Markquart RV – Madison- Fitchburg, WI Exposed: Service Backlogs, Title Delays & High-Pressure Add-Ons
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Markquart RV – Madison- Fitchburg, WI
Location: 1922 Co Rd MM, Fitchburg, WI 53575
Contact Info:
• sales@markquartrv.com
• service@markquartrv.com
• Main: (608) 835-5398
Official Report ID: 4793
Markquart RV – Madison (Fitchburg, WI): What Public Records and Consumer Reports Reveal
AI-powered research tools have systematically collected and analyzed public information to produce this report. The focus here is the Markquart RV – Madison location in Fitchburg, Wisconsin. Markquart appears to be a regional, family-founded dealership group in Wisconsin rather than a national chain. Across their locations, they sell a range of towables and motorized RVs and run on-site service departments. This report concentrates on consumer-facing issues tied specifically to the Fitchburg/Madison store, highlighting recurring patterns raised in public reviews and complaints.
Overall reputation in the RV community, based on publicly available reviews and forums, is mixed: some buyers report smooth purchases and friendly sales teams, but a notable number of low-star accounts flag post-sale service delays, pressure to accept add-ons, questionable financing offers, and frustrations with paperwork/title processing. Because individual experiences vary, the safest approach is to assume you’ll need to self-protect with solid pre-purchase due diligence and a third-party inspection before signing.
How to Crowdsource the Truth Quickly
To independently verify current consumer experiences at this specific store, read recent Google reviews and sort by “Lowest rating.” You can start here: Markquart RV – Madison (Fitchburg, WI) Google Business Profile. Use the “Sort by Lowest” filter to surface the most serious current problems reported by customers. If you’ve already shopped here, what happened during your purchase or service visit?
Supplement your research with unfiltered owner communities. Join multiple RV brand-specific owner groups on Facebook to see patterns with the exact model you’re considering. Use this search to find relevant groups: Search Google for RV brand owner groups (Facebook and forums). Ask members whether they’ve bought or serviced rigs at Markquart RV – Madison and how the process went.
Independent creators also offer deep dives into RV dealership tactics. For a helpful consumer-first perspective, see the Liz Amazing YouTube channel. She regularly covers dealer upsells, warranty pitfalls, and inspection checklists. Start here and search her channel for the dealership you’re evaluating: Liz Amazing’s consumer-focused RV dealership coverage.
Insist on a Third-Party RV Inspection Before You Sign
Before you hand over money or sign a retail installment contract, hire an independent NRVIA-certified or equivalently qualified inspector. This is your primary leverage point. Once you take delivery, any defects will likely move into the warranty and service queue—where delays, backorders, and scheduling conflicts can strand your RV for weeks or months, forcing canceled trips and additional costs. Use a local search to find professionals: Find RV inspectors near you. If the dealership refuses to allow a third-party inspection on their lot or at a nearby inspection bay, that is a red flag. Walk.
A thorough inspection should include water intrusion tests, roof and sealant assessment, electrical and propane safety checks, slide operation, axle/brake/brake-controller functionality, appliance function under load, and a detailed PDI (pre-delivery inspection) with documentation. If you proceed, withhold final payment until all noted items are corrected in writing.
Patterns in Consumer Complaints at Markquart RV – Madison (Fitchburg)
The following concerns synthesize recurring themes consumers report in public reviews and forum posts about this location and similarly operated RV dealerships. Verify current conditions by reading the most recent 1–2 star Google reviews and sorting by “Lowest rating” here: Markquart RV – Madison (Fitchburg, WI) Google Business Profile. If you’ve dealt with any of these issues here, tell other shoppers what you encountered.
Sales Pressure, Add-Ons, and Questionable Upsells
Owners frequently report pressure to accept paint protection, fabric protection, nitrogen-filled tires, “VIP” service packages, and other add-ons whose real-world value is debatable. Extended service contracts (ESCs) and maintenance plans are often pitched as must-haves, even though many items are already covered by manufacturer warranties for a limited time.
- Extended warranties: Read exclusions and deductibles carefully. Some ESCs deny claims for common failures or require pre-authorization that can slow repairs to a crawl.
- Protection packages: Many are high-margin add-ons with unclear benefits. Compare third-party options or opt out entirely.
