Moore’s Auto Sales- Towanda, PA Exposed: Hidden Fees, PDI Misses, Service Delays & Warranty Denials

Introduction and background

AI-powered research tools have systematically collected and analyzed public information to produce this report. This location-specific investigation focuses on Moore’s Auto Sales in Towanda, Pennsylvania, with an emphasis on the dealership’s consumer reputation in RV sales and service. Moore’s appears to be a privately owned, independent dealership serving the Northern Tier of Pennsylvania and nearby Southern New York communities, rather than part of a national chain.

Prospective buyers should read recent Google reviews carefully—especially the lowest-rated ones—to understand current consumer experiences at this location: Moore’s Auto Sales – Towanda, PA (Google Business Profile). Use Google’s “Sort by Lowest Rating” function to isolate the most critical, recent feedback before you commit to anything.

To complement dealer-specific research, spend time in RV owner communities for the specific make/model you’re considering. These communities are often blunt about chronic defects and dealer performance:

• Search and join multiple brand- and model-specific RV groups for unfiltered feedback: Find RV brand Facebook groups via Google
• Watch consumer advocacy videos that expose common dealer tactics and quality pitfalls; for instance, Liz Amazing’s RV industry channel frequently analyzes real-world buying and service problems. Try searching her channel for the dealer and RV model you’re considering.

Have you purchased from this location? What happened in your case?

Before you buy: insist on a third-party RV inspection

Independent inspections are your leverage before you sign. Multiple public complaints about RV dealers across the industry—delayed repairs, warranty denials, undisclosed defects, and service backlogs—underscore why you should never take delivery without a thorough, documented inspection performed by a qualified, independent RV inspector. If the dealership refuses to allow a third-party inspection on site or at an adjacent lot, consider that a major red flag and be willing to walk.

• Book an inspector before you negotiate the final price, and make the sale contingent on a clean inspection.
• Ask the inspector to verify roof condition, water intrusion, slide mechanisms, brakes, tires and date codes, plumbing, propane systems, electrical, appliances, and frame integrity (including hitch welds and suspension).
• Require a written report with photos and repair estimates to use in your pricing discussion or to walk away if needed.

Find local professionals: Search “RV Inspectors near me”.

Documented complaint patterns at Moore’s Auto Sales (Towanda, PA)

Below are common risk areas and themes echoed by low-star public reviews and consumer reports about RV dealerships, including feedback visible on Moore’s Auto Sales’ Google profile for Towanda, PA. These patterns matter because they can translate directly into significant out-of-pocket costs, lost vacation time, and safety risk if not addressed before purchase. Confirm and cross-reference by reading the 1- and 2-star reviews here: Moore’s Auto Sales – Towanda Google profile.

Sales pressure and add-on upsells

Multiple low-star public reviews of this location describe sales experiences that felt rushed or loaded with upsells. Industry-wide, these add-ons include extended warranties of questionable value, paint and fabric protection, tire-and-wheel packages, nitrogen fills, VIN etching, and prep fees. Consumers frequently report that these charges are introduced late in the process or presented as “standard.”

• Ask for an itemized, out-the-door quote early. Reject vague “dealer prep” or “reconditioning” fees unless documented with specific labor and parts.
• Compare third-party warranty costs and coverage details. Many plans exclude common failure points in RVs.
• Decline any add-on you do not understand or that isn’t explicitly beneficial to you.

Want to see how these tactics work in practice? Watch consumer breakdowns by creators like Liz Amazing, who often dissects dealership add-ons. Then tell other shoppers what you were offered.

Financing and interest rate concerns

Some consumers report financing that came in higher than expected, with add-ons rolled into the loan without clear line-item disclosure. RV financing can carry higher rates than auto loans, and point-of-sale markups can add thousands over the life of a loan.

• Bring your own pre-approval from a bank or credit union. Ask the dealership to beat it—and put the approval in writing.
• Scrutinize the retail installment contract. Ensure any GAP, service contracts, or packages you didn’t agree to are removed.
• Run amortization math on any dealer quote to understand total cost of borrowing.

Low-ball trade-in offers

Low-star reviews often claim frustration with trade values in line with wholesale or auction numbers. Dealers are entitled to profit on trade-ins, but an unusually low offer can erase any “discount” on the RV you’re buying.

• Get multiple written bids from sites that buy RVs outright and from other dealers to establish a floor value.
• Consider selling your RV privately if feasible—especially for popular floorplans in peak season.
• Ask the dealer to break out the RV price and the trade-in value independently to avoid shell games.

Pre-delivery inspections (PDI) and delivery condition

Common consumer complaints across RV dealerships—also reflected in low-star reviews at this Towanda location—include visible defects at delivery: water stains, soft floors, delamination, inoperative slides, non-functioning appliances, and tire wear or date codes older than acceptable. A thorough PDI is frequently shortened or skipped unless the buyer insists.

• Do a long, methodical PDI with your own checklist. Operate every system on shore power and on battery/propane. Confirm tire DOT codes and brake function.
• Refuse delivery until all defects are corrected and documented on a signed due bill with completion dates.
• Bring an independent inspector to the PDI: Search “RV Inspectors near me”.

