Motorhomes 2 Go- Grand Rapids, MI Exposed: Delivery defects, months-long repairs, hard-sell add-ons

Introduction and Background

AI-powered research tools have systematically collected and analyzed public information to produce this report. What follows aggregates patterns from consumer reviews, forum discussions, regulatory resources, and industry reporting, with the goal of helping RV shoppers make informed, safety-first decisions.

Motorhomes 2 Go is an RV dealership focused primarily on motorized RVs, based in the Grand Rapids, Michigan area. It appears to operate as a local, independent dealership rather than part of a national chain. The store markets a wide selection of new and used Class A, B, and C motorhomes and touts competitive pricing and financing. However, buyer experiences vary widely, and numerous recent low-star reviews describe recurring issues with sales tactics, after-sale service delays, delivery condition, and paperwork. This report centers on the Grand Rapids, MI location linked here for verification: Motorhomes 2 Go — Google Business Profile. We strongly encourage readers to open that link, sort reviews by “Lowest rating,” and read the most recent 1- and 2-star accounts in full.

Before we dive into the evidence, one quick note: the RV consumer community is actively surfacing dealership practices, and creators like Liz Amazing on YouTube continue to expose systemic issues in the RV buying and ownership experience. Use her channel’s search to look up any dealer you’re considering and compare patterns across locations and brands.

Owner Communities and Independent Research Resources

Gather unfiltered feedback from RV owners before you buy. In addition to the Google profile above, consider these steps:

• Join model-specific owner groups to learn about real-world reliability and service issues. Use this Google search to find relevant Facebook groups: Search for RV brand Facebook groups (replace the brands with the model you’re evaluating). Many buyers report they discovered critical issues here that sales teams never disclosed.
• Watch industry watchdog content that explains dealership practices and how to protect yourself, including inspection checklists and contract red flags. Try searching the Liz Amazing channel for the exact dealership name or brand you’re considering.
• Bookmark the Motorhomes 2 Go reviews page and read the latest: Motorhomes 2 Go — Google Business Profile. Sort by “Lowest rating” to quickly surface patterns.

Have you purchased or serviced an RV at this location? Add your first-hand experience to help other shoppers.

Pre-Purchase Essentials: Get a Third-Party RV Inspection

One of the most consistent themes in low-star dealership reviews across the industry is the discovery of significant defects immediately after delivery—followed by months-long waits for warranty repairs and parts. If you are considering buying from Motorhomes 2 Go in Grand Rapids, protect yourself by hiring an independent, certified RV inspector before you sign final paperwork or take delivery. Your inspection report is your leverage. Without it, you may be accepting hidden problems that can derail your travel plans and saddle you with huge repair bills while your coach sits at the dealership or manufacturer for extended periods.

• Search for qualified inspectors locally: RV Inspectors near me.
• Insist on a comprehensive systems test: electrical, propane, water intrusion, roof and sealants, chassis and brakes, generator, slide mechanisms, and all appliances.
• If a dealership refuses to allow an independent pre-purchase inspection, consider that a major red flag and walk away.
• Make the sale contingent upon your inspection and require written correction of defects prior to final payment.

We have seen many accounts where buyers lost weeks or months of camping season because their brand-new motorhome needed post-delivery repairs. Do not forfeit your only meaningful leverage—your money—before you know the true condition of the unit. If you’ve had your delivery delayed or trips canceled due to post-sale repairs at this location, please share what happened so others can plan accordingly.

Patterns in Public Complaints and Risk Areas

Delivery Condition and Pre-Delivery Inspection (PDI) Quality

Multiple recent low-star Google reviews of the Grand Rapids location describe coaches delivered with unresolved defects that should have been caught in a thorough PDI. Consumers recount getting home only to discover non-functioning systems, leaks, slide issues, or cosmetic damage. Some reviews allege that items noted at pick-up were promised on a “we-owe” list but remained unaddressed for weeks.

