Mc Kenzie’s RV Sales & Services- Franklinton, LA Exposed: Hidden fees, high APR, title delays
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Mc Kenzie’s RV Sales & Services- Franklinton, LA
Location: 24057 7 Mile Rd, Franklinton, LA 70438
Contact Info:
• sales@mckenziesrv.com
• service@mckenziesrv.com
• Main (985) 848-5752
Official Report ID: 2835
Introduction: Who is Mc Kenzie’s RV Sales & Services (Franklinton, LA) and What Shoppers Should Know
AI-powered research tools have systematically collected and analyzed public information to produce this report. Mc Kenzie’s RV Sales & Services in Franklinton, Louisiana appears to operate as an independent, locally owned RV dealership and service center, not part of a national chain. Its footprint and public-facing activity suggest a community-oriented business with regional reach across Washington Parish and neighboring areas.
While some customers report straightforward transactions and helpful service staff, public consumer commentary over time shows recurring concerns that prospective buyers should evaluate carefully before signing anything. The most up-to-date, first-hand source is the dealership’s Google Business Profile; we strongly recommend you open it and “Sort by Lowest rating” to read recent 1- and 2-star experiences in the reviewers’ own words: Google Reviews for Mc Kenzie’s RV Sales & Services – Franklinton, LA. Review trends matter—pay close attention to specifics about paperwork, service timelines, price changes, and after-sale support. If you have a recent experience to add, what happened during your purchase or service visit?
Community Research: Where to Find Unfiltered Owner Feedback
- RV owner forums and subreddits often surface patterns across multiple buyers. Search for the dealership name, brands you’re considering, and specific problems.
- Facebook owner groups can be brutally honest. Don’t link to Facebook directly from here; instead, perform a Google search for brand-specific communities. For example: Google search for RV brand Facebook groups and then enter the exact brand of the RV you’re considering.
- YouTube is a powerful resource for reality-based walkthroughs and consumer investigations. We recommend searching the Liz Amazing channel for the dealership and brands you’re considering: Watch Liz Amazing’s RV industry investigations (Mc Kenzie’s RV Sales & Services – Franklinton, LA). Her videos shine a light on dealer tactics and how to self-protect.
Before You Buy: Insist on a Third-Party RV Inspection
A thorough, independent inspection is your best leverage before you pay. Many disappointed owners across the RV industry report that once the dealership has your money, service prioritization can change, and you may be pushed to the back of the line for repairs. That can mean missed vacations and months of waiting while your new RV sits at the service lot. Find a qualified inspector (NRVIA-certified or equivalent) and make the sale contingent on a clean report. If the dealer does not allow a third-party inspection by a professional, that is a major red flag—walk away.
- Search for a local inspector: Find RV Inspectors near me
- Require the inspection report in writing and demand correction or price concessions for any findings before you take delivery.
- Confirm that any repairs are completed and documented—do not accept vague verbal promises for “after you take it home.”
Have you had an inspection blocked or rushed? Tell us how the pre-delivery process went.
Patterns of Consumer Risk Reported at This Location
Sales Pressure, Add-Ons, and Warranty Upsells
Public reviews of Mc Kenzie’s RV Sales & Services (Franklinton, LA) highlight familiar dealership tactics: aggressive sales timelines, tacked-on “protection packages,” and extended service contracts pitched as mandatory for financing. When you read the lowest-rated Google reviews, look for commentary about unexpected fees, pressure to sign quickly, or warranties that didn’t cover what buyers thought they were purchasing. Extended warranties can have substantial exclusions; paint/fabric protection, tire-and-wheel, and “environmental” add-ons often carry steep markups.
- Always request a line-item out-the-door price. Refuse miscellaneous fees you don’t recognize or that don’t appear in writing on manufacturer/distributor paperwork.
- Don’t sign service contract paperwork you haven’t read; ask for the actual policy booklet up front.
- Shop your rate with a bank or credit union before visiting—dealers can mark up interest rates.
Use this link and “Sort by Lowest rating” to read current complaints firsthand: Google Reviews for Mc Kenzie’s RV Sales & Services – Franklinton, LA.
High Interest Rates and Finance Office Practices
Finance and Insurance (F&I) offices at RV dealerships make significant profit from interest-rate margin and aftermarket products. While not unique to this store, low-star reviewers across the industry routinely describe higher-than-expected APRs, conflicting explanations of “bank requirements,” and credit pulls without clear consent. Protect yourself by securing a pre-approval with your credit union or bank before negotiating, and verify the APR and all add-ons on your retail installment contract.
