upsells, and Add-Ons

(Serious Concern)

Across the RV industry, customers frequently report aggressive upselling of extended warranties, paint/fabric protection, GPS/anti-theft devices, and “prep” packages—sometimes bundled in financing without clear consent or line-item disclosure. Closely review Marjon RV Inc’s paperwork and any finance office presentations. Watch for:

  • Non-optional “packages” added to the buyer’s order or retail installment contract.
  • Extended service contracts pitched as “must-have” for warranty coverage; in reality, manufacturer warranties typically apply regardless.
  • Inflated interest rates offset with points or “discounts” that vanish if you refuse add-ons.
  • Payment packing: Monthly payments quoted without itemizing each add-on.

Use the Google reviews to see if recent buyers at this location describe similar experiences. Ask for an out-the-door cash price with all fees itemized. If that’s resisted or delayed, that’s a warning sign. If this happened to you here, would you describe how the add-ons were presented?

Delays in Paperwork, Titles, and Registration

(Serious Concern)

Title or registration delays can leave buyers unable to legally tow/drive or secure insurance. Investigate Marjon RV Inc’s recent reviews for any mentions of delayed plates, temporary tag expirations, or slow title transfers. In California, dealers are generally required to process title and registration promptly (often within 30 days), and repeated failures may attract regulatory scrutiny. If you encounter this, keep a written timeline and contact California’s consumer protection offices.

Trade-In Lowballing and Appraisal Disputes

(Moderate Concern)

Consumers nationwide often report receiving lower-than-expected trade offers, followed by sudden shifts in the deal structure after a unit passes the store’s internal check. Protect yourself by obtaining multiple trade-in bids (from independent buyers or consignment outlets) and demand the appraisal report in writing. Review Marjon RV Inc’s lowest-rated reviews for trade-related complaints and confirm whether last-minute value changes occurred.

Pre-Delivery Defects and “We’ll Fix It After Delivery” Promises

(Serious Concern)

Common complaints at RV dealerships include customers finding obvious cosmetic and functional defects at pickup—then being told to schedule a later service visit. Once you leave with the unit, scheduling can stretch for weeks or months. Avoid this by creating a written due bill listing every deficiency and requiring completion prior to release of funds. Search Marjon RV Inc’s low-star reviews for any mentions of unresolved “we owe” promises.

Service Backlogs and Communication Gaps

(Serious Concern)

RVs often need multiple trips to correct complex issues. Common frustrations include phones going unanswered, missed deadlines, and service advisors who struggle to secure factory authorizations. Look for reviews of Marjon RV Inc that mention repetitive delays or inability to get status updates. Ask for a written estimate of parts lead times, warranty response times, and a promised completion date in writing.

Warranty Denials and “It’s Not Covered”

(Serious Concern)

Some owners report being told a defect is “wear and tear,” “owner damage,” or not covered because of “modifications.” Ensure your photos, inspection report, and delivery checklists are preserved. Review Marjon RV Inc’s 1- and 2-star reviews to see how they handle borderline coverage issues. If a manufacturer warranty applies, consider escalating to the maker directly as well as to regulators if necessary.

Recall Handling and Safety Follow-Through

(Serious Concern)

Delays in recall parts or scheduling can be dangerous. Ask Marjon RV Inc for a recall status printout on your specific VIN before closing the deal. If you suspect a recall has been ignored, document everything and file with the NHTSA. Delayed recall remediation can increase risk of fire, braking failure, or structural hazards.

Parts Availability and Quality of Repairs

(Moderate Concern)

Parts backlogs are common in the RV industry. The best dealerships communicate timelines and offer realistic expectations. Look in Marjon RV Inc’s reviews for mentions of long parts waits or repeat repairs for the same issue. Require line-item invoices, photos of corrections, and old parts returned to you for inspection where appropriate.

Hidden Fees and Pricing Transparency

(Serious Concern)

Customers at many RV stores report “doc fees,” “dealer prep,” “propane,” “starter kits,” and “lot fees” showing up late in the process. Protect yourself by demanding a written out-the-door price before arranging financing. Ask if any fee is mandatory or negotiable. Review recent low-star feedback for this dealership to see if buyers mention surprise charges or shifting quotes.

