Mountain Creek RV- Cleveland, GA Exposed: Alleged PDI Failures Warranty Delays & Hard-Sell Financing

Overview: Who Is Mountain Creek RV (Cleveland, GA) and What Shoppers Should Know

AI-powered research tools have systematically collected and analyzed public information to produce this report. Mountain Creek RV in Cleveland, Georgia appears to operate as an independently owned dealership serving the North Georgia and Appalachian foothills market. Public-facing information suggests it is not part of a large national chain but rather a regional operation with new and used towables and motorized RVs, service, and financing. While some buyers report satisfactory experiences, a critical mass of low-star consumer reviews and service complaints raise caution flags on quality control, after-sale support, and paperwork timelines.

To review direct customer testimonials and verify the most recent feedback, visit the dealership’s Google Business profile and sort by Lowest rating: Mountain Creek RV — Google Business Profile (Cleveland, GA). From there, you can read the most current 1-star and 2-star reviews for yourself.

Before You Buy: Independent Research and Owner Communities

Tap unfiltered owner communities for the models you’re considering

Most RV issues are model-specific. To understand what current owners are dealing with, join several Facebook owner groups for the brands and floorplans on your shortlist. Instead of linking to Facebook directly, use these Google searches to find the right groups (join multiple to reduce bias):

• Grand Design owner groups (Google search)
• Forest River owner groups (Google search)
• Jayco owner groups (Google search)
• Keystone owner groups (Google search)

For broader industry context and consumer advocacy content, we recommend searching the Liz Amazing YouTube channel for the dealership and model you’re considering; she frequently uncovers patterns of dealer and manufacturer failures: Explore Liz Amazing’s RV consumer investigations.

Critical Pre-Purchase Guidance: Third-Party Inspection Is Your Leverage

Across the RV industry—Mountain Creek RV included, based on public reviews—buyers frequently report discovering defects only after they’ve signed and driven off the lot. Your single best protection is to hire an independent, certified RV inspector before signing final paperwork. A pre-purchase inspection is your leverage to demand repairs or walk away without losing deposits if the unit has significant issues.

• Search locally to book an inspection: Find RV Inspectors near me
• Block at least 3–4 hours on delivery day for a full, documented walk-through (water system, propane, electrical, appliances, slides, roof, frame, axle/brakes, seals, and interior finish).
• If the dealer refuses a third-party inspection, that is a red flag—walk away. Your future camping plans and wallet are at stake. Have you been denied an inspection?

Many consumers report canceled trips and months-long service delays because defects weren’t caught before taking possession. Insist on corrections before signing the final documents.

What Recent Public Complaints Suggest About Mountain Creek RV

Below are the most common risk areas raised across low-star public reviews and RV owner discussions. For firsthand accounts, go to the dealer’s Google Business profile and “Sort by” Lowest rating: Mountain Creek RV — Cleveland, GA reviews.

Pre-Delivery Defects and Inadequate PDI

Multiple low-star reviews describe units delivered with defects that should be caught during a Pre-Delivery Inspection (PDI). Alleged issues include leaks, inoperable appliances, electrical malfunctions, slide alignment problems, and cosmetic damage noted only after delivery.

• Consumers frequently claim they “found something wrong on day one,” forcing immediate warranty visits.
• Dry-rot or water intrusion on used units can be missed—pay special attention to seals, soft floors, stained panels, and musty odors.
• Slides and roofs appear commonly cited; look for uneven slide seals, wavy roof membrane, and trim gaps.

Action item: Bring a checklist and inspector; do not sign delivery until issues are documented and tied to a written We-Owe/Due Bill with specific completion dates. What was missed on your PDI?

Service Delays and Warranty Backlogs

Long waits for warranty repairs are a recurrent pain point in public reviews. Shoppers report limited communication and months-long delays as parts are “on order,” often resulting in canceled camping trips and seasonal losses. Some customers allege poor coordination between the dealer and the manufacturer, with each side blaming the other.

• Document everything in writing—dates, parts orders, and promised timelines.
• Ask for your place in the queue and estimated completion dates in writing before you leave the unit.
• When possible, request the wrong/defective part be kept on hold for your inspection upon pickup.

