McGeorge’s RV – A Camping World Company- Ashland, VA Exposed: Upsells, High APR, Title/Service Lags
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McGeorge’s RV – A Camping World Company- Ashland, VA
Location: 11525 Sunshade Ln, Ashland, VA 23005
Contact Info:
• sales@mcgeorgerv.com
• customercare@campingworld.com
• Main: (888) 461-5687
• Local: (804) 550-7323
• Service: (877) 773-2070
Official Report ID: 4572
Introduction: What Buyers Should Know About McGeorge’s RV – A Camping World Company (Ashland, VA)
AI-powered research tools have systematically collected and analyzed public information to produce this report. McGeorge’s RV in Ashland, Virginia operates under the national Camping World umbrella, one of the largest RV dealership groups in the United States. As a high-volume retailer just north of Richmond, this location benefits from Camping World’s extensive inventory and financing reach. However, buyer reports indicate persistent issues that prospective customers should weigh carefully—particularly in sales practices, third-party upsells, service delays, delivery condition, paperwork/title processing, and warranty administration.
To explore firsthand customer experiences, you can consult the store’s Google Business profile and sort by “Lowest rating.” Start here: Google Reviews for McGeorge’s RV – A Camping World Company (Ashland, VA). Use the filter to “Sort by Lowest Rating” to review the most critical customer feedback directly.
Independent Research Communities to Consult Before You Buy
- Model-specific Facebook groups: Join multiple brand-focused owner communities (e.g., Grand Design, Keystone, Forest River) to see unfiltered posts about the exact model you’re considering. Use Google to find active groups (example query: Grand Design Facebook Groups via Google). You can also tailor the search to your brand with: RV Brand Facebook Groups.
- Owner forums: Browse threads and search for Ashland-specific experiences on forums like RVForums.com, RVForum.net, and RVUSA Forum. Owners discuss delivery condition, warranty repairs, and dealership policy in detail.
- YouTube voices exposing RV industry issues: The Liz Amazing channel regularly covers RV buying pitfalls and dealership patterns. Explore helpful playlists and then search her channel for the dealership you’re considering:
Have you already bought from this Ashland location? Add your perspective in the comments so other buyers can benefit.
Before You Sign: Arrange a Third-Party RV Inspection
Independent pre-delivery inspections (PDIs) are your only real leverage before money changes hands. Once the dealership has your funds, consumers often describe being “pushed to the back of the line” for warranty repairs. We consistently encounter reports of buyers missing entire camping seasons because the unit is stuck at the dealership awaiting parts or attention. Hire an independent RV inspector who will run water, electrical, slideouts, propane systems, and roof/underbelly checks thoroughly. Search here: RV Inspectors near me.
- If the dealership resists a third-party inspection or won’t allow an inspector on site, that is a major red flag. Walk away.
- Do not rely solely on the dealer’s in-house PDI checklist; make the sale contingent on your inspector’s punch list being addressed in writing.
- Photograph and video everything during your walk-through.
If you’ve tried booking a third-party PDI at this Ashland location, tell us how it went. Your experience helps other buyers anticipate potential friction points.
Patterns of Consumer Complaints at McGeorge’s RV (Ashland, VA)
This section synthesizes publicly available complaints ascribed to the Ashland, VA store. For firsthand narratives, read the 1- and 2-star reviews directly: Google Reviews – McGeorge’s RV Ashland (sort by “Lowest rating”).
Sales Tactics: Add-Ons, Price Shifts, and High-APR Financing
Multiple buyers describe being steered into high-margin add-ons during the finance-and-insurance (F&I) process—paint protection, interior coatings, “lifetime” sealants, tire-and-wheel packages, extended warranties, and membership programs. Some complaints allege that quoted prices balloon at signing due to add-ons the customer didn’t initially request. Others report financing terms (APR) that appeared significantly higher than their pre-approval, coupled with pressure to accept dealer-arranged financing to “get the deal done.”
- Insist on a line-itemized out-the-door quote before you agree to sign.
- Decline add-ons you don’t understand or cannot verify the value of; most third-party warranties include significant exclusions.
- Secure your own financing in advance so you can compare APRs and lender fees.
To cross-check similar narratives from this location, read the 1-star cluster on the store’s profile: Lowest-rated Google Reviews – McGeorge’s RV Ashland.
