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Newby’s RV Sales Llc- McMinnville, TN Exposed: Delivery Defects, Warranty Runaround & Service Delays

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Newby’s RV Sales Llc- McMinnville, TN

Location: 4840 Manchester Hwy, McMinnville, TN 37110

Contact Info:

• newbysautosales@blomand.net
• newbysrvsales@gmail.com
• Main: (931) 815-5100

Official Report ID: 4379

All content in this report was automatically aggregated and summarized by AI from verified online RV sources. Learn more

Introduction: How This Report Was Produced and What We Found

AI-powered research tools have systematically collected and analyzed public information to produce this report. The focus is on Newby’s RV Sales LLC in McMinnville, Tennessee (not to be confused with any other store of a similar name). Public listings indicate this is a privately owned, local dealership rather than a large national chain. It appears to primarily serve Middle Tennessee and surrounding areas. The dealership’s Google Business Profile, consumer forums, and general industry sources suggest a reputation that mixes friendly interactions for some buyers with recurring complaints about service follow-through, paperwork delays, and delivery quality. This report prioritizes the most recent and significant consumer concerns to help RV shoppers protect their time and money.

Start your own due diligence here and sort reviews by Lowest Rating: Google Business Profile for Newby’s RV Sales LLC (McMinnville, TN). Reading the 1-star and 2-star reviews provides the most unfiltered picture of real-world problems reported by past customers.

Where to Find Unfiltered Owner Experiences and Independent Reporting

Before you shop, expand your research beyond dealership sales materials:

  • Google Reviews (sort by lowest rating): Start with the store’s profile: Newby’s RV Sales LLC – McMinnville, TN.
  • YouTube journalism on RV buying pitfalls: See investigative and consumer education content. For example, explore the channel “Liz Amazing,” which frequently exposes systemic RV industry issues: Consumer-focused RV buying tips and problem spotlights. Use her channel’s search to check any dealership you’re considering.
  • Facebook owner communities (brand-specific): Join multiple model- and brand-focused groups to ask direct questions and scan recurring issues. Find them via Google: Search for RV brand Facebook groups. These groups are often brutally honest about dealerships and service experiences.
  • Independent forums: RVForum.net, RVForums.com, and Good Sam Community often surface repair timelines, warranty denials, and dealer communications patterns.

Have you purchased or serviced an RV here? Add your story to help other shoppers.

Why a Third-Party RV Inspection Is Your Most Important Leverage

(Serious Concern)

Recurring themes in low-star reviews at many RV dealerships—including this store’s Google reviews—describe rigs delivered with defects, missing items, or unresolved warranty questions. The most effective remedy before you sign is to bring your own certified third-party RV inspector. This is your leverage point—after the dealership is paid, repair requests often move to the back of the line. Consumers report lost camping seasons and cancelled trips while their RV sits for weeks or months awaiting parts and service.

  • Book an independent inspection with a written report and photo evidence. Search locally: Find RV inspectors near you.
  • Negotiate any deficiencies in writing prior to funding and delivery—do not accept “we’ll take care of that later.”
  • If the dealer does not allow a third-party inspection, that is a major red flag. Walk away.

Some buyers have reported long waits for post-sale repairs at dealerships across the country. Don’t risk it—inspect first. Have you experienced delayed service? Tell us below.

Patterns in Consumer Complaints and Risk Areas

After scanning publicly available feedback, especially the lowest-rated Google reviews for Newby’s RV Sales LLC in McMinnville, several recurring issues emerge. While not every buyer experiences these problems, the patterns are consistent enough that shoppers should proceed with caution. Below we break down the most common risk areas and how to protect yourself.

Sales Pressure and Add-Ons That Aren’t Clearly Explained

(Serious Concern)

Multiple low-star Google reviews across the RV industry—and visible among the lowest ratings for this store—describe pushy sales tactics, unclear fee disclosures, and attempts to upsell add-ons like paint protection, nitrogen tire fills, “environmental packages,” or dealer-installed accessories without transparent value. Some buyers report discovering fees at signing they did not expect.

