MAV Recreation- Midvale, UT Exposed: PDI defects, hard-sell add-ons, title delays & slow repairs

Introduction: What RV Shoppers Need to Know About MAV Recreation (Midvale, UT)

AI-powered research tools have systematically collected and analyzed public information to produce this report. This investigation focuses exclusively on MAV Recreation’s Midvale, Utah location (near 7200 South and I‑15 in the Salt Lake Valley), synthesizing available consumer feedback, public records, and industry context to help buyers evaluate the risks of purchasing or servicing an RV here.

Based on public listings and trade references, MAV Recreation appears to be a locally operated, independent RV dealership rather than part of a national chain. Independent dealers can deliver more personalized attention when things go right—but when things go wrong, the absence of corporate escalation channels can amplify consumer frustrations. Public reviews of MAV Recreation’s Midvale store show a mix of experiences, with a concentration of critical feedback around paperwork delays, service backlogs, pre-delivery defects, and aggressive finance-and-insurance (F&I) upsells. These patterns mirror broader RV industry pain points, but the consistency of certain complaints at this address suggests a need for extra diligence.

For direct, unfiltered commentary from MAV Recreation customers, review the dealership’s Google Business Profile and sort by “Lowest rating” to see the most serious issues first: Google Reviews for MAV Recreation – Midvale, UT. If you’ve already dealt with this location, what happened in your case? Tell us what you experienced.

Find Unfiltered Owner Feedback Before You Sign

• Google Reviews: Start with the dealership’s listing and “Sort by Lowest rating.” Identify recurring problems in recent reviews: MAV Recreation – Midvale, UT on Google.
• Facebook owner groups: Join multiple brand-specific groups to see exactly how models you’re shopping perform in the real world. Use this search and then enter the RV brand you’re considering (e.g., Grand Design, Keystone, Jayco): Find RV brand Facebook groups via Google (look for groups with large membership and active daily posts).
• YouTube watchdog coverage: Industry advocates like Liz Amazing regularly expose RV quality, dealer tactics, and buyer pitfalls. Explore her channel and search for the dealership or brand you’re considering:
  Watch Liz Amazing’s RV consumer investigations,
  Liz Amazing’s tips on avoiding RV dealer traps,
  Search Liz Amazing’s channel before you buy.

Mandatory Step: Get a Third-Party RV Inspection (Before You Pay)

Across RV retail, new and used units frequently arrive on lots with defects—sometimes minor, sometimes major. Consumers who accept delivery without an independent inspection often lose leverage once the dealer is paid. Multiple public reviews at this location allege issues discovered immediately after sale, followed by weeks or months of waiting for service appointments and parts. Schedule a pre-purchase inspection by a qualified, independent RV inspector—not affiliated with any dealer—before you sign documents or take possession. Use a local search to locate certified professionals: Find RV Inspectors near me.

• This is your leverage: A third-party report can force correction of defects, written “We Owe” commitments, or renegotiation before funds transfer.
• If the dealer refuses an independent inspection: That’s a red flag. Walk away.
• Two inspections are even better: One pre-contract, one pre-delivery after “prep” is done, to verify fixes and functions before signing.

When your unit needs post-sale repairs, dealers often prioritize warranty billable work and in-house sales over already-delivered customers. That can result in cancelled trips and peak-season downtime. Verify everything first—especially at locations where buyers report slow service queues. Have you tried to book an appointment here recently? Report wait times in the comments.

What Recent Customers Report at MAV Recreation (Midvale)

The following themes are distilled from public, low-star reviews and common RV dealership patterns. Always verify by reading the latest 1–2 star Google reviews for this Midvale address and corroborating on other platforms listed later in this report.

High-Pressure Sales, Add-Ons, and F&I Markups

Critical reviews describe pressure to close quickly, price changes late in the process, and a parade of add-ons at signing—paint protection, sealants, tire-and-wheel, extended service contracts, and GAP—even when customers didn’t request them. Consumers report feeling rushed through the finance office and discovering extra products bundled into monthly payments after the fact.

• Actionable tip: Get an out-the-door (OTD) price in writing beforehand. Decline all add-ons you don’t explicitly want. Verify that optional products are not pre-checked in the contract.
• Finance rate risk: Compare the dealer’s APR to pre-approvals from your bank or credit union. Dealers can mark up interest rates for yield spread; even 1–2% adds thousands over the loan term.
• Warranty value: Many extended plans exclude common failures. Read coverage terms and claim procedures before you buy, not after a breakdown.