Low-Ball Trade-In Offers and Appraisal Disputes
Buyers at high-volume chains frequently report trade-in values that fall far below market guides, followed by attempts to recoup profit through add-ons. At McGeorge’s Ashland, reviewers describe feeling that trade-ins were undervalued and then “sweetened” with package upsells rather than a fair bump in trade value. If you plan to trade an RV, obtain outside quotes (consignment, direct sale, or other dealers) so you can negotiate from a stronger position.
- Bring NADA/J.D. Power printouts for your unit’s condition and options.
- Consider a no-trade, cash deal if the numbers don’t pencil out.
Delivery Condition and Incomplete Pre-Delivery Inspection (PDI)
Numerous Ashland-area consumers cite issues discovered during, or immediately after, delivery: non-functioning appliances, leaking plumbing, misaligned slideouts, damaged seals, and missing parts. Several described feeling rushed through the walkthrough with limited time to test systems. When problems surface post-sale, some report long waits for repair appointments—leading to cancelled trips.
- Demand a written PDI report and test all systems yourself with water, power, and propane on.
- Any “We Owe” promises should be in writing with dates and part numbers, not verbal assurances.
- Hire an independent inspector: Find RV inspectors near me.
Service Delays, Communication Gaps, and Parts Backlogs
Long repair times are a recurring theme across many Camping World-affiliated service centers, and the Ashland location is no exception. Reviews point to units sitting for weeks or months awaiting diagnosis, authorization, or parts. Customers sometimes report difficulty obtaining meaningful status updates—especially when the unit is under manufacturer warranty and requires third-party approvals. The practical impact: missed vacations and lost campsite deposits.
- Get the service timeline in writing and ask what happens if parts are delayed beyond 30 days.
- Ask whether the dealer will release your RV while waiting for parts so you can use it.
- Document all communication via email; note names, dates, and promised actions.
Have you experienced long service wait times at Ashland? Post your story for other shoppers.
Warranty Disputes and Claim Denials
Owners sometimes describe confusion over what is covered by manufacturer warranty versus extended service contracts or “Good Sam” plans. Complaints include denied claims for items deemed “wear and tear,” coverage exclusions with fine print, or being bounced between the dealer and the manufacturer. These disputes cause frustration and delay.
- Read every warranty’s exclusions list closely—look for “seals,” “caulking,” “adjustments,” and “water intrusion” carve-outs.
- If an extended service plan is offered, ask for the full contract PDF before you sign.
- For disputes, escalate in writing to the plan administrator and, if necessary, to the Virginia Attorney General’s consumer protection division.
Paperwork, Tags, and Title Processing Delays
At the Ashland store, several reviewers allege delayed title, registration, or permanent tag processing. In practical terms, this can leave buyers scrambling with temporary tags that expire. Some report considerable effort to get status updates or corrections for paperwork mistakes.
- Before you drive off, confirm your title/registration process and timeline—get the name and direct phone for the title clerk.
- Photocopy all paperwork and verify VIN into every document.
- Follow up proactively at 2-week intervals until plates are in hand.
Post-Sale Follow-Through and “We Owe” Items
Customers have reported open “We Owe” items (promised keys, parts, or fixes) that took extensive follow-up to resolve. The risk is highest once the deal is funded. Without clear written commitments—dates, part numbers, and responsible personnel—buyers may face prolonged waits or disputes over what was promised.
- Refuse to sign final documents unless all “We Owe” items are printed on the buyer’s order.
- Ask for target dates and request that the service manager sign the due bill.
Quality of Workmanship in Repairs
Some Ashland reviews raise concerns about repair quality: fixes not addressing root causes, recurring leaks, or cosmetic damage during service. When workmanship is questioned, customers describe multiple returns to readdress the same issue—eroding trust and compounding downtime.
- Inspect every repair before leaving the lot: water-test roof/slide seals, run appliances under load, and check for new cosmetic flaws.
- Keep a photographic timeline of the defect and repairs performed.
Customer Experience: Rushed Walkthroughs and Limited Training
Several buyers describe hurried delivery walkthroughs, minimal systems training, and limited time to ask questions. RVs are complex, and insufficient orientation raises the chance you’ll miss defects until after you’ve taken possession. Once you leave, the burden shifts to service scheduling and warranty queues.