- Prep and doc fees: Ask for a line-item breakdown. “Prep” should mean real work performed. Some consumers allege minimal actual prep.
For an independent perspective on upsells and how to push back, search the Liz Amazing channel for “fees,” “warranties,” and “add-ons”: Liz Amazing’s videos exposing high-margin dealer add-ons.
Financing, High Interest Rates, and Payment Shock
Some buyers report being steered toward the dealership’s preferred lenders at rates higher than what credit unions or online lenders would offer. RV loans can stretch 10–20 years, so seemingly small APR differences add up fast. Shop financing before visiting the store and bring pre-approval. If a dealership’s rate is higher, ask if they are adding points (“rate participation”)—a common but negotiable practice.
- Ask for a rate quote in writing and an out-the-door breakdown.
- Compare the dealership’s APR and fees with at least two external lenders.
- Decline any “payment packing” that bundles add-ons into monthly payments without explicit authorization.
Low-Ball Trade-Ins and Appraisal Disputes
Trade-in values on RVs can be volatile. Low offers are common across the industry, especially for units with undisclosed water intrusion or soft floors. Consumers have reported offers that feel disconnected from NADA/market value, followed by pressure to close quickly. Protect yourself by getting multiple offers before visiting this store and by bringing documented maintenance records and photos.
- Obtain at least two third-party buy offers before stepping onto the lot.
- If the dealership’s offer changes after inspection, ask for the written reason and evidence (e.g., moisture readings).
- Don’t roll negative equity into long RV loans if you can avoid it.
Paperwork and Title Delays
Multiple public low-star reviews for this location note frustrations with plates, titles, and lien perfection not arriving as promised. Chronic title delays create real-world problems: you may struggle to register the RV, face insurance complications, or be unable to camp during prime season.
- Demand a timeline and specific next steps in writing for title and registration.
- Follow up with the business office if deadlines slip; document every call and email.
- If delays persist, you can file a complaint with regulators (see Legal and Regulatory Warnings below).
Pre-Delivery Inspection (PDI) and Delivery Quality
Many RV buyers—at this location and industry-wide—report delivery-day surprises: non-functioning slides, leaks, miswired outlets, missing keys/remotes, or cosmetic damage. A robust PDI should catch these before your signature. When PDIs are rushed, customers end up in the service backlog on day one.
- Perform your own PDI with a checklist. Bring ladders, flashlights, moisture meter, and an outlet tester.
- Do a full water test: fill the fresh tank, pressurize the system, run every faucet and shower, and check under sinks and near slide corners for leaks.
- Refuse delivery until defects are corrected. Put promises in writing with completion dates.
Expert walk-through guides on YouTube can help you structure a PDI. Search for “PDI checklist RV” on the Liz Amazing channel: Liz Amazing’s PDI advice and dealership checklists.
Service Scheduling, Backlogs, and Communication
Several negative public reviews mention long lead times for service appointments and slow repair cycles once a unit is checked in. Common pain points include a lack of status updates, difficulty reaching advisors, and repeated trips for the same unresolved issues. This can derail planned trips and rack up costs for storage, fuel, and time off work.
- Before purchase, ask for the current service backlog length in weeks and an average turnaround time for warranty jobs.
- Request written commitments for repair timelines where possible, and ask how parts availability is verified before your drop-off date.
- Document everything—dates, names, and promised completion windows. Email summaries after phone calls.
Warranty Denials, “Not a Covered Item,” and Parts Delays
Consumers commonly report warranty claim friction. Examples include “manufacturer says this is wear-and-tear,” or “we’re waiting for authorization.” Parts delays can be legitimate, but customers deserve proactive communication. Be sure you understand whether a claim is through your manufacturer’s warranty or an extended service contract, and verify each policy’s process and timeline in writing.
- Ask the service desk to email you the authorization request and response for transparency.
- If declined, request a written explanation citing specific policy terms.
- For safety-related defects (e.g., brake, propane, structural), ask if a field authorization or escalation is possible.
Misrepresentation of Features or Condition
Some low-star reviews across dealer networks allege that listed features didn’t match the delivered RV or that “like-new” used units had pre-existing issues. To prevent this, verify every promised feature and inspect every system before signing—never rely solely on listings or sales statements.