• Common allegations include: generator faults, HVAC failures, slide malfunctions, water intrusion and sealant gaps, inoperable electronics, and missing accessories.
• A weak PDI shifts the burden of defect discovery to the buyer and often triggers lengthy service waits after the dealer has been paid.
• To verify, open the Google Business Profile and sort by “Lowest rating” to read unit-specific examples at this exact location: Motorhomes 2 Go — Grand Rapids reviews.

After-Sale Service Delays and Parts Backlogs

Many consumers report long waits to get a service appointment, followed by long parts delays, minimal communication, and slow completion of warranty work. In some cases, owners claim their RV sat at the dealership for months while the camping season slipped away. Comments often mention unanswered calls or emails and difficulties securing updates on status or ETAs.

• Forum discussions and negative reviews frequently allege that units are “pushed to the back of the line” once the sale is finalized.
• Warranty authorizations can be slow across the industry; however, clear communication and proactive updates should be standard. Buyers repeatedly say they struggle to get that.
• If you’ve experienced delays or a lack of updates at this location, describe how it affected your travels.

Paperwork, Titles, and Registration Timing

Low-star reviews for the Grand Rapids store include allegations of slow title processing, delayed plates, or paperwork discrepancies. While some delays stem from state processing or lender requirements, consumers report frustration when temporary tags near expiration and staff communications are sporadic.

• Ask upfront for a written estimate of title/plate timeline and who to contact if the DMV or lender needs more information.
• Before you sign, verify the VIN, model, options, and price detail match exactly across the purchase agreement, finance documents, and any “we-owe” forms.

High-Pressure Upsells and Add-Ons

Several buyers in public reviews describe feeling pressured to purchase add-ons that significantly increase the out-the-door price, such as extended service contracts, paint/fabric protection, interior/exterior coatings, tire-and-wheel protection, gap waivers, and alarm/anti-theft products. Some also report discovering dealer-installed fees or mandatory packages not advertised in the online price.

• Ask for a line-item, out-the-door quote before your appointment. Decline any add-ons you don’t want in writing.
• Compare third-party extended service contracts if you want coverage—often cheaper and clearer than in-house products.
• Finance managers may mark up interest rates above your qualified “buy rate.” Come preapproved with your own lender and compare.

For a deeper dive on spotting upsell traps, search the Liz Amazing channel for “RV warranty” and “dealer fees”. She breaks down how these costs balloon deals without guaranteed value.

Low-Ball Trade-Ins and Appraisal Transparency

Some reviewers allege trade-in offers far below book values, followed by higher offers only after buyers push back or threaten to walk. While low offers are common industry-wide (the dealer must cover reconditioning and profit), opaque trade processes can erode trust.

• Bring third-party valuations (NADA/J.D. Power) and local comps. Get appraisal offers in writing and shop them among multiple dealers.
• Separate the trade-in negotiation from the purchase price and financing. Mistakes happen when these are bundled.

Feature Misunderstandings and Sales Promises vs. Delivery

A recurring theme in negative reviews is that certain features, capabilities, or options were represented one way during the sales process but didn’t match the delivered unit. Examples in public complaints include discrepancies around tow ratings, battery/solar readiness, hitch equipment, or whether a feature was standard versus optional. Consumers say “we-owe” promises for missing items can go unfulfilled or take excessive time.

• Get every promise in writing, with part numbers and delivery dates in a signed “we-owe” sheet before final payment.
• Verify critical specs (tow limits, GVWR/GCWR, hitch ratings) directly in the owner’s manual and vehicle placards; do not rely solely on verbal statements.

Technician Experience and Quality of Repairs

Several public reviews for the Grand Rapids location allege misdiagnosed issues, incomplete repairs, or recurring defects after service visits. Industry-wide tech shortages and high turnover contribute to inconsistent quality. Still, multiple low-star reviews citing similar themes suggest you should test every repair before leaving the lot.

• Request detailed service documentation and photos. Test-drive and operate all systems post-repair with a service advisor present.
• If problems persist, escalate in writing to management and the RV manufacturer’s customer service line for coordinated support.