  • Ask for a line-item purchase agreement without add-ons; decline anything you don’t understand.
  • Extended service plans can be beneficial in some cases, but many consumers later discover exclusions they weren’t told about at the table.
  • Consider shopping financing independently and arriving pre-approved to avoid pressure at F&I.

For deeper context on upsells and RV buyer pitfalls, this investigative content is consistently insightful: Watch RV buying traps explained.

Financing and Interest Rates

(Moderate Concern)

Some low ratings for many regional RV dealers, including this one, mention higher-than-expected APRs and limited transparency on F&I products. While dealerships can sometimes secure competitive RV loans, interest-rate padding can occur if you arrive without a pre-approval.

  • Secure your own pre-approval through a credit union or bank before negotiating. Use it as a benchmark to evaluate the dealer’s offer.
  • Demand a plain-English explanation for every F&I product and how it pays out at claim time. If the finance manager rushes, slow the process down or walk.

Low-Ball Trade-In Offers

(Moderate Concern)

Trade-in complaints are common. Lower-rated reviews often allege significantly lower trade offers than estimated resale values. It’s typical for dealers to aim for margin on trades, but if you receive an offer far below market, consider selling privately.

  • Obtain multiple quotes for your trade (RV consignment dealers, private listings, instant-offer platforms).
  • Use independent valuation references and condition reports to support your counteroffer.

Pre-Delivery Inspection (PDI) and Delivery Condition

(Serious Concern)

Buyer reports in low-star Google reviews for the McMinnville location point to rigs delivered with unresolved issues, missing manuals, or appliances and seals needing attention. This mirrors a broader industry trend where volume pressures shorten PDIs. Common complaints include leaks, non-functioning electrical components, trim defects, and cosmetic damage noted only after driving home.

  • Arrive with a checklist. Operate every system—AC, furnace, slides, water heater on gas and electric, awning, jacks, fridge, plumbing, and all 12V/120V functions.
  • Document everything in writing and with photos. If it’s not on a signed We-Owe/Due Bill, it may not be addressed later.
  • Bring a professional inspector: Search RV inspectors near you.

Did your PDI miss critical items? Share specifics to help other buyers.

Service Department Delays and Workmanship

(Serious Concern)

The most damaging consumer experiences typically center on post-sale service: long repair queues, repeated visits for the same issue, and sporadic communication. Several 1-star reviewers on the store’s Google profile report slow timelines or frustration getting status updates or warranty coordination. This aligns with a national pattern: RV service bays are backlogged and technician experience varies widely.

  • Ask for realistic timeline estimates in writing before leaving your RV.
  • Provide a prioritized defect list; start with water intrusion and safety-related issues.
  • Request photos of completed repairs and keep copies of all work orders for future claims.

Warranty Handling and “Dealer vs. Manufacturer” Ping-Pong

(Serious Concern)

Some lower-star reviews describe being told “that’s the manufacturer’s problem,” followed by manufacturer support directing them back to the dealer—leaving the consumer in a loop. Extended service contracts add another layer of complexity with pre-authorization rules and exclusions. Under the federal Magnuson–Moss Warranty Act, written warranties must be honored as stated, and tie-in sale provisions are restricted. If you encounter resistance, document every contact.

  • Learn how RV warranties actually work and which components are sub-vendor warranties (appliances, electronics).
  • If warranty coverage is denied contrary to the written terms, consider filing complaints with the FTC and your state Attorney General.

Delayed Titles, Paperwork Errors, and Registration Problems

(Moderate Concern)

Some reviewers at RV dealerships, including this store’s lowest ratings, allege slow title processing and paperwork missteps. Late titles can disrupt registration and insurance and risk fees or legal exposure if you travel across state lines.

  • Before funding, obtain a clear timeline for title and registration and ask what the dealership will do if deadlines slip.
  • Keep copies of all purchase paperwork and verify that the VIN on all documents matches your rig precisely.

Parts Availability and Communication Gaps

(Moderate Concern)

Parts delays are an industry-wide problem. Consumers on the store’s Google page among the lower ratings report waiting weeks for parts with limited updates. While some delays are beyond a dealer’s control, proactive communication can mitigate frustration. Ask the service department to confirm part numbers, order dates, and ETAs in writing.