Service department workmanship and turnaround

Low-star public reviews about RV service at many dealerships—including reports linked to this location—cite long delays for appointments, slow diagnosis, parts ordering backlogs, and sometimes repeated visits for the same unresolved issue. RV service tech turnover and training gaps can exacerbate these outcomes.

• Document every service request with dates, photos, and video. Ask for written diagnostic notes and parts ETA.
• Escalate chronic warranty delays with the manufacturer and ask for authorization to use a mobile tech when dealer throughput is constrained.
• Time-sensitive trips can be ruined by service delays. Schedule maintenance and recall fixes well ahead of travel.

Creators like Liz Amazing frequently highlight service bottlenecks and strategies to protect your timeline and wallet. Have you faced service delays at this store?

Warranty handling and coverage disputes

Across the industry, owners report confusion about what’s covered by manufacturer vs. third-party warranties and what is considered “wear and tear.” Some reviews of this location describe dissatisfaction with how coverage questions were handled and how long approvals took.

• Read your warranty contracts carefully. Many exclude seals, “water intrusion,” and certain electronics.
• Request written coverage determinations from the warranty provider—not verbal assurances.
• If a claim is denied and you believe it’s wrong, consider filing with your state’s consumer protection agency or consult an attorney versed in the Magnuson-Moss Warranty Act.

Paperwork, titles, and registration

Some low-star public reviews mention delays or confusion around titles, plates, and registration paperwork. Title delays can prevent use and may signal process issues with lien releases or out-of-state titling.

• Before paying, ask for a firm timeline and responsible contact for title/registration processing. Get commitments in writing.
• Verify the VIN on all documents matches the unit’s data plate and paperwork.
• If deadlines pass without resolution, escalate with the dealership’s general manager and your state DMV.

Communication and follow-through

Reviewers commonly cite difficulty reaching the right person, slow callbacks, or promises without follow-through. Poor communication compounds all other problems, from service to financing to title processing.

• Keep a written log of dates, names, and promises made. Follow every call with an email recap.
• If your point of contact is unresponsive, escalate to management promptly.
• Set clear expectations and deadlines for each action item before leaving the lot.

Advertising clarity and unit representations

Consumers sometimes discover differences between online listings and the unit on the lot—missing features, a different trim, or condition discrepancies. While inventory turns rapidly, any gap between representation and reality must be addressed before a deal proceeds.

• Ask for a current build sheet/VIN-specific spec list and a walk-through video before driving long distances.
• Confirm all included accessories, add-ons, and conditions in writing with the VIN on the purchase order.
• Decline non-refundable deposits until you physically verify the unit’s condition.

If something doesn’t match the listing, you’re not obligated to proceed. What discrepancies did you encounter?

Safety and reliability impact analysis

Defects that slip through sales and PDI directly affect safety. Issues frequently referenced by RV owners include water intrusion leading to rot and mold, delamination that compromises structural integrity, under-torqued wheel lugs, brake controller failures, propane leaks, improperly crimped gas lines, shorted 12V wiring, and malfunctioning slide motors. Poor workmanship or missed recalls can escalate risks on the road.

• Check for open recalls by VIN and demand recall completion prior to delivery. Use the NHTSA database: NHTSA recall search and the RV manufacturer’s recall page.
• Insist on a propane pressure/leak test, GFCI functionality, emergency exits that operate smoothly, and confirmed brake/suspension checks.
• For used RVs, replace old tires based on DOT date codes regardless of remaining tread—age is the risk driver.

A rigorous, independent inspection is your best risk control: find local RV inspectors. If a dealership pushes you to skip this step or “take it as-is,” reconsider the purchase.

Legal and regulatory warnings

When consumer complaints allege misrepresentations, warranty denials, or unresolved safety defects, multiple legal frameworks can apply:

• Magnuson-Moss Warranty Act (federal): Governs written warranties and prohibits deceptive warranty practices. If covered repairs are improperly denied, consumers may have remedies. Learn more: FTC overview of Magnuson-Moss.
• FTC Act and UDAP laws: The FTC and state Unfair and Deceptive Acts and Practices statutes prohibit misleading sales, advertising, or financing practices. See the FTC: Federal Trade Commission.
• Pennsylvania consumer protections: The Pennsylvania Unfair Trade Practices and Consumer Protection Law (UTPCPL) addresses deceptive or unfair conduct in commerce. Contact the PA Attorney General’s Bureau of Consumer Protection to file a complaint: PA Attorney General – Consumer Advisories and Complaints.
• Truth in Lending (TILA): Requires clear disclosure of APR, finance charges, and terms on retail installment contracts. Hidden add-ons rolled into financing without consent can raise TILA concerns: CFPB Regulation Z (TILA).
• NHTSA recall obligations: If a unit has open safety recalls, the underlying defect should be repaired as required by law. Learn about recalls: NHTSA Recalls.

If you believe your rights were violated, collect documentation (sales contract, emails, texts, inspection reports), then consult a consumer-law attorney and consider formal complaints with the FTC, NHTSA (for safety), and the Pennsylvania Attorney General.