Communication and Follow-Through

A number of 1- and 2-star accounts reference unreturned calls/emails and difficulties obtaining updates on parts, delivery, or repair status. This breakdown is especially painful when an RV is in the shop during peak travel season. Reviewers often describe scrambling to adjust or cancel planned trips because they lacked clear timelines.

• Before service, ask for a target ETA and scheduled update cadence. Confirm the best contact method and the person accountable for your case.
• If updates stall, escalate to service managers in writing and request a specific time-bound response.

If you’ve dealt with communication difficulties at this location, what helped move things forward for you?

Documented Evidence and How to Verify Complaints

Below are one-click searches and resources to help you verify patterns and dig deeper. Follow the instructions in parentheses to tailor queries as needed:

• YouTube consumer experiences: YouTube search: Motorhomes 2 Go Grand Rapids MI Issues
• Google broad scan of complaints: Google search: Motorhomes 2 Go Grand Rapids MI Issues
• Better Business Bureau (search the business name and location): BBB search: Motorhomes 2 Go Grand Rapids MI
• Reddit r/RVLiving discussions: r/RVLiving: Motorhomes 2 Go Grand Rapids MI Issues
• Reddit r/GoRVing discussions: r/GoRVing: Motorhomes 2 Go Grand Rapids MI Issues
• Reddit r/rvs discussions: r/rvs: Motorhomes 2 Go Grand Rapids MI Issues
• PissedConsumer (use the site’s own search for the dealership name): PissedConsumer — browse and then search for the dealership name
• NHTSA recalls affecting motorhomes (search by your exact year, make, and model; dealership name appended as general query): NHTSA recalls lookup
• RVForums.com community (use the forum search for dealer name or model issues): RVForums.com
• RVForum.net (search for dealer and model-specific defect threads): RVForum.net
• RVUSA forums: RVUSA Forum
• RVInsider reviews (search by brand and dealer name in the query): RVInsider search
• Good Sam Community threads: Good Sam Community search

Finally, confirm what recent buyers at this exact location are saying by sorting to “Lowest rating” on the official listing: Motorhomes 2 Go — Grand Rapids. If you have a first-hand account, please add it to our community record.

Legal and Regulatory Warnings

Patterns described in public complaints—such as repeated warranty denials, incomplete “we-owe” promises, misrepresented features, or unresolved safety defects—can carry legal implications. Here are key frameworks that govern RV sales and service:

• Magnuson-Moss Warranty Act: Requires clear disclosure of warranty terms and prohibits deceptive warranty practices. If warranty repairs are unreasonably delayed or denied without basis, consumers may have recourse. See the FTC overview: FTC: Federal Warranty Law.
• Federal Trade Commission Act: Prohibits unfair or deceptive acts or practices (UDAP) in commerce, which can include false advertising or misrepresentations. File a complaint if warranted: ReportFraud.ftc.gov.
• Michigan Consumer Protection Act and related dealership regulations: Michigan residents can file complaints with the Attorney General if they encounter deceptive or unfair practices. Learn more: Michigan Attorney General — Consumer Protection.
• NHTSA: If your motorhome has a safety defect or an open recall not being addressed in a timely way, you can report it to the National Highway Traffic Safety Administration: Report a Vehicle Safety Problem — NHTSA.

Documentation is critical. If you pursue legal or regulatory remedies, keep copies of your purchase contract, “we-owe” forms, repair orders, timelines of communications, and photos/videos of defects.

Product and Safety Impact Analysis

Defects commonly reported in low-star RV dealership reviews carry real safety and financial risks. Consider how these problems may impact your travel:

• Electrical system faults: Can cause appliance failures, short circuits, or fire risks if not properly diagnosed and repaired. Always test GFCIs, inverter/charger functions, and 12V/120V distribution.
• LP gas leaks or appliance issues: Present immediate safety hazards. Any propane smell, erratic furnace/water heater behavior, or failed leak-down tests must be addressed before use. Carry an LP detector and verify it functions.
• Brake, tire, or suspension problems: Especially critical on larger Class A and C coaches. Uneven wear, underinflation, or misalignment can lead to blowouts or loss of control.
• Water intrusion and roof/sealant failures: Damage structural components, lead to mold, and create costly repairs. Inspect roof seams, windows, slides, and undercarriage for signs of moisture.
• Slide-out malfunctions: Can strand you with a coach that cannot move or cannot be made weather-tight. Verify smooth operation multiple times and ensure manual retraction procedures are understood.
• Generator and HVAC failures: Beyond comfort, these can become safety issues in extreme temperatures or off-grid situations.