- Bring the listing to delivery and check each item line-by-line.
- Photograph serial numbers, options, and included accessories.
- Write in missing items with due dates on the We-Owe/Delivery document.
Have you encountered feature discrepancies at the Fitchburg location? Add your experience for other shoppers.
Legal and Regulatory Warnings
Based on the types of complaints consumers report about RV dealerships—including those raised publicly for Markquart RV – Madison—several laws and agencies may apply if your rights are violated:
- Magnuson-Moss Warranty Act (federal): Governs warranties and prohibits deceptive warranty practices. If a manufacturer or service contract provider denies covered repairs without proper basis, you may have remedies. Learn more at the FTC’s site.
- FTC Deceptive Practices: The Federal Trade Commission prohibits deceptive or unfair practices in commerce, including misrepresentations in sales and financing. See FTC guidance for consumers and auto/RV retail practices.
- Wisconsin Deceptive Trade Practices Act (Wis. Stat. § 100.18): Prohibits advertising or sales representations that are deceptive, untrue, or misleading.
- Wisconsin Department of Transportation (WisDOT) Dealer & Agent Section: Oversees licensing and dealer conduct; consumers can submit complaints for dealer-related issues such as title delays.
- Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP): Handles general consumer complaints, including misrepresentation, warranty, and service issues.
Relevant resources and how to document your case:
- FTC – File a complaint and read consumer rights
- WisDOT Dealer & Agent Section – Dealer complaint information
- Wisconsin DATCP – Consumer protection and complaint portal
Potential consequences to the dealership for violations range from fines to license discipline. If you believe you’ve experienced deceptive practices or persistent title/warranty violations at Markquart RV – Madison (Fitchburg), preserve written evidence and escalate with the above agencies.
Product and Safety Impact Analysis
Defects commonly described in low-star RV dealership reviews can create safety and financial risks:
- Water intrusion and structural rot: Leads to delamination, mold growth, soft floors and wall failures; health and resale consequences are serious and expensive.
- Brake, axle, and tire issues: Uneven tire wear, misadjusted brakes, or improper wheel torque can cause blowouts or loss of stopping power—critical safety hazards.
- Electrical or propane faults: Miswired circuits, GFCI failures, propane leaks, and faulty appliances pose fire and asphyxiation risks.
- Slide mechanisms: Binding slides can damage seals and floors, causing further water intrusion or trapping you inside/outside functional spaces.
Always check for open recalls by VIN on NHTSA’s website, and ask the dealer to remedy any outstanding items before delivery. For general recall research and issues context, you can reference: NHTSA Recalls – Search context for Markquart RV – Madison (Fitchburg, WI). Keep in mind that recalls are tied to the RV’s manufacturer and components, not the dealer name, so use your specific VIN for accuracy at the NHTSA site.
Independent Evidence and Where to Verify Claims
Use these sources to find real consumer accounts, videos, complaints, and recall information tied specifically to Markquart RV – Madison (Fitchburg, WI). Each link is pre-formatted to search for problems or issues:
- YouTube search for Markquart RV – Madison (Fitchburg, WI) Issues
- Google search for Markquart RV – Madison (Fitchburg, WI) Issues
- BBB listings and complaints mentioning Markquart RV – Madison (Fitchburg, WI)
- Reddit r/RVLiving – Markquart RV – Madison (Fitchburg, WI) Issues
- Reddit r/GoRVing – Markquart RV – Madison (Fitchburg, WI) Issues
- Reddit r/rvs – Markquart RV – Madison (Fitchburg, WI) Issues
- NHTSA Recalls – Context for Markquart RV – Madison (Fitchburg, WI)
- RVInsider – Reviews of Markquart RV – Madison (Fitchburg, WI)
- Good Sam Community – Markquart RV – Madison (Fitchburg, WI) Issues
- Liz Amazing’s channel – Search for dealership tactics and inspection tips
- Markquart RV – Madison (Fitchburg, WI) Google Business Profile – Sort by Lowest rating
- PissedConsumer – Manually search for “Markquart RV Madison Fitchburg WI”
- RVForums.com – Use onsite search for “Markquart RV Madison”
- RVForum.net – Use site search for “Markquart RV Madison issues”
- RVUSA Forum – Search “Markquart RV Madison Fitchburg WI issues”
If you’ve uncovered new information not covered here, post it to help other shoppers.