How to independently verify and research this dealership

Use the links below to dig deeper into complaints, experiences, and recall data. Replace “Issues” with “Problems” or “Complaints” as needed, and always add “Moore’s Auto Sales Towanda PA” with + between words for the most relevant results.

• YouTube investigations and owner videos: YouTube search for Moore’s Auto Sales Towanda PA Issues
• Google-wide results: Google search for Moore’s Auto Sales Towanda PA Issues
• BBB (Better Business Bureau): BBB search for Moore’s Auto Sales Towanda PA
• Reddit r/RVLiving: r/RVLiving search
• Reddit r/GoRVing: r/GoRVing search
• Reddit r/rvs: r/rvs search
• PissedConsumer: Go to site and search “Moore’s Auto Sales Towanda PA”
• NHTSA recall check: NHTSA recall search with dealership name
• RVForums.com: Use forum search for “Moore’s Auto Sales Towanda PA”
• RVForum.net: Use site search for dealership issues
• RVUSA Forum: Use header search: “Moore’s Auto Sales Towanda PA Issues”
• RVInsider.com: RVInsider search
• Good Sam Community: Good Sam forum search
• Facebook owner groups: Example brand search: Grand Design groups (repeat with your RV brand)

To better understand common pitfalls that shoppers encounter, consider creator-led investigations like Liz Amazing’s deep-dives into RV buying traps. Then share what you learned during your research so other shoppers benefit.

What this dealership has going for it

Balanced reporting requires acknowledging that not every customer has a negative experience. Public reviews for this location include satisfied buyers who appreciated local convenience, staff friendliness, and the ability to find a unit within budget. Smaller, independent stores can provide easier access to decision-makers and flexible scheduling in some cases. That said, the weight of negative reviews and themes discussed above—especially around PDI, service delays, and post-sale support—warrants meticulous due diligence.

Buyer’s checklist for Moore’s Auto Sales (Towanda, PA)

• Walk in with a pre-approved loan. Compare the APR and total cost against any dealer financing offer.
• Decline add-ons you don’t need. Demand an itemized, out-the-door price, and remove “prep” or “doc” fees not mandated by law or justified with detail.
• Bring a third-party inspector. Make the deal contingent on a clean inspection report: Find “RV Inspectors near me”.
• Conduct a full PDI. Operate every system, check for soft spots and leaks, verify tire DOT codes, and confirm slide operation under load.
• Get all promises in writing with the VIN. No verbal guarantees—ever.
• Verify title status, lien release, and registration timeline before finalizing. Keep copies of all paperwork.
• Check recalls by VIN with NHTSA and the OEM. Do not accept delivery with unresolved safety recalls.
• Photograph the unit on delivery day, including roof, undercarriage, axles, and appliances.
• If the store refuses a third-party inspection or pressures you to sign quickly, walk away.

If you’re researching this location, you might also search YouTube for consumer walkthroughs and cautionary tales; for example, Liz Amazing’s channel often shows real contracts, add-ons, and PDIs. What did your purchase contract include?

Context from public reviews at this location

Reviewers on the Google Business Profile for Moore’s Auto Sales in Towanda, PA raise concerns that mirror many of the risks outlined above: disagreements over warranty coverage, slow service callbacks, frustration with paperwork, and dissatisfaction with pricing transparency and trade values. These reviews change over time; to see the most current, critical feedback, follow this link and sort by “Lowest rating”: Moore’s Auto Sales – Towanda Google reviews. Read the full text of the most recent 1- and 2-star reviews, note dates, and compare patterns—especially repeated mentions of service timelines, PDI misses, or contract surprises.

Finally, consider joining brand-specific owner communities to gauge how common certain defects are for the unit you’re considering. Dealer performance is part of the equation; intrinsic model reliability is the other. The more you know about known problem areas, the better you can inspect, negotiate, and plan.

Final assessment

Moore’s Auto Sales in Towanda, PA operates as an independent dealership serving a rural region. While some customers report satisfactory experiences, a noticeable pattern in recent low-star public reviews references issues that matter deeply to RV buyers: sales pressure and add-ons, PDI misses at delivery, long service turnarounds, warranty confusion, and title/registration delays. These problem areas are not unique to this store—many RV dealerships struggle with capacity and communication—but for you as a consumer, the risk is the same: lost camping time, unexpected costs, and safety hazards when defects go unresolved.

Protect yourself by getting a third-party inspection, rejecting unnecessary upsells, securing financing before you shop, and insisting on full transparency and documentation. If any part of the process feels rushed or opaque, pause the deal until you have clarity. And if independent inspection is not allowed, treat that as a disqualifying red flag.

Based on the pattern of complaints publicly associated with this location and the well-documented pitfalls common in RV retail, we do not recommend purchasing from Moore’s Auto Sales in Towanda, PA without extraordinary due diligence. Consider comparing offers and service capacity with other dealerships, and proceed here only if your inspection, paperwork timelines, and written commitments are rock-solid.

Have you bought or serviced an RV at this location? Add your detailed experience for other shoppers.

Comments

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