- Block at least 2–3 hours for your walkthrough; ask them to fill fresh water, connect to shore power, and run propane appliances.
- Bring your own checklist to ensure nothing is skipped.
A Note on Evidence and Where to Verify Claims
We encourage you to read primary sources directly. Start with the dealership’s Google profile, sort by “Lowest rating,” and look for recurring patterns: Google Reviews – McGeorge’s RV Ashland (sort by “Lowest rating”). Then use the research links below to corroborate:
- YouTube search: McGeorge’s RV – A Camping World Company Ashland VA Issues
- Google search: McGeorge’s RV – A Camping World Company Ashland VA Problems
- BBB search: McGeorge’s RV – A Camping World Company Ashland VA
- Reddit r/RVLiving: McGeorge’s RV – Ashland VA Issues
- Reddit r/GoRVing: McGeorge’s RV – Ashland VA Issues
- Reddit r/rvs: McGeorge’s RV – Ashland VA Issues
- PissedConsumer: browse and search for McGeorge’s RV – Ashland, VA
- NHTSA recall lookup: McGeorge’s RV – Ashland (search-related)
- RVForums.com: use site search for McGeorge’s RV Ashland
- RVForum.net: use site search for McGeorge’s RV Ashland
- RVUSA Forum: search “McGeorge’s RV Ashland Issues”
- RVInsider search: McGeorge’s RV – Ashland VA Issues
- Good Sam Community: McGeorge’s RV – Ashland VA Issues
How Upsells and Extended Warranties Affect Total Cost
Common add-ons at national chains include extended service contracts, GAP, roadside assistance, paint/fabric protection, and anti-theft etching. While some products can be useful, the markup can be substantial. Extended service plans often exclude pre-existing conditions, seals/caulks, maintenance-related issues, or set low labor caps.
- Ask for the full contract, not a brochure. Read every exclusion and deductible clause.
- Compare independent warranty and roadside options—costs can be significantly lower.
- Decline any product that the dealer cannot provide in writing with full terms.
Product and Safety Impact Analysis
Defects reported at delivery—leaks, electrical issues, propane appliance malfunctions, misadjusted brakes or axles—have real-world safety implications. Water intrusion can rot subfloors and compromise structural integrity; electrical faults can cause fires; brake or weight distribution problems threaten highway safety. When recalls are outstanding or newly issued, customers depend on timely dealer service to remedy hazards. Backlogs at service can extend exposure.
- Search your VIN for active recalls via the National Highway Traffic Safety Administration: NHTSA Recalls Lookup.
- Ask the Ashland service department to certify in writing that all recalls are cleared at delivery.
- During inspection, verify CO/propane detectors’ manufacture dates and test them on site.
You can also review owner-led investigations and safety checklists on consumer channels like Liz Amazing’s YouTube channel, then search her uploads for your model and for this Ashland dealership.
Legal and Regulatory Warnings
Consumer complaints at this location commonly touch on issues that intersect with state and federal protections:
- Warranty and service disputes: The Magnuson-Moss Warranty Act governs consumer warranties and prohibits deceptive warranty practices. If a warranted repair is denied without a valid exclusion, owners can seek recourse. See the FTC’s guidance: FTC – Businessperson’s Guide to Federal Warranty Law.
- Advertising and pricing practices: The FTC prohibits unfair or deceptive acts or practices in advertising and sales. Allegations of bait-and-switch pricing, undisclosed fees, or misrepresentation of coverage can draw regulatory scrutiny. Learn more: FTC Policy Statement on Deception.
- Virginia-specific rights: For title/registration delays, advertising claims, and contract disputes, file a complaint with the Virginia Attorney General’s Office of Consumer Protection: Virginia OAG – File a Complaint.
- Safety defects: If you believe a safety defect is being ignored or unreasonably delayed, submit a complaint to NHTSA: Report a Safety Problem to NHTSA.
Always preserve a paper trail—purchase orders, due bills, emails, text messages, and service invoices. If you pursue mediation or legal action, this file becomes critical evidence.
What To Do If You’re Already Committed to Buying Here
- Insist on a third-party inspection before funding. This is non-negotiable if you want leverage. Search: Find independent RV inspectors nearby.