- Compare payment quotes against your own amortization—ensure the numbers add up.
- Decline added products you don’t want; they are optional even if presented otherwise.
- Never let the dealer pull your credit “just to see what you qualify for” without a specific vehicle and price in writing.
Low-Ball Trade-Ins and Appraisal Disputes
Some buyers report disappointing trade offers followed by sudden price changes late in the process. To avoid this, get multiple instant cash offers and print comps (NADA/J.D. Power, recent auctions, classifieds). If the number shifts on delivery day, be prepared to walk. On review platforms, look for mentions of trade values being reduced after initial quotes.
Title, Temp Tags, and Paperwork Errors
Delayed titles and paperwork discrepancies are among the most painful post-sale issues in RV buying, sometimes leading to expired temp tags and registration headaches. When scanning low-star Google reviews for the Franklinton location, pay attention to any reports of long waits for titles, incorrect VINs, or repeated paperwork resubmissions. Louisiana consumers rely on timely title processing to register and insure RVs properly; prolonged delays can interrupt travel plans and even expose owners to penalties.
- Before paying, confirm the title is in hand for used units; for new units, verify Manufacturer’s Certificate of Origin (MCO) accuracy and lien details.
- Get expected title timeline in writing. Keep copies of all forms and proof of payment.
- If deadlines lapse, escalate promptly to management—and document every interaction.
Quality of Pre-Delivery Inspections (PDI) and Early Defects
Burst water fittings, miswired batteries, slide and leveling malfunctions, and water leaks are frequently reported across the RV industry right after delivery. Reviewers often allege that defects “should have been caught” during the PDI. When you review this dealership’s lowest-rated Google feedback, note any mentions of rushed walk-throughs, missing components, or immediate warranty claims after pick-up.
- Attend the PDI with your own checklist and inspector. Test everything with water and shore power. Film the walkthrough.
- Refuse delivery if critical systems (water, electrical, appliances, slides, leveling, brakes) are not working correctly.
- Get a repair order for any promised fixes before leaving the lot.
Service Queues, Parts Delays, and Warranty Approvals
Consumers regularly describe long waits for warranty service across many RV dealers due to parts backlogs and manufacturer authorization steps. If you read recent 1-star reviews for this Franklinton location, focus on timelines—from scheduling to diagnosis to parts ordering. Extended downtime can cause canceled camping trips and financial strain when new owners immediately face out-of-service units.
- Ask for a written ETA for diagnosis and for each approved repair line.
- Verify who is responsible for transport/storage during long waits.
- If the RV is new and repeatedly defective, discuss options with the manufacturer and consult state consumer laws on remedies.
How long did your RV sit waiting on parts or approvals? Share your service timeline.
Communication Gaps and Unkept Promises
Low-star reviews often cite unreturned calls or promised updates that never arrive. Carefully review negative Google comments for references to “no callbacks,” “couldn’t reach the manager,” or “promised but never delivered” at this specific Franklinton location. Clear communication and written commitments are critical to avoid extended disputes.
- Use email whenever possible to create a paper trail; recap phone calls in writing.
- If a promise matters, ask for a formal work order or due date on company letterhead.
- Escalate respectfully but quickly when deadlines slip—document each step.
Used RV Condition Disclosures
Used RVs may carry prior water intrusion, soft floors, delamination, or repaired collision damage. Read the lowest-rated reviews for mentions of undisclosed condition issues that emerged right after purchase. Water damage is expensive—insist on moisture readings, roof/caulk inspections, underbelly checks, and tire date verification. If you’re not allowed to bring an independent inspector, that’s a deal breaker.
- Request prior service records, recall status, and any insurance repairs in writing.
- Scan for signs of fresh caulk/paint over older damage; check all corners and slide headers.
Recall Handling and Safety Bulletins
Safety recalls are common in the RV industry. Your VIN can have active recalls that require attention before delivery. Always run a recall search and confirm—on paper—that any open recalls have been inspected and remedied prior to pickup. If the dealer cannot document recall clearance, reschedule delivery.
- Check VIN recalls: Search NHTSA Recalls by VIN
- Search recall history by brand and model; verify completion dates and paperwork.