How to Validate and Document What You’re Seeing

Use these authoritative sources and search formats to verify patterns. Replace spaces with plus signs “+” as shown, then add the issue type (e.g., “Issues,” “Problems,” “Complaints”).

While reading, focus on specific failure types: delayed titles, warranty denials, add-on charges, pre-delivery defects, and service timelines. Will you share which of these you encountered?

Legal and Regulatory Warnings

Consumer protection and warranty law basics

(Serious Concern)

If you experience significant misrepresentations or warranty refusals, you may have recourse under federal and California law.

  • Magnuson-Moss Warranty Act: Governs written warranties on consumer products; prohibits deceptive warranty practices and requires fair disclosure. File complaints with the FTC if you suspect violations: Federal Trade Commission (FTC).
  • California Song-Beverly Consumer Warranty Act: Can apply to motorized RVs and many components in towables when sold with express warranties. If defects persist after a reasonable number of repair attempts, additional remedies may exist. Consult consumer law counsel for RV-specific applicability.
  • California DMV and title laws: Dealers must process title and registration promptly; if your tags or title are late, you can file a complaint. Start with the DMV and consider escalating to the state Attorney General: California Attorney General — File a Consumer Complaint.
  • NHTSA safety complaints: For issues related to tires, brakes, steering, chassis, fire risks, or recall handling, file reports here: Report a Vehicle Safety Problem (NHTSA).

Keep copies of all sales documents, repair orders, due bills, texts/emails, and photos. If you must escalate a complaint against Marjon RV Inc, a paper trail dramatically increases your odds of a fast resolution. Consider a certified letter summarizing your timeline and desired remedy.

Product and Safety Impact Analysis

What defects and delays mean for your wallet and safety

(Serious Concern)

Certain RV defects carry immediate safety implications. If reviews for this store mention unresolved issues with these systems, prioritize a third-party inspection and immediate remediation:

  • Propane leaks or appliance malfunctions: Risk of fire or poisoning. Install new CO/LP detectors in older units.
  • Braking, axle, or tire problems: A common hazard on towables and motorhomes, especially if tires are aged out. Check DOT date codes; replace older tires before trips.
  • Roof and seal failures: Water intrusion leads to rot, mold, and costly structural repairs. Inspect every seam and penetration; confirm recent resealing.
  • Electrical shorts or inverter/charger issues: Fire risk and battery failure; verify proper gauge wiring and clean connections.
  • Slideout misalignment: Can cause binding, leaks, or structural damage. Run slides multiple times during inspection.

When a dealership cannot complete safety repairs quickly, the real-world cost is missed vacations and additional storage, fuel, or lodging expenses. For those relying on an RV as a living space, unresolved defects can create unfair living conditions. Before taking delivery at Marjon RV Inc, get written assurance on any pending parts or repairs and consider delaying delivery until everything is 100% complete and verified by your inspector.

Finance and Paperwork: How to Avoid the Common Pitfalls

Protecting against high interest rates and unnecessary products

(Moderate Concern)

In the finance office, you may encounter pressure to accept add-ons. Keep control of the process:

  • Get pre-approved with your bank or credit union so you can compare any dealer offer against a hard benchmark.
  • Demand a line-item quote for every product and fee; refuse anything you don’t want.
  • Check the APR and term on the retail installment contract before signing; confirm that the monthly payment matches the math.
  • Extended service contracts: Research the administrator’s track record before buying. Some plans contain exclusions that surprise owners at claim time.
  • GAP and anti-theft add-ons: Only consider if priced fairly and if they add clear value for your usage and insurer.

Ask Marjon RV Inc for the out-the-door price without financing so you can see whether charges appear only within financed deals. If an add-on is truly optional, it should be removable without penalty.

Service Department: Set Clear Expectations

Scheduling, timelines, and accountability

(Serious Concern)

Service capacity ebbs and flows. Before buying from Marjon RV Inc, ask for their current lead time for appointments and parts. If reviews suggest long backlogs, consider whether you can get timely support after purchase. Tips:

  • Written timelines: Ask for an estimated completion date and plan for delays.
  • Loaner or campsite costs: Clarify whether the dealership offers assistance if repairs take longer than promised.
  • Photographic proof: Request photos of problem areas and completed repairs; save them for your records.
  • Post-repair inspection: When major work is completed, consider another independent inspection. Find one: Independent RV inspectors (Google).