- Line-item everything. Get a full buyer’s order with out-the-door pricing, all taxes/fees, and each add-on listed. Strike what you don’t want.
- Financing: shop around. Bring a pre-approval and compare APRs. If the dealer requires their financing to lock a price, proceed cautiously.
- Walkthrough discipline: Test slides repeatedly, run water for 15 minutes, operate HVAC and fridge on electric/propane, and look for leaks under sinks and in the belly.
- We Owe items: Do not sign without a written due bill including responsible department and completion date.
- Paperwork: Confirm the exact process and timeline for title and permanent tags; get contact info for the title clerk.
If you encounter resistance to any of the above, consider pausing the purchase. And if you’ve faced pushback at the Ashland store, share what happened so others can prepare.
Objective Counterpoints and Noted Improvements
To be fair, not every customer has a negative experience at McGeorge’s RV Ashland. Some buyers report friendly salespeople, quick approvals, and a smooth pickup. There are instances where the service department resolved issues under warranty after initial setbacks. Camping World’s scale can also help with parts sourcing. However, the consistency of complaints about upsells, wait times, and delivery condition should weigh heavily in your decision-making.
Why These Patterns Persist at High-Volume Chains
- Throughput pressure: High unit volume can shorten walkthroughs and strain service capacity.
- Complex supply chains: Parts and authorization delays between manufacturers, vendors, and insurers create bottlenecks.
- F&I incentives: Finance offices earn significant margin on add-ons and APR spreads, incentivizing upsells.
- RV complexity: RVs combine residential and automotive systems; even new units can leave the factory with issues, and dealers must catch them during PDI.
Consumer educators like Liz Amazing have spotlighted these systemic challenges—search her channel for your target model and this dealership to see similar patterns and how to guard against them.
Financial Risk Overview for Buyers
- Depreciation shock: New RVs can depreciate 20–30% quickly. Overpaying due to add-ons magnifies negative equity risk.
- Service downtime: Each month your RV sits, you lose loan payments and prepaid campsite deposits while the unit depreciates.
- Warranty gaps: Exclusions and deductibles transfer risk back to you for expensive systems (slides, roofs, electronics).
- Paperwork issues: Title/registration delays can prevent legal use, forcing storage and loan payments without utility.
Actionable Checklist for Shopping at McGeorge’s RV – Ashland
- Bring your own financing and a written pre-approval.
- Request a full price breakdown by email before visiting; refuse hidden fees.
- Demand a full, unrushed PDI and bring a third-party inspector on site.
- Review all warranties and service plans in writing; never sign based on verbal explanations.
- Get “We Owe” items in writing with dates and responsible parties.
- Verify that all recalls are completed before delivery; get confirmation in writing.
- Photograph the RV inside and out at delivery; document any defects before leaving.
Already shopped here? What did the out-the-door price look like and were there surprise add-ons?
Where This Report Sourced Its Patterns
In addition to the dealership’s Google review profile—again, sort by “Lowest rating” for the most serious complaints: McGeorge’s RV – A Camping World Company (Ashland, VA) Google Listing—we encourage you to replicate our research via the linked search tools above (YouTube, Reddit, BBB, forums). Each platform contains granular accounts of purchases, service, and warranty outcomes for Ashland shoppers.
Final Assessment
McGeorge’s RV – A Camping World Company in Ashland, VA is a high-volume operation with substantial inventory and the potential convenience of one-stop shopping. However, recurring consumer complaints at this location—significant upsell pressure, higher-than-expected financing terms, questionable delivery condition, long service backlogs, warranty disputes, and paperwork/title delays—suggest meaningful risks that buyers must actively manage. These patterns are not unique to Ashland or to Camping World, but the reported frequency and severity at this store warrant heightened caution.
Recommendation: Based on the preponderance of public complaints and the serious concerns outlined above, we do not recommend purchasing from McGeorge’s RV – A Camping World Company (Ashland, VA) unless you a) secure a third-party inspection before funding, b) obtain a fully itemized out-the-door contract with all add-ons removed unless expressly desired, and c) receive written commitments on service timelines and due bills. If the store will not accommodate these safeguards, consider other dealerships.
If you’ve dealt with the Ashland location, would you buy here again? Tell other shoppers why or why not.
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