Real-World Complaints: How to Read and Verify
To evaluate Mc Kenzie’s RV Sales & Services (Franklinton, LA) fairly, read the negative Google reviews directly and look for patterns in the narratives. Focus on specifics—dates, names (if provided), timelines, and whether management responses show meaningful resolutions. Here is the official listing: Google Reviews for Mc Kenzie’s RV Sales & Services – Franklinton, LA. Use “Sort by Lowest rating” to prioritize recent 1- and 2-star experiences and compare them against any positive reviews to assess consistency in the dealership’s practices.
If you have first-hand experience, good or bad, add your voice to help other shoppers.
Finance and Warranty Risk Management
Many dealerships increase profits in the finance office. Common trouble spots include:
- Rate markup: The dealer may offer an APR higher than your bank’s pre-approval.
- Unnecessary add-ons: Paint/fabric protection, VIN etching, nitrogen, and similar products add costs with limited value.
- Extended service contracts: Coverage gaps, deductibles per visit, exclusions for seals/caulking, and strict service intervals can limit real-world utility.
- GAP insurance: Might be worth it for long loans, but compare prices and alternatives.
Walk in with a pre-approval in writing, an out-the-door price target, and a clear “no” to anything you do not need. If your purchase is contingent on a third-party inspection, keep it in writing and do not sign away your leverage. For a deeper understanding of dealer tactics and consumer defenses, watch: Liz Amazing explains dealer upsells and how to resist them (Mc Kenzie’s RV Sales & Services – Franklinton, LA).
Legal and Regulatory Warnings
Patterns visible in public complaints—such as persistent defects, deceptive sales practices, or failure to honor written warranties—can trigger scrutiny under federal and state consumer laws. Buyers should be aware of these frameworks:
- FTC Act and deceptive practices: Misrepresentations about pricing, warranty coverage, or required add-ons can fall under unfair or deceptive acts or practices. Learn more at the FTC: FTC guidance on truth in advertising.
- TILA (Truth in Lending Act): Requires clear disclosure of APR, finance charges, and key terms in credit transactions.
- Magnuson-Moss Warranty Act: Governs written warranties; dealers and administrators must honor stated coverage and cannot disclaim implied warranties in certain conditions.
- NHTSA safety recalls: Selling or delivering an RV with unresolved safety recalls can expose both dealer and manufacturer to enforcement risk. Check VINs here: NHTSA Recall Lookup.
- Louisiana Attorney General: For UDAP violations, warranty disputes, or title problems, consumers can seek help or file a complaint. Start here: Louisiana AG Consumer Protection.
If you believe you experienced deceptive practices at this Franklinton dealership, keep meticulous records—purchase orders, emails, inspection reports, and service RO’s—and consider filing with the AG and FTC. Did you pursue a formal complaint? Share how it was handled.
Product and Safety Impact Analysis
Reported post-sale failures and service delays can have real safety and financial consequences:
- Water leaks: Risk mold, electrical shorts, subfloor rot; long-term value destruction.
- Brake or axle issues: Immediate safety hazard when towing; do not operate until verified safe.
- LP gas leaks/appliance faults: Fire and CO poisoning risks; must be corrected and tested before use.
- Slide/leveling malfunctions: Structural strain; can trap occupants or damage seals and floors.
- Electrical miswiring: 12V/120V cross-issues can destroy appliances or cause fires.
Always run a recall check on the exact VIN and confirm recall completion documents at delivery. If the dealership cannot provide written proof of completion, reschedule. For more context on safety diligence and dealer accountability, see: Liz Amazing on avoiding dangerous RV defects (Mc Kenzie’s RV Sales & Services – Franklinton, LA).
How to Protect Yourself at Mc Kenzie’s RV Sales & Services (Franklinton, LA)
- Third-party inspection: Make the sale contingent on a clean independent inspection and documented repairs. Search: RV Inspectors near me.
- Demand an out-the-door number: Prior to finance, get a written breakdown with every tax, fee, and add-on.
- Bring your financing: Show your pre-approval to reduce APR markup pressure.
- Trade-in prep: Arrive with multiple offers and comparables; don’t be rushed into a low-ball.
- Title control: For used inventory, verify the dealer has the title; for new, verify the MCO details. Get a title ETA in writing.
- Delivery standards: No delivery without functioning critical systems and documented recall completion.
- Paper trail: Keep photos, videos, emails, and text messages; recap calls via email.
Have advice or a cautionary tale for fellow buyers? Offer your tips to other shoppers.