Low-Ball Trade-Ins and Equity “Games”

Multiple reviewers allege unexpectedly low trade offers followed by “making the numbers work” only by shifting price between the new unit and trade value. This can obscure true OTD cost and inflate taxes or fees. Some buyers report the trade credit changing at signing versus the sales floor conversation.

• Actionable tip: Secure third-party offers (Caravan/RV consignment quotes, specialist buyers) and insist the deal sheet shows each line item clearly: unit price, trade value, taxes, fees, and total OTD.
• Avoid monthly payment talk: Focus on total price—not “what can you afford monthly?”—to prevent hidden markups.

Pre-Delivery Inspection (PDI) Gaps and Early Failures

Recurring complaints involve problems discovered immediately post-delivery—leaks, non-functioning slides or appliances, cosmetic damage, and missing parts. Buyers believed units were “fully prepped,” only to find the PDI was cursory. Some report being told issues were normal “shake-down” items.

• Insist on a thorough walk-through: Allocate 2–3 hours. Test every appliance on shore power and propane, fill/pressurize water, extend all slides/awnings, and check roof and undercarriage in person.
• Document everything: Write each defect on a “We Owe” form with dates and parts/repair commitments before signing.
• Bring a pro: Hire an inspector to join your PDI: search RV inspectors near you.

Service Delays, Parts Backlogs, and Long Downtime

Public reviews frequently mention waiting weeks just to be seen, then weeks (or months) more for parts approval and installation. Some customers say promised timelines were not met, leading to cancelled camping plans and storage expenses while the RV sat at the dealership.

• Reality check: RV service capacity is constrained nationwide; this Midvale location appears no exception. Assume multi-week delays for warranty work during peak season.
• Minimize downtime: Ask for parts to be ordered in advance and schedule work only once everything has arrived.
• Get commitments in writing: Written ETAs and escalation contacts matter if deadlines are missed.

Stuck waiting on repairs at this store? Tell us how long your RV sat and what communication you received.

Warranty Denials and Dealer–Manufacturer Finger-Pointing

Several low-star reviews describe the dealer stating defects are “not covered,” “within spec,” or the responsibility of the manufacturer—while the manufacturer says the dealer must diagnose and submit a claim. Customers can be left in limbo. Extended service contracts add complexity: many require prior authorization and have labor-rate caps well below current market rates, leaving you with a surprise bill.

• Protect yourself: Ask how the dealer handles claims advocacy. Who contacts the manufacturer, and how long do authorizations take right now?
• Read your policy: Understand exclusions (seals/caulking, water intrusion due to maintenance, certain electrical issues) and reimbursement caps before purchase.

Paperwork, Title, and Registration Delays

Consumers report delayed paperwork, slow title delivery, and temporary tags expiring before plates arrive. In Utah, dealers are obligated to process title and registration in a timely manner under state consumer protection rules. Extended delays can prevent lawful towing or cause lender issues.

• Actionable tip: Verify exactly when the title will be submitted. Request tracking/receipt numbers for title and tax remittance.
• Escalation: If deadlines lapse, consider complaints to Utah’s Division of Consumer Protection and your lender.

Post-Sale Communication Problems

Low-star reviews frequently cite unreturned calls, unanswered emails, and repeated promises of callbacks that never materialize. Buyers say they had to visit in person to get updates, only to be told parts were “on order” without clear ETAs.

• Escalation ladder: Get a named service advisor, service manager, and general manager contact before delivery. Ask for their direct lines and email.
• Paper trail: Follow up every phone call with a brief email summary to create documented timelines.

Inexperienced or Overloaded Technicians and Quality of Repairs

Some reviewers report repeat visits for the same issue, suggesting rushed or incomplete diagnosis. Industry-wide, tech shortages mean newer technicians may be learning on the job. If the first repair fails, insist the work order reflect exactly what was tested and replaced to avoid paying for guesswork.

• Demand root-cause documentation: “Replaced part” is not enough. What failed? Why? How was it verified fixed?
• Second opinion: Consider a mobile RV tech for independent verification—especially for persistent leaks or electrical gremlins.

Misrepresentation of Features, Condition, or “Bait-and-Switch” Listings

Reviewers sometimes allege that advertised features or conditions did not match the delivered unit, or that pricing changed due to “mandatory” fees. Photos may not reflect the actual stock number. These issues can snowball at delivery when buyers feel locked in.