Paperwork, Title, and Tag Delays

Some buyers say title and registration documents took far longer than promised, creating stress around legal operation, insurance, and travel plans. If you finance through the dealer, verify lien filing and title work speed; delays can expose you to fees or make it difficult to register within your home state’s deadline.

• Do not take delivery without a clear timeline and confirmation of who handles titling and how tracking updates will be provided.
• If you sense roadblocks, escalate to sales management in writing and copy your lender.

Financing: Interest Rates, Payment Packing, and Add-Ons

Consumer complaints across the RV sector—mirrored in low-star feedback for this dealership—often cite higher-than-expected APRs, pressure to buy GAP, tire-and-wheel, paint protection, and extended service contracts, with some buyers alleging “payment packing” where add-ons are bundled without clear consent.

• Secure your own pre-approval from a credit union before visiting. It sets your baseline APR and helps you identify markups.
• Decline all add-ons verbally and in writing until you evaluate them separately. Most extended warranties have exclusions that limit coverage on the very failures owners experience.
• Demand a line-item purchase agreement. Refuse any doc/prep/“reconditioning” fee that appears inflated or duplicative.

For consumer watchdog content on dealer finance tactics, search within this channel: Liz Amazing’s videos on RV dealer upsells.

Low-Ball Trade-Ins and Appraisal Discrepancies

Several reviewers allege far-below-market trade offers followed by higher advertised resale prices. While dealers must cover reconditioning and carry risk, always obtain multiple trade quotes or sell privately if time allows. If you accept a trade, memorialize the exact figure in writing and make sure the number is not altered in the finance office.

• Have your unit professionally appraised and provide maintenance records and recent NADA/market comps to strengthen your position.
• Ask if the trade offer changes if you decline dealer financing—some stores tie trade values to in-house financing profits.

Promises vs. Delivery: Missing Items and Unkept We-Owes

Public reviews describe frustration with items promised during negotiation (e.g., a new battery, hitch kit, filled propane, full PDI corrections, or parts/installations) that were not delivered as expected. This can degrade trust quickly and force repeated visits.

• Use a due bill/We-Owe form with detailed parts numbers and completion dates; do not rely on verbal assurances.
• Inspect every promised item during delivery; physically see the part and verify installation/operation.

Service Quality and Technician Experience

Some reviews point to workmanship issues (repaired items failing again, collateral damage like scratched panels, or recurring leaks after service). RVs are complex; inexperienced techs or rushed schedules can cascade into larger failures.

• Ask whether the dealership employs RVTI- or manufacturer-certified techs and how many hours are allocated to your repairs.
• Request photos before and after every repair, with parts receipts appended to your service file.
• If repairs repeat, consider a second opinion from a mobile master technician or independent shop.

Communication and Responsiveness

Some buyers report difficulty getting callbacks from service advisors or managers during critical periods. Lack of updates during extended warranty waits compounds financial and emotional stress. Clear communication expectations up front help.

• Ask for a single point of contact, their direct extension, and weekly status updates by email.
• If deadlines pass, escalate respectfully in writing and request a formal repair timeline and contingency plan.

Used RVs: Prior Damage and Hidden Costs

Consumer complaints across the industry frequently cite undisclosed water intrusion, soft floors, delamination, and frame/rust issues in used units. Some low-star reviews for this location describe water-related problems or prior owner issues discovered only after purchase, which can require costly remediation.

• Carry a moisture meter, check under beds and in lower cabinets, and look beneath slides for soft spots or splitting flooring.
• Examine the roof, edges, and sealant lines; look for fresh paint or sealant that could mask longer-term leaks.

Product and Safety Impact Analysis

Reported defects and slow repairs have real-world consequences:

• Water Intrusion: Leads to mold, structural compromise, and resale devaluation. If leaks occur near electrical systems, short circuits and fire risk increase.
• Propane System Issues: Faulty regulators or leaks are acute safety hazards. Always conduct a pressure/leak-down test during the PDI.
• Brake/Axle/Hub Problems: Especially on towables, improper torqueing or defective components can cause catastrophic failures while towing.
• Slide Malfunctions: Off-track slides can crush trim, tear floors, or bind—creating emergency egress hazards.
• Electrical Anomalies: Inverters, converters, and 12V wiring faults affect refrigeration, heat, and safety systems when boondocking.