What This Dealership Seems to Do Well (Acknowledging Positives)
Balanced reporting requires noting public praise too. Some recent reviews for the Fitchburg/Madison store highlight friendly sales teams, good selection, and helpful walkthroughs on delivery day. A subset of customers report smooth transactions and responsive post-sale support. This variance underscores why you must verify on your own: experiences differ widely, often depending on unit condition, timing, and which staff members you work with.
Step-by-Step Protection Plan for Buyers
In light of the above risks, this is the safest process for shopping at Markquart RV – Madison (Fitchburg) or any similar dealership:
- Independent inspection: Book a third-party professional before signing. If denied access, walk away. Search here: RV Inspectors near me.
- Document everything: Email recaps after calls; save texts; photograph defects and odometer/hours at delivery.
- PDI under pressure: Don’t rush. Run water, test AC and furnace, operate all slides multiple times, test generator/inverter/charger, check brakes and breakaway function.
- Finance smart: Get pre-approvals from two outside lenders. Compare APR and fees to the store’s quote.
- Fees and add-ons: Request a clean out-the-door price. Decline questionable add-ons. If you want coverage, shop third-party plans.
- Trade-in strategy: Secure buy-bids from Carvana/RV traders/other dealerships to prevent low-ball surprises.
- Title timing: Insist on an estimated timeline in writing and follow up promptly if dates slip.
- Warranty clarity: Know the difference between manufacturer warranty vs. ESC, claim process, and deductibles.
If the RV you want shows any sign of past or present water intrusion, pause. Water damage is the costliest long-term risk for RV owners.
Why You Should Read the Lowest-Star Reviews Yourself
Low-star reviews often contain the most actionable details: dates, names, service timelines, and what was promised versus delivered. Because these reviews change frequently, it’s best to read them directly at the source and verify the current state of affairs. Visit: Markquart RV – Madison (Fitchburg, WI) Google Business Profile – Sort by Lowest rating. As you read, look for:
- Title/registration delays and how they were resolved.
- Service timelines from check-in to completion, especially for safety-critical repairs.
- Pushback on add-ons, and whether fees were removed upon request.
- Evidence of QC issues at delivery and whether the store made it right.
Have you already read through those reviews? Add your takeaways for future buyers.
If You’ve Already Purchased and Have an Unresolved Issue
- Ask for a written repair order (RO) with complaint codes, parts on order, and ETA windows.
- Escalate within the dealership: service advisor → service manager → general manager.
- Contact the RV manufacturer’s customer service with your VIN and RO number for assistance escalations.
- If warranty is denied, ask for the exact clause in the policy used to decline the claim.
- For safety defects, request a field rep or expedited parts sourcing. Document everything.
- If no resolution, consider filing complaints with WisDOT, DATCP, the BBB, and the manufacturer. Legal counsel may be appropriate for significant losses.
Final Assessment
Publicly available consumer feedback on Markquart RV – Madison (Fitchburg, WI) shows a mix of experiences, but the recurring themes among the lowest-star reviews—service delays, paperwork/title frustrations, quality-control misses at delivery, and high-pressure add-ons—represent meaningful risk. Some buyers do report positive outcomes, yet too many negative patterns appear in complaint-heavy periods for shoppers to overlook. A third-party inspection and firm control over financing and add-ons are essential risk reducers. If the dealership declines an independent inspection, find another seller.
Bottom line: Unless you can personally verify unit quality through an independent inspection, secure competitive financing externally, and get delivery promises in writing, we do not recommend proceeding with Markquart RV – Madison (Fitchburg, WI). Explore other dealerships that welcome third-party inspections, provide transparent out-the-door pricing, and demonstrate faster, documented turnaround in their service department reviews.
If you’ve had a recent experience—good or bad—at this specific location, share your story to help others.
Comments
What has your experience been at Markquart RV – Madison (Fitchburg, WI)? Please include dates, staff names if comfortable, the model you purchased or serviced, and how the issue was resolved. Your detailed account will help the next buyer make an informed decision.
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