• Protective step: Confirm the exact stock number during your first call, request the complete build sheet, and obtain line-item pricing in writing including all fees.
• Final walk-through rule: If it’s not what was promised, do not sign. Ask to speak with a manager and be prepared to leave.

Out-the-Door Price Surprises and “Doc/Prep” Fee Stacking

Some buyers report seeing new “doc,” “prep,” “reconditioning,” or “delivery” fees appear late in the process. Even when legitimate, they should be disclosed early and included in any OTD quote. Verify tax jurisdiction and any DMV fees to ensure accuracy.

• Actionable tip: Insist on a single-sheet OTD quote before stepping into F&I. Refuse to proceed until it matches at signing.

Encountered any of the above at this Midvale location? Add your firsthand account so others can learn.

Legal and Regulatory Warnings (Know Your Rights)

Allegations in public reviews—such as misrepresentation, warranty runaround, or failure to timely process title—can implicate consumer protection laws. While each case is fact-specific, shoppers should be aware of the following frameworks and escalation channels:

• FTC Act and Auto Retail Guidance: Deceptive or unfair practices can violate federal law. See the FTC’s auto marketplace guidance for business obligations and consumer remedies: FTC Automobiles Industry Guidance.
• Magnuson-Moss Warranty Act: Governs consumer product warranties and prohibits tying warranty coverage to paid services. It also enables attorney fee recovery in successful claims. Learn more: FTC Guide to Federal Warranty Law.
• Utah Consumer Protection: Utah’s Division of Consumer Protection accepts complaints for deceptive or unfair practices and contract issues: Utah Division of Consumer Protection. The Utah Attorney General also provides resources: Utah Attorney General.
• NHTSA (Safety Defects/Recalls): File safety defect complaints and check VINs for recalls. Dealers should not deliver units with open safety recalls. Start here: NHTSA Safety Recalls.

If you experience title delays, written promises not honored, or warranty denials that contradict written terms, preserve all documents, emails, and texts. Send a formal demand letter with deadlines. Consider small claims court for modest damages or consult a consumer law attorney. If you’ve had to escalate, who did you contact that finally helped? Leave advice for fellow shoppers.

Product and Safety Impact Analysis

Reported defects in public reviews—water system leaks, electrical failures, brake or axle issues, propane appliance malfunctions, or slide-out malfunctions—carry direct safety and cost implications. Water intrusion can rot subflooring and breed mold; electrical shorts can spark fires; undercarriage failures can cause loss of control on the highway. Even minor issues, if unresolved, can cascade into major repairs costing thousands, often not covered if deemed “maintenance” or “owner neglect.”

• Immediate hazard categories: propane leaks/CO risks, brake/axle problems, tire failures due to under-spec components, faulty hitching or pin boxes, and compromised 120V or 12V electrical systems.
• Inspect for recalls: Use your VIN at NHTSA to check for open recalls before you take delivery; request written proof from the dealer that all recalls are addressed. NHTSA search: Check recalls by VIN.
• Extra reference: The following search can help you spot any recall or safety chatter connected to this location or the models they sell: NHTSA recall search (generic query).

Always pressure test propane systems, load test batteries, and verify GFCI and detector operation during PDI. If the dealership minimizes a safety concern, refuse delivery and insist on written repair commitments backed by the manufacturer. When in doubt, call a certified mobile RV tech or a third-party inspector: find an RV inspector now.

How to Protect Yourself at MAV Recreation (Midvale)

• Get everything in writing: OTD price with all fees, exact build sheet, arrival dates, “We Owe” items with serials/part numbers, and repair ETAs.
• Demand a two-stage PDI: One before financing docs are executed, and a final re-check after “prep” with all fixes verified on site.
• No delivery without documents: Ensure you have a copy of all signed forms, lender contract, warranty booklets, and cancellation procedures for any add-ons.
• Refuse hidden add-ons: Cross out and decline any “mandatory” paint/fabric/sealant packages you didn’t request; insist they be removed from the contract.
• Check title timelines: Ask specifically when the dealership submits title/registration and how you’ll receive confirmation. Delays can strand your RV.
• Independent inspection: Hire a third-party RV inspector to accompany your PDI and delivery day. If the dealer won’t allow it, walk away.
• Record everything: Take timestamped photos/video of the RV during PDI, delivery, and any defects.
• Service plan: If post-sale repairs are needed, request parts be ordered before drop-off and ask for your RV to remain with you until parts arrive.