Owners should also check for recalls by VIN for the RV’s make and components. Although recalls are manufacturer-specific (not dealer-specific), a diligent dealership should assist owners with recall repairs and scheduling. Use NHTSA’s database to check your VIN and component recalls: NHTSA Recall Search (enter your RV details/VIN). If you believe a safety-related defect was ignored or delayed, file a complaint with NHTSA.

Legal and Regulatory Warnings

Consumers in Georgia have protections under federal and state laws. Based on patterns seen in low-star reviews (e.g., warranty service delays, misrepresentations, and documentation issues), the following may be relevant:

• Magnuson-Moss Warranty Act (federal): Governs written warranties, requires clear terms, and can support claims for failed warranty performance. Magnuson-Moss Warranty Act (FTC)
• FTC deceptive practices: Misrepresentations in ads/sales, undisclosed add-ons, or deceptive financing could draw FTC scrutiny. Keep records of all ads and communications. Federal Trade Commission
• Georgia Attorney General Consumer Protection Division: For complaints about unfair/deceptive practices, title/registration issues, or warranty service disputes. Georgia Consumer Protection
• NHTSA: Safety defects and recall handling. If a dealer fails to address a safety recall on a unit they sell or service, report it. NHTSA

Document every interaction, keep photo/video evidence, and send demand letters by certified mail if needed. If a warranty dispute persists, consult a consumer attorney experienced in RV cases; some fee-shifting statutes allow recovery of attorney fees if you prevail.

How to Protect Yourself at Mountain Creek RV (Checklist)

Inspection and Delivery Day

• Book a third-party inspection: Search for certified RV inspectors near you
• Demand a full water test: fill tanks, run pump, check every fixture, and pressurize lines to reveal leaks.
• Propane safety: leak-down test, regulator function, and appliance ignition tests.
• Electrical: verify shore power, battery charge/discharge, converter output, GFCI, inverter pass-through, and safe cable routing.
• Chassis: torque check on lug nuts, brake function, suspension visual, and tire age (DOT code).
• Slides: operate multiple cycles, verify seal compression and levelness; watch for binding and floor scraping.
• Due Bill: put all pending items in writing with serial numbers and deadlines.

Finance and Paperwork

• Arrive with independent financing pre-approval (credit union APR baseline).
• Decline add-ons initially; evaluate value and exclusions later if desired.
• Compare APR and fees to your pre-approval; watch for unsigned add-ons “packed” into payments.
• Confirm title/registration pathway and timeline; get contacts for follow-up.

After-Sale Support

• Schedule your first warranty appointment before leaving if any defects remain.
• Request weekly updates by email; escalate after missed deadlines.
• If service is backlogged, ask about mobile warranty options or factory-authorized independent shops.

For more consumer-focused RV buying advice and case studies, see this channel and search for “dealer inspection” and “service delays”: Liz Amazing RV consumer tips. What protections did you use?

Where to Verify Issues and Research Mountain Creek RV (Cleveland, GA)

Use these pre-formatted searches to investigate complaints, videos, BBB records, and forum discussions. Replace “Issues” with “Problems” or “Complaints” if you want different angles. Read widely, weigh dates and specifics, and always verify the location is the Cleveland, GA store:

• YouTube search: Mountain Creek RV Cleveland GA Issues
• Google web search: Mountain Creek RV Cleveland GA Issues
• BBB search: Mountain Creek RV Cleveland GA
• Reddit r/RVLiving: Mountain Creek RV Cleveland GA Issues
• Reddit r/GoRVing: Mountain Creek RV Cleveland GA Issues
• Reddit r/rvs: Mountain Creek RV Cleveland GA Issues
• PissedConsumer (search manually for “Mountain Creek RV Cleveland GA”)
• NHTSA recalls lookup (enter your RV details/VIN)
• RVForums.com (use the onsite search)
• RVForum.net (use the onsite search)
• RVUSA Forum (search “Mountain Creek RV Cleveland GA Issues”)
• RVInsider searchable reviews
• Good Sam Community search: Mountain Creek RV Cleveland GA Issues
• Google search: Forest River Facebook owner groups (repeat for your brand)

Again, start here to read the most current, lowest-rated reviews first: Mountain Creek RV — Cleveland, GA Google reviews. Have a review to add?