Before purchasing any motorhome—new or used—run the VIN and model through recall databases and inspect for open campaigns: NHTSA Recalls Search. If the dealership cannot confirm that recall work is completed, insist it be done prior to delivery or have it written on your “we-owe” with a firm timeline.

If you’ve encountered unresolved safety issues after purchase at the Grand Rapids location, please document what happened so other shoppers can learn from your experience.

How to Protect Yourself at Motorhomes 2 Go (Grand Rapids, MI)

• Demand a full, independent inspection before closing: Find RV inspectors. If the dealership refuses, walk away.
• Require a detailed, written “we-owe” for any defects or missing items, with dates and part numbers. Make the sale contingent on completion or hold back funds in escrow until work is done.
• Get an out-the-door price in writing that excludes unwanted add-ons. Decline non-essential products like paint protection and overpriced extended service contracts unless you’ve comparison-shopped.
• Arrive preapproved for financing. Ask the dealer to beat your rate without adding fees or changing terms. Watch for extended terms (e.g., 20 years) that lower monthly payments but raise total interest.
• Separate your trade-in from the purchase. Obtain multiple offers and bring documentation to support your valuation.
• At delivery, spend several hours operating every system. Bring a water hose, 30/50-amp adapters, and a checklist. Do not finalize until issues are acknowledged in writing.
• If you’re new to RVing, ask the service advisor to show you manual overrides for slides and leveling, and where fuses/breakers are located. Record the walkthrough on your phone.
• Keep a paper trail. Send follow-ups by email summarizing phone calls and commitments.

For deeper consumer coaching, search for dealer-prep and PDI strategies on the Liz Amazing YouTube channel, and use the channel search function to find topics like “PDI checklist,” “dealer add-ons,” and “RV warranty tips.”

Balanced Note: Any Positives or Improvements?

Some buyers do report positive experiences at Motorhomes 2 Go in Grand Rapids, citing responsive salespeople, good selection, and competitive pricing on specific models. A few accounts mention that management addressed problems once escalated. It’s also true that the broader RV industry is grappling with parts shortages and manufacturer warranty constraints that can lengthen repair times at dealers nationally.

However, the critical consumer risk is the number and severity of negative accounts alleging poor PDI, long service delays, unkept “we-owe” items, and communication breakdowns. Because these patterns directly affect safety and travel plans, shoppers should take extra precautions at this location.

Final Recommendations

For the Grand Rapids, MI location of Motorhomes 2 Go, public data and recent low-star reviews point to repeated concerns around delivery quality, service backlogs, communication, paperwork timing, and aggressive upselling/finance tactics. These are not trivial issues; they can lead to canceled trips, safety hazards, and significant unexpected costs if a coach needs extended repair time soon after purchase.

• Insist on an independent pre-purchase inspection and make delivery contingent on findings.
• Get everything in writing, especially we-owe items and timelines.
• Decline non-essential add-ons and compare extended service contracts independently.
• Prepare financing before you walk in and get multiple trade offers.
• Read the most recent 1- and 2-star reviews at the official listing to verify current patterns: Motorhomes 2 Go — Grand Rapids, MI.

Based on the volume and nature of negative consumer reports for this specific location, we do not recommend casual buyers proceed without robust safeguards. If the dealership does not accommodate an independent inspection, or if you are not fully satisfied with written commitments on defects and timelines, consider shopping other RV dealerships known for stronger PDI and after-sale support.

Have you purchased or serviced a coach at this Grand Rapids location? Tell other shoppers what you wish you had known.