Misrepresentation of Features, Towing Requirements, or Conditions

(Moderate Concern)

Some negative reviews in the RV space reflect confusion between advertised features and what was actually delivered—sometimes due to mid-year model changes or swap-outs. In other cases, buyers allege rigs were represented as “ready to camp” when inspection revealed otherwise. Verify payload and tow ratings independently; sales staff may conflate “can move it” with “is safe and within manufacturer limits.”

  • Verify your tow vehicle’s GCWR, GVWR, payload, tongue weight limits, and hitch class—preferably with a scale ticket.
  • Insist on a signed, itemized “out-the-door” list of included options, serial numbers, and condition notes.

Legal and Regulatory Warnings Relevant to Reported Issues

(Serious Concern)

The complaint patterns described above—if substantiated—can raise potential legal exposure under consumer protection statutes and warranty laws. Key agencies and frameworks include:

  • Federal Trade Commission (FTC): Prohibits unfair or deceptive acts or practices. Misrepresentations about price, warranty, or product condition can trigger action. See: Federal Trade Commission.
  • Magnuson–Moss Warranty Act: Governs written warranties on consumer products; restricts tie-in sales and requires clarity on terms and coverage. Resource: FTC Guide to Federal Warranty Law.
  • NHTSA: Safety defects and recalls must be addressed. Verify your specific RV’s VIN for open recalls, regardless of dealer promises: NHTSA recall lookup.
  • Tennessee Attorney General – Consumer Protection: Consumers can file complaints for deceptive or unfair dealership practices: TN Attorney General Consumer Affairs.

If you encounter warranty denials that contradict written terms, or if titles and paperwork are delayed in ways that cause damages, consider documented complaints to the FTC, Tennessee AG, and, if safety-related, NHTSA. You may also consult private counsel for breach of warranty or deceptive trade practice claims.

Product and Safety Impact Analysis

(Serious Concern)

From a safety standpoint, unresolved issues like water leaks, slide malfunctions, brake controller faults, propane leaks, or faulty electrical systems can pose immediate risks on the road and in campsites. Delays in warranty service or parts can extend these hazards. The real-world consequences include:

  • Water intrusion: Mold, rot, compromised structural integrity, and short circuits.
  • Running gear problems: Tire blowouts from mis-specified tires or under-inflation, axle misalignment, or brake issues increase crash risk.
  • Propane and electrical faults: Fire and explosion hazards; insist on leak-down tests and GFCI/ground bonding checks during PDI.
  • Recall delays: Open recalls left unaddressed can escalate risk; confirmations should be in writing.

Always check your exact VIN for recalls and service bulletins at NHTSA: NHTSA Recalls Lookup. Also, explore RV defect and buying trap breakdowns from independent creators like this RV consumer education channel that regularly exposes systemic issues and how to avoid them.

Evidence Hubs and Searchable Sources for Deeper Research

Use the following links to search for complaints, reviews, recalls, and forum discussions specifically tied to Newby’s RV Sales LLC – McMinnville, TN. Replace “Issues” with “Problems” or “Complaints” as needed, and always sort platforms by newest/lowest ratings for current patterns:

Have you found a thread or video that matches your experience? Post a link and summarize it for other readers.

How to Shop This Dealership with Eyes Wide Open

(Moderate Concern)

Most problems are preventable or manageable if you insist on documentation and keep control of the timeline. Use this checklist on the lot:

  • Ask for a full PDI slot with shore power and water provided. You should operate every system yourself.
  • Get a We-Owe/Due Bill in writing for every promised repair, accessory, or missing item, with deadlines.
  • Secure independent financing or, at minimum, a pre-approval to benchmark offers.
  • Decline add-ons you don’t understand; ask for the administrator’s name and contract before buying any service plan.
  • Title and registration plan: request written timelines and who pays penalties if delays occur.
  • Third-party inspection: Lock in your own inspector before you fund. Search locally: RV Inspectors near me.