Upsells and Warranty Caveats to Watch Closely

Extended Service Contracts and Protection Packages

Extended contracts often exclude common failures: seals, cosmetic items, water intrusion from maintenance lapses, and “wear and tear.” Claims sometimes require strict approval procedures and can still be denied. Always read the actual contract (not the brochure) before purchase; ask for a copy to take home and review. Many shoppers find better value by self-insuring via a dedicated repair fund.

“Prep,” “Reconditioning,” and “Admin” Fees

Scrutinize line items beyond sales tax and title/tag fees. If a fee is vague, request written justification or ask that it be removed. When comparing quotes across dealers, request Out-The-Door pricing only.

Dealer Financing “Specials”

Some offers are tied to marked-up APR or forced add-ons. Use your pre-approval to keep negotiations honest and decline same-day pressure tactics. If the finance manager changes terms late in the process, pause and reassess.

Signs of a Healthier Sales and Service Process

To be fair, some customers report positive outcomes after escalations or with specific staff members. Indicators that the dealership is improving include:

• Transparent due bills with firm timelines and parts references.
• Proactive communication from service advisors with weekly updates.
• Willingness to accommodate third-party inspections.
• Line-item pricing showing fees removed upon request.

If you experience strong follow-through and fair treatment, share the details to help other shoppers calibrate expectations. Will you share a service success story?

Frequently Reported Consumer Pain Points (Summarized)

• Defects at delivery: Water leaks, slide alignment, electrical and appliance issues noted early.
• Service delays: Weeks or months waiting on parts; limited updates; missed camping seasons.
• Title work lags: Stress around tag deadlines and lien processing.
• Hard-sell finance add-ons: Extended warranties, GAP, and “protection” bundles.
• Low trade offers: Frustration with perceived “flip” margins after trade-in.
• We-Owe gaps: Promised items not delivered or installed without follow-through.
• Workmanship concerns: Repeat visits for the same issue; damage during service.

If any of these happened to you at the Cleveland, GA location, document specifics (dates, names, emails) and consider reporting through Georgia’s Consumer Protection Division. Also consider adding your experience to owner forums and video comments to help other shoppers. What happened in your case?

What To Do If Things Go Wrong

• Create a service log: chronological record with photos, videos, invoices, and communications.
• Escalate internally: salesperson → service advisor → service manager → general manager/owner in writing.
• Contact the manufacturer for warranty coordination and authorized alt-service options.
• If safety-related, file with NHTSA; if deceptive practices, lodge complaints with the FTC and Georgia AG.
• Consider mediation/arbitration only after reviewing whether your warranty or purchase contract restricts legal options; consult a consumer attorney if unsure.

Independent, investigative voices can help you frame the issue and options. Search this consumer channel for cases similar to yours: Liz Amazing exposes RV dealer/manufacturer runarounds.

Final Assessment and Recommendation

Mountain Creek RV in Cleveland, GA appears to be an independent regional dealership. Publicly available low-star reviews and recurring consumer themes point to material risks that are common across the RV sector but notably present here as well: defects at delivery, extended warranty/service delays, communication gaps, aggressive finance add-ons, and occasional paperwork/titling frustrations. Remember, every dealership has both satisfied and dissatisfied customers, and some negative situations are resolved behind the scenes. That said, shoppers should approach carefully and rely on independent inspections, written due bills, and third-party financing benchmarks to safeguard their purchase.

Bottom line for shoppers:

• Do not skip a third-party inspection before signing or taking delivery.
• Get every promise in writing with dates and parts numbers.
• Use your own bank/credit union pre-approval to avoid finance surprises.
• Be ready to walk if the dealership won’t allow inspection, won’t provide line-item pricing, or won’t put repair promises in writing.

Given the volume and seriousness of concerns reflected in public low-star reviews for Mountain Creek RV’s Cleveland, GA location, we do not currently recommend this dealership for buyers who cannot secure a rigorous third-party inspection and strong written due bills; risk-averse consumers should consider alternative dealers with demonstrably stronger after-sale support.

If you’ve purchased or serviced an RV at this location, your firsthand account can help other shoppers make informed decisions. Add your perspective in the comments. And for direct consumer narratives, always start by sorting “Lowest rating” on Google here: Mountain Creek RV — Cleveland, GA reviews.