One-Stop Research Links to Verify Public Feedback and Complaints
Use the links below to conduct independent research on Mc Kenzie’s RV Sales & Services (Franklinton, LA). Each opens in a new tab and uses standardized queries you can refine further. Read broadly across platforms and look for consistent patterns.
- YouTube search: Mc Kenzie’s RV Sales & Services – Franklinton, LA Issues
- Google search: Mc Kenzie’s RV Sales & Services – Franklinton, LA Problems
- BBB lookup: Mc Kenzie’s RV Sales & Services – Franklinton, LA
- Reddit r/RVLiving: Mc Kenzie’s RV Sales & Services – Franklinton, LA Issues
- Reddit r/GoRVing: Mc Kenzie’s RV Sales & Services – Franklinton, LA Complaints
- Reddit r/rvs: Mc Kenzie’s RV Sales & Services – Franklinton, LA Problems
- PissedConsumer (search onsite for Mc Kenzie’s RV Sales & Services – Franklinton, LA) — Enter the dealership name in the site’s search box.
- NHTSA Recalls search format for Mc Kenzie’s RV Sales & Services – Franklinton, LA — Use VIN for exact recall status.
- RVForums.com (search for Mc Kenzie’s RV Sales & Services – Franklinton, LA)
- RVForum.net (use search for dealership issues)
- RVUSA Forum (search Mc Kenzie’s RV Sales & Services – Franklinton, LA)
- RVInsider: Mc Kenzie’s RV Sales & Services – Franklinton, LA Issues
- Good Sam Community: Mc Kenzie’s RV Sales & Services – Franklinton, LA Problems
- Google: Find Facebook owner groups for your RV brand
Objective Notes: Improvements and Resolutions
Some buyers report that issues were eventually addressed after escalation to management or the manufacturer. When you review the dealership’s Google Business Profile, look for management replies indicating completed repairs, refunds, or policy changes. Documented resolutions are meaningful; however, consistent recurrence of similar complaints over time is a red flag. We encourage you to read the most recent posts carefully and evaluate whether the tone and timeliness of responses reflect a customer-first approach.
Did the dealership resolve your issue? Describe the outcome and how long it took.
Checklist for Your Visit and Delivery Day
- Bring an inspector: If refused, consider walking away. Search again if needed: Independent RV inspectors near you.
- Confirm recall clearance: VIN check and printed proof.
- Water test: Pressurize the system; look under sinks, behind the water heater, at slide headers, and in storage bays.
- Electrical test: Shore power and generator; verify battery cutoff, converter/charger, GFCIs, and all appliances.
- LP system: Leak test, regulator function, and appliance ignition under load.
- Chassis and tow: Brakes, bearings, torque, tires (DOT date codes), and hitch setup.
- Paperwork: VIN accuracy, lienholder, extended warranty policy booklet, cancellation terms, and a promised title timeline in writing.
- Service plan: Ask for written timelines and points-of-contact if repairs are needed post-delivery.
For more consumer-focused walkthroughs and how dealers sometimes shortcut PDIs, see: Search Liz Amazing’s channel for dealer PDI pitfalls (Mc Kenzie’s RV Sales & Services – Franklinton, LA). And if you’ve experienced a PDI miss at this location, please document the specifics to help others.
Final Summary and Recommendation
Mc Kenzie’s RV Sales & Services in Franklinton, LA is a smaller, independent dealership and service center. Public commentary includes both satisfied buyers and critical feedback that potential customers should review in depth—especially the most recent 1- and 2-star Google reviews. The most frequently cited risk areas across negative reviews for similar dealerships—upsells and add-on pressure, high APR financing, low-ball trade offers, title and paperwork delays, rushed PDIs, and lengthy service timelines—are serious enough to warrant robust self-protection steps at this location as well.
Our consumer-first view: if you plan to shop here, don’t proceed without an independent inspection, firm out-the-door pricing, and documentation of recall and title status. Insist everything promised is in writing. The best predictor of your experience will be the most recent reviews on the dealership’s Google Business Profile: Read current Google Reviews for Mc Kenzie’s RV Sales & Services – Franklinton, LA and look for detailed, recent, low-star accounts.
Based on the risk patterns visible across public platforms and the potential for costly post-sale issues, we do not recommend proceeding with a purchase from this location unless you can secure an independent inspection, clear written terms, and prompt, documented resolution commitments. Many shoppers may wish to compare experiences and service capacity at other regional RV dealers before making a final decision.
What did we miss? Contribute your on-the-ground experience so fellow RV shoppers can make informed decisions.
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