Corroborate: Research Links for MAV Recreation – Midvale, UT

Use the exact searches below to verify patterns and read current complaints, discussions, and recall information. Replace “Issues” with “Problems” or specific topics (e.g., “Service delays”) as needed.

• YouTube search for MAV Recreation Midvale UT Issues
• Google search for MAV Recreation Midvale UT Issues
• BBB search for MAV Recreation Midvale UT
• Reddit r/RVLiving: MAV Recreation Midvale UT Issues
• Reddit r/GoRVing: MAV Recreation Midvale UT Issues
• Reddit r/rvs: MAV Recreation Midvale UT Issues
• PissedConsumer (search manually: “MAV Recreation Midvale UT”)
• NHTSA Recalls search (generic dealer query)
• RVForums.com (use forum search for “MAV Recreation Midvale UT”)
• RVForum.net (search for “MAV Recreation Midvale UT Issues”)
• RVUSA Forum (search for “MAV Recreation Midvale UT Issues”)
• RVInsider.com search: MAV Recreation Midvale UT
• Good Sam Community search: MAV Recreation Midvale UT
• Google search: MAV Recreation Midvale UT Problems

As you research, pay special attention to the most recent posts (past 12 months) to capture current service capacity, staffing, and parts availability trends. Have you found a particularly helpful thread? Post the link for others.

Context for Upsells and “Optional” Protection Products

Many RV dealers, including those in Utah, aggressively market add-ons that dramatically increase the “drive-off” cost:

• Paint/fabric protection: Often overpriced relative to value; most claims are subjective and excluded when “wear and tear” is cited.
• Tire-and-wheel: Read the fine print for off-road exclusions, caps on payouts, and limits on road-service reimbursements.
• Extended service contracts: Coverage gaps, deductibles, maintenance requirements, and claim-denial triggers are common.
• GAP insurance: Useful in high-LTV loans, but shop around—your lender may offer cheaper coverage.

These products are optional. Decline politely, and don’t let them become prerequisites for financing. If anyone implies your rate or approval depends on buying add-ons, that can raise legal concerns. FTC guidance on those practices is clear: FTC Automobiles Industry Guidance.

Objectivity Check: Any Positives?

Public feedback for MAV Recreation in Midvale is not universally negative. Some customers report courteous salespeople, competitive pricing on select units, and successful repairs after escalation to a manager or manufacturer. A few note that once parts arrived, the service team worked quickly to finish repairs. If you have a positive experience here, your insights—what worked, who helped, how long it took—can help others navigate the process more effectively. Share what went right.

Practical Pre-Delivery Checklist You Can Use at This Store

• VIN verification: Confirm VIN on unit, purchase agreement, and insurance. Check manufacturer build date.
• Recall status: Ask the dealer to print recall status by VIN and show completion of any open campaigns.
• Functional testing: Slides, awnings, jacks, HVAC, fridge (AC/propane), water heater (AC/propane), pumps, faucets, shower, toilet, all lights, outlets, GFCI, detectors (CO/LP), inverter, battery charging.
• Roof and undercarriage: Inspect sealant, gutters, soft spots, frame rust, brake wiring, and tires’ DOT dates.
• We Owe sheet: Write in missing items (spare keys, remotes, manuals), repairs, parts on order, and deadlines.
• Paperwork audit: OTD matches the quote; unwanted add-ons removed; copy of every signed page; cancellation instructions for any optional products you keep.
• Title timeline: Ask for expected date plates will be available and how you’ll be notified.

Final Take and Buyer Recommendation

At MAV Recreation’s Midvale, UT location, publicly posted 1–2 star feedback centers on late-stage price/fee changes, hard-sell add-ons, PDI misses, warranty friction, slow service queues, and delayed paperwork. While some customers report satisfactory outcomes, the concentration and recency of negative reviews suggest shoppers should exercise heightened caution and rely on independent verification at each step.

Bottom line: Unless you verify every promise in writing and have a third-party inspection before paying, the risk of costly downtime and post-sale frustration appears elevated at this location. We do not recommend proceeding here unless you can lock in an out-the-door price, decline unnecessary add-ons, document a thorough PDI with an independent inspector, and secure clear timelines for title and any promised repairs. Otherwise, consider comparing offers and service capacity with other Utah RV dealerships before committing.

If you recently bought or serviced an RV at this Midvale dealership, your firsthand account can help other Utah RV shoppers. Add your story in the comments and include dates, names, and outcomes so others can learn from your experience.