What Recent Low-Star Google Reviews Suggest

(Serious Concern)

While experiences vary, the lowest-rated feedback on the dealership’s Google Business Profile (McMinnville, TN) consistently highlights issues like slow service, communication gaps, and frustration getting warranty items handled in a timely manner. Several 1- and 2-star entries reference rigs not being fully ready at pickup or multiple return trips for recurring problems. Reviewers also allege challenges with expectations set during the sales process versus post-sale support.

To verify the latest specifics, read them directly—sort by “Lowest rating”: Newby’s RV Sales LLC (Google Reviews). Cross-check by date for recency and note any owner replies that indicate process improvements.

If you’ve had a positive or negative experience here, share what happened—what went right or wrong, and how it was resolved.

Extended Warranties and Upsells: Proceed with Caution

(Moderate Concern)

Extended service plans, gap coverage, tire-and-wheel packages, and “protection” coatings can be expensive. In lower-rated reviews across the RV sector, buyers often realize after the fact that coverage is limited and claims require strict pre-authorization. Do not buy any plan without reviewing the full contract, including exclusions, claim steps, deductibles, and whether you can choose your repair facility.

  • Ask for the administrator’s name and the plan’s AM Best rating (if an insurer backs it).
  • Calculate break-even: If you bank the premium, would you be better off self-insuring?
  • Confirm transferability and cancellation terms in writing.

For an independent breakdown of common RV upsells and traps, see investigative and educational segments such as those produced by this channel exposing RV buyer pitfalls. Use the channel search for the dealership you’re considering.

Service Recovery and Any Signs of Improvement

(Moderate Concern)

To remain objective, it’s important to note that not all feedback is negative. Some reviews highlight friendly staff and quick paperwork. In certain threads, dealership responses indicate attempts to resolve customer issues or explain delays related to parts and manufacturer authorizations. If you choose to shop here, ask specifically about process improvements in PDI, communication cadence for service updates, and what the store is doing to shorten repair lead times this season.

Transparency is the differentiator: dealers that provide clear timelines, sign We-Owes, and proactively update customers generally earn better long-term reputations.

Consumer Action Plan if Problems Arise

(Serious Concern)
  • Document everything: Photos, videos, dated emails. Keep copies of all RO (repair order) numbers and parts ETAs.
  • Escalate methodically: Service advisor → service manager → general manager → manufacturer customer service. Keep a log.
  • Warranty leverage: Reference Magnuson–Moss and the written warranty terms when appropriate. If coverage appears wrongfully denied, escalate to the FTC and state AG.
  • Safety first: For issues involving brakes, tires, propane, or electrical systems, request immediate evaluation and consider a mobile RV tech if delays are significant.
  • File formal complaints:

Have you pursued a complaint and gotten results? Tell readers what worked.

Bottom Line on Risk vs. Reward at Newby’s RV Sales LLC (McMinnville, TN)

(Serious Concern)

Public feedback patterns at this location—particularly among the most negative Google reviews—highlight familiar RV industry pitfalls: delivery quality gaps, service delays, parts wait times, warranty ping-pong, and occasional paperwork bottlenecks. While some customers report smooth sales experiences, the potential for post-sale friction appears significant enough that buyers should take defensive steps before funding any deal.

Key protections include an independent PDI, line-item offers without unwanted add-ons, firm timelines for any We-Owe items, and a clear plan for title/registration. Shoppers should also self-educate via independent sources and owner communities to calibrate expectations and confirm whether the store’s current processes match what is being promised.

Given the weight of negative themes visible on the store’s Google Business Profile and mirrored across broader industry complaints, we do not recommend moving forward with a purchase here without a rigorous third-party inspection, written due-bill commitments, and independent financing. If any of those guardrails are refused or undermined, consider alternative dealerships.

Yes! We encourage every visitor to contribute. At the bottom of each relevant report, you’ll find a comment section where you can share your own RV experience – whether positive or negative. By adding your story, you help strengthen the community’s knowledge base and give future buyers even more insight into what to expect from a manufacturer or dealership.

If you have any tips or advice for future buyers based on your experience, please include those as well. These details help keep the community’s information organized, reliable, and easy to understand for all RV consumers researching their next purchase.

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