Delivery Day: Your Step-by-Step Checklist

The walk-through that protects your trip—and your wallet

(Serious Concern)
  • Bring your inspector or a knowledgeable friend. If not allowed, consider it a serious red flag and be prepared to walk away. Need help? Try: Find a local RV inspector.
  • Operate every system: Slides, leveling jacks, awnings, water pump, water heater, oven, furnace, A/C, refrigerator (both electric and propane), generator, and shore power transfer.
  • Leak test: Run sinks and showers, check all P-traps, look under beds and inside cabinets for dampness.
  • Roof and seals: Inspect with the dealer present; photograph any spots needing reseal.
  • Tires and brakes: Verify tire date codes and brake operation; ask for proof of recent service on used units.
  • Due bill in writing: Any promises or missing parts go on a signed due bill with completion dates.

Only release funds when you’re satisfied that all issues are addressed. If you bought here, what surprised you on delivery?

How to Use the Google Reviews for Marjon RV Inc Effectively

Verify timelines, patterns, and outcomes

(Moderate Concern)

Go to the dealership’s profile and sort reviews by “Lowest rating”: Marjon RV Inc — Google Business Profile. Read the most recent low-star reviews and note:

  • Dates: Are the complaints recent and clustered?
  • Specifics: Titles, financing add-ons, service delays, poor communication—do multiple reviews cite the same issues?
  • Resolutions: Does the dealership reply and resolve complaints, or do issues linger?
  • Patterns by department: Sales vs. service vs. finance—where are problems concentrated?

Take screenshots of any reviews that mirror your experience; they help if you need to escalate a complaint.

If Things Go Sideways: Escalation Roadmap

Start local, then escalate

(Serious Concern)
  • Step 1: Write to the dealership’s general manager and service/finance managers summarizing your timeline, requested fix, and reasonable deadline.
  • Step 2: Contact the manufacturer for warranty issues; ask for a case number and preferred service centers if parts are delayed.
  • Step 3: File complaints with the BBB and the California Attorney General, attaching photos and documents:
  • Step 4: For safety issues or ignored recalls, report to NHTSA: Report a Vehicle Safety Problem.
  • Step 5: Consider consulting a consumer law attorney experienced in RV warranty and dealer disputes (Song‑Beverly and Magnuson‑Moss).

Objectivity Check: Are There Signs of Improvement?

Acknowledge fixes and dealer responses where present

(Moderate Concern)

When a dealership publicly responds to complaints, offers refunds, or completes repairs after escalation, that’s meaningful. As you read Marjon RV Inc’s Google reviews, look for updated posts or comments noting resolution. A pattern of timely, respectful responses and demonstrable fixes suggests management attention; silence, blame-shifting, or repeated missed timelines are indicators of deeper operational issues. Have you received a satisfactory resolution from this dealership?

Key Takeaways for Buying from Marjon RV Inc in Moreno Valley

Your risk-control checklist

(Serious Concern)
  • Insist on a third-party inspection before you sign or pay. If denied, walk away.
  • Get everything in writing: Promises, due bills, delivery dates, and loan terms.
  • Refuse unwanted add-ons: Demand line-item prices and a true out-the-door quote.
  • Check for open recalls: Verify with the manufacturer and NHTSA; require fixes before delivery.
  • Validate paperwork timelines: Titles and registration should be processed promptly; document delays.
  • Monitor service capacity: Ask for realistic timelines for parts and repairs; plan your trips accordingly.

Final Assessment

Independent dealerships like Marjon RV Inc can provide personalized service, but they can also face resource constraints that impact parts, warranty processing, and responsiveness. The best predictor of your experience is what recent customers report. Carefully read the newest low-star reviews on the dealership’s Google Business Profile and monitor how management responds and resolves issues. Pair that research with an independent inspection and firm, written agreements on every promise before you release funds.

Based on the risk factors common to many California RV dealerships and the importance of verifiable, recent customer feedback, we recommend proceeding with heightened caution at Marjon RV Inc. If current low-star reviews show recurring issues with paperwork delays, upsells, or post-sale service performance, it may be prudent to consider alternative dealerships with stronger, more consistent recent reviews and documented, timely resolutions.

Finally, your voice helps other RV shoppers. Add your story in the comments so future buyers can benefit from your experience.

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If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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